Real Inn Cancún
70 $
/ Nacht
Ø-Preis Oktober
Preise für Real Inn Cancún
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
70 $
/ Nacht
Ø-Preis Oktober
Monatliche Durchschnittspreise
In Real Inn Cancún liegt der Preis pro Nacht im günstigsten Monat (November) durchschnittlich bei 65 $ und im teuersten Monat (Februar) bei 97 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 82 $ |
| Februar | 97 $ |
| März | 86 $ |
| Oktober | 70 $ |
| November | 65 $ |
| Dezember | 81 $ |
J
F
M
Okt · 70 $
O
N
D
Am teuersten: Februar (ca. 97 $)
Am günstigsten: November (ca. 65 $)
Über diese Unterkunft
Facilities and services include restaurant, bar, swimming pool, gym, wireless Internet access, business center, meeting room, parking, elevator and 24-hour receptionRooms feature telephone, TV, safe, air conditioning, wireless Internet acce...
Lage
Located 500 m from the beach, 4 km from Punta Cancun, 6 km from Cancun center and 13 km from El Rey archaeological area.
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Informationsschalter für Ausflüge
Lage
Boulevard Kukulcán km. 5.5, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Zimmeroptionen
5
Junior Suite Boulevard View
1 Großes Doppelbett
Für bis zu 2 Personen
484 ft²
Blick auf die StadtKlimaanlageSchließfachEigenes Bad
6
Laguna Executive Zimmer
1 Französisches Doppelbett
Für bis zu 2 Personen
215 ft²
Blick auf den SeeBlick auf den PoolKlimaanlageSchließfachEigenes Bad
6
Deluxe-Zweibettzimmer (Blick Auf Die Lagune)
2 Französische Doppelbetten
Für bis zu 3 Personen
344 ft²
Blick auf den SeeBlick auf den PoolKlimaanlageSchließfachEigenes Bad
6
Deluxe King Boulevard View
1 Großes Doppelbett
Für bis zu 2 Personen
344 ft²
Blick auf die StadtKlimaanlageSchließfachEigenes Bad
8
Deluxe Two Beds Boulevard View
2 Französische Doppelbetten
Für bis zu 3 Personen
344 ft²
Blick auf die StadtKlimaanlageSchließfachEigenes Bad
9
Laguna Junior Suite
1 Großes Doppelbett
Für bis zu 2 Personen
484 ft²
Blick auf den SeeBlick auf den PoolKlimaanlageSchließfachEigenes Bad
9
Deluxe Zimmer - Meeresbuchblick
1 Großes Doppelbett
Für bis zu 2 Personen
344 ft²
Blick auf den SeeBlick auf den PoolKlimaanlageSchließfachEigenes Bad
6
Laguna Master Suite
1 Großes Doppelbett
Für bis zu 2 Personen
484 ft²
Blick auf den SeeBlick auf den PoolKlimaanlageSchließfachEigenes Bad
6
Executive-Doppelzimmer
1 Französisches Doppelbett
Für bis zu 2 Personen
215 ft²
Blick auf die StadtKlimaanlageSchließfachEigenes Bad
Gästebewertungen zu Real Inn Cancún
7.2
Gut
Basierend auf 2.414 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
10%
Paare
43%
Familien
24%
Gruppen
17%
Alleinreisende
4%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Das Real Inn Cancún bietet Lagunenblick, einen einfachen Pool und eine günstige Lage in der Nähe von Playa Langosta und den Busverbindungen. Viele Bewertungen bemängeln jedoch veraltete Zimmer, Wartungsprobleme, unbeständig warmes Wasser und erhebliche Lärmbelästigung durch den Straßenverkehr in Zimmern mit Blick auf den Boulevard.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
Was Gäste sagen
Das Real Inn Cancún bietet Lagunenblick, einen einfachen Pool und eine günstige Lage in der Nähe von Playa Langosta und den Busverbindungen. Viele Bewertungen bemängeln jedoch veraltete Zimmer, Wartungsprobleme, unbeständig warmes Wasser und erhebliche Lärmbelästigung durch den Straßenverkehr in Zimmern mit Blick auf den Boulevard.
Die Sauberkeit und das Housekeeping sind unbeständig, wobei es Berichte über muffige Gerüche, abgenutzte Bettwäsche, fehlende Handtücher und gelegentliches Auftreten von Schädlingen gibt, obwohl einige Gäste Bereiche sehr sauber fanden. Das Feedback zum Service ist gemischt: Viele loben das freundliche Personal im Restaurant und die Gepäckträger, während andere einen unhilfsbereiten Empfang, langsame Reaktionszeiten und Verwirrung darüber, was im Preis enthalten ist, beschreiben. Das Essen ruft gemischte Reaktionen hervor: Das 'kontinentale' Frühstück ist sehr spärlich und die Preise können hoch erscheinen, obwohl die Terrasse mit Lagunenblick angenehm ist. Erwarten Sie einen Aufenthalt im Budgetbereich mit schöner Aussicht und guten Verkehrsanbindungen, aber variabler Instandhaltung und Komfort.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Gästen gefallen der Pool und die Terrasse mit Lagunenblick, aber die Einrichtungen sind einfach: Die Bar ist klein, es gibt keine Poolbar und das Fitnessstudio ist klein oder manchmal geschlossen. Parkplätze und ein Starbucks in der Lobby sind vorhanden, obwohl einige Bereiche Abnutzungserscheinungen aufweisen.
Ähnliche Gästebewertungen
10
shauna
10. Feb. 2024
·
This property was excellent. The staff are so helpful and kind. The restaurant is good, and has a beautiful lagoon view. The only thing that I would say needs a bit of improvement is the wifi connectivity. It would also be nice if the hot tub was heated. I would definitely stay here again!
This property was excellent. The staff are so helpful and kind. The restaurant is good, and has a beautiful lagoon view. The only thing that I would say needs a bit of improvement is the wifi connectivity. It would also be nice if the hot tub was heated. I would definitely stay here again!
4
Herbert William
3. März 2025
·
Aufenthalt für 14 Nächte
The continental breakfast is very limited, coffee or juice,fruit and toast. That is not a continental breakfast. Terrible service and most of the we didn't get toast for about 20 minutes if at all. I paid extra to expedia for lagoon view with balcony which i didn't get, was told the balcony is another $200 US. There are pictures on expedia of balconies with lounge chairs that don't exist. Scuba diving classes in the pool every day that is not mentioned in your add. Will never book a hotel with expedia again.
The continental breakfast is very limited, coffee or juice,fruit and toast. That is not a continental breakfast. Terrible service and most of the we didn't get toast for about 20 minutes if at all. I paid extra to expedia for lagoon view with balcony which i didn't get, was told the balcony is another $200 US. There are pictures on expedia of balconies with lounge chairs that don't exist. Scuba diving classes in the pool every day that is not mentioned in your add. Will never book a hotel with expedia again.
10
RICARDO
3. Jan. 2025
·
Aufenthalt für 3 Nächte
El personal muy amable, desde el botones, las y los meseros, recepción hasta el personal de limpieza! Sugiero que instalen más máquinas para hacer hielo en cada piso y coloquen un frigobar, ya que las habitaciones son muy amplias!
El personal muy amable, desde el botones, las y los meseros, recepción hasta el personal de limpieza! Sugiero que instalen más máquinas para hacer hielo en cada piso y coloquen un frigobar, ya que las habitaciones son muy amplias!
8
Carlos Alberto
28. Dez. 2024
·
Aufenthalt für 3 Nächte
Agradable vista a laguna, cuartos amplios, restaurante agradable, gimnasio bien!
Agradable vista a laguna, cuartos amplios, restaurante agradable, gimnasio bien!
2
Justin
23. Okt. 2025
·
Aufenthalt für 3 Nächte
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
10
Rodney
26. Mai 2025
·
Aufenthalt für 2 Nächte
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
10
Michel
21. März 2025
·
Aufenthalt für 5 Nächte
Nice hotel ! Breakfast toast too dry , missing pool chairs
Nice hotel ! Breakfast toast too dry , missing pool chairs
10
John
5. Aug. 2025
·
Aufenthalt für 2 Nächte
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
10
Regiane
4. Aug. 2025
·
Aufenthalt für 2 Nächte
Hotel muito bem localizado e com bons itens de conforto, inclusive uma piscina com vista para a lagoa.
Hotel muito bem localizado e com bons itens de conforto, inclusive uma piscina com vista para a lagoa.
8
Amala Mary
22. Sept. 2025
·
Aufenthalt für 3 Nächte
The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice
The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Sauberkeit ist inkonsistent, mit wiederkehrenden Berichten über muffige oder schimmelige Gerüche, fleckige oder sehr abgenutzte Bettwäsche, fehlende Handtücher und gelegentliches Auftreten von Schädlingen; einige Aufzüge und Flure wurden als schmutzig beschrieben. Zahlreiche Gäste fanden Zimmer und Gemeinschaftsbereiche sauber.
Ähnliche Gästebewertungen
4
Salvador
8. Jan. 2025
·
Aufenthalt für eine Nacht
Los pasillos tenían mal olor, no teníamos toallas en la habitación, la llave de la ducha estaba mala, el inodoro bota agua
Los pasillos tenían mal olor, no teníamos toallas en la habitación, la llave de la ducha estaba mala, el inodoro bota agua
2
Fernando
28. Mai 2025
·
Aufenthalt für 3 Nächte
Smelly mildew rooms, paint cracking down . Very disappointed with the stinky mildew rooms given . My clothes were smelling after sitting on the bed , like wet mildew .
Smelly mildew rooms, paint cracking down . Very disappointed with the stinky mildew rooms given . My clothes were smelling after sitting on the bed , like wet mildew .
4
Edwin
14. Feb. 2025
·
Aufenthalt für 2 Nächte
The room was not clean. Hair in the bathroom and the bed. Lols like somebody shaved and the staff did not clean when I received the room.
The room was not clean. Hair in the bathroom and the bed. Lols like somebody shaved and the staff did not clean when I received the room.
4
Frances
26. Juli 2025
·
Aufenthalt für 2 Nächte
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
2
VICTOR
22. Okt. 2025
·
Aufenthalt für eine Nacht
cuarto oliendo a moho, aire acondicionado dañado, un ruido horrible. pasamos terrible noche sin dormir. No volvemos
cuarto oliendo a moho, aire acondicionado dañado, un ruido horrible. pasamos terrible noche sin dormir. No volvemos
2
Justin
23. Okt. 2025
·
Aufenthalt für 3 Nächte
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
2
Steven
6. Mai 2025
·
Aufenthalt für eine Nacht
This hotel is very worn down. Lacks basic maintenance, and housekeeping was terrible. We switched rooms because or hair in sheers and dirty sheets and pillow cases. 2nd room was just as bad. Food was terrible and pool had no shadded areas to relax in. We checked out within an hour and just lost our money. DONT WASTE YOUR MONEY OR TIME. NOT CLOSE TO ANYTHING AT ALL. WILL NEVER RETURN.
This hotel is very worn down. Lacks basic maintenance, and housekeeping was terrible. We switched rooms because or hair in sheers and dirty sheets and pillow cases. 2nd room was just as bad. Food was terrible and pool had no shadded areas to relax in. We checked out within an hour and just lost our money. DONT WASTE YOUR MONEY OR TIME. NOT CLOSE TO ANYTHING AT ALL. WILL NEVER RETURN.
2
Mayela
28. Mai 2025
·
Aufenthalt für eine Nacht
Las toallas parecían lija, el mobiliario ya se ve viejo y maltratado, las camas y toallas manchadas y por último tuvimos una gotera toda lo noche del clima. Que terminó en un mega charco en la recámara.
Las toallas parecían lija, el mobiliario ya se ve viejo y maltratado, las camas y toallas manchadas y por último tuvimos una gotera toda lo noche del clima. Que terminó en un mega charco en la recámara.
6
Yasmin
25. Juli 2025
·
Aufenthalt für 6 Nächte
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
2
Guillem
29. Okt. 2025
·
Aufenthalt für eine Nacht
Mo había toallas.
Mo había toallas.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind unterschiedlich: Zimmer mit Lagunenblick sind ruhiger und bieten eine schöne Aussicht, während Zimmer mit Blick auf den Boulevard unter starkem Straßenlärm leiden. Die Einrichtung und die Annehmlichkeiten im Zimmer sind einfach (oft kein Kühlschrank oder Kaffeemaschine), die Betten können klein wirken und die Zuverlässigkeit des WLANs variiert.
Ähnliche Gästebewertungen
8
Carlos Xavier
15. März 2025
·
Aufenthalt für 2 Nächte
La verdad muy gradable todo, la atención muy buena y todo muy limpio. Lo único incomodo es que las habitaciones del primer piso hacia el boulevard no cuentan con balcón, es mas un cuarto encerrado.
La verdad muy gradable todo, la atención muy buena y todo muy limpio. Lo único incomodo es que las habitaciones del primer piso hacia el boulevard no cuentan con balcón, es mas un cuarto encerrado.
6
michelle
6. März 2025
·
Aufenthalt für 4 Nächte
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
8
Else
30. Apr. 2025
·
Aufenthalt für 13 Nächte
Just better with a refrigerator in the room. Otherwise great room and balcony😊
Just better with a refrigerator in the room. Otherwise great room and balcony😊
6
Cassandre
3. Feb. 2025
·
Aufenthalt für 3 Nächte
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
10
Md
7. März 2024
·
Aufenthalt für 4 Nächte
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
8
Michael
29. Jan. 2024
·
Aufenthalt für 10 Nächte
The hotel was walking distance from the marina where I dive, which was handy. The air conditioning was noisy, although it seemed to cool well, and the room did not have a refrigerator, which is very inconvenient.
The hotel was walking distance from the marina where I dive, which was handy. The air conditioning was noisy, although it seemed to cool well, and the room did not have a refrigerator, which is very inconvenient.
8
Caroline
21. Feb. 2025
·
Aufenthalt für 3 Nächte
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
8
Ready
8. März 2025
·
Aufenthalt für 4 Nächte
Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
8
Calvin
3. Mai 2025
·
Aufenthalt für 10 Nächte
Good location, fair price. Needs mini fridge, & coffee machine in the room.
Good location, fair price. Needs mini fridge, & coffee machine in the room.
6
Ashish
17. März 2025
·
Aufenthalt für 2 Nächte
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service ist gemischt. Viele loben das freundliche Restaurantpersonal und die Türsteher, aber mehrere Bewertungen erwähnen einen unhilfsbereiten Empfang, langsame Bearbeitung von Anfragen, Verwirrung bezüglich der enthaltenen Leistungen oder der Rechnungen/Facturas sowie eine uneinheitliche Problemlösung.
Ähnliche Gästebewertungen
10
María de la Cruz
26. Okt. 2025
·
Aufenthalt für 6 Nächte
Los meseros son muy serviciales y muy amables!
Los meseros son muy serviciales y muy amables!
4
Griselda
13. Aug. 2025
·
Aufenthalt für eine Nacht
Muy mala atencion, no me quieren dar mi factura porque argumentan que expedia me la tiene que dar , no sé que hacer, me pueden ayudar?
Muy mala atencion, no me quieren dar mi factura porque argumentan que expedia me la tiene que dar , no sé que hacer, me pueden ayudar?
4
Eleazar
17. Mai 2025
·
Aufenthalt für 2 Nächte
Si requieren factura no reserven por Expedia, ya que Expedia no factura válida para México y el hotel no factura al cliente por pagar en expedia
Si requieren factura no reserven por Expedia, ya que Expedia no factura válida para México y el hotel no factura al cliente por pagar en expedia
8
Alejandra
6. Juli 2025
·
Aufenthalt für 2 Nächte
Califico 5 por que gracias a la atención del gerente nos pudo solucionar los problemas de la habitación y nos compensó de manera que quedamos satisfechos. Tuvimos varios problemas de mantenimiento y limpieza en las primeras habs que nos dieron. La hab 410 la última en la que nos quedamos estaba muy limpia y en buen estado. Es un hotel con una excelente ubicación, vistas hermosas a la laguna, esperemos que pongan más atención a la entrega de habitaciones por q es un hotel que vale mucho la pena y el personal es muy amable. También quiero resaltar a Esperanza mesera del restaurante en la noche, por que a pensar de no contar con velas ni poder escribir una felicitación en un postre para el cumpleaños de mi novio, tuvo la iniciativa de ponernos las mañanitas cuando llevó el pastel y todavía le dio sus buenos deseos, demuestra servicio genuino, otra pudo haber dicho sólo no hay y ya.
Califico 5 por que gracias a la atención del gerente nos pudo solucionar los problemas de la habitación y nos compensó de manera que quedamos satisfechos. Tuvimos varios problemas de mantenimiento y limpieza en las primeras habs que nos dieron. La hab 410 la última en la que nos quedamos estaba muy limpia y en buen estado. Es un hotel con una excelente ubicación, vistas hermosas a la laguna, esperemos que pongan más atención a la entrega de habitaciones por q es un hotel que vale mucho la pena y el personal es muy amable. También quiero resaltar a Esperanza mesera del restaurante en la noche, por que a pensar de no contar con velas ni poder escribir una felicitación en un postre para el cumpleaños de mi novio, tuvo la iniciativa de ponernos las mañanitas cuando llevó el pastel y todavía le dio sus buenos deseos, demuestra servicio genuino, otra pudo haber dicho sólo no hay y ya.
4
Victor
25. März 2025
·
Aufenthalt für 3 Nächte
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
10
Cristian
29. Feb. 2024
·
Aufenthalt für 4 Nächte
This hotel is a true gem in the rough, we were worried but immediately after our arrival we realized how wrong those on line reviews were, this is a fairly small hotel at the end of the Hotel strip, it is very simple, not a lot of amenities but extremely clean and well kept, staff was helpfull and polite always cheerful and willing to offer helpful tips on how to get around and what to visit. Lets be clear, this is a 3star hotel and you get what you paid for in the quality and esthetics of your room, but these are also very nice, extremely clean and very spacious not to mention having a very beatiful view on either side of the hotel. Their location makes it ideal to explore the city and other places, it is very quiet and away from the hectic pace of the downtown core but close enough that you can walk there if you want to. What is the most impresive quality of this hotel is its staff, everyone works extremely hard at making your stay a very pleasurable and enjoyable experience, they make you feel welcome and safe, We would definitely recommend this hotel for those looking for an adventure and exploring the city and we would definitely stay there again when we go back.
This hotel is a true gem in the rough, we were worried but immediately after our arrival we realized how wrong those on line reviews were, this is a fairly small hotel at the end of the Hotel strip, it is very simple, not a lot of amenities but extremely clean and well kept, staff was helpfull and polite always cheerful and willing to offer helpful tips on how to get around and what to visit. Lets be clear, this is a 3star hotel and you get what you paid for in the quality and esthetics of your room, but these are also very nice, extremely clean and very spacious not to mention having a very beatiful view on either side of the hotel. Their location makes it ideal to explore the city and other places, it is very quiet and away from the hectic pace of the downtown core but close enough that you can walk there if you want to. What is the most impresive quality of this hotel is its staff, everyone works extremely hard at making your stay a very pleasurable and enjoyable experience, they make you feel welcome and safe, We would definitely recommend this hotel for those looking for an adventure and exploring the city and we would definitely stay there again when we go back.
8
GARSON
31. Juli 2025
·
Aufenthalt für 5 Nächte
The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
4
suhani
10. Apr. 2025
·
Aufenthalt für 4 Nächte
THE FRONT DESK STAFF WAS THE WORST I'VE EVER EXPERIENCED. THEY WERE ARROGANT, RUDE, UNHELPFUL, NOT what service should be at all. Very disappointing. If you're looking for a cheap stay and aren't going to spend much time at the hotel, this might work. I wouldn't stay here again even if it was free!
THE FRONT DESK STAFF WAS THE WORST I'VE EVER EXPERIENCED. THEY WERE ARROGANT, RUDE, UNHELPFUL, NOT what service should be at all. Very disappointing. If you're looking for a cheap stay and aren't going to spend much time at the hotel, this might work. I wouldn't stay here again even if it was free!
2
Lubna
4. März 2024
·
Aufenthalt für 3 Nächte
Very bad service by front desk. We arrived at 1230pm hoping to get an early check in (as we had VIP Access through Expedia), Fernando at the front told us to pay 12usd per hour for early check in. We left our luggage and went to the beach. At 2:35 we came back and again she told us to wait till 3pm. We did not get the room upgrade as promised by Expedia. Rooms were available but she didn't give us an upgrade. At 2:50 finally she called us and gave us our room key card. Beds are so small. There should be queen beds, these seemed smaller than double. Room phone didn't work, no side table on one side of the bed. There was a machine noise all the time (even when the ac was off). TV had very few English channels. Today we requested a late check out and were told to pay another 12usd for that. Again Expedia had promised us late check out Subject to availability. I went again to speak to manager and finally we got one hour extra without paying. Overall very disappointed with the hotel. This hotel is far away from most places. Bus stop is also 10 mins walk away. Not many eating options closeby. Pay extra money and stay in a hotel with ocean view. Lagoon view is good but not great.
Very bad service by front desk. We arrived at 1230pm hoping to get an early check in (as we had VIP Access through Expedia), Fernando at the front told us to pay 12usd per hour for early check in. We left our luggage and went to the beach. At 2:35 we came back and again she told us to wait till 3pm. We did not get the room upgrade as promised by Expedia. Rooms were available but she didn't give us an upgrade. At 2:50 finally she called us and gave us our room key card. Beds are so small. There should be queen beds, these seemed smaller than double. Room phone didn't work, no side table on one side of the bed. There was a machine noise all the time (even when the ac was off). TV had very few English channels. Today we requested a late check out and were told to pay another 12usd for that. Again Expedia had promised us late check out Subject to availability. I went again to speak to manager and finally we got one hour extra without paying. Overall very disappointed with the hotel. This hotel is far away from most places. Bus stop is also 10 mins walk away. Not many eating options closeby. Pay extra money and stay in a hotel with ocean view. Lagoon view is good but not great.
8
Alfie's innovations
11. Mai 2025
·
Aufenthalt für 4 Nächte
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
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Lage
Günstige Lage in der Nähe von Playa Langosta, der Fähre nach Isla Mujeres und den Busverbindungen entlang des Boulevard Kukulcán. Allerdings gibt es nur wenige Restaurants innerhalb von Gehweite, und in Zimmern zur Straße kann es durch den Straßenlärm zu Beeinträchtigungen kommen.
Ähnliche Gästebewertungen
6
laura Estefanía
25. Feb. 2025
·
Aufenthalt für 3 Nächte
The hotel is conveniently located and even has a Starbucks inside! It's a simple accommodation, perfect for a weekend stay if you're looking to explore Cancun or engage in activities. Additionally, it's close to the ferry, which is a bonus. However, the service at the hotel was lacking. My room was not cleaned, and the towels were old and ripped; they only made the bed without changing the sheets. Furthermore, the toilet wasn't working properly, and I had to call for maintenance to get it fixed. If your room faces the highway, be prepared for loud noise from traffic starting around 4 AM. On the upside, you'll have an ocean view, but this is something the hotel does not mention.
The hotel is conveniently located and even has a Starbucks inside! It's a simple accommodation, perfect for a weekend stay if you're looking to explore Cancun or engage in activities. Additionally, it's close to the ferry, which is a bonus. However, the service at the hotel was lacking. My room was not cleaned, and the towels were old and ripped; they only made the bed without changing the sheets. Furthermore, the toilet wasn't working properly, and I had to call for maintenance to get it fixed. If your room faces the highway, be prepared for loud noise from traffic starting around 4 AM. On the upside, you'll have an ocean view, but this is something the hotel does not mention.
10
Md
7. März 2024
·
Aufenthalt für 4 Nächte
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
10
Elizabeth López
4. Sept. 2025
·
Aufenthalt für 3 Nächte
Muy bien ubicado, frente a playas y hace todo más práctico. :)
Muy bien ubicado, frente a playas y hace todo más práctico. :)
8
John
15. Sept. 2025
·
Aufenthalt für eine Nacht
Es ist ein Hotel welches einen schönen Pool hat und nah am Meer ist. Die Lage ist gut, Parkplatz für Autos oder mit öffentlichem Verkehrsmittel Ich habe mich stark angefreundet mit der Iguana die jeden Morgen vorbei kommt.
Es ist ein Hotel welches einen schönen Pool hat und nah am Meer ist. Die Lage ist gut, Parkplatz für Autos oder mit öffentlichem Verkehrsmittel Ich habe mich stark angefreundet mit der Iguana die jeden Morgen vorbei kommt.
8
Caroline
21. Feb. 2025
·
Aufenthalt für 3 Nächte
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
10
Ana
17. Mai 2025
·
Aufenthalt für 2 Nächte
El autobús pasa por todo el frente y está en la zona hotelera. Muy cerca está la parada del Ferry a isla Mujeres
El autobús pasa por todo el frente y está en la zona hotelera. Muy cerca está la parada del Ferry a isla Mujeres
10
Jahaziel
25. Sept. 2025
·
Aufenthalt für eine Nacht
Excelente vista de la laguna y tienes playa langosta cruzando la calle
Excelente vista de la laguna y tienes playa langosta cruzando la calle
8
Daniela
21. Okt. 2025
·
Aufenthalt für 3 Nächte
El lugar está muy cómodo y céntrico entre la zona hotelera y Cancún. Nuestra habitación estuvo hermosa y la vista fue lo mejor. En cuanto a limpieza, las toallas están muy percudidas, salió una cucaracha de una coladera abajo del lavabo. Faltaban jabones y tuvimos que pedir. Y las almohadas muy incómodas. En el bar pedimos distintas bebidas y no tenían. Terminamos tomando agua. En general el lugar está bien.
El lugar está muy cómodo y céntrico entre la zona hotelera y Cancún. Nuestra habitación estuvo hermosa y la vista fue lo mejor. En cuanto a limpieza, las toallas están muy percudidas, salió una cucaracha de una coladera abajo del lavabo. Faltaban jabones y tuvimos que pedir. Y las almohadas muy incómodas. En el bar pedimos distintas bebidas y no tenían. Terminamos tomando agua. En general el lugar está bien.
10
Alan
25. März 2024
·
Aufenthalt für 4 Nächte
The stay was very comfortable! For the price and location it’s a nice place to stay if you like some peace and quiet, but access to the beach and other restaurants. The bus stop is a short walk away and the staff is very friendly and accommodating. If you get the city view, the noise is loud so be prepared for that, but with the AC running it gets drowned out.
The stay was very comfortable! For the price and location it’s a nice place to stay if you like some peace and quiet, but access to the beach and other restaurants. The bus stop is a short walk away and the staff is very friendly and accommodating. If you get the city view, the noise is loud so be prepared for that, but with the AC running it gets drowned out.
8
Keir
7. Feb. 2024
·
Aufenthalt für eine Nacht
Good middle of the road hotel at reasonable price. However nothing to close to walking distance
Good middle of the road hotel at reasonable price. However nothing to close to walking distance
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KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das als 'kontinental' bezeichnete Frühstück ist sehr spärlich (Toast, Obst, Kaffee), und mehrere Gäste fanden die Speiseoptionen vor Ort teuer und von ungleichbleibender Qualität. Andere genossen die Mahlzeiten und die angenehme Terrasse mit Lagunenblick.
Ähnliche Gästebewertungen
8
JAIME CORREA
31. Juli 2025
·
Aufenthalt für 4 Nächte
la comida fué buena, la terraza con vista a la laguna es bonita. Servicio bueno en general.
la comida fué buena, la terraza con vista a la laguna es bonita. Servicio bueno en general.
8
Linda
4. Feb. 2024
·
Aufenthalt für 3 Nächte
Room was beautiful. View was amazing. Sink faucet was not attached and really dirty. No water at hotel most the time. Upon check-in we were told no water till 9pm that evening. But throughout the entire stay water would just stop running. Shower. Toilet. No water. No clue why. But the rest was great! Restaurant on site was delicious!
Room was beautiful. View was amazing. Sink faucet was not attached and really dirty. No water at hotel most the time. Upon check-in we were told no water till 9pm that evening. But throughout the entire stay water would just stop running. Shower. Toilet. No water. No clue why. But the rest was great! Restaurant on site was delicious!
8
Amparo
28. Nov. 2024
·
Aufenthalt für 4 Nächte
Son amables para atender pero comentaron que son sólo opción Ejecutiva, no tienen facilidades de paquetes turísticos. La comida es exageradamente cara, pague más de 1000 por dos limonadas, y dos platillos (uno de camarones que eran muy pequeños) Es más barato y rico Uber eats. Te prestan toallas para la alberca o la playa, muy útil.
Son amables para atender pero comentaron que son sólo opción Ejecutiva, no tienen facilidades de paquetes turísticos. La comida es exageradamente cara, pague más de 1000 por dos limonadas, y dos platillos (uno de camarones que eran muy pequeños) Es más barato y rico Uber eats. Te prestan toallas para la alberca o la playa, muy útil.
10
Arturo
18. Aug. 2025
·
Aufenthalt für 3 Nächte
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
8
Mario
1. Sept. 2025
·
Aufenthalt für 3 Nächte
System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
8
Siu ki
16. Juni 2025
·
Aufenthalt für 2 Nächte
Has only one restaurant and close early
Has only one restaurant and close early
6
Jian
27. Nov. 2025
·
Aufenthalt für 4 Nächte
the rooms with "good rate" are the ones close to the street; and it's very close to the street which has a speed limit of 70km/hr! the engine noise is huge even approaching midnight. also the so called "free breakfast included" is a catch: it's turned out to be a very minimal "continental" breakfast: two pcs of sliced bread and a little bit fruit is all you'll get; and it must be served by the staff (so you can't take more )...
the rooms with "good rate" are the ones close to the street; and it's very close to the street which has a speed limit of 70km/hr! the engine noise is huge even approaching midnight. also the so called "free breakfast included" is a catch: it's turned out to be a very minimal "continental" breakfast: two pcs of sliced bread and a little bit fruit is all you'll get; and it must be served by the staff (so you can't take more )...
2
Justin
23. Okt. 2025
·
Aufenthalt für 3 Nächte
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
8
Jesus
21. Aug. 2025
·
Aufenthalt für 3 Nächte
Muy buen servicio, solo deberian aclarar en la pagina que el desayuno es continental solo fruta, cafe y pan
Muy buen servicio, solo deberian aclarar en la pagina que el desayuno es continental solo fruta, cafe y pan
8
Lucita
30. März 2025
·
Aufenthalt für 4 Nächte
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
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10
Karl Allen
4. März 2023
·
Aufenthalt für 4 Nächte
This is a beautiful well kept property with an amazing staff. The property has a beautiful pool and a outdoor dining area by the lagoon.
This is a beautiful well kept property with an amazing staff. The property has a beautiful pool and a outdoor dining area by the lagoon.
6
Anna
2. März 2023
·
Aufenthalt für 10 Nächte
The room was clean and tidy, the hotel is nice , location is ok , the only problem is that is quite expensive, im VIP member and when i ask for the benefit at the reception they said that they don’t know anything about. O suppose to get discount for the breakfast but in the end the price was even up compare on what it says on the website, around 15 pounds plus you will have to pay for the servive and to be honest the food it wasn’t that good thats why we only went for one time . Much cheeper around cancun and more tasty. Honestly if was less expensive would be good but for what we pay without food is expensive and im very disappointed with expedia cause i suppose to get some benefit which i never received.
The room was clean and tidy, the hotel is nice , location is ok , the only problem is that is quite expensive, im VIP member and when i ask for the benefit at the reception they said that they don’t know anything about. O suppose to get discount for the breakfast but in the end the price was even up compare on what it says on the website, around 15 pounds plus you will have to pay for the servive and to be honest the food it wasn’t that good thats why we only went for one time . Much cheeper around cancun and more tasty. Honestly if was less expensive would be good but for what we pay without food is expensive and im very disappointed with expedia cause i suppose to get some benefit which i never received.
8
Yamileth
22. Feb. 2023
·
Aufenthalt für 4 Nächte
Pricing and location it's perfect. There was only a miscommunication when reserving the rooms.
Pricing and location it's perfect. There was only a miscommunication when reserving the rooms.
8
JORGE
19. Feb. 2023
·
Aufenthalt für 4 Nächte
Beautiful view at the lake Niputche, just crossing the Blvd there is a nice beach. Just please put attention on small maintenance things, example status of paint in bathroom, loose bathroom fixtures. Don't let small cheap items to demerit the perception of the hotel.
Beautiful view at the lake Niputche, just crossing the Blvd there is a nice beach. Just please put attention on small maintenance things, example status of paint in bathroom, loose bathroom fixtures. Don't let small cheap items to demerit the perception of the hotel.
10
Ruben
13. Feb. 2023
·
Aufenthalt für 2 Nächte
Muy buen lugar
Muy buen lugar
Richtlinien der Unterkunft
Hinweise zum Check-in
Alles, was Sie wissen müssen, um problemlos einchecken zu können.
Check-in
Check-out
Check-in ab 15:00
Bis 12:00
Gut zu wissen
Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Check-in time starts at15:00Check-out time ends at12:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-out is available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No rollaway/extra beds available
Dining
Enjoy international cuisine at Stock Cafe, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to noon.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Informationsschalter für Ausflüge
Services
Business-Center
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldautomat
Fahrradvermietung
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Lunchpakete
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktivitäten
Pool
Garten
Pool im Freien
Gartenmöbel
Pool (Seasonal Outdoor)
Fitness Center (nearby)