Masseria Agnello Relais

É uma estadia rural em uma propriedade linda! A propriedade é miuto antiga e maravilhosamente bem cuidada e reformada. Cada comodo da área comum é lindo e bem pensado. Tomem um vinho na varanda durante o por do sol no verão. É lindo. O checkin/checkout tem horario limitados. O café da manha é apenas bom mas tem itens da comida regional. O wifi nao é funcoona em alguns dos quartos.

A disappointing stay - wonderful location with insufficient staff and customer support measures in place. When we stayed there was no internet (after local fire) no telephone signal (isolated location) and, at night, no way to raise assistance as mobile phones didn’t work. Sadly this B&B is more shabby than shic and has forgotten how to look after its customers. Unless attitudes to paying customers changes from the owners this B&B should be closed within the year.

Endroit magnifique, decoration incroyable au calme, belle piscine. Par contre tres peu de clients d'où une atmosphere étrange.

Très jolie propriété, décoration superbe et avec un magnifique jardin. Par contre il n y a pas de personnel sur place la nuit. Pas de restaurant le soir. Et personne ne répond au téléphone d urgence. Petit déjeuner décevant

This property was once impressive but has clearly fallen on hard times. The setting, furniture, and fittings remain beautiful, but service and upkeep are sorely lacking. To start, there is no luggage service. Guests are left to haul their own suitcases across a gravel path and up 10–20 uneven steps. When I struggled with mine, “Big George” simply walked past and told me so—without offering help. Staffing is minimal: only Alex and George, who appear briefly at check-in and breakfast. The common areas and bar are attractive, yet entirely unattended. The restaurant opens only by prior appointment, which strips away any sense of convenience. The rooms are worse. Mine was filthy, with cobwebs hanging from the nightstand and under the wardrobe. I made the mistake of looking beneath the bed, where thick layers of dust and webs suggested no one had cleaned for months. Several power outlets were non-functioning, with some even dangling dangerously from the wall. Lighting was equally neglected—fixtures with two sockets held only a single bulb. This could be a wonderful place to stay if management invested in cleanliness, safety, and proper staffing. Until then, the charm of the setting is overshadowed by neglect.

Beautiful scenari, amazing architecture, very quite, swimming pool

Beautiful, secluded location, although the place feels more like an Airbnb than a hotel. The internet didn’t work throughout our stay and some problem with the water tank in the bathroom kept making an annoying noise. Still charming though.

Die Unterkunft ist zauberhaft eingerichtet. Leider wird sie nicht mehr in dem entsprechenden Maße gepflegt. Man hat das Gefühl, dass sich Eigentümer und Management nicht mehr kümmern und das vor Ort niemand verantwortlich ist. Bezogen auf die Anlage: Kaputte Korbsessel werden nicht ersetzt, einige Sitzplätze nicht mehr gepflegt und der Pool wird nicht gründlich gesäubert während gleichzeitig niemand den Poolroboter aus dem Wasser nimmt. Auf das wunderschöne Zimmer bezogen: Fön, Safe und Außenbank waren defekt. Das Personal vor Ort ist demgegenüber sehr nett. Wenn alles perfekt wäre, wäre es sicherlich auch teurer. Für 2 Nächte haben wir die Anlage mit den Abstrichen genossen.

Endroit magnifique, calme, vues, décorations très bien. MAIS: - ZÉRO service, personnel absent (on a l’impression d’être seuls - très étrange) - piscine inutilisable (guêpes vivantes dans toute la piscine: réponse de la dame: « c’est dieu qui a fait cette nature ») - au prix du séjour (860 eur les 3 nuits) on s’attend à avoir un minimum de personnel pour s’en occuper - petit déjeuner horrible: ok 2 pâtisseries faites maison, mais à côté: sachets de pain de mie (!!!!) aucune sélection de thé, pas de chocolat chaud, pas d’œufs… En revanche vous aurez en compagnie des lézards qui se baladent sur les couverts, sur les plateaux et qui laissent leurs excréments le long du buffet (pas nettoyé d’un jour à l’autre) - le repas du soir: ce n’est pas un restaurant mais un service proposé: mais pâtes baignant dans l’eau, fromage pourri (nous n’avons rien tenté de plus surtout au prix exorbitant du menu!!!!) - pas de wifi (ils ont tjs une raison à donner qui pourtant est dans les commentaires depuis des mois!!) - et le pompon: nous avons tenté de négocier le prix du repas exécrable au Check out et la dame (qui n’a jamais voulu laisser son nom) a été plus que désagréable et a été jusqu’à nous menacer d’appeler la police pour notre arrivée à l’aéroport si nous ne payions pas la totalité!!!!!!! En passant elle a également critiqué l’éducation que je donnais à ma fille… Bref fuyez cet endroit Il existe d’autres endroits au calme avec le service nécessaire et en adéquation avec le prix payé

The place has beautiful gardens.We rented two rooms and stayed for one night — and how lucky we were that it was only for one night! The rooms were dark and poorly ventilated, with a musty smell. In Room 16, where my husband and I stayed, the shower didn’t drain properly, so water immediately started pooling when we turned on the shower. Because of that, only my husband was able to shower that night.The beautiful swimming pool in the photos was so dirty with all kinds of bugs and leaves that we couldn’t use it. The property had a lovely garden, but overall, it seemed poorly maintained. However, the biggest downside of this accommodation isn’t even these issues. If, like me, you ever need a detailed invoice and try to contact the property for it, you will never get what you need. The phone number listed on their website doesn’t work, and they never check their email. Even after Hotels.com sent several urgent messages on my behalf, there was no response. A woman named Alex — I’m not sure if she’s the manager or an employee — never answers calls. She doesn’t reply on WhatsApp or by text message either. If you plan to stay here, make sure you get everything you need while you still have face-to-face contact with the staff. And if you consider dark, damp rooms with a musty smell part of the charm of a farm stay, then perhaps you won’t mind staying here!

This property was once impressive but has clearly fallen on hard times. The setting, furniture, and fittings remain beautiful, but service and upkeep are sorely lacking. To start, there is no luggage service. Guests are left to haul their own suitcases across a gravel path and up 10–20 uneven steps. When I struggled with mine, “Big George” simply walked past and told me so—without offering help. Staffing is minimal: only Alex and George, who appear briefly at check-in and breakfast. The common areas and bar are attractive, yet entirely unattended. The restaurant opens only by prior appointment, which strips away any sense of convenience. The rooms are worse. Mine was filthy, with cobwebs hanging from the nightstand and under the wardrobe. I made the mistake of looking beneath the bed, where thick layers of dust and webs suggested no one had cleaned for months. Several power outlets were non-functioning, with some even dangling dangerously from the wall. Lighting was equally neglected—fixtures with two sockets held only a single bulb. This could be a wonderful place to stay if management invested in cleanliness, safety, and proper staffing. Until then, the charm of the setting is overshadowed by neglect.

We had an excellent stay. Everything was amazing, but the only tidbit is that it seems understaffed. We had to find someone to stock towels, clean trash, and the pool area.

Beautiful scenari, amazing architecture, very quite, swimming pool

Décevant dans l'ensemble avec quelques negligences sur l'entretien (chambres humides, serviettes mouillées autour de la piscine mais nous sommes arrivés après la pluie) et un petit déjeuner très médiocre. Accès en voiture par un petit chemin escarpé. En revanche, de très beaux jardins et beaucoup de calme pour se reposer.

Tutto molto curato

Die Unterkunft ist zauberhaft eingerichtet. Leider wird sie nicht mehr in dem entsprechenden Maße gepflegt. Man hat das Gefühl, dass sich Eigentümer und Management nicht mehr kümmern und das vor Ort niemand verantwortlich ist. Bezogen auf die Anlage: Kaputte Korbsessel werden nicht ersetzt, einige Sitzplätze nicht mehr gepflegt und der Pool wird nicht gründlich gesäubert während gleichzeitig niemand den Poolroboter aus dem Wasser nimmt. Auf das wunderschöne Zimmer bezogen: Fön, Safe und Außenbank waren defekt. Das Personal vor Ort ist demgegenüber sehr nett. Wenn alles perfekt wäre, wäre es sicherlich auch teurer. Für 2 Nächte haben wir die Anlage mit den Abstrichen genossen.

Endroit magnifique, calme, vues, décorations très bien. MAIS: - ZÉRO service, personnel absent (on a l’impression d’être seuls - très étrange) - piscine inutilisable (guêpes vivantes dans toute la piscine: réponse de la dame: « c’est dieu qui a fait cette nature ») - au prix du séjour (860 eur les 3 nuits) on s’attend à avoir un minimum de personnel pour s’en occuper - petit déjeuner horrible: ok 2 pâtisseries faites maison, mais à côté: sachets de pain de mie (!!!!) aucune sélection de thé, pas de chocolat chaud, pas d’œufs… En revanche vous aurez en compagnie des lézards qui se baladent sur les couverts, sur les plateaux et qui laissent leurs excréments le long du buffet (pas nettoyé d’un jour à l’autre) - le repas du soir: ce n’est pas un restaurant mais un service proposé: mais pâtes baignant dans l’eau, fromage pourri (nous n’avons rien tenté de plus surtout au prix exorbitant du menu!!!!) - pas de wifi (ils ont tjs une raison à donner qui pourtant est dans les commentaires depuis des mois!!) - et le pompon: nous avons tenté de négocier le prix du repas exécrable au Check out et la dame (qui n’a jamais voulu laisser son nom) a été plus que désagréable et a été jusqu’à nous menacer d’appeler la police pour notre arrivée à l’aéroport si nous ne payions pas la totalité!!!!!!! En passant elle a également critiqué l’éducation que je donnais à ma fille… Bref fuyez cet endroit Il existe d’autres endroits au calme avec le service nécessaire et en adéquation avec le prix payé

We were really surprised because the hotel was more beautiful than we expected. It is beautifully furnished , well maintained and very stylish.

O local da Masseria e muito bonito, mas ficamos em um quarto família e não estava em dia com sua manutenção. Teias de aranha, copo no quarto sujos. Internet muito difícil no local.

The place has beautiful gardens.We rented two rooms and stayed for one night — and how lucky we were that it was only for one night! The rooms were dark and poorly ventilated, with a musty smell. In Room 16, where my husband and I stayed, the shower didn’t drain properly, so water immediately started pooling when we turned on the shower. Because of that, only my husband was able to shower that night.The beautiful swimming pool in the photos was so dirty with all kinds of bugs and leaves that we couldn’t use it. The property had a lovely garden, but overall, it seemed poorly maintained. However, the biggest downside of this accommodation isn’t even these issues. If, like me, you ever need a detailed invoice and try to contact the property for it, you will never get what you need. The phone number listed on their website doesn’t work, and they never check their email. Even after Hotels.com sent several urgent messages on my behalf, there was no response. A woman named Alex — I’m not sure if she’s the manager or an employee — never answers calls. She doesn’t reply on WhatsApp or by text message either. If you plan to stay here, make sure you get everything you need while you still have face-to-face contact with the staff. And if you consider dark, damp rooms with a musty smell part of the charm of a farm stay, then perhaps you won’t mind staying here!

Stunning restoration of a Baron's country estate house. Our suite included a loving area and enormous private patio with views of the agrarian countryside. Town of Realmonte was small and authentic, not touristy. Would stay again for the country feel.

In un contesto naturale splendido sorge questa masseria ben conservata. La struttura è ampia e sicuramente impegnativa da manutenere. Le camere sono ampie ma sicuramente necessitano di un significativo rinnovamento nel rispetto del contesto. Il personale è attento all’ospite. Colazione discreta, non la definirei assolutamente scarsa. Le 4 stelle di sintesi sono il giusto compromesso.

Fantastisk og flott sted. Herskapelig tomt og generøse rom. Landlig og romantisk utsikt. Kan anbefales og kommer gjerne igjen.

Landscaping and the view were beautiful. The decor in the main area was like you would see in a magazine. Breakfast and service were great. The beds were comfortable. The bathroom could use some updating.

Beautiful, secluded location, although the place feels more like an Airbnb than a hotel. The internet didn’t work throughout our stay and some problem with the water tank in the bathroom kept making an annoying noise. Still charming though.

Die Unterkunft ist zauberhaft eingerichtet. Leider wird sie nicht mehr in dem entsprechenden Maße gepflegt. Man hat das Gefühl, dass sich Eigentümer und Management nicht mehr kümmern und das vor Ort niemand verantwortlich ist. Bezogen auf die Anlage: Kaputte Korbsessel werden nicht ersetzt, einige Sitzplätze nicht mehr gepflegt und der Pool wird nicht gründlich gesäubert während gleichzeitig niemand den Poolroboter aus dem Wasser nimmt. Auf das wunderschöne Zimmer bezogen: Fön, Safe und Außenbank waren defekt. Das Personal vor Ort ist demgegenüber sehr nett. Wenn alles perfekt wäre, wäre es sicherlich auch teurer. Für 2 Nächte haben wir die Anlage mit den Abstrichen genossen.

lieu plein de charme et et très jolie chambre avec vue

We were really surprised because the hotel was more beautiful than we expected. It is beautifully furnished , well maintained and very stylish.

O local da Masseria e muito bonito, mas ficamos em um quarto família e não estava em dia com sua manutenção. Teias de aranha, copo no quarto sujos. Internet muito difícil no local.

The place has beautiful gardens.We rented two rooms and stayed for one night — and how lucky we were that it was only for one night! The rooms were dark and poorly ventilated, with a musty smell. In Room 16, where my husband and I stayed, the shower didn’t drain properly, so water immediately started pooling when we turned on the shower. Because of that, only my husband was able to shower that night.The beautiful swimming pool in the photos was so dirty with all kinds of bugs and leaves that we couldn’t use it. The property had a lovely garden, but overall, it seemed poorly maintained. However, the biggest downside of this accommodation isn’t even these issues. If, like me, you ever need a detailed invoice and try to contact the property for it, you will never get what you need. The phone number listed on their website doesn’t work, and they never check their email. Even after Hotels.com sent several urgent messages on my behalf, there was no response. A woman named Alex — I’m not sure if she’s the manager or an employee — never answers calls. She doesn’t reply on WhatsApp or by text message either. If you plan to stay here, make sure you get everything you need while you still have face-to-face contact with the staff. And if you consider dark, damp rooms with a musty smell part of the charm of a farm stay, then perhaps you won’t mind staying here!

Cette propriété est vraiment magnifique. J’aurais aimé y passer plus de temps. C’est très calme. Tout est magnifiquement bien décoré. Le personnel était très gentil. Le déjeuner etait très bon.

A disappointing stay - wonderful location with insufficient staff and customer support measures in place. When we stayed there was no internet (after local fire) no telephone signal (isolated location) and, at night, no way to raise assistance as mobile phones didn’t work. Sadly this B&B is more shabby than shic and has forgotten how to look after its customers. Unless attitudes to paying customers changes from the owners this B&B should be closed within the year.

Très jolie propriété, décoration superbe et avec un magnifique jardin. Par contre il n y a pas de personnel sur place la nuit. Pas de restaurant le soir. Et personne ne répond au téléphone d urgence. Petit déjeuner décevant

This property was once impressive but has clearly fallen on hard times. The setting, furniture, and fittings remain beautiful, but service and upkeep are sorely lacking. To start, there is no luggage service. Guests are left to haul their own suitcases across a gravel path and up 10–20 uneven steps. When I struggled with mine, “Big George” simply walked past and told me so—without offering help. Staffing is minimal: only Alex and George, who appear briefly at check-in and breakfast. The common areas and bar are attractive, yet entirely unattended. The restaurant opens only by prior appointment, which strips away any sense of convenience. The rooms are worse. Mine was filthy, with cobwebs hanging from the nightstand and under the wardrobe. I made the mistake of looking beneath the bed, where thick layers of dust and webs suggested no one had cleaned for months. Several power outlets were non-functioning, with some even dangling dangerously from the wall. Lighting was equally neglected—fixtures with two sockets held only a single bulb. This could be a wonderful place to stay if management invested in cleanliness, safety, and proper staffing. Until then, the charm of the setting is overshadowed by neglect.

We had an excellent stay. Everything was amazing, but the only tidbit is that it seems understaffed. We had to find someone to stock towels, clean trash, and the pool area.

Incredible staff, stunning property!

This is a real find in the middle of not much! Very nicely furnished in great detail and comfort. Not much personal attention since there is limited staff . Unfortunately the weather was horrible during our stay but do recommend this special place when you are visiting the Valley of the Temples.

This was a wonderfully decorated and maintained hotel, a true gem not far from city of Agrigento… very comfortable and quiet but they are short staffed and really struggling to cope with the service both during the day through check in, breakfast and dinner… if the management deals with that issue, it can very well have a 5 star across all areas…

Poco personal. Un poco desbordado

The place has beautiful gardens.We rented two rooms and stayed for one night — and how lucky we were that it was only for one night! The rooms were dark and poorly ventilated, with a musty smell. In Room 16, where my husband and I stayed, the shower didn’t drain properly, so water immediately started pooling when we turned on the shower. Because of that, only my husband was able to shower that night.The beautiful swimming pool in the photos was so dirty with all kinds of bugs and leaves that we couldn’t use it. The property had a lovely garden, but overall, it seemed poorly maintained. However, the biggest downside of this accommodation isn’t even these issues. If, like me, you ever need a detailed invoice and try to contact the property for it, you will never get what you need. The phone number listed on their website doesn’t work, and they never check their email. Even after Hotels.com sent several urgent messages on my behalf, there was no response. A woman named Alex — I’m not sure if she’s the manager or an employee — never answers calls. She doesn’t reply on WhatsApp or by text message either. If you plan to stay here, make sure you get everything you need while you still have face-to-face contact with the staff. And if you consider dark, damp rooms with a musty smell part of the charm of a farm stay, then perhaps you won’t mind staying here!

A disappointing stay - wonderful location with insufficient staff and customer support measures in place. When we stayed there was no internet (after local fire) no telephone signal (isolated location) and, at night, no way to raise assistance as mobile phones didn’t work. Sadly this B&B is more shabby than shic and has forgotten how to look after its customers. Unless attitudes to paying customers changes from the owners this B&B should be closed within the year.

Endroit magnifique, decoration incroyable au calme, belle piscine. Par contre tres peu de clients d'où une atmosphere étrange.

This isa gem of a property in a beautiful location. An olive farm converted to a small hotel. All beautiful. Also very good value.

Stunning restoration of a Baron's country estate house. Our suite included a loving area and enormous private patio with views of the agrarian countryside. Town of Realmonte was small and authentic, not touristy. Would stay again for the country feel.

Fantastisk og flott sted. Herskapelig tomt og generøse rom. Landlig og romantisk utsikt. Kan anbefales og kommer gjerne igjen.

Beautiful scenari, amazing architecture, very quite, swimming pool

Décevant dans l'ensemble avec quelques negligences sur l'entretien (chambres humides, serviettes mouillées autour de la piscine mais nous sommes arrivés après la pluie) et un petit déjeuner très médiocre. Accès en voiture par un petit chemin escarpé. En revanche, de très beaux jardins et beaucoup de calme pour se reposer.

Very relaxed property. Great room and relaxed breakfast. Very handy base for this part of Sicily.

This is a real find in the middle of not much! Very nicely furnished in great detail and comfort. Not much personal attention since there is limited staff . Unfortunately the weather was horrible during our stay but do recommend this special place when you are visiting the Valley of the Temples.

Beautiful, secluded location, although the place feels more like an Airbnb than a hotel. The internet didn’t work throughout our stay and some problem with the water tank in the bathroom kept making an annoying noise. Still charming though.

Cette propriété est vraiment magnifique. J’aurais aimé y passer plus de temps. C’est très calme. Tout est magnifiquement bien décoré. Le personnel était très gentil. Le déjeuner etait très bon.

É uma estadia rural em uma propriedade linda! A propriedade é miuto antiga e maravilhosamente bem cuidada e reformada. Cada comodo da área comum é lindo e bem pensado. Tomem um vinho na varanda durante o por do sol no verão. É lindo. O checkin/checkout tem horario limitados. O café da manha é apenas bom mas tem itens da comida regional. O wifi nao é funcoona em alguns dos quartos.

Too bad that the service and some details in the rooms are not aligned with the magnificent refurbished property and surroundings. Dinner is overpriced even if the food is good.

Très jolie propriété, décoration superbe et avec un magnifique jardin. Par contre il n y a pas de personnel sur place la nuit. Pas de restaurant le soir. Et personne ne répond au téléphone d urgence. Petit déjeuner décevant

This property was once impressive but has clearly fallen on hard times. The setting, furniture, and fittings remain beautiful, but service and upkeep are sorely lacking. To start, there is no luggage service. Guests are left to haul their own suitcases across a gravel path and up 10–20 uneven steps. When I struggled with mine, “Big George” simply walked past and told me so—without offering help. Staffing is minimal: only Alex and George, who appear briefly at check-in and breakfast. The common areas and bar are attractive, yet entirely unattended. The restaurant opens only by prior appointment, which strips away any sense of convenience. The rooms are worse. Mine was filthy, with cobwebs hanging from the nightstand and under the wardrobe. I made the mistake of looking beneath the bed, where thick layers of dust and webs suggested no one had cleaned for months. Several power outlets were non-functioning, with some even dangling dangerously from the wall. Lighting was equally neglected—fixtures with two sockets held only a single bulb. This could be a wonderful place to stay if management invested in cleanliness, safety, and proper staffing. Until then, the charm of the setting is overshadowed by neglect.

Décevant dans l'ensemble avec quelques negligences sur l'entretien (chambres humides, serviettes mouillées autour de la piscine mais nous sommes arrivés après la pluie) et un petit déjeuner très médiocre. Accès en voiture par un petit chemin escarpé. En revanche, de très beaux jardins et beaucoup de calme pour se reposer.

Landscaping and the view were beautiful. The decor in the main area was like you would see in a magazine. Breakfast and service were great. The beds were comfortable. The bathroom could use some updating.

La Masseria es muy bonita y perfecta ya para desconectar. El desayuno no muy variado pero todo muy rico. Tienen un horario de ape

This was a wonderfully decorated and maintained hotel, a true gem not far from city of Agrigento… very comfortable and quiet but they are short staffed and really struggling to cope with the service both during the day through check in, breakfast and dinner… if the management deals with that issue, it can very well have a 5 star across all areas…

Endroit magnifique, calme, vues, décorations très bien. MAIS: - ZÉRO service, personnel absent (on a l’impression d’être seuls - très étrange) - piscine inutilisable (guêpes vivantes dans toute la piscine: réponse de la dame: « c’est dieu qui a fait cette nature ») - au prix du séjour (860 eur les 3 nuits) on s’attend à avoir un minimum de personnel pour s’en occuper - petit déjeuner horrible: ok 2 pâtisseries faites maison, mais à côté: sachets de pain de mie (!!!!) aucune sélection de thé, pas de chocolat chaud, pas d’œufs… En revanche vous aurez en compagnie des lézards qui se baladent sur les couverts, sur les plateaux et qui laissent leurs excréments le long du buffet (pas nettoyé d’un jour à l’autre) - le repas du soir: ce n’est pas un restaurant mais un service proposé: mais pâtes baignant dans l’eau, fromage pourri (nous n’avons rien tenté de plus surtout au prix exorbitant du menu!!!!) - pas de wifi (ils ont tjs une raison à donner qui pourtant est dans les commentaires depuis des mois!!) - et le pompon: nous avons tenté de négocier le prix du repas exécrable au Check out et la dame (qui n’a jamais voulu laisser son nom) a été plus que désagréable et a été jusqu’à nous menacer d’appeler la police pour notre arrivée à l’aéroport si nous ne payions pas la totalité!!!!!!! En passant elle a également critiqué l’éducation que je donnais à ma fille… Bref fuyez cet endroit Il existe d’autres endroits au calme avec le service nécessaire et en adéquation avec le prix payé