Name: Holiday Inn Express Hotel & Suites Temple-Medical Center Area by IHG
Address: 2609 South 39th Street, Temple, Texas, United States of America, Temple, Texas, US
Price range: $84–$204 per night
Rating: 8.4

What guests think

At Holiday Inn Express Hotel & Suites Temple-Medical Center Area by IHG, travelers frequently praise clean, quiet rooms, friendly staff, and a convenient location near the medical center, while noting occasional maintenance and amenity issues during stays.

Many reviews highlight the free breakfast as a strong point with hot options and good variety. Recurring drawbacks include periods when the indoor pool or hot tub are closed or unheated, only one elevator working, noise in some areas, and occasional bugs or cleanliness lapses in common spaces. Overall, expect solid value; verify amenity status in advance if the pool or hot tub matter to your stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a frequent draw, but multiple reviews report closures, cold water, or maintenance issues; only one elevator sometimes operates. The workout room is appreciated, and parking is generally straightforward, though a few guests wanted more spaces.

Related guest reviews

10

Toni

Jan 2, 2025

·

Stayed 1 night

This hotel was very nice! I found it to be extremely clean and welcoming. The front desk personnel were nice and helpful. Convenient and easy self parking. The indoor pool and hot tub were definitely the draw to this particular hotel and they did not disappoint!

4

Scott

Nov 27, 2023

·

Stayed 1 night

I booked this hotel specifically because they had an indoor hot tub when I checked in. I asked the front desk person what time the hot tub was open until she told me 11 o’clock fast-forward 20 minutes later I go down to the pool area and the hot tub button don’t work and then I go to step into it and it is ice cold, as I go to leave, there are no towels in the pool area but multiple signs telling you to dry off before you come back into the hotel. I had specifically asked about the hot tub. It would have been frustrating that it was broken but at least they would’ve been a problem with me and I would’ve went to a different hotel at check-in

8

Elizabeth

Aug 22, 2024

·

Stayed 2 nights

Only one elevator consistently works

10

Garry

Dec 5, 2024

·

Stayed 1 night

The clean, well-equipped workout room, indoor pool, comfortable and stylish room, great shower, satisfying breakfast, and one of the best night's sleep I've ever had in a hotel will bring me back.

10

Tiffani

Mar 21, 2025

·

Stayed 1 night

This place was great. The room was clean and as advertised. So much fun! The pool was closed, but the breakfast was great!

10

Tricia

Jul 15, 2023

·

Stayed 1 night

Nice overnight stay for a family funeral. Hotel clean, large pool, nice workout room. Would stay again. Stephanie at fromt desk was very helpful and friendly

10

Judith

Sep 27, 2025

·

Stayed 1 night

Clean quiet easy parking

8

Janie

Mar 16, 2025

·

Stayed 1 night

Stay was okay. Room was clean and bed was extremely comfortable. Breakfast was okay but since it was included I can complain. Main complaint was only one elevator was functioning. Swimming pool was not available and notification was not provided until you walk to the pool area.

8

CARMEN

Nov 18, 2024

·

Stayed 3 nights

Definitely needs more parking.

2

Rosa

Mar 31, 2025

·

Stayed 1 night

They should stop advertising special facilities like the indoor pool if it's gonna be closed

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as clean, with several stays noting very clean accommodations. However, recurring reports mention bugs (roaches or ants), stained linens, odors or mildew, and dirty or poorly maintained public areas like elevators and hallways.

Related guest reviews

8

Kabrina

Mar 1, 2024

·

Stayed 4 nights

The common areas floor and elevator needs a deep cleaning. They did occasionally slop a mop over the floor but it still looked incredibly dirty. The rooms also could use a deep clean and some dusting. The hotel felt safe and I have no other issues but I would definitely look into a nice hotel if I ever stay in Temple, TX again.

6

Janice

Dec 5, 2022

·

Stayed 19,330 nights

Upon arrival right outside the front door somebody had spilled something and it was not cleaned during our entire visit, the elevator floors and also the walls had fingerprints and dirt and it was never cleaned during our visit. We were not told upon check-in that the hot tub was not working and that the swimming pool was very cloudy. Our room was very clean and comfortable and the breakfast was good. There was a very large group sitting in the breakfast area around 8:00 in the evening consuming a lot of beer and being very loud they set there for 2 hours while their children swam in the pool and made it where no other guests could have enjoyed either area.

6

Bradley

Aug 6, 2023

·

Stayed 4 nights

The hotel was nice and the staff was very courteous, however the state of cleanliness in the common areas left a bit to be desired. Trash had been overflowing by the side entrance and the stench of rotting food there was unbearable. Checked in on Tuesday, yet it was not cleaned up until Friday. The room was nice, although it needed maintenance: the fridge did not keep food cold, the toilet chain on the flush handle kept getting caught making the toilet run constantly unless you jiggled the handle, the shower door was off its rail at the top, and the television set was dying (picture kept getting dimmer and dimmer). On the brighter side, the breakfast was very good - food was fresh and hot. All in all, I will likely check out another hotel if I was to return to Temple. I

10

Jose

Apr 6, 2025

·

Stayed 1 night

Very clean

6

Robert

Jan 1, 2025

·

Stayed 1 night

As soon as we entered into the room we encountered a huge live roach on the wall. We also had someone trying to get in our room late at night. It scared us.

10

Tammie

Oct 13, 2024

·

Stayed 1 night

Wonderful clean room!

4

Robert

Nov 1, 2024

·

Stayed 2 nights

The hotel, facilities, and room were all nice and comfortable and in general. Our issues were that we were put into a handicap room without our request or being told when we checked in. My wife has back problems and the constant bending over to use handicap features made it painful for her. Another issue was a large cockroach in our room and food under a headboard that had not been cleaned in some time.

10

Cynthia

Jul 8, 2024

·

Stayed 1 night

Very clean, comfortable, and quiet. Car trouble and heavy thunderstorms forced us to stop and spend an unplanned extra night on the road. Couldn’t have happened in a better place. Close to O’Reilly Auto Parts & Walmart. Great breakfast with cheese omelets and cinnamon rolls.

6

Karyn

Dec 26, 2025

·

Stayed 1 night

The room and breakfast were OK, but there were several "waterbugs" by

10

Terra

Aug 24, 2023

·

Stayed 3 nights

Close proximity to the hospital! I stayed here so I could work during the day and stay with my family member during the evenings. The staff is excellent, very friendly and always willing to accommodate. Breakfast is nice too! Chobani yogurt, banana and coffee was the perfect breakfast for me. Rooms are clean and the housekeeping staff is fantastic!

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Rooms

Rooms are often described as spacious, comfortable, and quiet. Some guests report noise from thin walls, doors, or plumbing, mixed bed comfort (a few found mattresses hard), and occasional AC or shower water-pressure issues.

Related guest reviews

8

Mary

Apr 26, 2023

·

Stayed 1 night

The beds were very hard.

10

Jayleen

Nov 17, 2024

·

Stayed 2 nights

I liked the size of the room. It was clean. Ac kept the room comfortable although the ac is a little noisy.

10

Reynaldo

May 16, 2025

·

Stayed 1 night

Good option on the area, we got a suite with good amount of space.

10

Thomas

Mar 26, 2024

·

Stayed 1 night

Beds and pillows were amazing! Hotel was very clean and quiet. Water pressure in the shower wasn’t that great. Breakfast was so-so but not horrible. I’d stay again for sure!

10

Harry

May 30, 2025

·

Stayed 2 nights

The rooms are very spacious, quiet, and the breakfast is FREE!

8

Kristin

Nov 13, 2023

·

Stayed 1 night

Great staff. Really friendly people and helpful. The doors are extremely loud opening and closing. even when trying to close the door softly it still makes a loud noise.

10

Marcus

Jul 10, 2025

·

Stayed 1 night

We recently stayed at the Holiday Inn Express & Suites Temple – Medical Center Area and had a fantastic experience from start to finish. The location was perfect—conveniently close to the hospital and everything else we needed during our trip. The hotel was exceptionally clean, and our room was spacious, modern, and very comfortable. The bed was super cozy, and I really appreciated how quiet the hotel was at night. We got some of the best rest we’ve had in a while! One thing that really stood out was how accommodating the staff were. They were friendly, professional, and went out of their way to make sure we had everything we needed—including providing us with a crib for our little one, which was a huge help and much appreciated. If you're visiting the Temple area—especially for medical reasons or traveling with family—I highly recommend staying here. It’s comfortable, reliable, and delivers great value. We’ll definitely be back!

6

Cynthia

Aug 5, 2025

·

Stayed 1 night

Very loud as far as hearing other guest through the walls & the plumbing was so noisy. Facilities need to be updated. Only one elevator working. Very inconvenient. Breakfast was great. Good selection

4

Mark

Mar 28, 2024

·

Stayed 1 night

Bed was hard as a rock. Did not get much sleep at all.

8

Michael

Oct 15, 2025

·

Stayed 1 night

Overall stay was good. Room was clean and location was convenient. Biggest complaint was it was very noisy on the end of the hotel where my room was located.

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Service

Staff are widely described as friendly, welcoming, and helpful, with several mentions of efficient check-in and accommodating requests. A few guests reported lapses in responsiveness or attitude, such as delays at the desk, rude interactions, or limited remedies when amenities were down.

Related guest reviews

6

Barry

Jan 13, 2025

·

Stayed 1 night

It's was amazing until check . Clerk was rude

6

James

May 25, 2024

·

Stayed 2 nights

The property was just done, however I left behind my custom therapeutic pillow and I can’t get anyone at the hotel to call me back to help me retrieve it. It is a $200 pillow

10

Elizabeth

Dec 8, 2024

·

Stayed 1 night

The front desk (Marina) was amazing!! Went out of her way to make things easier for us. Thanks Marina!

4

Shon

Mar 13, 2023

·

Stayed 2 nights

I reserved a room with two queen beds and instead received a King Suite, which only has one bed. The linen was what looked like small droplets of blood stains. We went down to the attendant and asked for a different room, and she stated she had none. Later, when we went to use the bathroom, the light for the mirror area was out. I went down stairs to get a new bulb, I had to wait 30 minutes for the front desk person to show up. No one was around. I did eventually get a new bulb. The a/c unit was so loud we couldn't sleep. I will never stay there again. I will never recommend anyone to stay there. Personally, we should get our $300 back.

10

Harry

Sep 4, 2024

·

Stayed 6 nights

Customer service by the staff was outstanding. We will stay there again.

10

Jessica

May 28, 2023

·

Stayed 1 night

Getting there was easy. Once we walked in there was no one at the counter for at least 5 minutes. Someone finally radioed for help. The lady came from the back office and finally checked us in. We were on the 1st floor which i dont personally like because people thunder walk all the time!! Doors and walls are thin so tou can literally hear conversations and tvs going! Bed was super comfy and everything was very clean. Shower was amazing with a nice stream and hot water!! At some point alarms where going off, but they said it was all good and seemed irritated when people came out of their rooms with concern! All in all it was a nice hotel and clean.

10

Arleen

May 20, 2024

·

Stayed 2 nights

It was a wonderful stay. Staff was extremely nice and helpful

10

Sharon

Jun 21, 2024

·

Stayed 2 nights

The entire hotel was clean and the afternoon / evening front desk staff was very friendly.She had a smile and said hello every time I saw her. The complimentary breakfast had several different options and was well stocked.

10

Rhemy

Jan 1, 2024

·

Stayed 1 night

Very welcoming, clean, and comfortable. The staff was very friendly.

4

Carrie

Oct 3, 2023

·

Chose this property specifically because it had a hot tub, as we were traveling all day. Upon arrival, we were told that the hot tub heating element was broken, so the hot tub was cold. The gal at the front desk apologized and offered to request a partial refund. Management would not issue any kind of credit. Also, shower has mildew in the corners.

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AI-generated summary based on recent guest reviews

Location

Location is consistently praised as convenient, especially for Baylor Scott & White Medical Center and nearby restaurants and shops. One reviewer found the area a bit sketchy.

Related guest reviews

8

Maximo

May 12, 2025

·

Stayed 3 nights

Great location!

10

Amy

Jul 31, 2025

·

Stayed 3 nights

Nice amenities and close to the hospital

10

Goddy

May 2, 2025

·

Stayed 2 nights

Good place to stay in Temple, close to the mall and hospital.

8

Robyn

Apr 8, 2025

·

Stayed 1 night

Great for a quick one night stay. Staff was nice. Close to the hospital and places to eat. Easy to get to, quiet, and comfortable

10

Chris

Jul 16, 2025

·

Stayed 6 nights

Great hotel location, amenities, and staff.

10

Susan

Jul 18, 2024

·

Stayed 1 night

Close to Baylor Scott and White Medical Center. Delicious breakfast.

10

Ray

Sep 9, 2025

·

Stayed 2 nights

Clean, quiet, convenient location.

10

Cynthia

Jul 8, 2024

·

Stayed 1 night

Very clean, comfortable, and quiet. Car trouble and heavy thunderstorms forced us to stop and spend an unplanned extra night on the road. Couldn’t have happened in a better place. Close to O’Reilly Auto Parts & Walmart. Great breakfast with cheese omelets and cinnamon rolls.

10

Mark

Nov 12, 2023

·

Stayed 1 night

Was pretty much everything that I expected. Tho it was in a kinda sketchy part of town just for me personally.

10

Debby

Apr 12, 2025

·

Stayed 1 night

My mom and i were in Temple because my Dad had a surgery at the Scott & White hospital. So after an exhausting day at the hospital the convenience of location was perfect! A clean room and comfortable bed was most welcome

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Dining

Breakfast is frequently praised for being hot, fresh, and offering multiple options. Occasionally, equipment or kitchen issues limited hot items, and a few guests found the quality average.

Related guest reviews

10

April

Mar 17, 2025

·

Stayed 1 night

Great place., clean, good breakfast and convenient

10

Trenton

Aug 15, 2025

·

Stayed 1 night

Beakfast was hot and many options. Wonderful!

6

Sheramie

Mar 8, 2025

·

Stayed 1 night

Our stay was ok and clean but for the price the bed should of been comfortable and not hard. The breakfast wasnt all that.

10

Diane

Jun 24, 2024

·

Stayed 3 nights

Stayed 3 nights to visit my uncle who is in the hospital there. Very clean and convenient! Breakfast was very good with lots of options hot and cold food. Would definitely recommend this hotel!

10

Melissa

Oct 6, 2024

·

Stayed 2 nights

This Hotel was very very clean, the beds were super comfortable, breakfast was very good and fresh plus the staff was absolutely nice, helpful, and all around wonderful. We travel frequently and this was the best hotel we had ever stayed at. All the staff was excellent but one girl in front named Ebony really left a lasting impression. We will Most definitely be coming back to this Holiday Inn. Whoever the manager at this hotel is give yourself a pat on the back. Great Hotel!

6

Donald

Jan 9, 2023

·

Stayed 1 night

Check in was easy. Got to the room key didn’t work so back to front desk to fix the keys. Picked this higher priced room for indoor pool and included breakfast. Kitchen was broken so no hot items for breakfast. Pool was green and spa was broken. Been that way for months. Room was nice and comfortable.

10

Sharon

Jun 21, 2024

·

Stayed 2 nights

The entire hotel was clean and the afternoon / evening front desk staff was very friendly.She had a smile and said hello every time I saw her. The complimentary breakfast had several different options and was well stocked.

6

Heather

Apr 21, 2024

·

Stayed 2 nights

Had everything we needed. Quality of breakfast was lack luster

10

Cynthia

Jul 8, 2024

·

Stayed 1 night

Very clean, comfortable, and quiet. Car trouble and heavy thunderstorms forced us to stop and spend an unplanned extra night on the road. Couldn’t have happened in a better place. Close to O’Reilly Auto Parts & Walmart. Great breakfast with cheese omelets and cinnamon rolls.

6

Karla

Sep 4, 2023

·

Stayed 3 nights

Breakfast burritos were not good. Spa not working

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AI-generated summary based on recent guest reviews

Month	Average price
January	$120
February	$122
March	$133
April	$121
May	$124
June	$124
July	$122
August	$118
September	$139
October	$136
November	$133
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $168	19 $117
20 $84	21 $117	22 $142	23 $127	24 $113	25 $131	26 $127
27 $118	28 $140	29 $148	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $182	3 $146
4 $120	5 $148	6 $157	7 $161	8 $152	9 $177	10 $204
11 $134	12 $118	13 $128	14 $168	15 $153	16 $152	17 $141
18 $117	19 $126	20	21	22 $127	23 $145	24 $146
25 $117	26 $139	27	28 $180	29 $119	30 $131	31 $132

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Standard Room

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Suite, Multiple Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communication Accessible)

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Hotel & Suites Temple-Medical Center Area by IHG

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