Is parking available at the hotel?

Yes, parking is available at the hotel. It includes valet parking and self-parking options.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 72 hours before arrival to make arrangements.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can inquire about pricing and arrange the transfer by contacting the property directly.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Civitavecchia, near notable landmarks such as Largo della Pace and Piazza della Vita. It is also close to Santa Marinella Beach and Tarquinia Beach, making it a convenient choice for exploring the area.

Are children allowed at the hotel?

Children are welcome at the hotel, but specific policies regarding the minimum age for free stays are not mentioned.

Hotel Smart Cruise

What guests think

Hotel Smart Cruise is a modern, no-frills base popular with cruisers, praised for spotless rooms, comfortable beds, and exceptional, hands-on staff who help with logistics, from early check-ins to arranging transfers and solving travel snags.

Its location is a short walk from the free cruise-port shuttles, with restaurants, shops and the train station reachable on foot. Amenities are simple and tech-forward, with QR-code entry and paid airport or port transfers; guests mention light coffee-and-pastry options, but there is no full on-site restaurant. Drawbacks mentioned include occasional QR-code or after-hours access hiccups, an expensive transfer for some, small rooms for a few, and isolated issues like warm A/C, temperamental hot water, or a slippery shower floor. Best for travelers prioritizing port proximity and helpful service over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Tech-forward access with QR/digital codes and secure entry. Paid airport and port transfers are available and organized, though a few guests found prices high or had trouble receiving codes after hours.

Related guest reviews

10

walter

May 29, 2024

·

Stayed 1 night

Easy access, simple bar code on phone. Provided pasteries at breakfast. 5 minute walk to cruise shuttle busses. Also close to restaurants and bars

10

Dennis

Oct 5, 2024

·

Stayed 2 nights

Digital check in went well. The room is small however the bathroom is quite large. The only issue I have is that the shuttle service provided is misleading as I thought it was included. The up charge to have the hotel book shuttle service is high so I booked thru Uber which was quite a bit cheaper.

10

Tonia

May 31, 2024

·

Stayed 1 night

The hotel was very clean and convenient if you are cruising. They offer paid shuttle service at a competitive price. Luca was fabulous, great communication via email and text, knowledgeable about the area, friendly and accommodating. He arranged last minute car service from the cruise port to the hotel for my family. His customer service exceeded our expectations. The housekeeping staff and shuttle driver were very friendly as well. Cookies offered in the reception area were yummy! If we make it back to Civitavecchia, Hotel Smart Cruise is our hotel of choice.

10

Karen

Nov 18, 2024

·

Stayed 1 night

Key system and ease of checking in

10

Mutsumi

Mar 17, 2024

·

Stayed 1 night

With QR code, checkin was smooth. Hot water in shower was temperamental.

10

Richard

Nov 15, 2024

·

Stayed 2 nights

Very tech forward

10

Laura

Sep 12, 2023

·

Stayed 1 night

This was a E-Check kind of hotel. You are given a code and it gets you into the hotel and also your room. Room was very clean, beds were comfy and the air conditioner worked wonderfully! Which was important as it was 100 outside! Staff came the next day and they were very helpful with phone adapters and more. Coffee was provided but no breakfast. Perfect location for our cruise!

8

david

Dec 4, 2023

·

Stayed 1 night

Expedia never sent QR code to open the door. Be sure to email management if you do not receive this.

10

Janet

Jun 4, 2024

·

Stayed 1 night

This is the perfect place to stay before a cruise! The mini bar was loaded with complimentary snacks and wine and cheese and fruit. We had just spent hours on a train getting there and this was so welcoming! The place is immaculate and the bed very comfortable. Luca was an amazing host.

8

John

Oct 22, 2023

·

Stayed 1 night

Clean, basic accommodation very close (3 minute walk) to the cruise port. QR code used for access. No staff onsite outside checkin/checkout hours meaning housekeeping staff did not appear to be available.

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Cleanliness

Cleanliness is consistently praised as spotless across rooms and bathrooms, with fresh linens and well-kept spaces. A rare lapse was quickly addressed by staff.

Related guest reviews

10

Colin

Jun 12, 2025

·

Stayed 1 night

Amazing staff. Very helpful and knowledgeable. Super clean building and room. Conveniently located to the port (4 min walk)

10

Carole

Dec 11, 2024

·

HSC met every expectation. The shuttle we arranged with them was on time, in good repair and convenient. The room was exceptionally clean, the bed/bedding was/were comfortable and the bathroom was clean and well-appointed. It was literally less than a block from the entrance to the cruise port (we walked with our luggage to board our ship). There were restaurants nearby, and shopping areas as well. We would stay there again in a heartbeat. Many thanks to the owner and manager - they made the beginning of our trip comfortable and easy. 5 stars.

10

Kathy

Nov 22, 2024

·

Stayed 1 night

We had a large group and all the rooms were fabulous. Each of the rooms were very clean and pristine. The bathrooms were amazing with oversized showers.

10

Thomas

Aug 31, 2024

·

Stayed 1 night

Great people, great price, the cleanest hotel I’ve been in ever.

10

victoria

Sep 20, 2025

·

Stayed 1 night

Our room was ready 2 hours prior check in. Room has all necessities.. bed is very comfortable and sheets are crispy clean. Just few minutes from cruise ships terminal. Manager is very friendly and helpful.

10

Steven

Jun 12, 2025

·

Stayed 1 night

Friendly, helpful staff. Very clean room.

10

Julie

Nov 7, 2024

·

Stayed 1 night

We stayed here one night prior to a cruise. The hotel was very clean & has been recently remodeled. Lovely bathroom, very comfortable bed. The staff are all very friendly & helpful. John directed us to a restaurant 1 block away. Delicious pizza & pasta. Easy walking distance to the free shuttle to the cruise port. Excellent experience. I would definitely stay here again when cruising out of Civitavecchia

10

William

Sep 3, 2024

·

Stayed 1 night

Clean and modern

10

Rey

Nov 28, 2024

·

Stayed 1 night

The property is maintained as brand new. The room was spotless, the shower and bathroom area very spacious and very clean. The fellows attending to the hotel are friendly and caring. The hotel is also only a three-minute walk to the cruise shuttle bus area. Would definitely stay here again.

10

Glenn and Peggy

Jun 21, 2025

·

Stayed 1 night

Large, very clean room in a quiet area, close to transport to the ferry terminal. Staff were very helpful, friendly and polite. Would stay again.

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Rooms

Rooms are modern and comfortable, often featuring spacious bathrooms and effective A/C. A few guests noted small room sizes or isolated issues like a slippery shower floor or temperature controls.

Related guest reviews

10

Steve

May 5, 2025

·

Stayed 1 night

We had a wonderful stay at Hotel Smart Cruise. We were greeted by John who was extremely friendly and very attentive. He explained how everything worked and was able to provide eating and shopping suggestions to our party. Room was great. Clean and AC worked great. Very convenient to the cruise port as well. Hotel offered shuttle and took care of our bags. I highly recommend this hotel. A++

10

Dennis

Oct 5, 2024

·

Stayed 2 nights

Digital check in went well. The room is small however the bathroom is quite large. The only issue I have is that the shuttle service provided is misleading as I thought it was included. The up charge to have the hotel book shuttle service is high so I booked thru Uber which was quite a bit cheaper.

10

Dana

Jun 18, 2024

·

Stayed 1 night

Super friendly, super clean, rooms are very very small, I guess this is common for Italy, I thought we were getting king beds and they were queens which was tough for 4 adults and 7 suitcases! Would stay again, conveniently located

10

Kathy

Nov 22, 2024

·

Stayed 1 night

We had a large group and all the rooms were fabulous. Each of the rooms were very clean and pristine. The bathrooms were amazing with oversized showers.

10

Deanna

Jun 24, 2023

·

Stayed 1 night

This hotel Is perfect for taking a cruise. It is a 2 minute walk to the cruise port entrance. Luca greeted us when we checked in and arranged dinner reservations and was there to say goodbye in the morning. The staff is so friendly and helpful. The rooms are clean, new, and comfortable. A/C works great! Highly recommend staying here.

10

Mirko

Sep 2, 2024

·

Stayed 1 night

Struttura eccezionale. Pulita, materassi alti e comodi, richiama all'interno una nave da crociera.

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10

john

Nov 12, 2023

·

Stayed 1 night

Great value. Room was spotless and roomy. Bathroom was fantastic and it was very quiet. Definitely will stay here again when we sail out of Civittavechia.

10

Jose

Apr 21, 2025

·

Stayed 1 night

Great location next to the port . Very well managed Room were very spacious . Great service , we enjoyed are stay and would recommend it.

10

Cindy

Aug 27, 2023

·

Stayed 1 night

Awesome place to stay for any cruiser. Just steps from check in point. Super modern and pleasing decor. Large shower. Everything worked well including powerful A/C! Staff was wonderful and super friendly. Even printed my luggage tags in preparation for boarding ship. Very walkable to ships & restaurants. Will always choose to stay here when cruising out of Civitavecchia!!

10

Rey

Nov 28, 2024

·

Stayed 1 night

The property is maintained as brand new. The room was spotless, the shower and bathroom area very spacious and very clean. The fellows attending to the hotel are friendly and caring. The hotel is also only a three-minute walk to the cruise shuttle bus area. Would definitely stay here again.

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Service

Service stands out as friendly, proactive, and highly personalized—staff frequently arrange transport, give local tips, assist with luggage, and manage late arrivals. Communication before arrival is strong.

Related guest reviews

10

michael

Jun 21, 2025

·

Stayed 1 night

Staff has been incredible. We were caught up in the transportation strike and hotel staff went above and beyond to make sure we had a room and transportation. Can’t say enough about HSC.

10

Richard

May 13, 2025

·

Stayed 1 night

Hotel staff was just amazing from start to finish. Fantastic communication. Highly recommend. Can’t say enough great things about the staff.

10

Lorne

Mar 19, 2024

·

Stayed 2 nights

Highly recommend Hotel Smart Cruise. Luca was extremely diligent in making sure we were well taken care of. Hotel was immaculate. It is close to port and less than one block from where the shuttle bus picks you up to take you to the port. They also have a shuttle service to pick you up at the airport. Excellent service. Highly recommend.

10

Nancy

May 29, 2025

·

Stayed 1 night

Lucca and his staff were fabulous. They did everything to make our stay perfect. Hospitality at its finest. Excellent customer service from the time we booked until the time we left for our cruise.

10

James

Jun 3, 2023

·

Stayed 1 night

Hotel staff was very helpful, arranged my pickup from Rome. Staff called taxis for us. Close to port and in walking distance of shops and restaurants.

10

Jenny

Sep 7, 2025

·

Stayed 1 night

Upon arrival Thomas welcomed us and provided info about when room would be ready and stored our luggage. As promised he called to let me know when when was ready as we were out exploring. This is a no frills hotel but the cleanliness and service is 5 star! Later, Luka walked us to a restaurant he recommended for dinner. Very nice stay, especially for overnite waiting for cruise. The free shuttle to cruise port is about a 2 minute walk! Very accessible. I highly recommend Hotel Smart Cruise!!!!

10

Charles

May 8, 2025

·

Stayed 1 night

Excellent service - soft pillows and nice comfortable bed. Luca and John exceptional

10

Carla

Oct 14, 2024

·

Stayed 2 nights

Clean. Comfortable. Easy checkin. Luca and John were tremendous. Such great personal attention. Luca picked us up at the airport and all arrangements were easily made online.

10

Shirley

Oct 9, 2024

·

Stayed 1 night

Wonderful customer service! The hotel was so helpful to schedule a taxi to pick us up at the train station and waited as we were later than originally planned. John assisted us with our bags and made sure we got settled in ok. Have stayed here before and would choose this property again . Highly recommend

10

Gerald

Jun 6, 2025

·

Stayed 1 night

Located right near the port! Staff was excellent! I want to mention that John and a female staff member (so sorry we forgot her name!) quickly resolve the devasting problem when someone accidently took our garment bag (it had our attire for a wedding were going to attend after the cruise) to their cruise ship while we were having lunch and waiting for our room to be prepared for check-in. Fortunately, they were able to get to the port and retrieve our garment bag which now included a bottle of prosecco!

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Location

Excellent for cruisers: a 2–5 minute walk to the free shuttle area and close to restaurants, shops, and the train station. Well-suited for short pre- or post-cruise stays.

Related guest reviews

10

Sarah

Mar 7, 2025

·

Stayed 1 night

Very helpful staff at this clean and modern hotel. Convenient location to the port and a short walk to various restaurants and cafés. Would definitely stay again!

10

Lowri

Aug 26, 2025

·

Stayed 1 night

Staff were so friendly and helpful. Rooms in excellent condition. Perfect location for the cruise port. Would definitely stay again and recommend to my customers (travel agent).

10

Bill

Oct 6, 2024

·

Stayed 1 night

Clean and well run hotel. Very convenient location.

10

Lorraine

May 12, 2024

·

Stayed 1 night

I love the location. If you are leaving on a cruise and coming in a day early, this is a perfect location. The cruise port is down the street, maybe a 5 minute walk. We just rolled our suitcases there, hopped on the bus and to the ship. The town is small, we enjoyed exploring and eating. The food was delicious. If you go, make sure your phone works, ours didn’t, so you can use it translate. Our next cruise, if we leave from there, we will be staying there. Oh, they also had a shuttle pick us up, for a charge.

10

Suzanne

Oct 22, 2024

·

Stayed 1 night

Excellent location…easy, short walk to cruise port. We ate dinner at CIBUS…highly recommend it.

10

William

Jul 22, 2024

·

Stayed 1 night

I was just looking for a place to stay by cruise port. This hotel was great. Clean, great rooms and very good service. A two minute walk to cruise terminal shuttles. 20 minute flat walk from train station. Close to food and everything else. Really a great accomodation. Just perfect.

10

Fletcher

Dec 1, 2024

·

Stayed 1 night

Very close to Cruise Terminal. We were able to walk there. Friendly and helpful staff. Plenty of shops and restaurants nearby. The beach and train station is nearby

10

Janet

Oct 27, 2023

·

Stayed 2 nights

This hotel was in a great location to the cruise port. I was able to walk out of the hotel with my luggage for a short walk to the cruise shuttle. Very clean hotel with wonderful staff.

10

Rey

Nov 28, 2024

·

Stayed 1 night

The property is maintained as brand new. The room was spotless, the shower and bathroom area very spacious and very clean. The fellows attending to the hotel are friendly and caring. The hotel is also only a three-minute walk to the cruise shuttle bus area. Would definitely stay here again.

10

Michael

May 31, 2024

·

Stayed 1 night

Excellent location for one night stay before cruise. 5 minute walk to port. Luca greeted us and made us feel welcome. Hotel room was small but clean and comfortable. Shower was great. Awesome pizzeria 2 minute walk

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Dining

On-site offerings are light—coffee, pastries, and occasional snacks—while many good restaurants are a short walk away. A few guests noted there is no full breakfast or restaurant.

Related guest reviews

10

Stephanie

Oct 20, 2023

·

Stayed 1 night

Great staff, excellent location. Super cute town. Clean, and very efficient. Thank you so much for your help with ideas for breakfast and dinner spots

10

walter

May 29, 2024

·

Stayed 1 night

Easy access, simple bar code on phone. Provided pasteries at breakfast. 5 minute walk to cruise shuttle busses. Also close to restaurants and bars

10

Tonia

May 31, 2024

·

Stayed 1 night

The hotel was very clean and convenient if you are cruising. They offer paid shuttle service at a competitive price. Luca was fabulous, great communication via email and text, knowledgeable about the area, friendly and accommodating. He arranged last minute car service from the cruise port to the hotel for my family. His customer service exceeded our expectations. The housekeeping staff and shuttle driver were very friendly as well. Cookies offered in the reception area were yummy! If we make it back to Civitavecchia, Hotel Smart Cruise is our hotel of choice.

10

Paula

Oct 25, 2024

·

Stayed 1 night

We had a lovely stay at this property. Staff are friendly and helpful. Spotlessly clean room, towels and bedding Fresh coffee and croissant available for breakfast which was also lovely. We would stay here again.

8

sarah

Jul 20, 2025

·

Stayed 1 night

We had lots of communication prior to check in. I appreciate that. We contacted the front desk and they took care of the food under the bed. The biggest problem was the air conditioner was locked and our room was an oven. We sweat all night and couldn’t sleep well as a result. Breakfast was lovely. Simple but did the job. Workers were kind and helpful.

10

Janet

Jun 4, 2024

·

Stayed 1 night

This is the perfect place to stay before a cruise! The mini bar was loaded with complimentary snacks and wine and cheese and fruit. We had just spent hours on a train getting there and this was so welcoming! The place is immaculate and the bed very comfortable. Luca was an amazing host.

10

Madeline

May 13, 2024

·

Stayed 1 night

Stayed here the night before our cruise. Small but all we needed! Super comfy bed, convenient access to shops, restaurants, etc , 10-15min walking distance. Luca was super friendly and made our stay that much better. Thanks so much, definitely recommend this hotel!

10

Julie

Nov 7, 2024

·

Stayed 1 night

We stayed here one night prior to a cruise. The hotel was very clean & has been recently remodeled. Lovely bathroom, very comfortable bed. The staff are all very friendly & helpful. John directed us to a restaurant 1 block away. Delicious pizza & pasta. Easy walking distance to the free shuttle to the cruise port. Excellent experience. I would definitely stay here again when cruising out of Civitavecchia

10

Mark

Nov 9, 2024

·

Stayed 1 night

Met at the door and carried our luggage. Walked us to restaurant for dinner. Very clean comfortable and quiet!

10

Michael

May 31, 2024

·

Stayed 1 night

Excellent location for one night stay before cruise. 5 minute walk to port. Luca greeted us and made us feel welcome. Hotel room was small but clean and comfortable. Shower was great. Awesome pizzeria 2 minute walk

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $291	12	13 $192	14 $209	15 $210	16	17
18	19 $227	20 $204	21 $182	22 $191	23 $212	24
25 $212	26 $188	27 $212	28 $212	29 $207	30 $207	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $152	2 $152	3 $149	4 $150	5 $152	6 $152	7 $149
8 $152	9	10 $152	11 $152	12 $149	13 $149	14 $152
15 $152	16	17 $152	18 $153	19 $152	20 $152	21 $152
22 $152	23 $152	24 $152	25 $149	26 $152	27 $152	28 $152
29 $152	30 $152

Hotel Smart Cruise

About this property

Location

Room options

Deluxe Double Or Twin Room

Deluxe Triple Room

Deluxe Quadruple Room

Superior Suite

Guest reviews of Hotel Smart Cruise

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Smart Cruise

Prices for upcoming dates