Hotel NEO+ Kuta Legian by ASTON

Check in was a little different with a QR code setup. Staff friendly. Room was nice - we had the pool access room which led straight out to the pool via the deck. Enough lounge chairs for reading next to the pool. The pool is very cold as it doesn’t get a lot of sun. I couldn’t swim in it myself but I seen a few try their luck. Breakfast was good, eggs cooked your way and other options. Bathroom good size could do with a shower curtain or door but acceptable for the price. They didn’t seem to have pool towels which would be handy as I didn’t bring my own. Bed was comfy and they had plenty of English movie channels to choose from. Air con worked great. Overall for the price very good hotel. Easy to walk to night clubs or poppies lane. Heaps of great food places around as well. 8min walk to big shopping centre!

The staff here were absolutely amazing. They were friendly, accomodating and even offered us free upgrades and late checkout. When you need help, they go above and beyond to help. The free breakfast buffet was delicious, and enjoying it by the pool was a highlight of each day. The location was perfect, close to everything. With a chemist and 24 hour medical clinic a few steps away, endless shops and places to eat, nightlife and only a 10 minute walk to Kuta beach and Beach walk shopping centre. So very convenient. For the price you pay, truly a wonderful place to stay. Would highly recommend it 😊

The staff is performing very good Swimming pool is good Breakfast is average Room is average

혼자 여행 갔다가 머물렀는데, 가성비 하나는 끝장나는 곳입니다 ㅎ 벽면에 샤워기가 있어서 내맘대로 물줄기를 조절하거나 한국 여행자들이 여행때 사용하는 샤워기 필터를 장착하지는 못합니다. 하지만 뷰도 좋고 1층 레스토랑, 수영장 모두 맘에 들었습니다.

Staff were lovely, friendly Some didnt speak much English, but thats ok Always a smile Property needs some work, very tired looking Owners need to up their game Only one bath towel each , which were very grey looking Not pleasant at all Will not be returning

good location, but hotel‘’s facilities getting old,need to repair, corridors were dity, no one clean, 奇怪的客人多了，比以前的質素差了， 早餐的 質素 和食物種類一成不變， 永遠一樣 ，沒有選擇， 智能說 吃飽

Hotel was ok staff was nice, but they let some mental Japanese guy stay there that sat outside his room and smoked cigarettes and yelled at ghosts the entire time I was there. Also Saturday night music by the pool the entertainment was loud, and NOT talented. There was also some type of mechanical noise that sounded like you were living in the belly of the beast. I think it was coming from outside the hotel so maybe not much they could do about it, but made sleeping but very difficult.

The ambiance and the view from your room looking down the pool and the hanging plants is astounding!

I wasn’t a fan of the breakfast and it had no bar but it was an excellent location, clean and staff were friendly

My room was clean and quiet. The pool was really nice. Restaurant had really good food and drinks! The whole place is within walking distance of the beach mall and plenty of shops.

It was very clean and welcoming! The staff were so helpful when we asked for clean towels and to help us break large bills. This hotel is neat and the bed was so comfy and CLEAN. The shower can be wiped down or cleaned a bit but still tidy and no smells.

The bathroom walls had mold that could have been easily cleaned. The rooms are dated and the breakfast was terrible. The staff were accomodating and friendly.

Staff were lovely, friendly Some didnt speak much English, but thats ok Always a smile Property needs some work, very tired looking Owners need to up their game Only one bath towel each , which were very grey looking Not pleasant at all Will not be returning

The hotel is clean, well kept, but what shines the most is the staff. I had the pleasure to meet Gek Mas, the receptionist, who was so warm and exceptional in her helpfulness. All the staff was amazing and so caring to make sure our stay was worthy of remembering. We also met Lea, a server at the delicious breakfast buffet, who was always quick to a smile and always made sure my time at the restaurant was fantastic. When staying in kuta for a night or for an extended stay like I do, there isn't another hotel I rather stay in. Plus the air conditioning in my room is second to none not only in Bali, but anywhere.

good location, but hotel‘’s facilities getting old,need to repair, corridors were dity, no one clean, 奇怪的客人多了，比以前的質素差了， 早餐的 質素 和食物種類一成不變， 永遠一樣 ，沒有選擇， 智能說 吃飽

Awesome place to stay, peacefully clean. The staff are very welcoming and friendly

Kamer was vies en stonk. Kamer was vol met muggen en gekko’s. Badkamer vies en rook muf. Hotel staat midden in een woonwijk en bij het verlaten van je kamer ruik je alleen maar riool lucht. Handdoeken die vies zijn. Roest in de badkamer. Vlekken op het beddengoed.

I really enjoyed my stay here. The rooms were very clean, the staff were friendly & helpful.

The check-in process at the hotel was smooth, and I had a great experience with the front desk staff and professional kitchen employees. However, I do have a few complaints about my stay. Firstly, the bathroom in my room was moldy and had a persistent unpleasant odor. Although I reported it on the day of my arrival, the issue was not resolved during my stay. Secondly, the constant construction noise from machinery near my room was quite bothersome. It would have been helpful if the hotel had informed guests about the ongoing construction beforehand or taken measures to mitigate the noise disturbance. Another issue I encountered was with the hotel's laundry service, which accidentally tore my expensive Levi's t-shirt and didn't inform me about it until I returned to Australia. Lastly, on the day of my checkout, I ordered a meal but couldn't eat at the table due to a red chair provided in the room. This resulted in a few drops of oil staining the bed. I felt embarrassed and uncomfortable when the front desk staff publicly addressed the issue, although they later claimed it was a removable stain. Despite these complaints, I might consider returning to the hotel in the future, mainly because of the service recovery regarding the bed incident. However, I hope they can improve on the mentioned aspects for a better overall experience.

My room was clean and quiet. The pool was really nice. Restaurant had really good food and drinks! The whole place is within walking distance of the beach mall and plenty of shops.

Room was spacious

Bra prisvärt hotell , trevlig hjälpsam personal. Rummet var luftigt och bekvämt. Frukosten var väl mer åt det asiatiska men fanns en del alternativ.

The bathroom walls had mold that could have been easily cleaned. The rooms are dated and the breakfast was terrible. The staff were accomodating and friendly.

Fantastic room, king size bed, GREAT WIFI, amazing AC, nice bathroom. The staff were so kind. The buffet breakfast for 6 US dollars had many choices. Good location, quiet at night. I walked most places or took a vepsa on Grab for 1-2 dollars a ride.

The place was a really nice place to stay, however if you are staying for a few days no much hanging space and no draws for your personal things to be in. Once you get over that fact our stay was wonderful and would definitely stay again.✅

性價比高，房間乾淨，冷氣開太冷會滴水(但這很正常)，隔音算不錯，附近的住客也都很安靜，但外面夜店的重低音到凌晨0點都還有(可能是週末的關係)，聲音會傳進房間。服務很好。

Nice hotel but frustratingly unreliable Internet kind of ruins things… In this day and age.. come on, are you kidding?

Absolutely amazing stay, I loved everything about it, all staff was welcoming, breakfast was always beautiful one thing about my room though where I did dislike was my aircon wasn’t properly working so we would sweat during the whole day and the night when sleeping and there wasn’t any fan so we did go during summer time which just made everything else hot for us. But everything was really really excellent will definitely come back again.

The ambiance and the view from your room looking down the pool and the hanging plants is astounding!

In 2024, a hotel needs yo have a working Wi-Fi. I had an important zoom meeting, which failed. Breakfast is ok if you eat an asian breakfast otherwise no, but for $40/night and if you just need a bed for the night, it’ ok.

Modern very clean and friendly staff . Check in difficult due to QR code

The staff were fantastic and very helpful.

The staff here were absolutely amazing. They were friendly, accomodating and even offered us free upgrades and late checkout. When you need help, they go above and beyond to help. The free breakfast buffet was delicious, and enjoying it by the pool was a highlight of each day. The location was perfect, close to everything. With a chemist and 24 hour medical clinic a few steps away, endless shops and places to eat, nightlife and only a 10 minute walk to Kuta beach and Beach walk shopping centre. So very convenient. For the price you pay, truly a wonderful place to stay. Would highly recommend it 😊

Fantastic room, king size bed, GREAT WIFI, amazing AC, nice bathroom. The staff were so kind. The buffet breakfast for 6 US dollars had many choices. Good location, quiet at night. I walked most places or took a vepsa on Grab for 1-2 dollars a ride.

Staff were lovely, friendly Some didnt speak much English, but thats ok Always a smile Property needs some work, very tired looking Owners need to up their game Only one bath towel each , which were very grey looking Not pleasant at all Will not be returning

Personalet var imødekommende og hjælpsomme. Man kan godt se at hotellet har en del år på bagen, men god værdi for pengene.

The hotel is clean, well kept, but what shines the most is the staff. I had the pleasure to meet Gek Mas, the receptionist, who was so warm and exceptional in her helpfulness. All the staff was amazing and so caring to make sure our stay was worthy of remembering. We also met Lea, a server at the delicious breakfast buffet, who was always quick to a smile and always made sure my time at the restaurant was fantastic. When staying in kuta for a night or for an extended stay like I do, there isn't another hotel I rather stay in. Plus the air conditioning in my room is second to none not only in Bali, but anywhere.

Awesome place to stay, peacefully clean. The staff are very welcoming and friendly

Best service

The check-in process at the hotel was smooth, and I had a great experience with the front desk staff and professional kitchen employees. However, I do have a few complaints about my stay. Firstly, the bathroom in my room was moldy and had a persistent unpleasant odor. Although I reported it on the day of my arrival, the issue was not resolved during my stay. Secondly, the constant construction noise from machinery near my room was quite bothersome. It would have been helpful if the hotel had informed guests about the ongoing construction beforehand or taken measures to mitigate the noise disturbance. Another issue I encountered was with the hotel's laundry service, which accidentally tore my expensive Levi's t-shirt and didn't inform me about it until I returned to Australia. Lastly, on the day of my checkout, I ordered a meal but couldn't eat at the table due to a red chair provided in the room. This resulted in a few drops of oil staining the bed. I felt embarrassed and uncomfortable when the front desk staff publicly addressed the issue, although they later claimed it was a removable stain. Despite these complaints, I might consider returning to the hotel in the future, mainly because of the service recovery regarding the bed incident. However, I hope they can improve on the mentioned aspects for a better overall experience.

Check in was a little different with a QR code setup. Staff friendly. Room was nice - we had the pool access room which led straight out to the pool via the deck. Enough lounge chairs for reading next to the pool. The pool is very cold as it doesn’t get a lot of sun. I couldn’t swim in it myself but I seen a few try their luck. Breakfast was good, eggs cooked your way and other options. Bathroom good size could do with a shower curtain or door but acceptable for the price. They didn’t seem to have pool towels which would be handy as I didn’t bring my own. Bed was comfy and they had plenty of English movie channels to choose from. Air con worked great. Overall for the price very good hotel. Easy to walk to night clubs or poppies lane. Heaps of great food places around as well. 8min walk to big shopping centre!

Établissement bien placé proche de la rue principale avec commerces etc restaurants et a une dizaine de mikutes a pied de la plage. Personnel très professionnel et au petits soins des touristes. Je conseils.

The staff here were absolutely amazing. They were friendly, accomodating and even offered us free upgrades and late checkout. When you need help, they go above and beyond to help. The free breakfast buffet was delicious, and enjoying it by the pool was a highlight of each day. The location was perfect, close to everything. With a chemist and 24 hour medical clinic a few steps away, endless shops and places to eat, nightlife and only a 10 minute walk to Kuta beach and Beach walk shopping centre. So very convenient. For the price you pay, truly a wonderful place to stay. Would highly recommend it 😊

Fantastic room, king size bed, GREAT WIFI, amazing AC, nice bathroom. The staff were so kind. The buffet breakfast for 6 US dollars had many choices. Good location, quiet at night. I walked most places or took a vepsa on Grab for 1-2 dollars a ride.

性價比高，房間乾淨，冷氣開太冷會滴水(但這很正常)，隔音算不錯，附近的住客也都很安靜，但外面夜店的重低音到凌晨0點都還有(可能是週末的關係)，聲音會傳進房間。服務很好。

Kamer was vies en stonk. Kamer was vol met muggen en gekko’s. Badkamer vies en rook muf. Hotel staat midden in een woonwijk en bij het verlaten van je kamer ruik je alleen maar riool lucht. Handdoeken die vies zijn. Roest in de badkamer. Vlekken op het beddengoed.

I wasn’t a fan of the breakfast and it had no bar but it was an excellent location, clean and staff were friendly

My room was clean and quiet. The pool was really nice. Restaurant had really good food and drinks! The whole place is within walking distance of the beach mall and plenty of shops.

Accueil parfait, une belle chambre prête pour notre arrivée, les petits déjeuners variés et un personnel courtois à vôtre écoute et à votre service. Bien placé et proche de la plage et d’un magnifique Mall au bord de mer. Je recommande cet hôtel à Kuta. J’avais réservé pour 10 jours cet hôtel à Bali.

Staff at the premises were lovely and very accommodating. Hotel was beautiful and walking distance to everything we needed. Will definitely be staying here again.

Bra prisvärt hotell , trevlig hjälpsam personal. Rummet var luftigt och bekvämt. Frukosten var väl mer åt det asiatiska men fanns en del alternativ.

The staff here were absolutely amazing. They were friendly, accomodating and even offered us free upgrades and late checkout. When you need help, they go above and beyond to help. The free breakfast buffet was delicious, and enjoying it by the pool was a highlight of each day. The location was perfect, close to everything. With a chemist and 24 hour medical clinic a few steps away, endless shops and places to eat, nightlife and only a 10 minute walk to Kuta beach and Beach walk shopping centre. So very convenient. For the price you pay, truly a wonderful place to stay. Would highly recommend it 😊

The staff is performing very good Swimming pool is good Breakfast is average Room is average

The bathroom walls had mold that could have been easily cleaned. The rooms are dated and the breakfast was terrible. The staff were accomodating and friendly.

Fantastic room, king size bed, GREAT WIFI, amazing AC, nice bathroom. The staff were so kind. The buffet breakfast for 6 US dollars had many choices. Good location, quiet at night. I walked most places or took a vepsa on Grab for 1-2 dollars a ride.

good location, but hotel‘’s facilities getting old,need to repair, corridors were dity, no one clean, 奇怪的客人多了，比以前的質素差了， 早餐的 質素 和食物種類一成不變， 永遠一樣 ，沒有選擇， 智能說 吃飽

Absolutely amazing stay, I loved everything about it, all staff was welcoming, breakfast was always beautiful one thing about my room though where I did dislike was my aircon wasn’t properly working so we would sweat during the whole day and the night when sleeping and there wasn’t any fan so we did go during summer time which just made everything else hot for us. But everything was really really excellent will definitely come back again.

Not a large selection of westerners breakfast

My room was clean and quiet. The pool was really nice. Restaurant had really good food and drinks! The whole place is within walking distance of the beach mall and plenty of shops.

Food options were great