Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 05:30, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features an elevator/lift, but it is not wheelchair accessible. Other accessible facilities include a reception hall and public areas.

Where is the property located in relation to key landmarks?

Hetland Hall Hotel is located in Dumfries, just 0.5 km from Dino Park and 6.7 km from Ruthwell Cross. It is also 7.5 mi (12 km) from Dryfesdale Lodge Visitor Centre and 7.6 mi (12.2 km) from Lochmaben Castle.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of GBP 10 per stay. Advance request is required for cribs.

Hetland Hall Hotel in Clarencefield

Average nightly price at Hetland Hall Hotel by month, last 12 months (USD)
Month	Average price
January	US$144
February	US$157
March	US$173
April	US$167
May	US$169
June	US$174
July	US$162
August	US$175
September	US$160
October	US$170
November	US$146
December	US$140

What guests think

At Hetland Hall Hotel, guests consistently praise friendly staff, comfortable modern rooms, and excellent food, alongside attractive grounds and a quiet rural setting that works well for stopovers, short breaks, and visits to nearby attractions.

Several reviews mention rooms running warm at times and the absence of a lift to higher floors. A few guests reported slow bar service, occasional wedding noise, and TVs without streaming apps. Breakfast or portion consistency also varied for some; overall, expect a relaxing, well-kept stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive, well-kept grounds and ample parking are highlighted; the hotel has an on-site bar and restaurant. Several reviews note there is no lift to upper floors.

Related guest reviews

10

Kevin

11 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days. The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet. All in all, very enjoyable stay and would stay there again when I'm in the area.

10

John

18 Jul 2025

·

Stayed 1 night

We stayed at Hetland Hall for one night on our way south, the hotel and grounds are lovely. We checked in and were informed that we'd been allocated a 2nd floor room and there is no lift in the hotel, I'm nearly 70 but there was no offer of a porter to take the case upstairs for us whilst checking in, The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.

8

Jane

19 Feb 2024

·

Stayed 3 nights

Lovely old building. Very quiet at night. Room was fairly spacious on second floor (no lift. Anyone with mobility issues would struggle) with black out blind. Dinner excellent. Great, helpful, approachable staff. No fridge or safe in rooms which we found unusual in a 4 star. Room was stifling, even with heating off, duvet far too heavy. Didn't sleep well whole time we were there. Indifferent breakfast with few choices. Buffet was very lacking in choice. Stayed in Dumfries to visit family nearby. It would be lovely in nice weather.

10

VICKI

26 Jun 2025

·

Stayed 1 night

Beautiful hotel with lovely grounds and stylish interiors. Very well maintained and the staff were fantastic. The food was even better than expected, great menu choices too. We were lucky to be upgraded to a honeymoon suite which was stunning and a nice surprise.

10

Sharon

28 Oct 2023

·

Stayed 1 night

Lovely property, stunning grounds and beautifully decorated rooms.

10

Rob

2 Aug 2025

·

Stayed 1 night

An absolute delight from parking up in the beautiful grounds to checking out at the end of my stay.

10

Vladlena

1 Oct 2025

·

Stayed 1 night

Electric car charger is a massive bonus, late arrival and still managed to get food. Great breakfast. Great large room. Staff very friendly

10

Alistair

15 Nov 2024

·

Stayed 1 night

Our stay was truly memorable! Hotel setting and facilities were excellent! Staff very friendly and helpful! Food was superb! First class value for money! Five stars all round!

10

Catherine

19 Feb 2025

·

Stayed 2 nights

Very nice hotel, beautiful interior and well kept and clean. Superior room was lovely and very spacious. Nice welcome pack of tea, coffee and biscuits. Replenished daily and I got extra tea and milk no problem. Beautiful views. Lovely surroundings and a nice play area for children. Nice for walks. Good parking available and it is for electric vehicles too. Food was lovely and great choices for hot and cold continental breakfast. Evening meals are also good and caters for all budgets and a great choice. Our only issue was with rowdy adults who let their children run riot to the early hours of the morning. They were part of a wedding party that were staying and having their function and catering there. I did notify the receptionist on our check out. There had been a few complaints. Other than that we really enjoyed our stay and would definitely stay again.

10

Darren

30 Oct 2025

·

Stayed 1 night

Gorgeous room nice staff great food and service and log fire was great to sit in front of

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Cleanliness

Commonly described as very clean and well maintained. A few noted minor issues such as damp or water damage and scuffed paint.

Related guest reviews

10

Kevin

11 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days. The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet. All in all, very enjoyable stay and would stay there again when I'm in the area.

8

Helen

10 Apr 2025

·

Stayed 1 night

Good comfortable stay Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.

10

Allan

29 Jul 2025

·

Stayed 1 night

Bed amazingly comfortable, food good, room amazing but needs some freshing up on walls(some scuff marks on paint). Would recommend for an overnight stay and will be back at some point.

10

Sivambigai

22 Dec 2025

·

Stayed 1 night

Spacious and clean room. Food was excellent !

10

Janice

22 Jul 2025

·

Stayed 1 night

Beautiful room nice and spacious and spotlessly clean. Beautifully decorated.

10

Fiona

30 May 2025

·

Stayed 1 night

Newly renovated, clean, spacious, attentive staff and excellent menu!

10

Philip

11 Apr 2023

·

Stayed 1 night

lovely hotel, friendly and efficient staff. Immaculately clean everywhere. Dinner and breakfast delicious.

8

Richard

23 May 2024

·

Stayed 2 nights

Overall good, my room had water damage to the ceiling from previous, and my second night due to overnight rain the ceiling was wet, reported to reception on check out

10

Barry

29 Oct 2025

·

Stayed 1 night

Good value for money. Hotel was clean with friendly staff throughout.

10

Warren

5 Nov 2025

·

Stayed 1 night

Excellent hotel Lovely food and staff, spotless, really nicely decorated and furnished and great food

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Rooms

Many rooms are spacious, comfortable and stylish, with some offering lovely views. Some guests found rooms small or overly warm, experienced wedding noise, or missed streaming on TVs.

Related guest reviews

10

Colin

4 Sept 2025

·

Stayed 1 night

Lovely place with great views and breakfast good large rooms

8

Colleen

24 Sept 2025

·

Stayed 1 night

I just thought for the price the room was on the small side other than that everything was lovely.

10

Nikki

18 Jul 2025

·

Stayed 1 night

Beautiful hotel. Staff friendly and helpful. Rooms were quite hot, however provided a fan.

10

Trevor

29 Jan 2024

·

Stayed 1 night

Perfect stay all the time. So comfy room. Down fall they are smart tvs but you can’t use YouTube or Netflix. That’s the only problem here.

10

Karl

3 Nov 2025

·

Stayed 1 night

Lovely hotel, it was our 2nd stay here. The room was clean and spacious. The staff were very helpful and friendly. The breakfast was delicious.

6

Sean

14 Aug 2025

·

Stayed 1 night

It was the hottest day of the year & the room had no air-con, plus my room was in the older part of the hotel so was really warm. But managed to get a good enough sleep.

8

Michael

24 Aug 2025

·

Stayed 1 night

Very nice stay hotel was very well presented breakfast is great and staff friendly It was only the small double bed that let it down

10

Ian

20 Nov 2025

·

Stayed 1 night

Excellent food and friendly, helpful staff. The room had views across the Solway Firth.

4

Jimmy

19 Jun 2024

·

Stayed 1 night

I usually stay at Hetland Hall because it is located a bit off and it is quiet. This time though, not so much! There was a wedding reception (on a Tuesday) and I was for some reason given a room just over the ballroom. Extremely loud music until the middle of the night made sleeping impossible. I wasn't informed that there was a party that night and I can't understand why I wasn't given a room in some other part of the hotel. Simply unacceptable.

8

Sheila

17 Jun 2025

·

Stayed 2 nights

We loved our stay at Hetland Hall . The staff are very friendly and polite . The only drawback was the view from our room , unfortunately we had a small wall in front of the window.We were on the second floor and the wall spoiled it for us . We would go back but would want to avoid that room

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Service

Staff are widely praised as friendly, helpful and attentive. Occasional issues included slow bar service, inconsistent interactions, lack of luggage assistance for upper floors, and an unresolved lost-item complaint.

Related guest reviews

10

John

18 Jul 2025

·

Stayed 1 night

We stayed at Hetland Hall for one night on our way south, the hotel and grounds are lovely. We checked in and were informed that we'd been allocated a 2nd floor room and there is no lift in the hotel, I'm nearly 70 but there was no offer of a porter to take the case upstairs for us whilst checking in, The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.

10

Robert

1 Jul 2025

·

Stayed 1 night

Very comfortable stay in a great room. Diary Free menu was a welcome bonus - thank you for catering for additional dietary needs! All staff friendly and informative, especially the young guys on reception.

4

Philip

28 Apr 2024

·

Stayed 1 night

The staff were unfriendly and did not try to make you feel welcome or try to please.

10

Victoria

23 Nov 2025

·

Stayed 2 nights

Beautiful hotel. Friendly and courteous staff. We stayed for two nights. The room was lovely and enjoyed the breakfasts. Would highly recommend

6

Andrew

16 May 2025

·

Stayed 1 night

Not asked if we had stayed before not told the breakfast protocol Evening meal not given menus or plates taken away the staff were too involved setting up for a wedding

6

Julie

6 Jun 2025

·

Stayed 3 nights

While staying at the hotel, a medication went missing- my chemotherapy drug. I shared this with the manager but there was no resolution.

10

Gerard

20 Nov 2023

·

Stayed 1 night

Superb hotel, excellent staff. Second time staying at this hotel for an overnight, weekend break. Very welcoming staff with a special mention to the bar staff and to Robin and the team in the restaurant. Food was delicious and service was second to none. Would definitely recommend

10

Lesley

21 Jun 2025

·

Stayed 1 night

Staff were friendly service was great very attentive to everyone

8

Paul

14 Sept 2025

·

Stayed 2 nights

Service in the bar was very slow due to lack of staff. However once food was ordered it was served promptly.

10

Barry

29 Oct 2025

·

Stayed 1 night

Good value for money. Hotel was clean with friendly staff throughout.

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Location

Quiet rural setting with attractive grounds and views; convenient for stopovers and nearby attractions. Set back from the road, it feels peaceful.

Related guest reviews

10

Kevin

11 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days. The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet. All in all, very enjoyable stay and would stay there again when I'm in the area.

10

John

18 Jul 2025

·

Stayed 1 night

We stayed at Hetland Hall for one night on our way south, the hotel and grounds are lovely. We checked in and were informed that we'd been allocated a 2nd floor room and there is no lift in the hotel, I'm nearly 70 but there was no offer of a porter to take the case upstairs for us whilst checking in, The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.

10

Thomas

26 Jan 2024

·

Stayed 1 night

Amazing hotel. Beatify setting. Food was awesome and the fire was roaring. Will definitely stay here again.

8

Lesley

27 Sept 2025

·

Stayed 1 night

Lovely hotel, great location, friendly staff - would stay again

10

Laura

28 Aug 2023

·

Stayed 2 nights

Hetland Hall was one of the nicest hotels I’ve stayed at, very quiet the rooms were great, staff were excellent, couldn’t recommend it enough

10

Anne

12 Oct 2025

·

Stayed 1 night

Very comfortable with excellent food. In a very convenient location.

10

Ian

20 Nov 2025

·

Stayed 1 night

Excellent food and friendly, helpful staff. The room had views across the Solway Firth.

10

Helen

7 May 2025

·

Stayed 1 night

Lovely spot to stop on our way to the ferry. Rooms were huge and really comfy and breakfast was amazing. Could do with a little attention to inroom facilities as coffee/sugar etc wasn’t topped up before arrival and TV remote didn’t work properly but didn’t spoil our stay. Would definitely stay again and recommend

10

John

4 Jul 2025

·

Stayed 1 night

Reqlly nice place..lively staff restaurant and the dinosaur park is close by

10

J

19 Jun 2024

·

Stayed 2 nights

Two day stay to visit Dumfries House. Reception friendly and quick. Room spacious. Food good.

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Dining

Food receives strong praise at dinner and breakfast with good menu choice and allergy-friendly options. Some guests reported cold or average dishes, small portions, or timing and service lapses.

Related guest reviews

10

Sivambigai

22 Dec 2025

·

Stayed 1 night

Spacious and clean room. Food was excellent !

10

Karl

3 Nov 2025

·

Stayed 1 night

Lovely hotel, it was our 2nd stay here. The room was clean and spacious. The staff were very helpful and friendly. The breakfast was delicious.

8

R J

14 May 2025

·

Stayed 1 night

Nice hotel, but not top class. Would have been nice to have water in the bedrooms (even tap water would be fine). Somewhere to put your suitcase would also be helpful. Food was average

8

Brian

7 Nov 2025

·

Stayed 2 nights

Lovely clean rooms and the heating was excellent. The cooked breakfast and hot drinks were not hot

10

Linda

27 May 2025

·

Stayed 1 night

The food was excellent and what was particularly helpful is how the menu is set out, e.g. a separate page setting out all the gluten free items.

6

Arthur

4 May 2025

·

Stayed 1 night

Hetland Hall is an impressive building located in beautiful grounds. Check in was extremely welcoming and this was symptomatic of service throughout our stay. Our room was large, clean and comfortable. The decor is, though, a little bling for my taste . I was disappointed that the Netflix button on the TV remote did not in fact result in bringing up Netflix! That said everything else in the room worked. The bathroom was spotless and the watering can shower was fantastic (although no shelving for washbag etc). The main factor that disappointed was the food offering - both at dinner and breakfast. Same issue with each - portion size was very meagre and at breakfast the scrambled eggs and black pudding (as well as being very meagre) were massively overdone to the point of being inedible. They also got my breakfast order wrong. No checked at dinner or breakfast of everything was ok. If the hotel can sort out portion size and cooking then it's going to be a winner.

10

Julie

22 Nov 2025

·

Stayed 1 night

Beautiful room and given an upgrade so even better. Hotel is clean, well decorated and 5*. Staff are great and attentive. Food in the restaurant was excellent.

10

Veselin

24 Oct 2025

·

Stayed 1 night

Our stay was great but special compliments are due to the Chef. The dinner was sensational!

10

Lucy

4 Sept 2025

·

Stayed 1 night

Booked last minute and what a great find! The hotel was beautiful, the room was perfect, and we enjoyed a lovely meal in the restaurant. Breakfast was excellent too, overall a fantastic stay.

10

Robert

1 Oct 2024

·

Stayed 1 night

Amazing experience, excellent food and separate allergy menus. Wow

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $186	2 $134	3 $154	4 $131	5 $132	6 $197	7 $245
8 $132	9 $134	10 $188	11 $188	12 $189	13 $200	14 $200
15 $134	16 $134	17 $135	18 $133	19 $134	20 $209	21 $269
22 $132	23 $132	24 $132	25 $132	26 $191	27 $217	28 $201
29 $136	30 $136

Hetland Hall Hotel

Prices for Hetland Hall Hotel

Monthly average prices

About this property

Location

Room options

Classic Double Room

Eden Suite

Solway Suite

Classic Double Twin Room

Deluxe Family Room

Superior Double Twin Room

Superior Family Room

Penthouse

Guest reviews of Hetland Hall Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hetland Hall Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $192	23 $203	24 $202
25 $142	26 $175	27 $152	28	29	30 $199	31