Name: Sand Bay Holiday Village - Adults Only
Address: Beach Road, Kewstoke, Kewstoke, England, United Kingdom, Kewstoke, Somerset, GB
Price range: $91–$117 per night
Rating: 6.4

What guests think

At Sand Bay Holiday Village - Adults Only, guests often find strong value with basic, dated accommodation, friendly staff, popular entertainment, and a handy beachside location, while multiple reviews note inconsistent cleanliness and accessibility difficulties for some.

Rooms are simple and sometimes lack showers or seating, with occasional uncomfortable mattresses, though some are spacious or recently refreshed. Food is generally good value and plentiful, but several guests report items running out and meals served warm rather than hot. Expect a budget-friendly, old-school holiday camp with lively entertainment and variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Entertainment is a strong point, and the pool area (with steam room, sauna and jacuzzi) plus the games room are popular; bar prices are reasonable, and parking and nearby bus links help. Some report closed amenities, limited seating in the venue, and rough or narrow paths.

Related guest reviews

10

Christopher

Aug 15, 2025

·

Stayed 14 nights

Accommodation was first class. Plenty of parking. Food was excellent. Bus service from top of the drive. Overall its a great place to spend a vacation. Will definitely be going back.

4

Peter

Sep 25, 2024

·

Stayed 6 nights

They used health and safety gor NO seating in room(rubbish reason). Other than bingo or late disco , pool and other facility's closed.

10

Laura

Jun 20, 2025

·

Stayed 1 night

I was blown away at the value for money. Not only did we get a clean and tidy room, but our breakfast, dinner, use of a swimming pool, steam room, sauna and jacuzzi. Not to mention all of the entertainment for £70, and that was for 2 of us!!! Other than the lack of a full length mirror and a blind or curtain on the (frosted) window of the bathroom, the room was ideal. On arrival we couldn't shut the bathroom window, but the maintenance man came straight down and sorted it. The pool area was newly decorated and clean. The choice of food at breakfast and dinner was more than enough to suit anyone and the bar prices were reasonable. All of the staff were friendly and polite. I spoke to several holidaymakers and most of them were repeat visitors. I don't have a bad word to say about this place and will definitely be returning.

2

Karen

Aug 25, 2025

·

Stayed 3 nights

The room was smelly ..not very clean at all .breakfast was ok apart from running out of food .having to wait for more to be brought out ..saturday dinner was a disaster queued for half hour to find only a few things left hardly any salad left ..no deserts left and no more was brought out .sunday was the same ..so we had no food for the weekend . The thing is there are to many greedy people there .who dont care about anyone but themselves.to top it all off .couldnt find a seat in the concert hall .seats with flags and cardigans on to stop people sitting on them .so we seen no entertainement at all .ive never experienced a place like it .will never go back there .unless they can get proper management to sort it out ... not value for money at all .

6

Gordon

Sep 18, 2025

·

Stayed 1 night

Road s rough, wheel s difficult

6

Gordon

Aug 23, 2025

·

Stayed 1 night

Road gritty paths not wide for disabled 3 wheel walking.

10

David

Jul 14, 2025

·

Stayed 1 night

Great pool good bus service into Weston. Lovely beach just outside the camp.

6

Michael

Aug 25, 2025

·

Stayed 3 nights

After 71/2jourmey there was no way to get anything to eat so had to wait untill breakfast. Chalet needs up dating and a good clean as there was cobwebs in windows and bathroom ,tiles coming away from the wall and the sink taps looked as though they had mot been cleaned since thenronze age. Dinning room an not cope with the amout Of visitors at one sitting. Food was mainly warm when you were able to get some,but yhe food tasted very tasty and nice to eat. Staff were friendly a d hrounds well looked after. Did not see much entertainment at night ac yhere were no seats available dud to people reservi g them .

8

George

Apr 4, 2025

·

Stayed 4 nights

Good menu on food,well done except little bit cold . Lovely swimming area,pool was fantastic, steam room was brill,everything kept very clean and carl was a great help. The games room was also brill,two lovly snooker tables,and darts.area.

10

Victoria

Jul 25, 2025

·

Stayed 3 nights

All staff were amazing and worked extremely hard. The entertainment on the evening was wonderful.

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Cleanliness

Feedback is mixed: many mention clean rooms and linens, but multiple reviews cite cobwebs, damp smells, and bathrooms needing deeper cleaning, with occasional housekeeping lapses.

Related guest reviews

6

Martin

Apr 4, 2025

·

Stayed 2 nights

The 1st room given had not been clezned sith previous occupants towels zn bed linen on the floor. The second room offered was ok but dusty and smelled a little damp. The food offered was ok gor the price.

6

Hazel

Mar 18, 2023

·

Stayed 3 nights

The chalet decor needed refreshing. Whilst the room was basically clean it wasnt deep clean. There was a dead spider on the side of the bath and cobwebs in several places. The net curtain had something spattered over it and had a hole in one place. Apart from the wardrobe it would have been useful to have somewhere to hang up coats. There was no bath mat in the bathroom. Some of the breakfasts we had werent hot despite the food only just being brought out. A choice of desert would've been nice rather than the same gateaux or tinned peaches. We found our way into the ballroom but then couldnt find our way out so signage would be good. We also didnt see any signs for toilets in the main building.

10

Jean

Oct 6, 2025

·

Stayed 5 nights

Very clean room staff very staff even though they are short staff they still make your holiday

6

Deena

Jun 20, 2025

·

Stayed 3 nights

On arrival, the receptionist was not very friendly and this was offputting. Once we saw our chalet, we were more than worried - the bathroom, but toilet in particular was really dirty with hairs and ‘leftovers’ from previous guests. We asked for the toilet to be cleaned but this didn’t happen until some hours later when requested again. I scrubbed the Bath out myself! It is a shame that the accommodation generally needs some TLC because there are a lot of positives - great leisure facilities, food and excellent value for money - just let down by some members of staff and properties left to deteriorate.

8

Jennie

Mar 14, 2023

·

Stayed 3 nights

Although chalets ‘tired’ all were very clean, plenty of hot water and also warm. Food was very good for the money paid but could do with bring a bit hotter. Initially problems with Hotel.com as Pontins had no record of our booking. Several hours and phone calls later Hotel.com managed to provide Pontins with the relevant information. Would book direct with Pontins ideally.

2

Karen

Aug 25, 2025

·

Stayed 3 nights

The room was smelly ..not very clean at all .breakfast was ok apart from running out of food .having to wait for more to be brought out ..saturday dinner was a disaster queued for half hour to find only a few things left hardly any salad left ..no deserts left and no more was brought out .sunday was the same ..so we had no food for the weekend . The thing is there are to many greedy people there .who dont care about anyone but themselves.to top it all off .couldnt find a seat in the concert hall .seats with flags and cardigans on to stop people sitting on them .so we seen no entertainement at all .ive never experienced a place like it .will never go back there .unless they can get proper management to sort it out ... not value for money at all .

2

Anthony

Mar 11, 2023

·

Stayed 5 nights

Very dirty and in need of refurb

8

Stephen

Aug 27, 2024

·

Stayed 3 nights

Nice big chalet and lovely clean sheets. Shower was very good although Bathroom tiles were really dirty and looked like they hadn’t been cleaned for some time.

8

Sandra

Sep 8, 2025

·

Stayed 3 nights

Cheap and cheerful. Value for money when you think half board and entertainment included. Chalets are tired, although ours had a relatively new bsthroom, and new carpet in bedroom. Bed linen was very clean.

6

Deborah

May 24, 2024

·

Stayed 2 nights

Needs a deep clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with frequent comments about uncomfortable mattresses and some units lacking showers or seating; a few are spacious or recently refreshed. Wi‑Fi reportedly does not reach the chalets, and upgrades like club rooms are viewed positively.

Related guest reviews

4

Tim

Aug 30, 2024

·

Stayed 6 nights

Very disappointed with our stay Im sorry to say. We arrived on Monday eve and cobwebs hanging from door entrance and bed sheets which hadn’t been cleaned properly greeted us in our rooms. Only one pillow each and we were told £10 to order a second pillow which is ridiculous! After 3 days we desperately needed some fresh towels but when I asked at reception, was told ‘we don’t replace towels until Day 5 and even then you have to order’ Many of the facilities eg swimming pool were out of use. The advert said Wi-Fi was available but this turned out to be not in the chalets themselves. Not good for kids! The staff also need to learn some basic customer service tips too like smiling at the guests and taking an interest. I honestly felt like I was being a nuisance asking for simple things and in the end gave up. I appreciate they have to deal with hundreds of people every week but for some of us ‘the paying customer’ this is our annual holiday and want it to be an experience to remember. Don’t usually leave reviews like this but felt compelled to do so this time.

4

Ellen

Aug 2, 2023

·

Stayed 5 nights

The mattress was paper paper thin and when asked for it to be replaced we received a extra quilt, there wasnt enough plug sockets ( only 2) and there was no shower!!

6

Martin

Oct 8, 2025

·

Stayed 4 nights

Rooms tired and dateted, but for the price as a base to explore the area it is ok.

10

Pauline

Sep 13, 2024

·

Stayed 1 night

The room was stopped in was ok the bathroom was very dated but obviously I’ve booked another twice this year so think it’s good value for money

8

ann

Aug 7, 2025

·

Stayed 3 nights

Matress ,could feel the springs,could have done with a chair in the chalet,also a shower,not very good for the elderly

10

David

Mar 18, 2024

·

Stayed 1 night

The room was clean and comfortable with tea & coffee making facilities

8

Stephen

Aug 27, 2024

·

Stayed 3 nights

Nice big chalet and lovely clean sheets. Shower was very good although Bathroom tiles were really dirty and looked like they hadn’t been cleaned for some time.

8

Joy

Jul 16, 2024

·

Stayed 3 nights

The room was reasonably clean but the furniture a bit tired looking. They provided a quilt over the mattress which made the bed very comfortable. There was a good choice of food, which was hot, but the queues could be a bit long to serve yourself. The desserts were a bit dry but there was cream to put on it.The staff are pleasant and helpful. The entertainment was very good and made the holiday very enjoyable. The surrounding area is lovely.

10

Jean

Sep 15, 2025

·

Stayed 2 nights

Staff members very friendly ,good night entertainment club rooms very worth booking

8

Linda

Jul 29, 2025

·

Stayed 3 nights

Nice confy bed, basic but clean room, food was good

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Service

Staff are widely described as friendly, hardworking and responsive, with quick maintenance support; however, some guests experienced unfriendly reception, ignored requests, and occasional understaffing.

Related guest reviews

10

Jean

Oct 6, 2025

·

Stayed 5 nights

Very clean room staff very staff even though they are short staff they still make your holiday

10

Suzanne

Jun 12, 2024

·

Stayed 3 nights

Had a great 3 days away,room was clean and apt for what we needed,however the bed was just awful,i felt every spring in that mattress,needs new beds definitely, The food was excellent and lots of variety, The lady that checked us in was an absolutely lovely lady,helpful,polite,smiley We were due to change our wristbands on monday but the lady had already gave us them,just needed to collect programme, meet someone completely different,frosty,blunt and very as a matter of fact,not very good for front of house to be greet with a miserable person

6

Deena

Jun 20, 2025

·

Stayed 3 nights

On arrival, the receptionist was not very friendly and this was offputting. Once we saw our chalet, we were more than worried - the bathroom, but toilet in particular was really dirty with hairs and ‘leftovers’ from previous guests. We asked for the toilet to be cleaned but this didn’t happen until some hours later when requested again. I scrubbed the Bath out myself! It is a shame that the accommodation generally needs some TLC because there are a lot of positives - great leisure facilities, food and excellent value for money - just let down by some members of staff and properties left to deteriorate.

10

Laura

Jun 20, 2025

·

Stayed 1 night

I was blown away at the value for money. Not only did we get a clean and tidy room, but our breakfast, dinner, use of a swimming pool, steam room, sauna and jacuzzi. Not to mention all of the entertainment for £70, and that was for 2 of us!!! Other than the lack of a full length mirror and a blind or curtain on the (frosted) window of the bathroom, the room was ideal. On arrival we couldn't shut the bathroom window, but the maintenance man came straight down and sorted it. The pool area was newly decorated and clean. The choice of food at breakfast and dinner was more than enough to suit anyone and the bar prices were reasonable. All of the staff were friendly and polite. I spoke to several holidaymakers and most of them were repeat visitors. I don't have a bad word to say about this place and will definitely be returning.

6

Sandra

Sep 17, 2025

·

Stayed 4 nights

Chalets could have been cleaner especially the bathroom,the catering staff were amazing friendly and so helpful,needed more staff on the front desk,but overall a good break

6

Gordon

Sep 8, 2025

·

Stayed 1 night

Request to adjust curtains to open and close ignored.

8

Sue

Sep 20, 2025

·

Stayed 3 nights

Shower was not working I spoke to reception and it was fixed before we returned to our room that afternoon well done 👍 Too many dogs in the area we were staying,Dog poo not picked up even after reporting it. Entertainment was ok, lots of effort was made to entertain us in the bar area. Food wasn’t bad, be nicer if there was more drinks available.

10

Pauline

Nov 11, 2024

·

Stayed 3 nights

Lovely stay , breakfast, evening meal clean bedding and towels , entertainment, all for a very good price. I don’t know how people can complain for the cost it’s a great bargain. But if you don’t like it don’t go again. Our next stay in December will be our 4th stay, love the place and the friendly staff x

8

Gillian

Dec 3, 2023

·

Stayed 2 nights

Staff are always great big thank you to Ann & Jackie . If you are expecting the Ritz you will be disappointed . But if you want great value for money it's the place for you . We have been going back for twenty years and so have thousands of others . We can't all be wrong .

6

Angela

Sep 12, 2025

·

Stayed 4 nights

Very good value. Entertainment excellent. Staff very polite and friendly. The only reason rated lower is requested a shower on booking unable to get in bath otherwise would have been higher rating also rooms very clean but very outdated but didnt bother us because always out and about.

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Location

Beachfront setting near Weston‑super‑Mare with a handy bus stop, and many use it as a base to explore the area; several note a quiet environment.

Related guest reviews

8

Lynda

Aug 14, 2024

·

Stayed 2 nights

Food was lovely & the chalet was clean & near the amenities

10

Christopher

Aug 15, 2025

·

Stayed 14 nights

Accommodation was first class. Plenty of parking. Food was excellent. Bus service from top of the drive. Overall its a great place to spend a vacation. Will definitely be going back.

6

Martin

Oct 8, 2025

·

Stayed 4 nights

Rooms tired and dateted, but for the price as a base to explore the area it is ok.

8

Steven

Aug 6, 2024

·

Stayed 1 night

We didn't go with high expectations but we were pleasantly surprised the room was basic but clean. The food offered was better than expected with plenty available with roast pork and beef although the beef was tough the pork there was nice even a salad bar breakfast was good everything from toast cereals to full english with as much as you want. Enjoyed the evening entertainment and surprisingly found the bar prices cheaper than many bars at home.

10

Lisa

Jul 17, 2025

·

Stayed 2 nights

Great location

6

Joanne

Apr 11, 2023

·

Stayed 3 nights

We have stayed you lots of time now due to such value for money in a room that adequately accommodates a lovely stay due to its quiet location, right by the beautiful beach & surrounding area. Only gripe this time was we were allocated a room right at the outside end of village. But kept us fit I suppose 😉

10

David

Jul 14, 2025

·

Stayed 1 night

Great pool good bus service into Weston. Lovely beach just outside the camp.

10

Alison

Aug 26, 2024

·

Stayed 2 nights

A traditional holiday camp chalet exactly as expected. Everything we needed for a 2 night stay, half board. Great value. We used it as a base to explore the area - handy for Weston super Mare, Cheddar Gorge, and Axbridge.

6

David

May 9, 2023

·

Stayed 3 nights

Good base for local area. Chalets very old fashioned but okay for price for a short stay. Food fairly grim even though did not expect much for the price. Did not think you could get an english breakfast wrong but they did here had toast and cereal after the first morning. Canteen needs an update badly like an 80s school canteen. Beach close by very nice and Weston Super Mare short drive away going around the headland interesting drive.

10

Paula

Apr 11, 2025

·

Stayed 4 nights

Yet another excellent stay! Very quiet but still a good time had! Amazing food-thankyou to the kitchen team!

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AI-generated summary based on recent guest reviews

Dining

Food is generally good value with plenty of choice at breakfast and dinner, and drinks are reasonably priced. Several reviews mention queues, items running out, and meals served warm rather than hot; late arrivals may find no evening options on‑site.

Related guest reviews

8

Michael

Jul 16, 2025

·

Stayed 2 nights

They had entertainment, food was on the price and was excellent

10

Sharon

Oct 3, 2025

·

Stayed 1 night

Enjoyed the food and entertainment was great.

6

Andy

Dec 15, 2025

·

Stayed 3 nights

Very basic accommodation and dinner was average. Good breakfast

8

Steven

Aug 6, 2024

·

Stayed 1 night

We didn't go with high expectations but we were pleasantly surprised the room was basic but clean. The food offered was better than expected with plenty available with roast pork and beef although the beef was tough the pork there was nice even a salad bar breakfast was good everything from toast cereals to full english with as much as you want. Enjoyed the evening entertainment and surprisingly found the bar prices cheaper than many bars at home.

6

Bryan

Aug 11, 2025

·

Stayed 3 nights

Food service very poor , lots of running out of different dishes.

8

Shirley

Mar 13, 2023

·

Stayed 2 nights

Chalet was basic but spotlessly clean and tidy. Food was good and plenty of choice, the only drawback was that the breakfast was only luke warm.The entertainment provided was excellent so overall the short break was definitely good value for money

8

Joy

Jul 16, 2024

·

Stayed 3 nights

The room was reasonably clean but the furniture a bit tired looking. They provided a quilt over the mattress which made the bed very comfortable. There was a good choice of food, which was hot, but the queues could be a bit long to serve yourself. The desserts were a bit dry but there was cream to put on it.The staff are pleasant and helpful. The entertainment was very good and made the holiday very enjoyable. The surrounding area is lovely.

6

Rebecca

Jul 12, 2025

·

Stayed 2 nights

Good choices of breakfast and meals in the restaurant

6

David

May 9, 2023

·

Stayed 3 nights

Good base for local area. Chalets very old fashioned but okay for price for a short stay. Food fairly grim even though did not expect much for the price. Did not think you could get an english breakfast wrong but they did here had toast and cereal after the first morning. Canteen needs an update badly like an 80s school canteen. Beach close by very nice and Weston Super Mare short drive away going around the headland interesting drive.

6

Michael

Aug 25, 2025

·

Stayed 3 nights

After 71/2jourmey there was no way to get anything to eat so had to wait untill breakfast. Chalet needs up dating and a good clean as there was cobwebs in windows and bathroom ,tiles coming away from the wall and the sink taps looked as though they had mot been cleaned since thenronze age. Dinning room an not cope with the amout Of visitors at one sitting. Food was mainly warm when you were able to get some,but yhe food tasted very tasty and nice to eat. Staff were friendly a d hrounds well looked after. Did not see much entertainment at night ac yhere were no seats available dud to people reservi g them .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$78
February	$87
March	$88
April	$89
May	$95
June	$95
July	$104
August	$568
September	$482
October	$71
November	$367
December	$601

Sand Bay Holiday Village - Adults Only

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13 $117	14	15	16	17 $96	18	19
20	21	22	23	24 $93	25	26
27 $114	28	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2	3
4 $105	5	6	7	8 $95	9	10
11 $105	12	13	14	15 $95	16	17
18 $107	19	20	21	22 $100	23	24
25 $105	26	27	28	29 $103	30	31