Name: SpringHill Suites by Marriott Sumter
Address: 2645 Broad Street, Sumter, South Carolina, United States of America, Sumter, South Carolina, US
Price range: $180–$516 per night
Rating: 9.03

What guests think

At SpringHill Suites by Marriott Sumter, guests often praise friendly staff, clean and spacious rooms, and a convenient location near shopping and dining, while opinions vary on breakfast quality and occasional maintenance issues across rooms and facilities.

Amenities include an indoor pool with hot tub, a bar, a gym, and ample parking, though some areas feel dated and there was an isolated late-night fire alarm tied to maintenance. Cleanliness earns many compliments, but several reviews note missed housekeeping or dusty and dirty sofa beds, with rare severe problems. Rooms are quiet and comfortable with generous space, yet some guests mention aging furniture, awkward bathroom doors or layouts, weak or messy showers, and occasional A/C troubles. Good for travelers seeking easy access and space, with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool with hot tub, the on-site bar, the gym, and ample parking. Some facilities feel dated or need maintenance (e.g., broken ice maker, one fire-alarm incident).

Related guest reviews

6

Fred

Oct 21, 2024

·

Stayed 1 night

The room needs a total redo. The carpet needs replacing, sofa and mattress needs replacing. I was surprised at the cost of the room that those many items needed to be addressed and replaced. The lobby and breakfast bar was wonderful and staff was very helpful.

8

Kimberly

Mar 25, 2024

·

Stayed 1 night

Easy to find plenty of parking Check-in staff friendly and welcoming

4

KC

May 26, 2025

·

Stayed 1 night

The fire alarm went off four times between 3-5 in the morning. I heard it was due to a smoke detector in the enclosed pool area was corroded. Sounds like a maintenance issue.

10

Caroyln

Apr 29, 2024

·

Stayed 2 nights

I loved the convenience, everything walkable, the pool was great. I loved it all to include breakfast.

10

Jacqueline

Jan 14, 2025

·

Stayed 5 nights

Stayed an entire week. The front desk & housekeeping staff are super friendly & helpful! The only hotel in that area that doesn't allow pets (I love our little furballs but suffer from terrible allergies) so I always choose to stay at S.S. when I come to town for this reason.

4

Lena

May 5, 2025

·

Stayed 1 night

Place is a mess. Peeling wallpaper, broken ice maker with pain cans beside it. Hall ways full of debris and horrible stench. There aren’t many places to stay in the town of Sumter but I would stay here again

10

Angler

Apr 7, 2024

·

Stayed 1 night

Workout equipment

8

Wilton

Feb 15, 2025

·

Stayed 1 night

It was a good trip, cleanliness was a little ruff, above our microwave the glass was dusty. Like it hadn’t been dusted in a couple weeks. Other than that the breakfast was good and the bartender was really nice.

10

Jaime M. Guidry

Dec 28, 2024

·

Stayed 1 night

Booked last minute traveling for Christmas with a family of 5. We all fit comfortably in the suite, slept well in cozy beds, enjoyed a lovely breakfast and swim before moving on. Having the kitchenette with microwave and two bathrooms made all the extra difference, especially traveling with some under the weather who needed meds. The staff was very friendly and welcoming. We will stay here again for sure!

10

Tiffany

Sep 22, 2025

·

Stayed 1 night

Clean and comfortable with a friendly staff. Breakfast was not bad. This is a beautiful property with a full bar. The room was spacious and gorgeous. The pool is indoor and features a hot tub but it feels a little dated.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas. However, several guests reported lapses such as missed housekeeping, dusty areas or unclean pull-out sofas, and, in rare cases, severe issues.

Related guest reviews

10

LaNeida

Jan 16, 2025

·

Stayed 1 night

The rooms were super nice and clean !!!! Hotel itself was amazingly clean and updated.

8

Micheline

Aug 4, 2025

·

Stayed 6 nights

Overall hotel was lovely, cleaning staff didn’t clean our room after the 2nd day

10

SHANDARAH

Jan 30, 2025

·

Stayed 1 night

Nice and clean property even got early check in

4

Theresa

Feb 22, 2025

·

Stayed 1 night

General room had a lot of wear and tear… paint stain peeling etc. The ceanliness of the room had a lot to be desired of. On the extreme of it for instance…when we pulled out the sofa bed we discovered about a two foot diameter blood stain ring about 4-6” wide! Blech!!! Thankfully there was a bed clean pad and we were too exhausted to think straight…but still!!! Eeew!

10

Rose

Jun 2, 2024

·

Stayed 1 night

Breakfast was amazing. The cooks are awesome! Room was impeccably clean. Housekeeping awesome as well! Receptionists were very kind and pleasant.

10

Dionne

Nov 7, 2023

·

Stayed 2 nights

It was nice! Great rooms very clean 😍

2

Haley

Aug 24, 2024

·

Stayed 1 night

This place was crawling with bed bugs. We tried three different rooms and they were filled with them. Pull out couches were full of food and crumbs and the sheets hadn’t been changed on them.

8

Daniel

Aug 6, 2024

·

Stayed 1 night

Stayed here one night on road trip while passing through. Stayed because the room advertised availability of a crib and when I got there there were none available. My toddler did fine in the pull out couch. Room was relatively clean, but could have used a deep clean. Breakfast was good. Family and I were satisfied.

10

Laquetta

Mar 7, 2024

·

Stayed 1 night

My stay was very nice!!!! place is very very clean!!! Plus they breakfast bar was nice and food was fresh and good I’ll be back to stay again

10

michelle

May 24, 2024

·

Stayed 1 night

Nice staff and clean facility.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, quiet, and comfortable with cozy beds and practical layouts. Some guests note dated or worn furnishings, awkward bathroom doors/layouts, weak or messy showers, and occasional A/C problems.

Related guest reviews

6

Fred

Oct 21, 2024

·

Stayed 1 night

The room needs a total redo. The carpet needs replacing, sofa and mattress needs replacing. I was surprised at the cost of the room that those many items needed to be addressed and replaced. The lobby and breakfast bar was wonderful and staff was very helpful.

10

Stephanie

Jun 18, 2025

·

Stayed 1 night

Very quiet rooms. Comfy beds. Best hotel in Sumter

10

Clara

Aug 13, 2024

·

Stayed 2 nights

Nice property and the rooms are spacious. Not a fan of the doors to the bathroom and shower areas - hard to latch and frosted glass doors. Definitely some maintenance needed on crooked mirrors and face plates on outlets and switches, but overall nice place. Staff is very nice. Would stay there again.

10

ERIC

Jul 3, 2023

·

Stayed 1 night

Outstanding location for a comfortable stay. With the exception of a weak stream from the shower head, I have no complaints.

8

Michael

Sep 3, 2024

·

Stayed 4 nights

Room had ample space for living area and beds. The shower and toilet area were in two separate areas with a walk-in closet in between. This posed more negatives than pluses. Shower area would be better served with a couple of grab handles.

10

Ashuntae

Sep 24, 2023

·

Stayed 2 nights

This is my third stay, and the rooms have been consistently clean, quiet, and well equipped with anything you need for your stay.

10

Mertis

Aug 17, 2023

·

Stayed 1 night

Bathroom shower needs updating so floor won't get wet.

10

Linda

Nov 23, 2024

·

Stayed 1 night

Nice comfortable room. Comfortable bed

10

Jaime M. Guidry

Dec 28, 2024

·

Stayed 1 night

Booked last minute traveling for Christmas with a family of 5. We all fit comfortably in the suite, slept well in cozy beds, enjoyed a lovely breakfast and swim before moving on. Having the kitchenette with microwave and two bathrooms made all the extra difference, especially traveling with some under the weather who needed meds. The staff was very friendly and welcoming. We will stay here again for sure!

8

Cheryl

May 17, 2024

·

Stayed 2 nights

Didn’t like the sofa, need a new one

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Service

Service is consistently friendly, welcoming, and accommodating, with quick check-in and helpful staff. A few guests reported issues around reservations or specific requests.

Related guest reviews

10

Mark

Jul 10, 2024

·

Stayed 2 nights

Great hotel and staff!!!.😀😀😀

10

Quentin

Nov 11, 2024

·

Stayed 1 night

Front desk lady at checkin was wonderful

10

Pamela

Oct 2, 2023

·

Stayed 1 night

Great customer service.

10

SHANDARAH

Jan 30, 2025

·

Stayed 1 night

Nice and clean property even got early check in

10

Nicholas

Jun 2, 2024

·

Stayed 2 nights

Great staff. Very accommodating as we arrived late thanks to delays in our travel and it was no problem.

2

ANTUAN

Oct 4, 2024

·

Stayed 2 nights

They cancelled my appt at 8pm, as I was pulling into the hotel parking lot which left my family stranded because all the other hotels were booked. They said it was because my card wasn’t valid but it wasn’t valid because I lost it. And there’s nothing on the website when booking that stated they would cancel my reservation if the card was invalid

10

Heather

Jul 2, 2025

·

Stayed 1 night

Very helpful at providing what we needed during our stay.

8

Samantha

Jan 7, 2024

·

Stayed 3 nights

Overall the rooms were good. Some updating needed but nothing major. The staff were all very friendly including Dianne who worked setting up the daily breakfast. She was super helpful and very kind. Always went out of her way to make sure we had everything we needed. We checked in very late after traveling all night and the check in was super quick. Food options near by and was easy to find off the highway.

10

Jaime M. Guidry

Dec 28, 2024

·

Stayed 1 night

Booked last minute traveling for Christmas with a family of 5. We all fit comfortably in the suite, slept well in cozy beds, enjoyed a lovely breakfast and swim before moving on. Having the kitchenette with microwave and two bathrooms made all the extra difference, especially traveling with some under the weather who needed meds. The staff was very friendly and welcoming. We will stay here again for sure!

10

Melanie

Nov 12, 2023

·

Stayed 1 night

Great room quality, great breakfast every morning, and the staff hospitality was warm and welcoming!

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Location

Convenient location near shopping and dining, with many places walkable and easy highway access. Several guests found it straightforward to get in and out.

Related guest reviews

8

Kimberly

Mar 25, 2024

·

Stayed 1 night

Easy to find plenty of parking Check-in staff friendly and welcoming

8

Nydia

Feb 8, 2023

·

Stayed 2 nights

The lobby area was really nice, the room was set up in a way that was very convenient. I had pretty much everything I needed. I just wished they had more breakfast options available. Overall it was great.

10

Rick

Feb 18, 2023

·

Stayed 3 nights

Easy in and out

10

Amedo

Jan 12, 2025

·

Stayed 1 night

Was a great experience! Clean, quiet, a lot of space inside like an apartment. The food was delicious. Shopping area around and walkable.

10

ERIC

Jul 3, 2023

·

Stayed 1 night

Outstanding location for a comfortable stay. With the exception of a weak stream from the shower head, I have no complaints.

10

Caroyln

Apr 29, 2024

·

Stayed 2 nights

I loved the convenience, everything walkable, the pool was great. I loved it all to include breakfast.

10

James

Aug 29, 2024

·

Stayed 1 night

New hotel in the heart of the shopping and dining areas

8

Samantha

Jan 7, 2024

·

Stayed 3 nights

Overall the rooms were good. Some updating needed but nothing major. The staff were all very friendly including Dianne who worked setting up the daily breakfast. She was super helpful and very kind. Always went out of her way to make sure we had everything we needed. We checked in very late after traveling all night and the check in was super quick. Food options near by and was easy to find off the highway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed a hot, tasty spread and the bar service, while others found items salty, cold, or limited.

Related guest reviews

8

Nydia

Feb 8, 2023

·

Stayed 2 nights

The lobby area was really nice, the room was set up in a way that was very convenient. I had pretty much everything I needed. I just wished they had more breakfast options available. Overall it was great.

10

Kevin

Nov 24, 2024

·

Stayed 2 nights

I wish that the breakfast hot food was a little bit better. The French toast was a mess on Sunday. The eggs were cold. The sausage were OK.

6

Deborah

Jul 28, 2025

·

Stayed 2 nights

Customer Service was superb the breakfast was disgusting they can do better and the room was so hot like the air didn’t work.

10

Jacqueline

Oct 29, 2024

·

Stayed 4 nights

Clean hotel and friendly staff. Hot Breakfast somewhat salty but overall was not bad. Would definitely return & would recommend to friends & family.

10

Rose

Jun 2, 2024

·

Stayed 1 night

Breakfast was amazing. The cooks are awesome! Room was impeccably clean. Housekeeping awesome as well! Receptionists were very kind and pleasant.

8

Daniel

Aug 6, 2024

·

Stayed 1 night

Stayed here one night on road trip while passing through. Stayed because the room advertised availability of a crib and when I got there there were none available. My toddler did fine in the pull out couch. Room was relatively clean, but could have used a deep clean. Breakfast was good. Family and I were satisfied.

8

Wilton

Feb 15, 2025

·

Stayed 1 night

It was a good trip, cleanliness was a little ruff, above our microwave the glass was dusty. Like it hadn’t been dusted in a couple weeks. Other than that the breakfast was good and the bartender was really nice.

10

Jaime M. Guidry

Dec 28, 2024

·

Stayed 1 night

Booked last minute traveling for Christmas with a family of 5. We all fit comfortably in the suite, slept well in cozy beds, enjoyed a lovely breakfast and swim before moving on. Having the kitchenette with microwave and two bathrooms made all the extra difference, especially traveling with some under the weather who needed meds. The staff was very friendly and welcoming. We will stay here again for sure!

10

Melanie

Nov 12, 2023

·

Stayed 1 night

Great room quality, great breakfast every morning, and the staff hospitality was warm and welcoming!

10

Tiffany

Sep 22, 2025

·

Stayed 1 night

Clean and comfortable with a friendly staff. Breakfast was not bad. This is a beautiful property with a full bar. The room was spacious and gorgeous. The pool is indoor and features a hot tub but it feels a little dated.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$147
February	$202
March	$228
April	$327
May	$255
June	$274
July	$228
August	$186
September	$246
October	$253
November	$181
December	$152

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $205	17	18 $502	19 $516
20 $210	21 $280	22 $335	23 $346	24 $316	25 $377	26 $336
27 $261	28 $374	29 $341	30 $331

Su	Mo	Tu	We	Th	Fr	Sa
				1 $235	2 $205	3 $256
4 $180	5 $290	6 $290	7 $290	8 $291	9	10 $300
11	12 $336	13 $366	14 $376	15 $326	16 $442	17 $376
18 $286	19 $382	20 $422	21 $361	22 $492	23 $377	24 $446
25 $280	26 $396	27 $437	28 $427	29 $376	30 $341	31 $397

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Sumter

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