Is parking available at the property?

Parking is available at the property, but it is limited. Guests are advised to check availability in advance.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:30 to 21:00, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property directly.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Madrid Centro, just steps from Puerta del Sol and a 5-minute walk from Plaza Mayor. It is approximately 0.3 miles from Gran Via and 0.4 miles from the Royal Palace of Madrid.

What are the policies regarding children?

Children are welcome at the property. There is no charge for children staying with adults, but cribs are available for a fee of EUR 20.0 per night.

What are the policies for extra beds and cribs?

The property offers cribs (infant beds) for a fee of EUR 20.0 per night. Rollaway or extra beds are not available.

Arenal Suites Puerta del Sol

What guests think

Arenal Suites Puerta del Sol earns consistent praise for its central location, clean and spacious modern apartments with kitchens, and exceptionally helpful staff who communicate clearly and assist with arrivals, luggage, and local tips.

Many guests highlight effective soundproofing despite the lively street, though a few mention night noise or that the entrance can be hard to find. Apartments are well equipped, often with washer dryers, but occasional issues appear such as patchy Wi-Fi, a stiff sofa bed, a faulty shower fitting, or a dryer that underperforms. Expect a comfortable self-catering base in the heart of Madrid.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Apartments support self-catering with well equipped kitchens and in-unit washer dryers; luggage storage is available. Nearby paid parking is used by guests but can be tricky or costly.

Related guest reviews

10

Jany

Sep 17, 2025

·

Stayed 2 nights

Very nice, spacious and clean apartments in the middle of everything. Trains are 5 minutes from your doorsteps. We were welcome by Christian, who was very helpful and prompt. Our flight arrived early morning, and had to store our luggage in the storage locker, right behind the building. Christian let us know that our apartment was ready early and we could check in early if we wanted to. Thank you for a great stay!

10

Matheus

Aug 15, 2024

·

Stayed 2 nights

Fomos com nosso bebê de 11 meses. É um excelente apartamento, com uma máquina de lavar e amplo espaço. A localização é excelente, tem um estacionamento próximo (2 minutos andando) em que deixamos o carro alugado. É caro, mas vale a pena porque não há vagas pelas ruas pequenas. Certamente recomendo e agradeço pela ajuda da Maria, que sempre esteve muito atenta e nos auxiliando via Whatsapp.

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10

Tony

May 22, 2024

·

Stayed 1 night

Large modern space in old Madrid. Quiet even though it’s in the thick of things. Tricky parking if you have a car.

10

Jill

Apr 20, 2025

·

Stayed 6 nights

We had a great stay at Arenal Suites (2 adults, 2 teens, and 1 child). The unit was clean and the staff was super friendly. The unit was stocked with everything we needed. Almost Everywhere was walkable. When we did need to get around outside of the city, we used Uber. We were there Easter week, and the city was a little noisy, but nothing that ruined our stay. We felt very safe while visiting and had an amazing time! Communication was super easy with WhatsApp. The only thing I would note is- the place is a bit hard to find. We got into the city around 7am, and we stored our luggage in the luggage locker place right next door that the staff recommended. Our unit was ready by 1:00 and we were able to check in a bit early. We did have some issues finding the entrance, but the staff was easily reachable to help. We would certainly stay here again!

10

Jorge

Jan 18, 2023

·

Stayed 7 nights

The apartment is excellently located. It was as advertised, super clean and comfortable. Maria’s customer service was excellent as well. Will definitely return and recommend others to stay. Only issue with our apartment (#6) is that the dryer (washer/dryer unit) did not properly dry clothes. We performed several cycles and ended up drying clothes in hangers. Other than that, excellent stay.

10

Lee

Jun 8, 2023

·

Stayed 2 nights

We love this place, clean and spacious, we used washer and dryer once, it works great. Host provided us with the laundry detergent. We cooked once in the kitchen with provided olive oil and salt. The location is unbeatable, walking distance to everything. we are very happy to find this place with such helpful host

10

Vanessa

Jan 20, 2022

·

Stayed 2 nights

Excelente estadia em Madrid onde o ponto alto é a localização. Você pode fazer tudo à pé e eles indicam um estacionamento muito próximo com 20% de desconto. Fomos muito bem recebidos pelo Sr Christopher, onde todo o apartamento se encontrava muito limpo, completo e organizado. É necessário marcar horário para pegar a chave entre 15:30 e 21 hrs. Chegamos antes de 15:30, deixamos as malas, saímos e voltamos com tudo pronto. Também pedimos late check out e fomos atendidos. Ficamos muito satisfeitos!

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10

Heli

Aug 15, 2025

·

Stayed 4 nights

Excellent hotel very modern and clean rooms. Easy access to all attractions. Kitchen was a big plus. The shower was great plenty of hot water and beds comfortable.

10

Maureen

Jun 22, 2025

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Stayed 6 nights

If you come across this gem, book it! Extremely clean property and spacious. We fell in love instantly. Cannot rave about it more to our family and friends. Kid friendly and have a full kitchen and 2 bathrooms. Location is perfect and walkable to everywhere! Book it and you will not be disappointed.

10

Karina

Jun 1, 2024

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Stayed 4 nights

Kunne ikke ha vært bedre! Sentralt beliggenhet med lett tilgang til offentlig transport, restauranter,butikker, attraksjoner. Leiligheten er romslig og er steril ren. Super lett og rask kommunikasjon m. overnattingsstedet. God lydisolering selv på en av de travleste gater. 8 små trappetrinn til heis. God seng (ca. 160cm bred, ikke for hard). God aircondition, kjøleskap m. frys, microbølgeovn, safe, kaffeautomat, vaskemaskin/tørketrommel, strykejern. Mulighet for gratis bagasjeoppbevaring. Anbefales på det sterkeste!

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Cleanliness

Cleanliness is widely praised, with many calling the apartments spotless and well maintained.

Related guest reviews

10

Paolo

Dec 16, 2021

·

Stayed 3 nights

Pulizia e cortesia

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10

Brian

Aug 25, 2025

·

Stayed 3 nights

Great apartments in the centre of Madrid. With all the amenities you need for your stay. Very clean and comfortable, with excellent communication from our host. Well recommended.

10

Margot

Aug 31, 2025

·

Stayed 2 nights

Arenal Suite is the most wonderful property I’ve stayed in on a city break like this. Absolutely amazing location, incredible communication from Christian (especially when our flight was cancelled and plan changed) - he went above and beyond to make sure we had everything we needed and felt at home. The apartment itself was stunning - so clean and spacious with lovely decor, fabulous bathroom, comfy beds and everything we needed. Definitely planning to stay again - thank you Arenal Suites and Christian! We had the best time!

10

Polytimi

Jun 27, 2024

·

Stayed 3 nights

We just stayed at Arenal Suites and everything was perfect! The place is super clean, perfect for a family as we were 4, the staff were welcoming and communicated with us prior with all details. Christian greeted us in person and shared helpful tips for the area as well which was super amazing as we followed his recommendations for delicious meals/ restos. The location is ideal ! Wonderful stay! Thanks to all!

10

Annabel

May 18, 2025

·

Stayed 2 nights

Spectacular location, spacious, clean and modern. Maria was great checking us in. Beds were comfortable, and the location can't be beat. It was a bit of a home for our family of four. We will be back.

10

Johnathan

Nov 27, 2025

·

Stayed 1 night

Great location, excellent service, clean room. Couldn't ask for more!

10

Anna

Aug 26, 2022

·

Stayed 2 nights

Pulita. Arredata bene. Centrale

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10

Yanet

Mar 29, 2023

·

Stayed 6 nights

Excellent place to stay, location is perfect. The apartment was safe, extremely clean and Christian, the manager was always there in the front desk and very helpful. We are planning to return to this apartments when we come back to Madrid.

10

Suzanne

Apr 16, 2025

·

Stayed 2 nights

Great location - very walkable city. Large grocery was nearby as well as many good restaurants. Property was clean and nice.

10

Ana Cristina

Dec 14, 2025

·

Stayed 2 nights

Impecável , limpeza , equipe , localização!

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Rooms

Apartments are modern, spacious, and comfortable with good beds and effective soundproofing. A few guests note patchy Wi-Fi coverage and some occasional street noise at night.

Related guest reviews

10

Arash

Oct 19, 2023

·

Stayed 3 nights

Exceeded my expectations, great location and apartment. Newly renovated and super clean. We were very comfortable and enjoyed our stay. We stayed at apartment #2 which over looks the lively street, but once we closed the windows it was very quiet. Our apartment was loaded with the basic amenities to cook and wash clothing. At the heart of Madrid, and very short walk to many restaurants and the King's Palace. Highly recommendee.

8

Cathy

Jul 20, 2025

·

Stayed 4 nights

This apartment is lovely--fantastic location (pedestrian street, two minute walk from metro Sol, lots of food, upscale groceries, 15 minute walk to Prado etc.) The bed was great. the a/c was great, lots of room, great hosts. The only flaw is that the wifi is not that good. We just used our phones but if you had to work, this would become an issue. Fantastic place overall.

10

Hu

May 5, 2024

·

Stayed 3 nights

Very spacious apartment in the center of Madrid. Convenient location and all nice facilities.

10

Margot

Aug 31, 2025

·

Stayed 2 nights

Arenal Suite is the most wonderful property I’ve stayed in on a city break like this. Absolutely amazing location, incredible communication from Christian (especially when our flight was cancelled and plan changed) - he went above and beyond to make sure we had everything we needed and felt at home. The apartment itself was stunning - so clean and spacious with lovely decor, fabulous bathroom, comfy beds and everything we needed. Definitely planning to stay again - thank you Arenal Suites and Christian! We had the best time!

10

Tony

May 22, 2024

·

Stayed 1 night

Large modern space in old Madrid. Quiet even though it’s in the thick of things. Tricky parking if you have a car.

10

DJ

Aug 21, 2025

·

Stayed 2 nights

Our first time to Madrid. Picked this place because it was a great price. Glad we did because it is in an amazing location and close to a lot of historical sites. Building is very sound proofed. For how loud it was outside, we could not hear it in our unit. Will definitely stay here again if we come back.

10

Maria

Nov 7, 2025

·

Stayed 4 nights

El apartamento es muy amplio, impecable todo, y Christian es muy amable y servicial.

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10

Jackqueline

Apr 19, 2024

·

Stayed 4 nights

Very nice apartment that is very well located. The property is clean and felt safe. We were traveling with a small toddler so there is an elevator that was helpful for a stroller. It does get pretty loud sometimes as calle arenal is very busy, but the apartment is pretty soundproof.

10

Heli

Aug 15, 2025

·

Stayed 4 nights

Excellent hotel very modern and clean rooms. Easy access to all attractions. Kitchen was a big plus. The shower was great plenty of hot water and beds comfortable.

8

Peter

Jun 8, 2024

·

Stayed 4 nights

We were looking for a 2BR and 2 bathroom apartment for two couples. Christian was excellent in looking after us. He gave us tips for the area and got us extra supplies. The suite was in an great location, was very clean and had ample space for the 4 of us. The only downsides were 1.5 baths and the wifi didnt reach the last bedroom, but when we checked out and advised Christian he said that an extender will fix that. Overall we were very happy with our stay.

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Service

Service is consistently friendly, proactive, and highly communicative, with staff offering WhatsApp support, local tips, luggage help, and smooth check-ins and check-outs. Several guests mention flexible help with early check-in and taxis.

Related guest reviews

10

Brian

Aug 25, 2025

·

Stayed 3 nights

Great apartments in the centre of Madrid. With all the amenities you need for your stay. Very clean and comfortable, with excellent communication from our host. Well recommended.

10

Asha Mandira

Feb 19, 2024

·

Stayed 4 nights

Great location, vibrant spot, walkable to key landmarks and transport links. The apartment is clean, modern, spacious and well equipped. The staff (Christian) facilitated a late checkout; responsiveness and helpful. Overall a perfect place for a short city break - thank you!

8

Katie

Feb 22, 2025

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Stayed 2 nights

Good communication and a straightforward check-in and check-out process.

10

Jany

Sep 17, 2025

·

Stayed 2 nights

Very nice, spacious and clean apartments in the middle of everything. Trains are 5 minutes from your doorsteps. We were welcome by Christian, who was very helpful and prompt. Our flight arrived early morning, and had to store our luggage in the storage locker, right behind the building. Christian let us know that our apartment was ready early and we could check in early if we wanted to. Thank you for a great stay!

10

Ivey

Apr 5, 2025

·

Stayed 5 nights

Excellent location and 7-star service. Highly recommended and definitely willing to come back!

10

rt

Jan 27, 2025

·

Stayed 3 nights

Christian welcomed us very kindly, explained everything about the facilities and made sure we had the best possible stay. Thank you Christian!!!!

6

Maura

Dec 22, 2024

·

Stayed 3 nights

Wonderful apartment for 3 adults traveling together. Having the extra 1/2 bath and separate sleeping areas was perfect. Our daughter did say she could feel the springs in the pull out sofa, it might need a new mattress. Otherwise, everything was great. Our communication with Christian about arrival time made everything very easy. He was also very helpful arranging an early morning taxi for our departure. We would definitely recommend this property, and we would definitely stay here again.

10

SHELLY

Apr 24, 2025

·

Stayed 3 nights

Friendly staff Christian provided great dinning and cultural recommendations!

10

Melanie

Nov 5, 2025

·

Stayed 2 nights

Cristian was very kind and extremely helpful. He held my suitcase while I went to the coast for a couple days, called my taxis and all the things. I am going to happily stay here again when I come back in a few months. Everything most people want to see is in short walking distance as well.

10

Ghassan

Aug 5, 2025

·

Stayed 2 nights

Customer service was outstanding. Our contact person Maria was lovely and hospitable, we really felt at home. Location was great, it was few steps away from major attractions, metro station, and shopping centers. Highly recommend.

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Location

Exceptionally central and walkable to Puerta del Sol, Plaza Mayor, metro links, and major sights. The area is lively; some guests report night noise, while many found interiors quiet once windows are closed.

Related guest reviews

10

YEIRY

May 8, 2024

·

Stayed 3 nights

The place was amazing. It was big, close to the metro station, to many touristic places and with many restaurants close by as well as a grocery store. We were 4 people and had plenty of space. I would definitely stay here again

10

Mykola

Jul 6, 2024

·

Stayed 3 nights

Excellent aparthotel in a great location

10

Jany

Sep 17, 2025

·

Stayed 2 nights

Very nice, spacious and clean apartments in the middle of everything. Trains are 5 minutes from your doorsteps. We were welcome by Christian, who was very helpful and prompt. Our flight arrived early morning, and had to store our luggage in the storage locker, right behind the building. Christian let us know that our apartment was ready early and we could check in early if we wanted to. Thank you for a great stay!

10

DJ

Aug 21, 2025

·

Stayed 2 nights

Our first time to Madrid. Picked this place because it was a great price. Glad we did because it is in an amazing location and close to a lot of historical sites. Building is very sound proofed. For how loud it was outside, we could not hear it in our unit. Will definitely stay here again if we come back.

10

Maria Cecilia

Sep 8, 2025

·

Stayed 4 nights

Location was perfect. In the middle of Sol. Restaurants, El Corte Ingles, shops and bars were nearby.

10

Marco Antonio

Jul 1, 2024

·

Stayed 1 night

Si hay alguien amable y atento en Madrid es la persona que te recibe en estos departamentos. Los recomiendo mucho por eso y porque están temodelados recientemente, son amplios, cómodos y excelentemente ubicados.

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10

Kiranbir

Apr 3, 2024

·

Stayed 6 nights

This is a fantastic place to stay. It’s a little noisy bc it’s right off of Sol square but that is exactly where you want to be if you want to see all the tourist sites. Well equipped with everything you need including a kitchen with dishes, fridge and stove. Highly recommend!

10

Johnathan

Nov 27, 2025

·

Stayed 1 night

Great location, excellent service, clean room. Couldn't ask for more!

10

Nirupama

Mar 18, 2023

·

Stayed 2 nights

Amazing location. Would stay here again!!

10

Jennifer

Apr 12, 2025

·

Stayed 2 nights

Excellent location near Puerta del Sol and Plaza Mayor, a bit noisy at night but other than that no complaints! Headed back in a few days, such a great spot!

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $231	16 $209	17 $201	18 $226	19 $202	20	21
22	23 $277	24	25 $309	26 $324	27 $342	28
29 $220	30 $210

Su	Mo	Tu	We	Th	Fr	Sa
		1 $277	2 $279	3 $211	4 $517	5 $442
6 $434	7 $395	8 $202	9	10 $232	11	12
13 $258	14 $226	15 $200	16	17 $264	18 $285	19 $301
20 $235	21 $223	22 $203	23 $258	24	25 $292	26
27	28	29 $298	30 $337	31

Arenal Suites Puerta del Sol

About this property

Location

Room options

Family Apartment

Superior Apartment, 1 Bedroom

Design Studio (7)

Signature Apartment, 2 Bedrooms (6)

Family Apartment, 3 Bedrooms (8)

Guest reviews of Arenal Suites Puerta del Sol

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Arenal Suites Puerta del Sol

Prices for upcoming dates

Business details