Is parking available at the hotel?

Yes, self-parking is available on-site for a fee of PLN 90 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately PLN 90 for adults and PLN 45 for children.

Does the hotel allow pets?

Yes, pets are allowed with a fee of PLN 60 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange transfers directly with the hotel.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the hotel located in relation to key attractions?

The hotel is located in Kraków (Debniki), within a 5-minute drive of Main Market Square and Wawel Castle. It is approximately 14.9 km from John Paul II - Balice Airport.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, which is not specified.

Q Hotel Plus Kraków - Comfort in the Heart of Kraków

Average nightly price at Q Hotel Plus Kraków by month, last 12 months (USD)
Month	Average price
January	$77
February	$80
March	$131
April	$104
May	$158
June	$122
July	$118
August	$119
September	$161
October	$117
November	$115
December	$124

What guests think

At Q Hotel Plus Kraków, travelers repeatedly praise clean, comfortable rooms and a convenient, quiet location near the river, Wawel and the ICE congress center, with easy transport and a breakfast many rate highly for taste and variety.

Staff feedback is mixed: many describe friendly, helpful service, while others report unhelpful reception, slow bar or restaurant service, and loyalty benefits not honored. Facilities draw some criticism, including an outdated or under-equipped gym, limited or pricey parking, and basic toiletries with no separate shampoo or conditioner. Rooms are generally modern and quiet, though a few guests noted AC problems, door-slam noise, bedding comfort quirks, or two singles pushed together. Overall, a reliable base for conference goers and sightseers, with comfortable rooms but trade-offs in service consistency and some amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym is present but described as outdated or under-equipped in multiple reviews. Parking can be limited or expensive, and toiletries are basic (often only pump soap, without separate shampoo or conditioner).

Related guest reviews

6

Angelika

Nov 11, 2024

·

Stayed 3 nights

Very good breakfast. However, there was no shampoo or conditioner in the bathroom, only shower gel. I believe that such amenities should be provided in a 4star hotel. You can also hear every door slam in the hallway from the room.

8

Lars Peter

Jul 23, 2024

·

Stayed 1 night

Dejlig beliggenhed, god restaurant. Dyr men god morgenmad. Værelse på 5. sal med god udsigt. Dog, da jeg ankom i bil blev jeg mødt af et skilt på nedkørslen til p-kælderen - ingen ledige pladser, kontakt receptionen hvis du har reserveret ! Så var gode råd dyre - heldigvis var det søndag og dermed muligt at parkere på nærliggende offentlige betalings-parkering. Men parkeringsbøvlet trækker ned i den samlede vurdering af hotellet.

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10

Edward

Sep 15, 2025

·

Stayed 7 nights

Ruhig gelegen und gute Zimmer. Housekeeping was nett und gründlich. Das Frühstück ist sehr gut und umfangreich. Leider sind die Fitnessgeräte veraltet und funktionieren teilweise nicht. Das Restaurant hat gute Qualität, ist aber gegenüber der Umgebung zu teuer. Leider war das Personal überfordert, hat alle Gäste in eine laute Ecke gesetzt. Die Getränke kamen nach dem Essen. Hotel und Frühstück super, Restaurant würde ich nicht empfehlen.

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10

david

Jun 22, 2023

·

Stayed 1 night

Great location hotel, room was large, bright, and had everything in it that you need. Gym, although large, could do with some more equipment in it. Breakfast very tasty also, good hotel.

8

Victor

Apr 16, 2025

·

Stayed 2 nights

La ubicación muy buena,el hotel muy confortable al igual que las camas.Muy buena relación calidad-precio.El restaurante poca variedad pero mucha calidad. El parking algo caro y los empleaos,salvo dos,muy serios y poco colaboradores con las dudas de los clientes

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10

David

Aug 6, 2025

·

Stayed 2 nights

Lovely hotel in a quiet location. Rooms were large and the bed comfy, although it was 2 singles pushed together and they weren’t zip linked so did move slightly creating a gap. Good selection at breakfast and food in restaurant was good. Room service available. The hotel has parking but pre-book it before you arrive.

10

Rosemary

Oct 23, 2024

·

Stayed 3 nights

The hotel is close to the river, and immediately across from the convention center, which is perfect if visiting for a conference. The room I had was very quiet, had nice amenities, and staff provided great service every day. The bathroom floor was heated, which was lovely. Breakfast was excellent, and open for a decent amount of time. The only thing lacking was shampoo or any other toiletries. All that is provided is pump-bottle soap for both vanity and shower. There may be a option to pick some up at the front desk, but by the time I realized it, I just had to forgo washing my hair. Otherwise, it's a great property. Desk staff were very helpful when I was trying to sort out the bus to airport at the end of my stay. One even walked me to the door to show me exactly where to go for the bus station. I highly recommend it.

8

Sally

Nov 8, 2023

·

Stayed 2 nights

Convenient walking to Old Town and transportation. Clean and nice breakfast buffet. However, the phone charger receptacles did not work, and needed an adapter. Also, the bathroom only provided one liquid soup for washing, and no shampoo or conditioner.

6

Marcin

Jun 1, 2025

·

Stayed 2 nights

Lack of parking was the only issue.

10

Jimmy

Aug 17, 2024

·

Stayed 3 nights

Quick 20 minute walk from old town. Love the quietness of the location, and its access to a train that leads to central station. Staff was courteous and the restaurant/room service was exceptional. One of the best meals I've had in Warsaw surprisingly. There is a gym there and the facility was clean and modern. Highly recommend

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and well-kept spaces, with housekeeping generally thorough. A few exceptions mention old-carpet odors or maintenance issues like no hot water.

Related guest reviews

10

Jamie

Dec 8, 2025

·

Stayed 2 nights

Clean room, comfortable beds

10

Christos

Feb 4, 2026

·

Stayed 5 nights

Clean, kind personnel, convenient location for a conference in ICE, good public transport connection (to the city center, the salt mines and the airport). Relatively short walk (~20min) to the old city center. Some rooms have nice view to the river.

6

Alexander

Oct 23, 2024

·

Stayed 3 nights

Zimmer war ok, duch den alten Teppichboden roch es aber unangenehm. Zum Glück konnte man das Fenster öffnen. Frühstück für 20 eur wae happig. Weil es gute Bäcker gleich um die ecke gab, habe ich mir verkniffen.

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10

Ananthakrishnababu

Jan 3, 2026

·

Stayed 1 night

Clean hotel not too far from the city centre. Staff was helpful but some were not the most friendly. Thankfully the staff on the next day in the morning was amazing and so friendly and helpful. Rooms are ok size but functional.

10

Izabella

Dec 28, 2025

·

Stayed 1 night

Clean, comfortable, great location, friendly staff, yummy breakfast

10

Marek

Mar 9, 2025

·

Stayed 2 nights

Great location. Clean, modern looking hotel

10

SUDHA

Jul 9, 2025

·

Stayed 3 nights

Hotel check in was very quick and smooth. The room was very clean including the bathroom. conveniently located next to coffee shops, bus station, 15 mins walk to city centre.

4

Henrik

Feb 13, 2026

·

Stayed 1 night

Ingen varmt vand på værelset

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10

Tobias

Jun 1, 2025

·

Stayed 3 nights

Sehr sauber Zimmer und alles sehr leise! Bequeme Matratzen

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10

hinna

Oct 18, 2024

·

Stayed 2 nights

Great location, very good breakfast very clean hotel nice and friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable and often quiet, with some larger options and occasional river views. Reported drawbacks include AC not working, door-slam noise, beds made from two singles, or bedding comfort concerns.

Related guest reviews

10

Susanne

Jun 22, 2025

·

Stayed 2 nights

Fräscht och fint hotell. Vi bodde i en svit och den var trevlig och stor. Välfylld minibar. Stort badrum med både badkar och dusch.

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10

Marcin

Sep 29, 2024

·

Stayed 4 nights

Localisation is a strong point of this hotel and nice restaurant with good dishes. Bedding unfortunately plastic and bed in my opinion is too firm.

6

Mari Kristina

Sep 26, 2024

·

Stayed 1 night

While most aspects were excellent—clean rooms, friendly staff, and a great location—the air conditioning did not work during my stay. It was 25°C in the room, which made it uncomfortable, especially during the night.

10

William

Aug 10, 2025

·

Stayed 3 nights

We loved this hotel. Sleek, large room, easy walk to Old Town and the Jewish Quarter. Highly recommend.

10

steven

Apr 18, 2023

·

Stayed 2 nights

Great hotel. Super clean and spacious in a great location

10

david

Jun 22, 2023

·

Stayed 1 night

Great location hotel, room was large, bright, and had everything in it that you need. Gym, although large, could do with some more equipment in it. Breakfast very tasty also, good hotel.

10

Boonleng

Oct 12, 2025

·

Stayed 7 nights

Hotel is clean, quiet, near the attractions of the city. I had a room with a view towards the river, seeing the Krakow Eye. Everyday, the coffee capsules are replenished, towels are replaced, bed is made. Love the scent of the sample lotion.

10

David

Aug 6, 2025

·

Stayed 2 nights

Lovely hotel in a quiet location. Rooms were large and the bed comfy, although it was 2 singles pushed together and they weren’t zip linked so did move slightly creating a gap. Good selection at breakfast and food in restaurant was good. Room service available. The hotel has parking but pre-book it before you arrive.

10

Helene

Mar 21, 2023

·

Stayed 2 nights

Super hôtel avec literie parfaite, au calme, à qq metres à pieds du château. Ideal pour aller se balader au centre de Cracovie.

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6

Erik

Oct 21, 2025

·

Stayed 1 night

Väldigt lyhört, fin personal i restaurangen men övrig personal var sådär

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Service

Service feedback is mixed: many guests found staff friendly and helpful, but others noted unhelpful reception, slow bar/restaurant service, or loyalty benefits and upgrades not honored.

Related guest reviews

6

Julia

Jun 22, 2025

·

Stayed 2 nights

The hotel is OK, but the service was extremely bad. First the receptionist lady informed us that we cannot check-in yet (without any explanation), and she was very rude. Then the waiter at the hotel’s restaurant messed up our order and later he billed us incorrectly and wanted us to pay again (mind you that there is certain currency exchange rate when paying by card). What comes to the room service/house keepers, the cleaners tried to come in to our room multiple times even if we told them that there is no need for the housekeeping. Over all the stay was 5/10. Not too friendly staff but same goes to the locals.

10

Jean Ronald

Feb 10, 2025

·

Stayed 1 night

Hello. I really enjoyed your attention to service. I felt very welcome at Q Hotel Plus. Your staff is excellent even when not easy, like serving my group of 9 people just before the restaurant closed. The complimentary bottle of wine to my room was a very elegant detail. I was in Krakow for business and had no time to enjoy your beautiful city. I plan to return for leisure and will definitely stay at Q Hotel Plus. Thank you so much! Dr. Jean-Ronald LaFond

4

Jarle

Sep 20, 2023

·

Stayed 7 nights

Nice hotel in good state, but «the policy» was used as the argument for nor beeing service minded and helpful. Will find another hotel next time.

8

Malin

Jun 22, 2025

·

Stayed 3 nights

Lite otrevlig personal och dålig på engelska Drinkarna tog väldigt lång tid

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2

Itay

Aug 26, 2023

·

Stayed 1 night

Very unpleasant welcome at the hotel. Front desk supervisor refuses to honor the platinum membership while being part of the VIP program, And upgrading to a better room even though they had availability. When asked why wont she upgrade, Her answer was that they can sell this room for more money and therefore she prefer not to upgrade. Even though the room they ended up giving was available at check in, Front desk requested extra fee for few few hours early check in. Hotel supervisor showed no intention to make the stay or check in pleasant. Lots of noise during the night. Location was excellent and with walking distance to the city center. Beside that, I would avoid this hotel if possible.

10

Ricardo

Feb 23, 2026

·

Stayed 1 night

The room was great, the staff super friendly and the prices of the room service spot on

10

SUDHA

Jul 9, 2025

·

Stayed 3 nights

Hotel check in was very quick and smooth. The room was very clean including the bathroom. conveniently located next to coffee shops, bus station, 15 mins walk to city centre.

2

Mohammed

Nov 29, 2024

·

Stayed 1 night

The treatment in Ala will not be received was devoid of courtesy and respect, although I have a golden membership in the hotel program and I have found no more mistreatment than the receptionist.

6

Morten

May 3, 2025

·

Stayed 2 nights

Bra hotell, flott beliggenhet. Reint og pent. Dårlig og treg service, både i baren og restauranten. Maten var ikke av det beste.

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10

Steven Gordon

Nov 14, 2025

·

Stayed 2 nights

Didn’t receive any of the Expedia benefits on this stay, or the previous one (wine or upgrade) Hotel is good and friendly staff. Convenient for the city and ICE Krakow which is next door. Staying again next year.

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Location

Quiet base near the river, Wawel and ICE, typically 15–20 minutes’ walk to Old Town, with easy tram/bus links including the airport bus. Some guests felt it was a bit far from the main historic area.

Related guest reviews

10

Christos

Feb 4, 2026

·

Stayed 5 nights

Clean, kind personnel, convenient location for a conference in ICE, good public transport connection (to the city center, the salt mines and the airport). Relatively short walk (~20min) to the old city center. Some rooms have nice view to the river.

10

Toril

Aug 29, 2024

·

Stayed 3 nights

Rett ved endeholdeplassen til flybussen (buss 300). Rommet var rent og av grei størrelse. Veldig stille. Hyggelig betjening. Hadde ikke frokost, så den vet jeg ikke hvordan det var. Ligger litt utenfor gamlebyen, men er gangavstand. Det er uansett masse busser/trikker i alle retninger et par hundre meter unna. Kort vei til elvepromenaden. Har funnet min nye favoritt i Krakow

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10

William

Aug 10, 2025

·

Stayed 3 nights

We loved this hotel. Sleek, large room, easy walk to Old Town and the Jewish Quarter. Highly recommend.

8

Christine

Sep 11, 2025

·

Stayed 4 nights

Great location for walking into the city and far enough to be out of the way. Highly recommend. Got the bus to the airport which was right outside the hotel, should have got the bus there at it was super convenient

10

Christian

Aug 17, 2024

·

Stayed 3 nights

Lage an der Weichsel und in der Nähe des Zentrums

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8

Albert

Sep 4, 2025

·

Stayed 4 nights

It was close to the Wawel castle. A little too far to walk to the old town where all the historical buildings are. Breakfast buffet was too expensive.

10

Ozkan

Jun 17, 2024

·

Stayed 3 nights

For me, it was in a great location. from the hotel to the old town walk was 20 minutes. I enjoyed the walk the area where the hotel is there Is a river Liked walking around the river.

10

JOSE

Jul 6, 2025

·

Stayed 3 nights

Buen hotel con excelente ubicación

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10

Helene

Mar 21, 2023

·

Stayed 2 nights

Super hôtel avec literie parfaite, au calme, à qq metres à pieds du château. Ideal pour aller se balader au centre de Cracovie.

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10

Jimmy

Aug 17, 2024

·

Stayed 3 nights

Quick 20 minute walk from old town. Love the quietness of the location, and its access to a train that leads to central station. Staff was courteous and the restaurant/room service was exceptional. One of the best meals I've had in Warsaw surprisingly. There is a gym there and the facility was clean and modern. Highly recommend

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Dining

Breakfast is widely praised for quality and selection, though several consider it pricey. Restaurant and room service food is generally good, but service can be slow and prices higher than nearby options.

Related guest reviews

10

Giuseppe

Dec 9, 2025

·

Stayed 3 nights

Hotel in ottima posizione, molto vicino al centro e soprattutto comodissimo per gli autobus sia per le maggiori attrazioni turistiche sia pe l'aeroporto. Colazione davvero super e personale molto cortese. Ci hanno anche postposto il check-out di un paio di ore per un problema di salute di un nostro famigliare . Non si può chiedere di più.

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10

Edward

Sep 15, 2025

·

Stayed 7 nights

Ruhig gelegen und gute Zimmer. Housekeeping was nett und gründlich. Das Frühstück ist sehr gut und umfangreich. Leider sind die Fitnessgeräte veraltet und funktionieren teilweise nicht. Das Restaurant hat gute Qualität, ist aber gegenüber der Umgebung zu teuer. Leider war das Personal überfordert, hat alle Gäste in eine laute Ecke gesetzt. Die Getränke kamen nach dem Essen. Hotel und Frühstück super, Restaurant würde ich nicht empfehlen.

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10

Izabella

Dec 28, 2025

·

Stayed 1 night

Clean, comfortable, great location, friendly staff, yummy breakfast

10

Wander

Oct 16, 2023

·

Stayed 3 nights

Hotel incrível… com vista e próximo ao castelo (15min andando). Fizemos todos os pontos turísticos a pé! Achei o café da manhã caro, come-se fácil e bem na cidade . Recomendo pela localização

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8

Sami

Jan 3, 2026

·

Stayed 3 nights

Chambre confortable avec sol chauffant dans la salle de bain, bon petit déjeuner, pas loin du centre à pied

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8

Albert

Sep 4, 2025

·

Stayed 4 nights

It was close to the Wawel castle. A little too far to walk to the old town where all the historical buildings are. Breakfast buffet was too expensive.

6

Morten

May 3, 2025

·

Stayed 2 nights

Bra hotell, flott beliggenhet. Reint og pent. Dårlig og treg service, både i baren og restauranten. Maten var ikke av det beste.

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10

HENRIETTE

Oct 16, 2024

·

Stayed 3 nights

Check-in rapide. 2 ascenseurs (panoramiques) qui fonctionnent très bien. Chambre impeccable. J'ai utilisé le restaurant uniquement pour le repas du soir : service courtois, plats préparés avec de bons ingrédients et joliment présentés. Je recommande cet hôtel situé tout près de la Vistule et du château Wawel.

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10

Herman

Jan 24, 2026

·

Stayed 5 nights

Flott hotell og nydelig frokost.

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10

hinna

Oct 18, 2024

·

Stayed 2 nights

Great location, very good breakfast very clean hotel nice and friendly staff

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $96
8 $68	9 $62	10 $66	11 $84	12 $104	13 $104	14 $106
15 $66	16 $106	17 $262	18 $92	19 $221	20	21 $92
22 $71	23 $78	24 $91	25 $85	26 $188	27 $376	28 $135
29 $72	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
		1 $105	2 $106	3 $109	4 $171	5 $222
6 $106	7 $188	8 $188	9 $215	10 $137	11 $137	12 $136
13 $78	14 $72	15 $72	16 $78	17 $72	18 $99	19 $106
20 $66	21 $66	22 $72	23 $72	24 $84	25 $84	26 $98
27 $91	28 $98	29 $119	30 $154	31 $329

Q Hotel Plus Kraków

Prices for Q Hotel Plus Kraków

Monthly average prices

About this property

Location

Room options

Executive Double Room, 1 Queen Bed

Studio Suite, 1 Queen Bed, Bathtub

Standard Double Room, 1 Queen Bed

Standard Single Room

Standard Twin Room, 2 Twin Beds

Guest reviews of Q Hotel Plus Kraków

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Q Hotel Plus Kraków

Considering this hotel for your Kraków trip?

Prices for upcoming dates