Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 14:00 until 23:30, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and any associated costs should be confirmed with the hotel.

Where is the property located in relation to key landmarks?

The property is located in Greenacre, a neighborhood in Sydney, close to notable landmarks such as the Sydney Opera House, Auburn Botanic Gardens, and SEA LIFE Sydney Aquarium. It is also near Qudos Bank Arena and Bankstown Sports Club.

Palms Hotel Sydney - Welcoming Motel Accommodation

Average nightly price at Palms Hotel by month, last 12 months (USD)
Month	Average price
January	$67
February	$88
March	$76
April	$73
May	$72
June	$69
July	$66
August	$68
September	$75
October	$72
November	$91
December	$78

What guests think

At Palms Hotel, travellers report budget-friendly stays with convenient on-site dining, but many describe dated rooms, frequent noise from the adjacent venue, inconsistent cleanliness, and recurring maintenance issues such as faulty air-conditioning and broken fittings.

Guests frequently praise value for money, ample parking, and the pub/bistro's affordable, tasty meals. Common drawbacks include unpleasant odours, patchy or timed Wi-Fi, and intermittent hot water. Service is often warm, though several reviews cite check-in confusion, lost bookings, or unhelpful responses to disturbances. Expect a basic, no-frills stay best suited to budget travellers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site pub, bistro and gaming venue add convenience, and several reviews note plenty of parking. In-room amenities are basic (often no microwave or toaster) and access involves stairs with no lift; noise can carry from the venue.

Related guest reviews

6

scott

Aug 12, 2023

·

Stayed 3 nights

This place is good for a quick night or two. The check-in process is almost non-existent and you will need to wait if you come in early. The rooms are not all that great but it is a motel not a fancy hotel. The beds and pillows on the other hand were quite comfortable. The positives here is this place is in the suburbs so it's quiet it has a restaurant it has a casino and it has a bar. So what else could you want.

2

john

Jul 8, 2023

·

Stayed 5 nights

The facilities were well below standard, basic at best. No microwave or toaster provided. No door in shower everything got wet. The heater in the room did not work. The bed was uncomfortable and spent every night trying to not roll into my partner. Very noisy during the night with doors slamming at all hours. No chairs or table provided, Stairs the only way to the rooms, steps seemed unsafe as very narrow and no rail on top landing to grab hold of. All in all the worst motel rooms that I have stayed at in over 50 years of travelling would not recommend to anyone.

8

Virginia

Mar 2, 2024

·

Stayed 1 night

Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.

10

Keerthika

Jul 27, 2023

·

Stayed 3 nights

For the price you pay it's great. It's obviously a bit old and the road to the hotel is busy but for under $100 in Sydney that's all fine. Nice rsl attached as well if you're into that

8

Paul

Apr 7, 2025

·

Stayed 1 night

The palms is close to work and easy to walk to the staff and service was great also with good pub food

6

Stephen

Feb 24, 2025

·

Stayed 2 nights

You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.

6

Michael

May 15, 2023

·

Stayed 1 night

The staff tried hard to attend to our requests and needs. Sadly the property is looking tired. The room we were given had some negative aspects. The curtains were coming off the rails and exposed large gaps - gaps we had to close up with a number of improvised fixes. The room was very dark with only two of the three spot lamps operating. Some of the furniture was in appalling condition, notably the side-board, so attention to this is required The double bed was very comfortable appearing to be new. The air-conditioning worked well and was very quiet.. Downstairs the dinner menu was very good and reasonably priced. Food was well cooked and presented. We could park close to the hotel room, although there was no lift we could use

6

Mehulkumar

May 18, 2024

·

Stayed 14 nights

Budget motel so cant expect high. Average accommodation. Requested toaster for kids but failed to provide. No microwave or any common kitchen available.

10

Michael

Dec 26, 2024

·

Stayed 1 night

It’s close to work bistro is good

8

Scott

Jun 17, 2023

·

Stayed 2 nights

restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with many reports of dirty rooms or bathrooms, unpleasant smells, mould, and stained or unwashed linens; a minority mention clean rooms. Housekeeping lapses and lingering odours are recurring concerns.

Related guest reviews

8

Virginia

Mar 2, 2024

·

Stayed 1 night

Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.

4

Yamina

Jan 23, 2026

·

Stayed 1 night

The smell of the room was so bad and the floor was not clean and the beds not comfortable enough..

4

Brenda

Sep 2, 2025

·

Stayed 1 night

The room was so noisy, next to the timber stairs and all night people were plodding up and down. Cleaners at 6am and carpark directly under so cars were partied and chatting until early hours. Room was dirty and the bed very uncomfortable. Only good thing were the staff, very friendly and efficient.

2

Charlotte

Feb 26, 2025

·

Stayed 1 night

the room was disgusting, floor was sticky didn’t look like it was cleaned at all!!!’ no shower door so the floor was soaked with water, tv remote doesn’t work the beds were absolutely disgusting stained and didn’t look like they had been cleaned.

4

Roman

Jun 17, 2023

·

Stayed 3 nights

Das Zimmer war schmutzig und die Klimaanlage funktionierte nicht. Die Fenster halten kein Lärm zurück. Schlafen nur mit Ohrstöpseln möglich.

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6

Madison

Nov 4, 2025

·

Stayed 7 nights

Staff were very friendly and accommodating The room was a bit dirty and had some brown stains on the head board

4

Angela

Jun 1, 2023

·

Stayed 1 night

Being a hotel is obviously not on the forefront of this business' mind. There isn't even a clear reception area; it's part of the bar/lounge. And you WILL be judged when you walk in. The hotel room itself was dated and disgustingly dirty. The beds were clean and made, but that was it. There were greasy kid fingerprints on the mirror. God knows what spilled on the curtains. Something brown spilled on the bedside table. Dust and dirt and GRIME covered EVERYTHING. The fridge had someone else's food in it from who knows when. A drawer in each the bedside table and the dresser were completely gone. The bed might as well have been a box spring as comfortable as it was, not that we slept much with all the yelling and screaming coming from the VIP lounge. The water pressure in the bathroom was no more than a trickle, and there was black mould all over the walls and floor. It would be an alright place if they'd clean up the trash from the VIP Lounge and clean up their rooms.

4

Susan

Aug 18, 2023

·

Stayed 1 night

Check in was ok. Room was very out-dated and run down. Mattresses were lumpy and saggy. Brick walls and floor appeared dirty. Credenza and night stand matched, but were very worn. Sink in bathroom was cracked. Weird flimsy hanging rack was an eyesore. The whole place smelled kind of weird. Chain lock on door was broken. With the loud fighting noise at night, didn't feel safe. Won't stay there again.

4

Samantha

Feb 25, 2024

·

Stayed 1 night

If you are heading to a concert and require a mirror to get ready this is not the accommodation for you. The rooms were dirty. The only saving grace was the extremely nice staff who moved us rooms, however the second room wasn't much better. But at least the light in the bathroom worked. Our first room had crap all over the floor and hair and crap all over the counter. The door didn't lock and the light didn't work. The second room was pretty much the same filth with hair elastics on the floor but the light in the bathroom worked. The screens were ripped open as well and no way to cover it.

2

Thoraedahl

Apr 20, 2024

·

Stayed 1 night

Sadly I couldnt even stay in that room. Vomit on floor, uncleaned, dust in every corner, room 34 was located next to the womens toilets, under the main stairs, and next to the gambling room. Noisey and open till 6am apparently. The night management offered me a full refund due to these concerns.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and sparsely furnished, with worn fixtures, poor lighting, small showers, and thin walls that allow noise from the pub or corridors. Wi-Fi is limited or patchy, and some guests report A/C or hot-water problems; a few found beds comfortable.

Related guest reviews

4

Laura May

Nov 11, 2024

·

Stayed 2 nights

The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.

6

Paul

Sep 21, 2023

·

Stayed 3 nights

Shower needed a good clean Aircon probably needs a Service No wifi

6

Michelle

Apr 14, 2024

·

Stayed 1 night

The motel is above a gaming venue, with an addition of the motel. People were smoking on the steps to the motel, and the smoke travelled inside giving a very musty smell. The property was very clean however the building itself is old and there was a hole in the roof. There is timed internet, with the tv only has free to air Chanel. We booked in around 3 and at 10:00pm, I received a call from the motel staff asking if we were still wanting our booking. She very quickly apologized for the confusion, after blaming other staff for not complete if to booking properly.

8

Scott

Nov 16, 2025

·

Stayed 1 night

Room was ok. TV remote needs new batteries. Staff were good. Check in easy. Room could use new furniture as it looked as though someone had put 10 ton on top of the entertainment unit and couldn’t close the doors because everything was so bowed. Room was clean. Can be a bit noisy.

6

Matthew

Feb 11, 2025

·

Stayed 1 night

Interior furniture and curtains was somewhat run down. Room, bedding and bathroom was clean and comfortable for sleeping overnight. Associated bistro serves some affordable, delicious meals. Recommending it for an overnight stay, its value for money.

2

Sheila

Jul 19, 2023

·

Stayed 1 night

Small room, not disability friendly, given room with lots of stairs to get to it. Fine for sleep only, bathroom set up ridiculous.furniture was old and falling apart.

8

Karen

May 10, 2025

·

Stayed 1 night

The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.

6

Ray

May 25, 2025

·

Stayed 1 night

bed was terrible, shower very small could hardly move

2

Allison

Aug 3, 2025

·

Stayed 2 nights

Cold showers, patchy internet, no deadlock on the door, furnisher falling apart and mouldy bathroom. Terrible hotel!

6

Sharon

Apr 11, 2025

·

Stayed 2 nights

Next to pub very noisy

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AI-generated summary based on recent guest reviews

Service

Many guests found staff friendly, helpful and check-in straightforward. Others reported issues such as lost bookings, difficult check-ins, belongings moved between rooms, or poor responses to late-night disturbances.

Related guest reviews

4

Laura May

Nov 11, 2024

·

Stayed 2 nights

The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.

4

Thanh

Sep 29, 2025

·

Stayed 3 nights

Not easy to check in ,

2

Hoichaan

May 13, 2023

·

Stayed 1 night

Room #7 light is not working and male young staff change a better clean, fresh room at other building room #29. Bed is firm, room is clean without odor. We booked two night in this hotel. Next day after come back the room #29 we found all our stuff missing. Check with the staff, he said they move all our stuff back to room #7 because room #29 is reserved for other customers. Ridiculous,! They put all my clothes and belongings into the bag and put it on store room floor. I feel bad to all my stuff. The next thing is more ridiculous, the room light is still not working and they only fix the lamp light on counter. My god, we feel treat by the hotel with no respectful. How could they treat customer like that. We are not begging, we paid full amount of room fee. It really unbelievable. That is our first worst in our world wide travel experience.

10

mohamad

Jan 19, 2026

·

Stayed 3 nights

Great staff,gave us 2 rooms instead of 1,as upgrade Very helpful And very nice

2

Hoichaan

May 13, 2023

·

Stayed 1 night

Room without light and odor smell. A young male staff is nice and change a room at other building. That room is much better , Clean and new. But the next day when we come back at night, we found the move away all our belongings to their store room floor. Said that new room is reserved. Ask us move back to old room #7. The room light still no working and only have a table lamp for the room. We feel unrespectful treat by the hotel and it is unbelievable, unreasonable treat customer like that. Bad bad customer service.

8

Sixto

May 5, 2025

·

Stayed 6 nights

Nice place to stay, friendly staff and good service, I'll go back if i go to Sydney again.

8

Karen

May 10, 2025

·

Stayed 1 night

The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.

8

Alaa

Jul 14, 2024

·

Stayed 2 nights

Very friendly staff and services.

8

Igee

Oct 3, 2023

·

Stayed 2 nights

We arrived earlier than the check in time, but the staff were still able to get us to our room. Was incredibly helpful and very polite! Thank you :)

2

Ebony

Nov 19, 2023

·

Stayed 1 night

We booked this accomodation 4 months in advance. After 11 hours in the car with our 4yo reception told us that our booking was not in their system. They did try to find us somewhere else to stay at their other locations but they were all full. We were sent on our way with the promise of a refund, free bottled water as compensation and nowhere to stay at 6pm

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AI-generated summary based on recent guest reviews

Location

Convenient for local work and Bankstown visits, with food options nearby and ample parking; several describe it as central. A few mention inconvenient public transport.

Related guest reviews

4

Laura May

Nov 11, 2024

·

Stayed 2 nights

The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.

8

Lynette

Feb 20, 2025

·

Stayed 1 night

the location was good for us. We had family in Bankstown as well,

6

Milton

Jan 24, 2024

·

Stayed 6 nights

The aircon was not working properly. Cutlery was insufficient. Walls moist with water seeping from next room shower. Paint peeling off. 1 dim light was insufficient for the room. On a positive note, the location is very good. Quite central. Shops nearby. Lot of free parking. Quiet as there is a lot of free space and far from main road.

8

Paul

Apr 7, 2025

·

Stayed 1 night

The palms is close to work and easy to walk to the staff and service was great also with good pub food

8

Lisa

Jun 25, 2024

·

Stayed 1 night

It was nice to be so close to very good food!

6

robert

Dec 9, 2023

·

Stayed 1 night

Cheap and on a main road corridor..

6

Stephen

Feb 24, 2025

·

Stayed 2 nights

You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.

10

Juliana

Mar 14, 2025

·

Stayed 3 nights

Fantastic value for the price and location to everything we needed

8

Samantha

Aug 11, 2025

·

Stayed 3 nights

Central location

10

Michael

Dec 26, 2024

·

Stayed 1 night

It’s close to work bistro is good

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant/bistro is widely praised for tasty, affordable meals, and several guests liked the bar. Late-night nearby takeaway adds convenience.

Related guest reviews

8

Virginia

Mar 2, 2024

·

Stayed 1 night

Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.

8

Lisa

Jun 23, 2025

·

Stayed 5 nights

The restaurant and food was incredible

10

Kristy

Mar 2, 2024

·

Stayed 1 night

Comfortable clean room. The food in the hotel was delicious & really reasonably priced. Would stay here again if we are in the area just to have dinner

8

Paul

Apr 7, 2025

·

Stayed 1 night

The palms is close to work and easy to walk to the staff and service was great also with good pub food

6

Stephen

Feb 24, 2025

·

Stayed 2 nights

You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.

6

Melissa

Dec 10, 2023

·

Stayed 1 night

Other guests on the night we stayed were terribly noisy, otherwise it’s not to bad was a good place to stay. There’s a good restaurant there if you want to dine there, a bar as well and it’s quite nice inside

8

Anthony

May 19, 2024

·

Stayed 2 nights

Liked dinner menu. Property needs painting.

8

Shannon

Nov 7, 2023

·

Stayed 1 night

Tidy and clean. Comfy beds. Food was reasonably priced and delicious

10

Michael

Dec 26, 2024

·

Stayed 1 night

It’s close to work bistro is good

8

Scott

Jun 17, 2023

·

Stayed 2 nights

restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $84	10 $73	11 $71	12 $80	13 $75	14 $80
15 $71	16 $58	17 $58	18 $71	19 $71	20 $81	21 $85
22 $75	23 $78	24 $75	25 $75	26 $75	27 $85	28 $96
29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1 $75	2 $82	3 $65	4 $81	5
6 $72	7 $65	8 $75	9 $78	10 $82	11 $89	12 $111
13 $82	14 $78	15 $68	16 $72	17 $65	18 $78	19 $75
20 $65	21 $75	22 $75	23 $89	24 $65	25	26 $107
27 $107	28 $111	29 $117	30 $118	31

Palms Hotel

Prices for Palms Hotel

Monthly average prices

About this property

Location

Room options

Double Or Twin Room Disability Access

Budget Double Room

Family Room

Double Or Twin Room

Guest reviews of Palms Hotel

Who stays here?

What guests think

Property Policies

Good to know

FAQs about Palms Hotel

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