Is parking available at the property?

Self-parking is available on-site for a fee of AUD 35 per day. Limited parking spaces are offered, and reservations are not required.

Are pets allowed at the property?

Pets are not allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability. Guests should contact the property in advance to request these options.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available, but specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Newcastle West, within a 5-minute drive of Newcastle Civic Theater and Newcastle Showground. It is approximately 2.4 miles from Newcastle International Sports Centre and Merewether Ocean Baths. Public transport options are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free, but rollaway beds are available for AUD 50 per night and cribs for AUD 10 per night.

What are the policies regarding extra beds and cribs?

The property offers cribs for AUD 10 per night and rollaway beds for AUD 50 per night. Advance request or confirmation may be required for these options.

Quest Newcastle West Aparthotel

Average nightly price at Quest Newcastle West by month, last 12 months (USD)
Month	Average price
January	US$154
February	US$168
March	US$170
April	US$168
May	US$168
June	US$153
July	US$158
August	US$149
September	US$162
October	US$155
November	US$145
December	US$154

What guests think

At Quest Newcastle West, guests consistently praise friendly staff and spacious, well-presented apartments with heritage character, while noting convenient light-rail access, limited paid parking that often needs pre-booking, and the absence of an on-site restaurant or bar.

Most reviews describe clean, modern, well equipped rooms, though several mention poor ventilation or non-opening windows in some units, occasional street or venue noise, and inconsistent shower pressure or hot water. A few guests also noted construction hindering pedestrian access or that the immediate area feels less appealing than central spots. Expect a comfortable, self contained stay with character, suited to travellers who prioritise space over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities are limited: there is no restaurant, bar or pool. Parking is limited and paid (around $30), often requiring pre-booking, with a small gated lot and street parking as overflow.

Related guest reviews

10

Ivane

2 Aug 2024

·

Stayed 1 night

Great accomodation. We had a 2 bedrooms appartment and it was spacious, clean, beds were comfy and staff was friendly. Parking is very limited around but you can pay a supplement to park in reserved gated or ungated parking.

10

Esther

22 Sept 2024

·

Stayed 1 night

The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.

8

Imelda

23 Nov 2025

·

Stayed 1 night

Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.

10

Steve

25 Feb 2023

·

Stayed 1 night

Great but no bar or cafe so not socially inviting. Also no pool.

10

Peyton

14 Feb 2024

·

Stayed 2 nights

Easy to get to. They have parking onsite for an extra fee or there is street parking available depending on your needs. Rooms were clean and tidy.

8

paul

3 Feb 2025

·

Stayed 1 night

Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.

10

Jason

8 Dec 2023

·

Stayed 1 night

Super nice hotel and really cool room with glass walls. Really spacious lobby and room. Gated parking has 10 spots and cost $30 a night

10

Geoff

6 Jul 2025

·

Stayed 1 night

Great facility , just needed to know you had to pre book secure parking

8

Ang

29 Dec 2023

·

Stayed 2 nights

The good * Easy Check-in/Check-out * Polite and professional Front Desk/Service staff * Well renovated and maintained heritage property which gives it an old world charm * Convenient location Work-ons * Bathroom had cracked/fatigued tiles * House keeper did not clean/wipe surfaces and make the bed (which is expected from a premium property) * Parking is on the expensive side ($30 a night)

8

Mitchell

17 Apr 2023

·

Stayed 2 nights

Overall the bed was okay. It was on wheels, and lacked basic amenities such as a restaurant.

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Cleanliness

Generally very clean and well presented, with many noting tidy rooms. Some reports cite bathroom odours, mould or cracked tiles, cockroaches, damp bedding, and occasional lapses in housekeeping.

Related guest reviews

4

Steven

29 Dec 2024

·

Stayed 2 nights

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.

8

Kirsten

19 Dec 2024

·

Stayed 2 nights

Excellent apartment. Very clean and spacious. Fabulous cus service. Great parking & location.

10

Natalia

11 Sept 2023

·

Stayed 1 night

The staff were exceptionally friendly. The room was clean and well-appointed.

8

Mr G

7 Dec 2025

·

Stayed 2 nights

Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.

8

Ang

29 Dec 2023

·

Stayed 2 nights

The good * Easy Check-in/Check-out * Polite and professional Front Desk/Service staff * Well renovated and maintained heritage property which gives it an old world charm * Convenient location Work-ons * Bathroom had cracked/fatigued tiles * House keeper did not clean/wipe surfaces and make the bed (which is expected from a premium property) * Parking is on the expensive side ($30 a night)

6

Damien

29 Oct 2025

·

Stayed 2 nights

Middle age Female staff member alittle abrupt upon check-in, cockroaches in the room. Property and amenities pretty average overall. Not much on-site.

10

Peter

10 Nov 2025

·

Stayed 2 nights

Very friendly staff , clean room

4

Dut Ram

17 Sept 2023

·

Stayed 2 nights

The room when I checked in was not as it is shown in the picture. It was smelling as there was no proper ventilation. Theres no window at all which can be opened. The AC stopped working in the middle of the night. The linen and Bed was damp and cold. Had to use a spare blanket from the closet. It was a terrible experience. Also I couldnt get a parking spot and had to park in the street.

8

Susan

10 Mar 2024

·

Stayed 1 night

Very clean.

6

Kim

11 Jan 2025

·

Stayed 1 night

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.

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Rooms

Rooms are generally spacious, modern and well equipped, with heritage character. Several guests note drawbacks such as poor ventilation or non-opening windows in some units, limited outlook or privacy at ground level, noise from nearby venues or upstairs, and weak shower pressure or hot water.

Related guest reviews

6

Barbara

21 Mar 2023

·

Stayed 2 nights

The Quest is well located for access to the Light Rail and the unit was well appointed. Our 2 bedroom unit was however located at ground level with bedroom windows facing directly onto the street. On Friday and Saturday night there was much noise from pedestrians talking and laughing at 2am plus thumping noises from the music at the pub across the road. Ear plugs were provided but a higher level room would be more private. Another issue is the parking. This should be included with the room rate.

10

Steven

20 Nov 2024

·

Stayed 3 nights

Our studio was great. Neat & modern. But was on the ground floor so no view and airless. Staff excellent. Parking options. Very quiet, close to light rail station. 8/10

6

Kim

3 Dec 2023

·

Stayed 2 nights

Rooms are noisy from people walking around upstairs

8

Michael

2 Nov 2024

·

Stayed 6 nights

No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.

4

Scott

24 Aug 2025

·

Stayed 2 nights

The bed was shocking, pillows as hard as a rock and the shower barely got hot. Front desk people were great. Just not overly happy with the room.

10

Shellie

27 Oct 2024

·

Stayed 1 night

Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great

10

Jessica

26 Apr 2025

·

Stayed 5 nights

Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!

10

Anthony

12 Aug 2025

·

Stayed 2 nights

Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again

4

Dut Ram

17 Sept 2023

·

Stayed 2 nights

The room when I checked in was not as it is shown in the picture. It was smelling as there was no proper ventilation. Theres no window at all which can be opened. The AC stopped working in the middle of the night. The linen and Bed was damp and cold. Had to use a spare blanket from the closet. It was a terrible experience. Also I couldnt get a parking spot and had to park in the street.

10

Jamie

18 Aug 2024

·

Stayed 2 nights

Very nice, spacious renovated rooms. A good stay

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Service

Service is widely praised as friendly, professional and accommodating, with easy check-in and helpful local advice. A small number experienced abrupt or rude reception.

Related guest reviews

10

Kelly

8 Apr 2025

·

Stayed 1 night

The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!

8

Imelda

23 Nov 2025

·

Stayed 1 night

Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.

8

Josephine

8 May 2024

·

Stayed 2 nights

Great customer service.

8

Mr G

7 Dec 2025

·

Stayed 2 nights

Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.

6

Damien

29 Oct 2025

·

Stayed 2 nights

Middle age Female staff member alittle abrupt upon check-in, cockroaches in the room. Property and amenities pretty average overall. Not much on-site.

10

Paul

16 Oct 2025

·

Stayed 1 night

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.

10

Peter

10 Nov 2025

·

Stayed 2 nights

Very friendly staff , clean room

6

David

13 Mar 2025

·

Stayed 2 nights

The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .

10

Lisa

3 Jan 2024

·

Stayed 1 night

The team were very accommodating when we realised the beautiful 2 bedroom apartment we booked was on the top floor and then an additional set of stairs to get up to the apartment. My mum had recent knee surgery and found it difficult to get up the set of stairs. When we spoke to the team at reception they were more than happy ro accomodate and move us to the ground floor which was much better for my mum. The apartment was clean, spacious and came with all the things like shampoo, conditioner and body wash which smelt amazing!! Would definitely recommend and will be back

10

Simone

17 Nov 2024

·

Stayed 2 nights

Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants

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Location

Convenient for public transport, especially the light rail and Newcastle Interchange, and within walking distance of cafes, harbour and CBD. Some mention construction hindering pedestrian access or the immediate area feeling less appealing; street or venue noise affects certain rooms.

Related guest reviews

8

Douglas

20 Sept 2024

·

Stayed 2 nights

It was in a close enough location to CBD and Darcy St but there needs to be a better option for parking for us out of towners!

10

Gregory

27 Apr 2024

·

Stayed 3 nights

Central and close to everything

10

Andy

18 Oct 2025

·

Stayed 1 night

Central location with excellent facilities

8

Mr G

7 Dec 2025

·

Stayed 2 nights

Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.

8

Brett

1 Jan 2024

·

Stayed 1 night

Good communication and convenient location

10

Catherine

4 Aug 2024

·

Stayed 2 nights

Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues. Comfortable stay, would recommend.

10

Janet

1 Feb 2025

·

Stayed 1 night

Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.

8

Maureen

3 Jan 2025

·

Stayed 4 nights

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room

10

Simone

17 Nov 2024

·

Stayed 2 nights

Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants

10

Sacha

23 Oct 2024

·

Stayed 1 night

We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.

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Dining

No on-site dining; guests rely on nearby cafes and restaurants, with staff offering local recommendations.

Related guest reviews

10

Esther

22 Sept 2024

·

Stayed 1 night

The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.

10

Steve

25 Feb 2023

·

Stayed 1 night

Great but no bar or cafe so not socially inviting. Also no pool.

8

paul

3 Feb 2025

·

Stayed 1 night

Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.

8

Mitchell

17 Apr 2023

·

Stayed 2 nights

Overall the bed was okay. It was on wheels, and lacked basic amenities such as a restaurant.

10

Catherine

4 Aug 2024

·

Stayed 2 nights

Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues. Comfortable stay, would recommend.

10

Simone

17 Nov 2024

·

Stayed 2 nights

Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $130	12 $324	13 $135	14 $232
15 $127	16 $170	17	18	19	20 $184	21 $215
22 $143	23 $144	24 $153	25 $144	26 $146	27 $167	28 $229
29 $158	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $162	2 $160	3 $171	4 $233	5
6 $168	7 $167	8 $274	9 $171	10 $167	11 $171	12 $162
13 $171	14 $168	15 $176	16 $164	17 $164	18 $160	19 $172
20 $162	21 $171	22 $172	23 $162	24	25	26 $197
27 $182	28 $182	29 $185	30 $183	31 $231

Quest Newcastle West

Prices for Quest Newcastle West

Monthly average prices

About this property

Location

Room options

Apartment

Two Bedroom Executive Apartment

Apartment, 2 Bedrooms

Studio

Guest reviews of Quest Newcastle West

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quest Newcastle West

Prices for upcoming dates