Is parking available at the property?

Free self parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately CAD 15 to 25 per person.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in is available for a fee of CAD 35, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Nanaimo, within a 15-minute drive of Departure Bay Ferry Terminal and Duke Point Ferry Terminal. It is 0.3 mi (0.5 km) from Old City Quarter and The OV Arts Centre.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs, but guests must contact in advance to reserve them. There is no information provided about rollaway beds or extra beds.

Quality Inn Nanaimo - Affordable Comfort

Average nightly price at Quality Inn Nanaimo Downtown by month, last 12 months (USD)
Month	Average price
January	$76
February	$80
March	$90
April	$97
May	$114
June	$135
July	$145
August	$141
September	$132
October	$108
November	$87
December	$85

What guests think

At Quality Inn in Nanaimo, travellers consistently praise the new, very clean, modern rooms and friendly staff, with comfortable beds, good showers, and an excellent on-site breakfast café, while noting limited gated parking and a sketchy surrounding area.

Several reviews highlight EV charging and a small fitness room. Noise from in-room HVAC and motion-sensor bathroom lights disturbs some sleepers, and housekeeping is sometimes by request rather than daily. The location is a short walk to downtown and the waterfront, and many consider it good value for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the secure underground parking and on-site EV charging, but both are limited. A small fitness room and an attached breakfast café are available.

Related guest reviews

8

Matthew

Aug 23, 2025

·

Stayed 5 nights

Parking situation is concerning. Very little underground parking. Area around has no security . Otherwise good hotel, good service, clean rooms. Just be weary of the parking situation

8

Cliff

May 7, 2023

·

Stayed 1 night

Nice clean room with a comfortable bed. It would be good to have a dimmer lighting option in the bathroom. The fitness centre has a treadmill, a stationary bike with one pedal and a bench with a few dumbells. The on-site restaurant seems well reviewed but, unless you have time to wait for a table, don't count on eating there.

10

Owen

Oct 13, 2025

·

Stayed 1 night

I love the quality inn for the parking!! The gated and locked underground parking is ideal for my motorcycle. Not only is it secure, but it’s nice to be able to unload or load the bike out of the weather if it’s raining!

8

Roy

Jun 29, 2023

·

Stayed 1 night

The property is beautiful and well worth the money. Unfortunately, you have to find parking on the street to check in. Then there is limited parking underground.

10

Edward

Feb 20, 2025

·

Stayed 1 night

Excellent service, nice modern building, breakfast in a friendly cafe (at extra cost) with excellent service. My second stay, I booked here both times because of the included EV charger, although that’s on a ‘first come first served’ basis

10

Kathleen

May 28, 2023

·

Stayed 1 night

New (less than 2 years old per front desk staff) property. Beautiful decor, high ceilings in rooms and well appointed throughout. Only issue is not enough towel racks in bathroom. Breakfast is not included, but the onsite restaurant, The Breakfast Nook, was fantastic and very reasonably priced. There is an underground parking garage, but it only has 25 spaces. Not sure about alternative parking options once the garage is full. Street parking is marked as 2 hours max. Worth inquiring about if you stay during a busy time.

6

Jordan

Jan 27, 2024

·

Stayed 5 nights

Ill start by saying the staff were very friendly and the property was very nice being fairly new. The room was clean and fairly well appointed for the price. Dining was very limited to a breakfast and lunch at the very small restaurant and fairly pricey for what it was. They offered free coffee and tea in the lobby but most of the time the coffee was no where near being fresh and most often cold. Ild try at 6am and it was probably the freshest then but certainly not "hot", thankfully there was a microwave in the room to heat it up. The parking garage has a very low ceiling so if you drive a truck or larger SUV youll be parking on the street and thats a challenge everyday. I chose this property for the gym but it was a bit of a let down. 1 broken bike, a treadmill that couldnt handle my 200lbs frame running on it, a handfull of dumbells from 5-30lbs and an exorcize ball all packed into a 100sq/ft room. Used it once and ended up at the local rec center instead. All in all this place did the job and i would probably stay again if the need arises.

10

Michael

Jun 12, 2025

·

Stayed 1 night

Easy. Clean room. Great & secure parking. Professionalism from front desk. Great value.

8

Michelle

May 19, 2025

·

Stayed 1 night

Excellent stay! Modern clean rooms. Very quiet and comfy king bed. Spacious bathroom with great shower and water pressure. Windows open to get some fresh air. Secure underground parking.

10

Robert

Oct 28, 2025

·

Stayed 1 night

Friendly, knowledgeable staff; secure parking; EV charging worked well; pretty new hotel (clean, technology all worked in room).

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Cleanliness

Reviews consistently describe very clean, well-kept rooms and common areas. A few guests noted housekeeping only on request and occasional lapses like a dusty fan or slightly dirty bathroom.

Related guest reviews

10

Caroline

Jun 2, 2025

·

Stayed 4 nights

Very Clean, quiet, helpful staff

10

Ed

Jun 26, 2025

·

Stayed 3 nights

New and clean

6

nathalie

Mar 25, 2025

·

Pas d'entretien ménager a chaque jour comme mentionné sur le site... nous avons dû le demander et on nous a dit que ce n' était pas inclus dans le tarif??!!! Lorsque'on reste 4 nuits c' est très ordinaire

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8

wade

Dec 30, 2023

·

Stayed 1 night

I thought it was standard for housekeeping to make your bed and replenish toiletries and coffee and such. After two nights stay I had to ask for them to come in and do the housekeeping. When I returned in the afternoon the bed still was not made and the coffee was not there so I had to ask the front desk to have the maid come in and replace the coffee and make the bed. As Petty as that sounds when you spend $150 a night I believe the bed should be made by the housekeeping staff.

10

Travis

Oct 27, 2025

·

Stayed 1 night

Very clean and quiet hotel, nice design

10

Mary Lou

Mar 1, 2026

·

Stayed 2 nights

Room was super clean and comfortable. Great shower. The restaurant, the Breakfast Nook, was amazing and sealed the deal for us. We’ll be back!

6

Danica

Aug 19, 2023

·

Stayed 1 night

The restaurant in the hotel is very good. Staff is very friendly. Room was clean, except bathroom was a little dirty. Lots of homeless in the area, went for a walk and was constantly asked if we had any smokes.

10

Linda

Nov 2, 2024

·

Stayed 1 night

Quite enjoyed the hotel with one exception. The ceiling bathroom fan is extremely dirty.

6

Mayra

Aug 18, 2025

·

Stayed 2 nights

The hotel is okay; clean and the room is spacious. What I didn’t like at all was that after coming back from a long day, the room wasn’t made. It was a Sunday, so I called reception and nobody answered. I went downstairs and the person at the reception said we should have mentioned we wanted the room to be made. Who would not want the room to be made? Also, the mattress is as soft as it can be. If you can’t sleep on a soft mattress, don’t stay here.

10

Cam

Nov 21, 2024

·

Stayed 3 nights

Breakfast Nook restaurant is excellent. Hotel is clean.

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Rooms

Modern rooms with hard floors, blackout blinds, and comfortable beds; many are quiet and some include kitchenettes. Downsides include noisy HVAC and motion-sensor bathroom lights, plus occasional hallway noise or basic decor.

Related guest reviews

10

Anja

Apr 23, 2025

·

Stayed 1 night

The room was amazing for that price. It was a bit loud, but very spacious and modern. Would def return.

6

Michael

Nov 1, 2023

·

Stayed 1 night

Decent place, but really loud HVAC system. Had to turn it off in order to sleep.

6

Fenton

Oct 27, 2024

·

Stayed 1 night

Very limited underground parking. Had to park on street as expedition too large to fit in the stall. Very noisy heater right beside the bed going off and on all night. I was dehydrated by morning. Bathroom light was motion sensor. comes on at full intensity in the middle of the night when using the bathroom. Blinding. Limited cable channels. Other than that the bed was comfortable.

10

Jim

Apr 14, 2025

·

Stayed 2 nights

Property was very clean and bright. The rooms were spacious and bright but also had room darkening blinds. While the view from our room wasn’t particularly great it was very quiet and clean. The beds were very comfortable and room facilities were good. (Good shower and roomy bathroom.

10

Philipe

Feb 4, 2026

·

Stayed 1 night

Everything seems very new. High-quality for a Quality Inn. Best bed I've slept in in a while.

6

John

Nov 21, 2025

·

Stayed 1 night

room was fine it was the heater in the room everytime it would go on it would wake me up and didn't get much sleep.

8

Joel

May 11, 2025

·

Stayed 1 night

Very clean and convenient spot relative to downtown. Room was noisy at night from just hallway noise (uncarpeted and lots of traffic). Great breakfast restaurant on site!

8

Jeffrey

Apr 12, 2025

·

Stayed 1 night

The lights in the rooms are on motion sensor timers, the bathroom light went out continuously while we were in the shower. The main room light required a room key inserted into a slot to remain turned on, otherwise it turned itself off.

10

Craig

Jul 15, 2024

·

Stayed 2 nights

Newer building. Very clean. Bed was great. Shower was excellent. All hotels should have hard floors instead of carpet. AC worked well.

8

Brianne

Nov 23, 2025

·

Stayed 3 nights

Considering the price, this is a pretty nice hotel. The common areas of the hotel are modern and nicely decorated. The room was clean. I like that the room had vinyl plank flooring rather than carpet. I also thought having a microwave in addition to a mini fridge was convenient.

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Service

Staff are widely praised as friendly, helpful, and efficient, with smooth check-ins and responsive assistance. Some reports mention slow front-desk service or issues with deposits and billing.

Related guest reviews

10

david

Oct 11, 2025

·

Stayed 1 night

Excellent young man at check in.

6

Glenda

Sep 7, 2025

·

Stayed 1 night

Slowest check in ever considering we were the only ones needing that service. Front desk had only one speed SLOW Incapable of multi tasking For entrance to the gym you needed a door key to be picked up from the front desk Room fobs did not let you enter

10

Benjamin

Nov 13, 2025

·

Stayed 3 nights

Great staff, courteous, helpful, kind. Clean and cosy.

2

Kester

Aug 25, 2024

·

Stayed 1 night

I was charged twice for the same room and still haven’t been reimbursed.

4

Moneek

Jun 5, 2025

·

Stayed 1 night

They asked me for a $150 security charge when it was not mentioned during booking

8

Niles

Mar 6, 2025

·

Stayed 1 night

After having a medical procedure. I decided to stay with your establishment. The room was great . During the night i started to get dizzy. I called the front desk,they called an ambulance for me. Thanks to your staff.

10

Ralph V

Dec 3, 2025

·

Stayed 6 nights

Helpful and friendly staff

10

brent

Oct 5, 2025

·

Stayed 1 night

Quick and efficient friendly staff!

8

Shannon

Mar 25, 2024

·

Stayed 4 nights

Stayed 4 nights to visit my kids. The room was comfortable and clean, hotel was quiet and the parking was good. Location was perfect for what I needed. The restaurant onsite was excellent. I will definitely stay again. No housekeeping the whole time I was there, but when I asked for some items they happily gave them to me. The front desk wasn’t very friendly but got the job done.

10

Emily

Aug 7, 2024

·

Stayed 1 night

Man at front desk was extremely kind and helpful considering it was almost midnight when we got there after a long day of travelling

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Location

Convenient for walking to downtown and the waterfront, and handy for ferry access. Several reviews mention a sketchy area with homeless presence, so some guests avoid walking at night.

Related guest reviews

8

Paul

Sep 21, 2025

·

Stayed 1 night

Just one night waiting for BC Ferry next day. Facilities were well-maintained, clean and staff courteous. Area was not very close to services but seemed safe and quiet.

10

Christina

Jul 25, 2025

·

Stayed 1 night

Everything about the Quality Inn was great! Clean, modern…loved that there is no longer carpets and shower curtains! The area was just ok, though the Inn property was well kept. The city of Nanaimo has a huge homeless problem and it does not make you feel safe walking around and exploring.

10

Lonnie

Jun 25, 2024

·

Stayed 1 night

Excellent value. It’s fairly new so everything feels fresh. For a budget hotel it’s very nice. Free underground parking is a huge bonus. Walkable to restaurants and shops and the waterfront.

10

Andrew

Aug 29, 2025

·

Stayed 3 nights

Overall the hotel was excellent. Easy walk to the excellent waterfront area. The on-site restaurant is great for breakfast. The neighborhood is a bit sketchy after dark.

10

Scott

Sep 19, 2025

·

Stayed 1 night

Nice place. Walking distance to Port Theater

10

Patsy

May 30, 2024

·

Stayed 1 night

Nice new property close to downtown

8

Joylene

Feb 23, 2025

·

Stayed 2 nights

Still brand new. Clean and friendly staff. We had a room with the kitchenette which was well stocked. Room had everything needed. Parking is underground but limited. It’s on a first come first serve basis. Not sure where you would park if the parkade was full. Close enough to walk to the downtown area.

8

Lorne

Oct 17, 2025

·

Stayed 1 night

Great place to crash for a night or two. Close enough to Downtown to walk, far enough away to be quiet. Good food nearby.

2

Erika

Jul 18, 2024

·

Stayed 1 night

We drove up to the hotel and saw a lot of homeless people. We didn’t like the area, so drove out of town and found another hotel to stay at.

8

Bernard

Aug 10, 2025

·

Stayed 1 night

Property itself was fine. There are a lot of homeless people living close by.

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AI-generated summary based on recent guest reviews

Dining

The on-site Breakfast Nook earns strong reviews for tasty breakfast and brunch. Breakfast is not included and the café is not open for dinner.

Related guest reviews

10

Peter

Aug 2, 2025

·

Stayed 1 night

This is a top notch hotel. We come to Nanaimo occasionally to visit my son but this is the first time we have stayed at this location. It is now our go to location. Excellent room with many modern features, good breakfast restaurant on site, easy walk to restaurants.

8

Petros

Aug 1, 2025

·

Stayed 3 nights

Small snack shop needed

10

Donald

Jul 27, 2025

·

Stayed 2 nights

Clean decent hotel. Good breakfast restaurant in lobby

8

Dennis

Nov 23, 2025

·

Stayed 1 night

Clean room. Good people. No breakfast. But there was a restaurant in house that was great.

10

Mary Lou

Mar 1, 2026

·

Stayed 2 nights

Room was super clean and comfortable. Great shower. The restaurant, the Breakfast Nook, was amazing and sealed the deal for us. We’ll be back!

8

Clayton

Jul 15, 2024

·

Stayed 1 night

Restaurant was not open for dinner

6

Jordan

Jan 27, 2024

·

Stayed 5 nights

Ill start by saying the staff were very friendly and the property was very nice being fairly new. The room was clean and fairly well appointed for the price. Dining was very limited to a breakfast and lunch at the very small restaurant and fairly pricey for what it was. They offered free coffee and tea in the lobby but most of the time the coffee was no where near being fresh and most often cold. Ild try at 6am and it was probably the freshest then but certainly not "hot", thankfully there was a microwave in the room to heat it up. The parking garage has a very low ceiling so if you drive a truck or larger SUV youll be parking on the street and thats a challenge everyday. I chose this property for the gym but it was a bit of a let down. 1 broken bike, a treadmill that couldnt handle my 200lbs frame running on it, a handfull of dumbells from 5-30lbs and an exorcize ball all packed into a 100sq/ft room. Used it once and ended up at the local rec center instead. All in all this place did the job and i would probably stay again if the need arises.

8

Maire

Oct 20, 2023

·

Stayed 1 night

I thought the restaurant was open beyond breakfast. That was disappointing.

10

Drew

Aug 18, 2025

·

Stayed 1 night

Really enjoyed our stay, very clean and quiet. Bed was super comfortable. Great breakfast spot in the hotel. Will definitely stay when we return to Nanaimo.

10

Cam

Nov 21, 2024

·

Stayed 3 nights

Breakfast Nook restaurant is excellent. Hotel is clean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $106	4 $107	5 $106	6 $105	7 $105
8 $100	9 $106	10 $106	11 $106	12 $108	13 $124	14 $122
15 $100	16 $152	17 $166	18 $153	19 $133	20 $125	21 $120
22 $100	23 $106	24 $102	25 $102	26 $102	27 $112	28 $115
29 $96	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
		1 $102	2 $101	3 $101	4 $109	5 $104
6 $96	7 $99	8 $100	9 $100	10 $101	11 $108	12 $104
13 $96	14 $100	15 $99	16 $97	17 $96	18 $105	19 $95
20 $95	21 $92	22 $93	23 $95	24 $92	25 $94	26 $95
27 $92	28 $94	29 $96	30 $93	31 $92

Quality Inn Nanaimo Downtown

Prices for Quality Inn Nanaimo Downtown

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed (Efficiency)

Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Guest reviews of Quality Inn Nanaimo Downtown

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Nanaimo Downtown

Considering this hotel for your Nanaimo trip?

Prices for upcoming dates