Name: Al Shahba Hotel
Address: Al Shahba Hotel., Umm Al Qura Rd, Al Hafair District, Makkah 24231, Saudi Arabia, Jarwal, Makkah, Saudi Arabia, Makkah, Makkah Province, SA
Price range: US$23–US$28 per night
Rating: 7.63

What guests think

At Al Shahba Hotel, travellers highlight budget-friendly value and a walkable location to Masjid al-Haram (about 10–20 minutes, partly uphill), with public buses nearby, while feedback on cleanliness, room condition, and service ranges from positive to concerning.

Rooms are basic and often small or dated, with recurring maintenance issues like weak air conditioning, broken TVs or fridges, limited hot water, and tight bathrooms. Cleanliness reports are mixed: many found rooms clean, but others mentioned dusty carpets, pests such as cockroaches, and infrequent or absent housekeeping during multi-day stays. Service is frequently described as friendly and helpful, yet several guests reported poor customer care, language barriers, no luggage assistance, and in one case a serious breach of privacy. Overall, expect a simple budget stay near the Haram with trade-offs in upkeep, cleanliness, and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Limited amenities mentioned; some guests reported no room service or luggage assistance, and in-room equipment like TVs or fridges felt old or malfunctioned.

Related guest reviews

6

BADER

8 Aug 2024

·

Stayed 4 nights

The check in process was very smooth, there’s no room service, the TV is outdated, I found three cockroaches in the room, overall, for solo traveller with low budget is a good option

8

MOHAMMAD

14 Feb 2023

·

Stayed 3 nights

Everything was perfect what I accepted.Wifi was slow because of range issue.Enternce sometimes block because bus stop people sitting there.

6

Muhammad

30 Nov 2024

·

Stayed 2 nights

Porter for transportation of luggage and room service during your stay is important

6

Mahmoud

8 Jan 2024

·

Stayed 10 nights

Vloer, gang en eigenlijk alles was vies, hotel heeft helemaal niks, alleen een bed om te slapen

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8

Soufiane

2 Dec 2024

·

Stayed 3 nights

Tout s'est bien passé. Y avait des travaux à Um Qurah Road du coup c'était un peu compliqué avec les valises. La télé pour voir Al Masjid live était verrouillée et le réceptionniste ne m'a envoyé personne pour la réparer comme promis.

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6

Sarosh

30 Aug 2025

·

Stayed 6 nights

Room was ok but there is no drinking water bottles no tea bags coffee and no sugar for well come We stayed for a week no house keeping at all We asked for clean towels and toilet roll during stay Nobody came to change bedsheets and emptying bins Flush water tank keep leaking and making too noise They gave only one card for room to enter as soon we left room all lights Ac everything turned off and when we returned back to room too hot and muggy Tv remote batteries need to change Fridge door need to be fixed Anyway close to haram but bit sloppy street to go haram Very busy road and loads of shops restaurants around

4

Seydou

23 Nov 2025

·

Stayed 13 nights

Rien que la proximité avec le Haram, un service client médiocre, il faut insister pour que ta chambre soit nettoyé. L'hôtel a besoin de rénovation. J'ai traîné mes valises à l'arrivée comme au départ aucune aide des agents de chambre. Je ne recommande pas L'hôtel.

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10

Mohammed

12 Feb 2023

·

Stayed 6 nights

Hotel was clean and location was great due to the bus stop outside the hotel. Staff was very helpful and provided extra towels when needed. Room come with fridge and comfortable bed and pillows. Working air con, Clean toilet with warm shower.Overall great experience.Thanks

6

Mohammed sayed Ahmed

3 Jan 2024

·

Stayed 4 nights

very small room for 3 beds , small beds (shorted than y height).FRIENDLY STAFF. POOR facility in the room(rusty fridge-no microwave. tiny window which you can not open. would suggest staying somewhere else

10

Joseph

1 Jan 2025

·

Stayed 2 nights

I am giving five star grade as the bathroom was good, beds are clean, its close to the holy masjid and its very cheap. The service was good. They didnt appear to have hoovered the room, the tv snd fridge dont work and in general it's in a poor state of repair. This is a value hotel for you and your boys. Most wives living in the West would complain about the standards and the immediate surroundings. But like i said for the location its great value for 5 stars as you get what you pay for

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Cleanliness

Cleanliness is inconsistent: several guests found rooms and bathrooms clean, while others reported dusty carpets, cockroaches, and little to no housekeeping during multi-day stays.

Related guest reviews

6

BADER

8 Aug 2024

·

Stayed 4 nights

The check in process was very smooth, there’s no room service, the TV is outdated, I found three cockroaches in the room, overall, for solo traveller with low budget is a good option

8

Tanvir Ahmed

9 Jan 2026

·

Stayed 4 nights

The rooms were mostly clean but this is the best you can get for budget friendly stay. Average 20 minutes Walk to Masjid al Haram The staff and reception was open 24/7, and behavior of the staff was excellent. But the carpets were a little bit dirty. Hot water was available always I was a little bit late to check out but they were lenient with me.

2

Ahmad

2 Sept 2024

·

Stayed 5 nights

This place should not be inhabited by humans. There is roaches all over the place. It’s not clean the air condition does not work properly. Just FYI I didn’t stay at this place because of it bad condition .

10

Abdelhamid

22 Dec 2025

·

Stayed 1 night

Chambre tres propre. Personnel très accueillant et souriant.

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2

Bouh

25 Sept 2024

·

Stayed 3 nights

Terrible I stayed 3 days in 2 different rooms no house keeping I will never recommend to anyone

2

M

20 Feb 2023

·

Stayed 3 nights

Worse place to stay as very old furnitures. Beds are very uncomfortable. Carpets are dirty and very very old fashioned. Rooms are dusty, and toilet is so tiny that you can’t even sit properly. Staff are not welcoming and not helpful. Will be wasted the money even though it is a budget hotel. There is not a single positive things that I can mention about this hotel apart from amenities around.

6

Yassine

24 Mar 2024

·

Stayed 7 nights

Bon hôtel, séjour de 1 semaine sans ménage malheureusement (pas de changement de serviette etc)

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10

Mohammed

14 Jan 2026

·

Stayed 8 nights

Room was clean. Towels and toiletries were available in room and whenever we needed more we asked reception who then got the workers to drop off to our room. Very nice staff on reception and the cleaners.

10

Mourad

18 Oct 2025

·

Stayed 2 nights

Rapport Qualité prix exceptionnel. Vous ne trouverez pas mieux ailleurs. 20 euros la nuit, a 15 minutes du Masjid, et avec des chambres propres, c'est le Top.

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10

Tajuddin

30 Nov 2025

·

Stayed 3 nights

Room was clean and ready, staff was courteous. Walkable distance from Haram for solo travellers or group of friends.

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Rooms

Rooms are basic and often small or dated, with recurring maintenance issues such as weak AC, broken or outdated TVs/fridges, intermittent hot water, and tight bathrooms. Some guests noted quiet rooms.

Related guest reviews

6

Mohamed

18 Feb 2023

·

Stayed 4 nights

Aside from the staff being friendly and welcoming, they were not much of help in many things..besides, the phone, lighting and elect sockets were not working..and they seemed OK with that. The room and bathroom were too tight. The water was not hot enough. Also, there was no bath tub or a closed cabinet...so whenever you take a shower it gets messy. Distance to Haram was not too far (15 min walk), yet the road was more like a ramp..exhausting to walk it and the public transportation to haram would not drop you close enough to the destination.

8

MOHAMMAD

14 Feb 2023

·

Stayed 3 nights

Everything was perfect what I accepted.Wifi was slow because of range issue.Enternce sometimes block because bus stop people sitting there.

8

Ata ullah

15 Jan 2025

·

Stayed 4 nights

Hotel Review: Al Sahaba Makkah I stayed at Al Sahaba Makkah with my family for four nights during our holy trip to Makkah. The hotel is conveniently located near Masjid Al-Haram, within walking distance, or a short taxi ride costing 5-10 SAR. The rooms were clean and spacious, with basic amenities like towels, soap, shampoo, and an electric kettle with tea sachets. The staff was polite and helpful, adding to the overall pleasant experience. However, the hot water supply stopped after the first night, and the carpets in the room could benefit from a deep cleaning. Additionally, the road in front of the hotel is under construction until Ramadan, making luggage transport slightly inconvenient. Despite minor issues, the stay was enjoyable, with plenty of nearby shops and restaurants for added convenience. I recommend this hotel for its location and affordability, with hopes that management addresses these small concerns.

8

Abdelkrim

7 Jan 2025

·

Stayed 2 nights

Bon rapport qualité-prix, chambre fonctionnelle et qui avec un peu de rénovation serait encore plus agréable

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4

Hamid

23 Nov 2024

·

Stayed 13 nights

Room was very small and it was not what we seen in the picture before came. So it’s not good

8

Tanzeel

11 Jan 2026

·

Stayed 3 nights

Best budget hotel for a solo traveler, about 10-15 mins walk to Haram. Toilet should have been a bit better, Experienced an electric spark in the water and tap whenever have to open it.

8

Asif

23 Apr 2024

·

Stayed 2 nights

Its 7 minutes walk for Haram. Very quiet and peaceful place to live.

6

Arshad

15 Dec 2025

·

Stayed 1 night

Staff was good however the room was not big enough for the three beds. Very tight space between the beds and beds and walls. Washroom was tight as well, toilet seat was getting wet whenever,any one get showered. Actually this was a double room in which three single beds were placed for three people. Location was good in the sense that it took only 10 minutes to get into the Haram/ Kaaba.

10

Joseph

1 Jan 2025

·

Stayed 2 nights

I am giving five star grade as the bathroom was good, beds are clean, its close to the holy masjid and its very cheap. The service was good. They didnt appear to have hoovered the room, the tv snd fridge dont work and in general it's in a poor state of repair. This is a value hotel for you and your boys. Most wives living in the West would complain about the standards and the immediate surroundings. But like i said for the location its great value for 5 stars as you get what you pay for

8

Mohammed

24 Mar 2024

·

Stayed 2 nights

Hotel is close to the haram. 15 mins walk up a hill. It is outdated and could do with renovation. Otherwise for a solo traveller it was comfortable. No problems with cleanliness. Bathroom outdated but it was clean.

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Service

Staff are often friendly and helpful (smooth check-in, extra towels, taxi help, returning lost items), but multiple reviews cite poor customer care, language barriers, and lack of assistance, plus one serious privacy incident.

Related guest reviews

2

Md Kamrul

26 Mar 2024

·

Stayed 3 nights

Hi, I never had this type bad experience ever in my life. I can not believe that Hotels.com promote this type hotel in online. It was absolute rubbish, from beginning to end. When I came to counter and asked for my key, the guy was so rude. I believe he was Pakistani. "I said can I have my key please ". He reply me I don't understand English, you need to speak Urdu. I am a British citizen, I need to learn Urdu to stay in a Hotel. Toilet was so dirty, I can not explain. Please kindly check the pictures. 3 days nobody came to change, or even asked about anything. No Toilet tissues in the toilet. I definitely need compensation for my booking.

10

Fahad Sher

31 Jan 2023

·

Stayed 2 nights

It was great stay for a quick 15 mins walk to the haram, day time duty staff (I forgot his name) was a local Saudi guy who was extremely helpful and even called taxi from his phone. He was really friendly!!

8

iman

30 Mar 2024

·

Stayed 2 nights

For the price I paid I got everything I could get. It was great for a short stay. The window was broken, the staff were very friendly and changed our room. And when we changed rooms I forgot my Apple Watch in the room, when we told the staff in short while they were able to find it and they brought it back to our room.

10

Toufique

30 Sept 2024

·

Stayed 7 nights

Very helpful staff.

2

M

20 Feb 2023

·

Stayed 3 nights

Worse place to stay as very old furnitures. Beds are very uncomfortable. Carpets are dirty and very very old fashioned. Rooms are dusty, and toilet is so tiny that you can’t even sit properly. Staff are not welcoming and not helpful. Will be wasted the money even though it is a budget hotel. There is not a single positive things that I can mention about this hotel apart from amenities around.

10

Muhammad

3 Mar 2023

·

Stayed 2 nights

Staying in Makkah is all about location: one straight line 900m from Haram, and free shuttle bus across the road from hotel to haram and from haram to the doorsteps of hotel with frequent service. Hotel was clean, check in was painless, and for the money you pay its the best choice.

4

Seydou

23 Nov 2025

·

Stayed 13 nights

Rien que la proximité avec le Haram, un service client médiocre, il faut insister pour que ta chambre soit nettoyé. L'hôtel a besoin de rénovation. J'ai traîné mes valises à l'arrivée comme au départ aucune aide des agents de chambre. Je ne recommande pas L'hôtel.

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2

Md Foiz

20 Nov 2025

·

Stayed 4 nights

Very stupid abusive manager and staff. Staffs secretly opened the door by using the spare key thinking that the guest was not inside but I was about to change my dress as soon as he had I contact he tried to run away and my husband caught him. Complained at the reception and the admin apologised and said by mistake he did it. By mistake using spare key how come someone opens the door as long as without asking to clean they don’t clean the room. It was on purpose. The admin even begged not to share this in my review. Ha ha ha

10

Mohammed

14 Jan 2026

·

Stayed 8 nights

Room was clean. Towels and toiletries were available in room and whenever we needed more we asked reception who then got the workers to drop off to our room. Very nice staff on reception and the cleaners.

10

Tajuddin

30 Nov 2025

·

Stayed 3 nights

Room was clean and ready, staff was courteous. Walkable distance from Haram for solo travellers or group of friends.

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Location

Around 10–20 minutes’ walk to the Haram on an uphill route; several mention free public buses stopping outside and cheap taxis as alternatives. Convenient for budget travellers but challenging for those with mobility issues.

Related guest reviews

8

Mohamed

9 Jan 2023

·

Stayed 3 nights

Very suitable for Omrah. Free buses just in front of the hotel or 10 minutes walk. Very good value for money.

8

Tarik

15 Jan 2026

·

Stayed 7 nights

Chambre correcte, parfaite pour les besoins du voyage. 15min de marche jusqu’au Haram, légère cote à monter mais c’est une ligne droite on ne le sent pas passer

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8

Khalid

5 Mar 2024

·

La chambre est propre et calme, le personnel est attentif, et surtout, l'établissement est situé à proximité du Haram, accessible à pied (10 mnt) si le bus public est en face et gratuit

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6

SUHAIMI

10 Jan 2023

·

Stayed 19,366 nights

Bus stop right out of hotel

8

Nur

28 Feb 2024

·

Stayed 7 nights

Bilik dalam keadaan baik. Cumanya berdebu je sikit. Tandas pun okay. Jarak dengan masjidil haram lebih kurang 15 min jalan kaki. Tiada shuttle disediakan. Kalah org muda yang x kisah sgt recommended tapi utk org tua tidak sebab 2 kali naik bukit ya. 😊

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10

Luqman

17 Dec 2024

·

Stayed 6 nights

Better than I expected, although it is around 15/20 min walk from Al haram it was really affordable and had all the things you needed nearby. Inshallah I’ll stay here again when Allah calls me.

10

Muhammad

3 Mar 2023

·

Stayed 2 nights

Staying in Makkah is all about location: one straight line 900m from Haram, and free shuttle bus across the road from hotel to haram and from haram to the doorsteps of hotel with frequent service. Hotel was clean, check in was painless, and for the money you pay its the best choice.

8

Sirag

19 Jan 2024

·

Stayed 3 nights

Es war bisschen zu weit zu Harem , aber es gab Bus vor der Tür umsonst. Mann kann aber auch Taxi für fünf Rial nehmen. Nach dem Gebet bin Fast immer zu Fuß zum Hotel gekommen. Im großen und ganzen bin mit Preis- Leistung zufrieden.

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6

Arshad

15 Dec 2025

·

Stayed 1 night

Staff was good however the room was not big enough for the three beds. Very tight space between the beds and beds and walls. Washroom was tight as well, toilet seat was getting wet whenever,any one get showered. Actually this was a double room in which three single beds were placed for three people. Location was good in the sense that it took only 10 minutes to get into the Haram/ Kaaba.

8

Rachid

28 Dec 2025

·

Stayed 8 nights

À proximité du Haram 20 min pied à pied porte 89 par exemple , Avantages : tu peux prendre taxi à 5 ryal pour se rendre au haram en 2 mn chrono pour eviter la montée.. je recommande

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Dining

Not enough information in reviews.

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Month	Average price
January	US$30
February	US$30
April	US$32
June	US$24
July	US$29
August	US$21
September	US$41
October	US$22
November	US$24
December	US$28

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $28
20 $26	21 $26	22 $26	23 $26	24 $26	25 $26	26 $26
27 $26	28 $26	29 $26	30 $26

Su	Mo	Tu	We	Th	Fr	Sa
				1 $23	2 $23	3 $23
4 $23	5 $24	6 $23	7 $23	8 $24	9 $26	10 $23
11 $26	12 $26	13 $23	14 $24	15 $24	16 $23	17 $23
18 $24	19 $24	20 $26	21 $23	22 $24	23 $24	24 $26
25 $23	26 $23	27 $26	28 $24	29 $23	30 $26	31 $26

Al Shahba Hotel

Prices for Al Shahba Hotel

Monthly average prices

About this property

Location

Room options

Triple Room

Twin Room

Guest reviews of Al Shahba Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Al Shahba Hotel

Prices for upcoming dates