Departure Bay Motel

Name: Departure Bay Motel
Address: 2011 Estevan Road, Nanaimo, Canada, Nanaimo, British Columbia, Canada
Rating: 7.68

"Well-equipped bathroom"

"Comfortable beds"

"Rooms were immaculate"

"Accommodating staff"

Amenities

Parking
Non-Smoking Rooms
Family Room
Housekeeping
Picnic Area/Tables
Designated Smoking Area

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Property description

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.

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Guest reviews

7.7

Good

Based on 600 verified reviews

Who stays here?

Couple

100%

What guests think

AI-generated summary based on recent guest reviews

At Departure Bay Motel, reviews describe a budget-friendly stop with very friendly staff, generally clean rooms, and a convenient location near the ferry, balanced by dated spaces, occasional noise from traffic or neighbors, and inconsistent room features like air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Anthony

5 days ago

Stayed 1 night

Clean room Parking was good

Maureen

last week

Stayed 1 night

Our room was nothing like the photos on their website. Super rundown and shabby. Shredding towels and bathmat, chipped sink and counters. Pealing floor. Stained and drooping ceiling tiles. Lumpy bed small tv. Fridge was fine. Would not recommend. In dire need of renovation. Very disappointed

Geoff

4 weeks ago

Stayed 1 night

It's okay Hotel close to the farries

David

Feb 25, 2026

Stayed 2 nights

Good, basic value.

Reynaldo Cabrera

Feb 19, 2026

Stayed 1 night

Easy check in process

2011 Estevan Road, Nanaimo, Canada

Location

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.

Beach Estates Park(0.2 miles)

Nanaimo Regional General Hospital(0.8 miles)

Departure Bay Ferry Terminal(1 miles)

Departure Bay Beach(1.5 miles)

Maffeo Sutton Park(1.8 miles)

Frank Crane Arena(1.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Security deposit

CAD 200 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Limited parking is provided.

Yes, pets are allowed with a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

Check-in is from 16:00 to 00:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property is centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. It is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

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