Is parking available at the property?

Free self-parking is available on-site, with parking height restrictions applying.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. The cost is approximately IDR 217800 for adults and IDR 108900 for children. Children aged 5 and younger eat free breakfast.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of IDR 399600 per vehicle (one-way, maximum occupancy 2). This service is available 24 hours, and guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Jakarta, steps from Ciputra Artpreneur and a 5-minute drive from Bundaran HI. It is 2.8 mi (4.5 km) from Grand Indonesia and 2.9 mi (4.7 km) from Plaza Indonesia. Nearby attractions include Golden Triangle (0.1 km), Lotte Shopping Avenue (0.1 km), and Kuningan City Mall (0.6 km).

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children aged 5 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.

Ascott Kuningan Jakarta - Luxury Apartments in Jakarta

Average nightly price at Ascott Kuningan Jakarta by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$110
March	US$112
April	US$109
May	US$106
June	US$117
July	US$139
August	US$117
September	US$120
October	US$114
November	US$123
December	US$115

What guests think

Reviews of Ascott Kuningan Jakarta highlight very friendly, helpful service and spacious apartment-style rooms with kitchens, alongside convenient direct access to Lotte Mall and well-liked facilities such as the pool, gym and family play areas, with generally good cleanliness.

Breakfast is frequently described as limited in variety or below expectations, though some note the food quality is acceptable. A few guests mention dated interiors, maintenance problems in rooms, or inconsistent handling of special requests. Good fit for families and longer stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym are appreciated, and families note playrooms and a playground; some mention nice rooftop views. A few guests report aging or maintenance issues and inconsistent rules.

Related guest reviews

10

Kian Kwok

15 Dec 2024

·

Stayed 6 nights

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

6

Lianny

10 Nov 2024

·

Stayed 2 nights

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Jessica

27 Apr 2024

·

Stayed 6 nights

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

Johan

12 Feb 2024

·

Stayed 2 nights

Great rooftop view, gym and near lots of food options!

10

benoit

22 Nov 2025

·

Stayed 2 nights

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

10

SEOHYUN

7 Feb 2026

·

Stayed 2 nights

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

6

Matthew

20 Apr 2024

·

Stayed 1 night

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally described as clean. There are isolated complaints about pests.

Related guest reviews

10

Kian Kwok

15 Dec 2024

·

Stayed 6 nights

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

10

Jessica

27 Apr 2024

·

Stayed 6 nights

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

6

Jeongmin

31 Jan 2026

·

Stayed 2 nights

There was cockloa

6

JEYEON

25 Mar 2024

·

Stayed 2 nights

Clean and good service. But breakfast is so bad

10

LEE

16 Mar 2024

·

Stayed 3 nights

이전 후기에 "작은 개미가 출현" 운운 하였으나, 자카르타의 거의 모든 호텔에서 작은 개미는 필수이며, 오히려 개미가 있는 곳에 바퀴벌레가 없다는 진실을 모르는 사람의 후기였거니~ 생각하고 예약을 하였는데... 참으로 청결하고 좋았습니다. 특히 [롯데몰]과 직접 연결통로가 있어서 우산없이 왕래할 수 있는 점이 최고였습니다. 쇼핑은 물론, 편하게 식당을 골라서 갈 수 있는 점이 최고로 편리했습니다. 강추합니다.

10

Victoria

16 Dec 2022

·

Stayed 19,341 nights

Hotel is clean and quiet.

10

Seung Goo

25 Jan 2026

·

Stayed 4 nights

깨끗한 객실, 친절한 직원, 넓은 주방

10

SEOHYUN

7 Feb 2026

·

Stayed 2 nights

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

6

Matthew

20 Apr 2024

·

Stayed 1 night

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and well equipped with kitchens and washer dryers, suiting families and longer stays. Some report dated furnishings, maintenance faults, or noise from AC or appliances, while others found the rooms quiet.

Related guest reviews

10

Sze Ring

22 Feb 2025

·

Stayed 3 nights

I stayed in the one bedroom suite for 3 nights, it was amazingly huge. The staff was really helpful as I had a medical situation. They helped me to find the right clinic and booked and appointment. They really care for their guest!

6

Yiwen

29 Jul 2023

·

Stayed 7 nights

Not sure where to start? First, the AC unit is right on the balcony, it makes super loud noise when you turn on the AC, impossible to sleep. We changed yo different room, but it’s the same. Second, the refrigerator kept beeping every morning at 3am, they sent maintenance team to check, they did nothing. Still beeps. Third, there is religious singing 6 times a day right next to the building every morning around 3-4am. Overall, the building is good location, the mall and good amenities, but too many downsides to have a nice experience.

6

Lianny

10 Nov 2024

·

Stayed 2 nights

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Yusuke

12 Mar 2025

·

Stayed 4 nights

ロッテモールの中にあり、地下にはスーパーや飲食店が多数ある為、飲食には困らなかった。また、部屋には乾燥機能付き洗濯機やキッチンもある為、長期滞在には最適な環境でした。

10

Jessica

27 Apr 2024

·

Stayed 6 nights

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

benoit

22 Nov 2025

·

Stayed 2 nights

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

8

Thomas

2 Feb 2025

·

Stayed 3 nights

Spacious rooms and very nice and quiet. Room feels a bit dated , but might be just me feeling local style is dated…

10

oved

26 Feb 2026

·

Stayed 2 nights

i enjoyed my stay the room was great and the stuff was efficient and polite.

8

Jonathan

18 Feb 2025

·

Stayed 5 nights

I have made request for balcony room when i received email form Hotel. However, when i check in, no balcony room is available for me. I would appreciate if hotel can send me reply if they couldn't made the reservation for me, otherwise , what is the purpose of sending email and asking guest for special arrangement

6

Matthew

20 Apr 2024

·

Stayed 1 night

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive and helpful, with standout assistance for celebrations and personal needs. Some guests note communication or training gaps.

Related guest reviews

10

Mrs Ria

20 Apr 2025

·

Stayed 5 nights

We came to celebrate my mother’s birthday and had a lovely time during our stay at Ascott Kuningan. We received a warmest welcome and birthday wishes from Dea & Ara. Overall all staff were friendly, helpful and professional. We will definitely come back!. Thank you.

10

Sze Ring

22 Feb 2025

·

Stayed 3 nights

I stayed in the one bedroom suite for 3 nights, it was amazingly huge. The staff was really helpful as I had a medical situation. They helped me to find the right clinic and booked and appointment. They really care for their guest!

10

Kian Kwok

15 Dec 2024

·

Stayed 6 nights

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

10

Wesley

9 Dec 2025

·

Stayed 4 nights

Behulpzaam personeel, ze brachten zelfs jouw bestellingen naar de kamer. Daarnaast was de directe toegang tot het winkelcentrum ideaal.

6

Lianny

10 Nov 2024

·

Stayed 2 nights

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Sean

12 Jan 2025

·

Stayed 4 nights

Excellent hotel and amazing staff!!

10

Hak-Chun

22 Mar 2025

·

Stayed 5 nights

Very friendly and helpful front desk managers.

10

Joseph

12 Feb 2025

·

Stayed 1 night

Staff is excellent courteous friendly and professional I couldn’t ask for better

10

Allan

14 Apr 2024

·

Stayed 4 nights

The management and staff were very friendly and helpful. Will definitely stay at this hotel again. Special thank to Adri in the restaurant who took time to welcome me and have a chat. Thank you once again.

8

Jonathan

18 Feb 2025

·

Stayed 5 nights

I have made request for balcony room when i received email form Hotel. However, when i check in, no balcony room is available for me. I would appreciate if hotel can send me reply if they couldn't made the reservation for me, otherwise , what is the purpose of sending email and asking guest for special arrangement

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Direct connection to Lotte Mall makes shopping and dining easy, and many find the area convenient and safe for work and leisure. Plenty of food options nearby.

Related guest reviews

6

Yiwen

29 Jul 2023

·

Stayed 7 nights

Not sure where to start? First, the AC unit is right on the balcony, it makes super loud noise when you turn on the AC, impossible to sleep. We changed yo different room, but it’s the same. Second, the refrigerator kept beeping every morning at 3am, they sent maintenance team to check, they did nothing. Still beeps. Third, there is religious singing 6 times a day right next to the building every morning around 3-4am. Overall, the building is good location, the mall and good amenities, but too many downsides to have a nice experience.

10

Wesley

9 Dec 2025

·

Stayed 4 nights

Behulpzaam personeel, ze brachten zelfs jouw bestellingen naar de kamer. Daarnaast was de directe toegang tot het winkelcentrum ideaal.

10

Yusuke

12 Mar 2025

·

Stayed 4 nights

ロッテモールの中にあり、地下にはスーパーや飲食店が多数ある為、飲食には困らなかった。また、部屋には乾燥機能付き洗濯機やキッチンもある為、長期滞在には最適な環境でした。

10

Jessica

27 Apr 2024

·

Stayed 6 nights

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

Johan

12 Feb 2024

·

Stayed 2 nights

Great rooftop view, gym and near lots of food options!

10

LEE

16 Mar 2024

·

Stayed 3 nights

이전 후기에 "작은 개미가 출현" 운운 하였으나, 자카르타의 거의 모든 호텔에서 작은 개미는 필수이며, 오히려 개미가 있는 곳에 바퀴벌레가 없다는 진실을 모르는 사람의 후기였거니~ 생각하고 예약을 하였는데... 참으로 청결하고 좋았습니다. 특히 [롯데몰]과 직접 연결통로가 있어서 우산없이 왕래할 수 있는 점이 최고였습니다. 쇼핑은 물론, 편하게 식당을 골라서 갈 수 있는 점이 최고로 편리했습니다. 강추합니다.

10

Chris

3 May 2024

·

Stayed 1 night

Location is ideal if you work around the area

8

Seiichi

9 Feb 2025

·

Stayed 5 nights

ショッピングモールが直接つながっているので、便利で毎回重宝しています。

10

dino

6 Aug 2025

·

Stayed 4 nights

Excellent service, nice location. Food is good but a bit expensive

10

Chuanyu

9 Oct 2023

·

Stayed 4 nights

Good location, easy shopping and dinning, safe and quiet.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on site dining receive mixed feedback, with several citing limited variety or lower quality, though a few found the taste good. Some guests mention high prices.

Related guest reviews

10

Kian Kwok

15 Dec 2024

·

Stayed 6 nights

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

6

Lianny

10 Nov 2024

·

Stayed 2 nights

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Bennardo

24 Oct 2023

·

Stayed 3 nights

The hotel accommodation is excellent and staff very friendly and helpful. However, the food overall was not good quality. I ordered a steak sandwich without egg but they included the egg and it was very messy to eat and the meat was tough. Also, the breakfast was not of high standard.

10

benoit

22 Nov 2025

·

Stayed 2 nights

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

6

JEYEON

25 Mar 2024

·

Stayed 2 nights

Clean and good service. But breakfast is so bad

10

Allan

14 Apr 2024

·

Stayed 4 nights

The management and staff were very friendly and helpful. Will definitely stay at this hotel again. Special thank to Adri in the restaurant who took time to welcome me and have a chat. Thank you once again.

10

dino

6 Aug 2025

·

Stayed 4 nights

Excellent service, nice location. Food is good but a bit expensive

10

SEOHYUN

7 Feb 2026

·

Stayed 2 nights

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $136
18 $130	19 $133	20 $176	21 $176	22 $164	23 $176	24 $211
25 $300	26 $164	27 $132	28 $126	29 $115	30 $110	31 $110

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $115	3 $126	4 $115	5 $126	6 $125	7 $122
8 $111	9 $115	10 $115	11 $115	12 $124	13 $116	14 $116
15 $122	16 $120	17 $116	18 $114	19 $115	20 $114	21 $114
22 $114	23 $122	24 $126	25 $115	26 $137	27 $174	28 $212
29 $176	30 $113

Ascott Kuningan Jakarta

Prices for Ascott Kuningan Jakarta

Monthly average prices

About this property

Location

Room options

Executive Room, 2 Bedrooms

Premier Room, 3 Bedrooms

Premier Room, 2 Bedrooms

Deluxe Room, 1 Bedroom

Executive Room, 1 Bedroom

Premier Room, 1 Bedroom

Guest reviews of Ascott Kuningan Jakarta

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ascott Kuningan Jakarta

Prices for upcoming dates

Business details