Xkeban Adults-Only Weekend Party
From
77 US$
/natt
Välj datum för att se priser och tillgänglighet.
From
77 US$
/natt
Om detta boende
Njut av utsikten från deras takterrassen och dra nytta av deras gratis wi-fi och conciergetjänster.
Bekvämligheter
Njut av utsikten från deras takterrassen och dra nytta av deras gratis wi-fi och conciergetjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat värdeförvaringsskåp i receptionen och kaffe i allmänt utrymme. Avgiftsfri parkering erbjuds på plats.
Måltider
Ta en bit mat på någon av de många matställena detta hotell erbjuder. Här finns bland annat 2 restauranger och ett kafé. Avsluta dagen med en drink på boendets bar. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.30 till 13.00.
Rum
Känn dig som hemma i ett av de 19 luftkonditionerade rummen med minibar. Rummen har privata balkonger/terrasser. Gratis wi-fi gör att du kan hålla dig uppkopplad. Privat badrum med dusch, regndusch och gratis toalettartiklar.
Läge
Xkeban Tulum ligger i Tulum (i området La Veleta), en kvarts bilfärd från både Tulums mayanska ruiner och Tulums strand. Detta hotell ligger 20,5 km från Xel-Hás park och 32 km från Sian Ka'an biosfärsreservat.
Vad finns i närheten
Holistika Art Walk(0.4 miles)
Hospital de Tulum(1.6 miles)
Dos Aguas park(1.7 miles)
Hunab livsstilscenter(2.3 miles)
Jaguarparken(2.3 miles)
Cenote Escondido(2.5 miles)
Cenote Cristal(2.7 miles)
Domtemplet(3.1 miles)
Cenote Calavera(3.2 miles)
Acceso till jaguarparken(3.4 miles)
Jaguar utsiktspunkt Tulum(3.5 miles)
Tulums strand(3.6 miles)
Tulum Tower(3.9 miles)
Casa del Cenote(4.2 miles)
Den nedstigande gudens tempel(4.2 miles)
Tulum internationella flygplats (TQO)(24.5 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(75.4 miles)
Läge
Mz 923 Privada Lt 002 6 - La Veleta, La Veleta, Tulum, Tulum, Quintana Roo, Mexiko
Holistika Art Walk (0.4 miles)
Hospital de Tulum (1.6 miles)
Dos Aguas park (1.7 miles)
Hunab livsstilscenter (2.3 miles)
Jaguarparken (2.3 miles)
Cenote Escondido (2.5 miles)
Rumsalternativ
10
Design Room
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
312 ft²
Balkong eller terrassLuftkonditioneringWi-Fi (gratis)Privat badrum
11
Private Deck & Tub Suite
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
538 ft²
Balkong eller terrassLuftkonditioneringWi-Fi (gratis)Privat badrum
8
Design Studio with Kitchenette
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
398 ft²
Balkong eller terrassSeparat matplatsLuftkonditioneringWi-Fi (gratis)Pentry
11
Design Crystal Suite
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
420 ft²
Balkong eller terrassLuftkonditioneringWi-Fi (gratis)Privat badrum
7
Design Duplex Suite
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
602 ft²
Balkong eller terrassSeparat matplatsLuftkonditioneringWi-Fi (gratis)Pentry
Gästrecensioner för Xkeban Adults-Only Weekend Party
8.6
Fantastiskt
Baserat på 66 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Xkeban Tulum Adults Only berömmer många gäster den varma, välkomnande personalen och den stilfulla, fotovänliga designen, samtidigt som återkommande kommentarer lyfter fram hög musik från takbaren under helgerna och byggnadsarbete under dagen som lätt hörs på grund av tunna väggar och begränsad ljudisolering.
Läs merVar detta till hjälp?
Vad gäster tycker
På Xkeban Tulum Adults Only berömmer många gäster den varma, välkomnande personalen och den stilfulla, fotovänliga designen, samtidigt som återkommande kommentarer lyfter fram hög musik från takbaren under helgerna och byggnadsarbete under dagen som lätt hörs på grund av tunna väggar och begränsad ljudisolering.
Läget ligger i ett område under utveckling med ojämna, oasfalterade vägar och en bit från centrala Tulum, vilket gör cyklar eller skotrar praktiska för att ta sig runt. Rummen är attraktiva och vissa inkluderar uteplatser eller bubbelbadkar, men gäster noterar begränsade bekvämligheter (inga TV-apparater, ingen hiss) och sporadiskt Wi-Fi, samt kompromisser med integriteten som öppna badrum. Utbudet är orienterat mot social samvaro: två pooler, en livlig takbar och ett hyllat frukostutbud, men begränsad matservering på plats utanför morgonen. Bäst för resenärer som söker en livlig atmosfär istället för en lugn, traditionell vistelse på ett resorthotell.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Två pooler och en livlig takbar skapar en social atmosfär; matserveringen på plats fokuserar på frukost med begränsade alternativ utanför morgonen. Det finns ingen hiss och rummen saknar TV-apparater; cyklar finns att hyra.
Relaterade gästrecensioner
10
Yannie
3 nov. 2025
·
Stannade 4 nätter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
8
Gary
13 jan. 2023
·
Stannade 1 natt
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
10
Karla
26 sep. 2025
·
Stannade 1 natt
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
10
Jennifer
14 jan. 2023
·
Stannade 19 370 nätter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 jan. 2023
·
Stannade 4 nätter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Dene
22 okt. 2025
·
Stannade 4 nätter
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
6
Peter
21 okt. 2025
·
Stannade 4 nätter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
8
Ester
28 aug. 2023
·
Stannade 2 nätter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
2
Eduardo
6 aug. 2025
·
Stannade 2 nätter
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
8
Jean
17 dec. 2022
·
Stannade 19 338 nätter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster beskriver fastigheten som ren, men det förekommer återkommande brister som ett rum som inte är förberett vid incheckning, missad städning, saknade handdukar och enstaka lukter.
Relaterade gästrecensioner
10
Yannie
3 nov. 2025
·
Stannade 4 nätter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
4
Jose
26 nov. 2022
·
Stannade 2 nätter
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
10
Jennifer
14 jan. 2023
·
Stannade 19 370 nätter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
6
Peter
21 okt. 2025
·
Stannade 4 nätter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Gordon
26 nov. 2022
·
Stannade 4 nätter
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb. 2023
·
Stannade 4 nätter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Merilyn
3 dec. 2024
·
Stannade 4 nätter
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Paula Isabel
16 jan. 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
2
Eduardo
6 aug. 2025
·
Stannade 2 nätter
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
4
Kelly
17 feb. 2023
·
Stannade 8 nätter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
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Rum
Stilfulla rum – vissa med uteplatser eller bubbelbadkar och bekväma sängar – hyllas. Men tunna väggar, hög musik från takbaren och byggnadsarbete i närheten, sporadiskt eller opålitligt Wi-Fi, mindre ytor och öppna badrum minskar integriteten och komforten.
Relaterade gästrecensioner
6
Wayne
7 nov. 2025
·
Stannade 2 nätter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
6
Araceli
21 jan. 2024
·
Stannade 4 nätter
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
8
Junissa
14 feb. 2025
·
Stannade 3 nätter
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
8
BARTOLI
30 jan. 2023
·
Stannade 4 nätter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
8
Ester
28 aug. 2023
·
Stannade 2 nätter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
4
lidia
16 dec. 2023
·
Stannade 2 nätter
To loud on weekends could not sleep
To loud on weekends could not sleep
8
Monia
15 apr. 2025
·
Stannade 2 nätter
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
4
Kelly
17 feb. 2023
·
Stannade 8 nätter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
4
Sarah
2 dec. 2022
·
Stannade 2 nätter
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dec. 2022
·
Stannade 19 338 nätter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Service
Personalen beskrivs genomgående som vänlig och hjälpsam, med omtänksamma gester. Vissa gäster rapporterar inkonsekvent service, begränsad respons efter kontorstid, kommunikations-/incheckningsproblem och en sen nattlig säkerhetsincident.
Relaterade gästrecensioner
10
Yannie
3 nov. 2025
·
Stannade 4 nätter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
10
Michael
3 maj 2025
·
Stannade 1 natt
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
4
Tiffany
8 mars 2024
·
Stannade 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
4
Mario
23 jan. 2024
·
Stannade 3 nätter
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
8
Junissa
14 feb. 2025
·
Stannade 3 nätter
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
10
Dene
22 okt. 2025
·
Stannade 4 nätter
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
10
Luis
6 jan. 2025
·
Stannade 2 nätter
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
10
Enrique
5 jan. 2026
·
Stannade 3 nätter
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
10
Merilyn
3 dec. 2024
·
Stannade 4 nätter
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Luzmila
14 nov. 2025
·
Stannade 3 nätter
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
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Läge
I ett område under utveckling med oasfalterade, gropiga vägar och byggnadsarbete i närheten; flera gäster tyckte att tillgången och orienteringen var utmanande. Det ligger en bit från centrala Tulum, så transport behövs vanligtvis för att ta sig till restauranger och nattliv.
Relaterade gästrecensioner
8
Xavier
4 jan. 2025
·
Stannade 4 nätter
Fix the roads
Fix the roads
10
Yannie
3 nov. 2025
·
Stannade 4 nätter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
6
Wayne
7 nov. 2025
·
Stannade 2 nätter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
4
Tiffany
8 mars 2024
·
Stannade 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
8
BARTOLI
30 jan. 2023
·
Stannade 4 nätter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Gordon
26 nov. 2022
·
Stannade 4 nätter
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb. 2023
·
Stannade 4 nätter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Jenae Armani
5 dec. 2023
·
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
4
Kelly
17 feb. 2023
·
Stannade 8 nätter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
8
Jean
17 dec. 2022
·
Stannade 19 338 nätter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Måltider
Frukost ingår och lovordas ofta för sin smak och fräschör, även om utbudet är litet. Lunch/middag på plats är minimal eller obefintlig (ibland begränsat till takbarens öppettider under helgerna), och en recension rapporterade svårigheter att kontakta personalen angående middag via WhatsApp.
Relaterade gästrecensioner
4
Tiffany
8 mars 2024
·
Stannade 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
10
Jennifer
14 jan. 2023
·
Stannade 19 370 nätter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 jan. 2023
·
Stannade 4 nätter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
6
Peter
21 okt. 2025
·
Stannade 4 nätter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Esmeralda
1 feb. 2023
·
Stannade 4 nätter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Paula Isabel
16 jan. 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
8
Ester
28 aug. 2023
·
Stannade 2 nätter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
10
Aldo Arturo
22 aug. 2023
·
Stannade 4 nätter
Clean, excellent food Really nice place
Clean, excellent food Really nice place
4
Sarah
2 dec. 2022
·
Stannade 2 nätter
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dec. 2022
·
Stannade 19 338 nätter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Austin
10 jan. 2026
·
Stannade 5 nätter
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
10
Enrique
5 jan. 2026
·
Stannade 3 nätter
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
8
Gabryell
2 jan. 2026
·
Stannade 8 nätter
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
10
Luzmila
14 nov. 2025
·
Stannade 3 nätter
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
6
Wayne
7 nov. 2025
·
Stannade 2 nätter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-17: 71.0345195274353USD
- 2026-09-18: 71.0345195274353USD
- 2026-09-19: 71.0345195274353USD
- 2026-09-20: 71.0345195274353USD
- 2026-09-21: 71.0345195274353USD
- 2026-09-22: 70.67764695224761USD
- 2026-09-23: 70.67764695224761USD
- 2026-09-24: 70.66459582271575USD
- 2026-09-25: 71.0345195274353USD
- 2026-09-26: 71.0345195274353USD
- 2026-09-27: 71.0345195274353USD
- 2026-09-28: 71.0345195274353USD
- 2026-09-29: 78.5813768131256USD
- 2026-09-30: 78.5813768131256USD
- 2026-10-01: 71.0345195274353USD
- 2026-10-02: 71.0345195274353USD
- 2026-10-03: 78.5813768131256USD
- 2026-10-04: 78.5813768131256USD
- 2026-10-05: 71.0345195274353USD
- 2026-10-06: 71.0345195274353USD
- 2026-10-07: 71.0345195274353USD
- 2026-10-08: 78.5813768131256USD
- 2026-10-09: 71.0345195274353USD
- 2026-10-10: 71.0345195274353USD
- 2026-10-11: 71.0345195274353USD
- 2026-10-12: 78.5813768131256USD
- 2026-10-13: 71.0345195274353USD
- 2026-10-14: 71.0345195274353USD
- 2026-10-15: 71.0345195274353USD
- 2026-10-16: 70.67764695224761USD
- 2026-10-17: 131.090681325531USD
- 2026-10-18: 70.67764695224761USD
- 2026-10-19: 71.0345195274353USD
- 2026-10-20: 70.67764695224761USD
- 2026-10-21: 70.63386562786101USD
- 2026-10-22: 70.21518644428252USD
- 2026-10-23: 132.10679371261597USD
- 2026-10-24: 131.090681325531USD
- 2026-10-25: 132.46487147941588USD
- 2026-10-26: 70.21518644428252USD
- 2026-10-27: 70.21518644428252USD
- 2026-10-28: 132.38281326942442USD
- 2026-10-29: 70.63386562786101USD
- 2026-10-30: 133.13373091163635USD
- 2026-10-31: 70.21518644428252USD
- 2026-11-01: 77.03997618370056USD
- 2026-11-02: 141.02489610214232USD
- 2026-11-03: 76.65292999305724USD
- 2026-11-04: 76.15137745170593USD
- 2026-11-05: 76.6054498260498USD
- 2026-11-06: 89.81581365623474USD
- 2026-11-07: 89.81581365623474USD
- 2026-11-08: 141.02489610214232USD
- 2026-11-09: 76.6054498260498USD
- 2026-11-10: 76.6054498260498USD
- 2026-11-11: 76.15137745170593USD
- 2026-11-12: 76.15137745170593USD
- 2026-11-13: 76.6054498260498USD
- 2026-11-14: 76.65292999305724USD
- 2026-11-15: 106.3490441493988USD
- 2026-11-16: 76.15137745170593USD
- 2026-11-17: 76.65292999305724USD
Receptionen är öppen varje dag från 07.00 till 19.00. Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 12.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Receptionen är bemannad under begränsade tider. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för frukost enligt egen beställning: USD 10–30 för vuxna och USD 10–30 för barn (ungefärligt pris)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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