The Charlton Boutique Hotel
$109
/ night
Avg. for September
Select dates to see prices and availability
$109
/ night
Avg. for September
Monthly average prices
Nightly prices at The Charlton Boutique Hotel average $97 in August, the cheapest month, and $213 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $106 |
| February | $112 |
| March | $213 |
| April | $107 |
| May | $102 |
| June | $101 |
| July | $101 |
| August | $97 |
| September | $109 |
| October | $106 |
| November | $103 |
| December | $106 |
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Sep · $109
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Most expensive: March (~$213)
Cheapest: August (~$97)
About this property
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist yo...
Location
Located in Cheltenham, The Charlton Boutique Hotel is in a rural area and near the airport. Cineworld Cheltenham and Cleeve Hill Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit High Street and The Brewery Quarter. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Spend some time exploring the area's activities, including winery tours.
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Garden
Guest reviews
8.3
Very good
Based on 618 verified reviews
Who stays here?
Business
11%
Couple
57%
Family
14%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At The Charlton Boutique Hotel, guests describe a contactless, code-based stay that many find smooth and convenient, though the lack of on-site reception feels impersonal and makes it harder to get help quickly when problems arise.
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What guests think
At The Charlton Boutique Hotel, guests describe a contactless, code-based stay that many find smooth and convenient, though the lack of on-site reception feels impersonal and makes it harder to get help quickly when problems arise.
Rooms are often spacious with comfortable beds, but recurring issues include weak or inconsistent showers, dated or dark decor, noise from doors or traffic, and occasional maintenance faults such as broken hairdryers or power outages. Cleanliness is frequently praised, yet a few guests reported serious lapses, including dirty bathrooms or linens and one bed-bug incident. The on-site restaurant and breakfasts earn consistent compliments, while the suburban location suits drivers and countryside walkers more than nightlife seekers. Overall, it offers a straightforward stay with clear strengths and trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available. Some guests found it limited, while others said it was ample or sufficient.
Related guest reviews
8
Natalie
Dec 21, 2024
·
Stayed 2 nights
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
8
WILLIAM
Sep 16, 2023
·
Stayed 2 nights
Hotel is on the east edge of Cheltenham on the A40. Which means that it is easy to find and has lovely countryside on its doorstep. It is a short drive into the town and there are buses nearby. But it is also noisy, depending on which room you have. I could not get out of the main door in the morning. There was no obvious way to unlock it and I had to open the fire door, which was obviously unsafe. It is set up as a contactless hotel, so you need not interact with the staff, though I did meet one guy when I arrived and he showed me to my room. Room and bathroom were spacious, well furnished and clean.
Hotel is on the east edge of Cheltenham on the A40. Which means that it is easy to find and has lovely countryside on its doorstep. It is a short drive into the town and there are buses nearby. But it is also noisy, depending on which room you have. I could not get out of the main door in the morning. There was no obvious way to unlock it and I had to open the fire door, which was obviously unsafe. It is set up as a contactless hotel, so you need not interact with the staff, though I did meet one guy when I arrived and he showed me to my room. Room and bathroom were spacious, well furnished and clean.
10
Irene
Nov 27, 2023
·
Stayed 4 nights
Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return
Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return
8
WILLIAM
Jun 9, 2023
·
Stayed 2 nights
Hotel is on the A40 on the east edge of Cheltenham. Bus routes to town center pass it - I don't know how often. It has sufficient parking. It has beautiful countryside on its doorstep. You can easily walk out to Dowesdwell Reservoir in 20 minutes. Then go up the Cotswold Path for a longer walk. There is traffic noise in day, but nights are OK. Bedroom spacious, clean and well furnished. Bathroom is modern and clean. I would prefer breakfast to be included. Only real downside is the contactless aspect. I can cope with it, but I prefer a human touch.
Hotel is on the A40 on the east edge of Cheltenham. Bus routes to town center pass it - I don't know how often. It has sufficient parking. It has beautiful countryside on its doorstep. You can easily walk out to Dowesdwell Reservoir in 20 minutes. Then go up the Cotswold Path for a longer walk. There is traffic noise in day, but nights are OK. Bedroom spacious, clean and well furnished. Bathroom is modern and clean. I would prefer breakfast to be included. Only real downside is the contactless aspect. I can cope with it, but I prefer a human touch.
8
Petra
Nov 14, 2023
·
Stayed 1 night
Lovely location. Only downside was there is no coffee machine. I suggest having a costa or starbuck machine that you see at gas station, payable by card, or vendor sort of type
Lovely location. Only downside was there is no coffee machine. I suggest having a costa or starbuck machine that you see at gas station, payable by card, or vendor sort of type
10
Julie
Aug 31, 2023
·
Stayed 2 nights
Lovely, clean room's comfy beds. Tv very small. Only advise id give ti owners is that we could hear the people above us through the ceiling. The doors slamming when other guests used there doors they do need slow closes on room door. The restaurant is outstanding but not open on sundays. Breakfast would be a nice addition. The hotel is situated on the edge of the Cotswolds and a good base to travel to village's. Definitely stay again.
Lovely, clean room's comfy beds. Tv very small. Only advise id give ti owners is that we could hear the people above us through the ceiling. The doors slamming when other guests used there doors they do need slow closes on room door. The restaurant is outstanding but not open on sundays. Breakfast would be a nice addition. The hotel is situated on the edge of the Cotswolds and a good base to travel to village's. Definitely stay again.
8
Jennifer
Jul 9, 2024
·
Stayed 2 nights
The hotel has no manned reception and the staff spoke little English. I was on the 2nd floor accessed by a spiral staircase
The hotel has no manned reception and the staff spoke little English. I was on the 2nd floor accessed by a spiral staircase
8
Jennifer
Aug 3, 2024
·
Stayed 1 night
Pleased with our stay at this hotel. The access codes for entry Into the hotel and rooms were not sent until after we had set off, but at least we could contact someone by phone for this information. Please keep this phone contact for future use by others. Parking can be restricted.
Pleased with our stay at this hotel. The access codes for entry Into the hotel and rooms were not sent until after we had set off, but at least we could contact someone by phone for this information. Please keep this phone contact for future use by others. Parking can be restricted.
10
Philip
Jul 23, 2024
·
Stayed 2 nights
We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.
We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.
6
Barbara
Jul 20, 2024
·
Stayed 1 night
The room was quite large and beds were comfortable. There was a small kettle and tea/coffee and milk. It was very warm so had to have Window open. Very hard to sleep Due to a lot of noise from What was either a pub or restaurant that was attached. Window was over a door and people were standing there to talk and get lifts etc.. I was unaware of this when I booked and thought just hotel. Not enough parking.. not ideal after a very long journey… at first the shower was great but water suddenly went freezing cold and almost stopped.. a few minutes later it came back on and was good again. I also Struggled to find the towels which were in a shelf In the bathroom… I found it very odd being in a hotel With a key safe and no reception..
The room was quite large and beds were comfortable. There was a small kettle and tea/coffee and milk. It was very warm so had to have Window open. Very hard to sleep Due to a lot of noise from What was either a pub or restaurant that was attached. Window was over a door and people were standing there to talk and get lifts etc.. I was unaware of this when I booked and thought just hotel. Not enough parking.. not ideal after a very long journey… at first the shower was great but water suddenly went freezing cold and almost stopped.. a few minutes later it came back on and was good again. I also Struggled to find the towels which were in a shelf In the bathroom… I found it very odd being in a hotel With a key safe and no reception..
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise clean rooms and fresh linens, but a few report serious lapses such as dirty bathrooms or towels and one bed-bug incident.
Related guest reviews
2
David
Oct 23, 2024
·
Stayed 4 nights
Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!
Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!
4
Sharon
Jul 28, 2025
·
Stayed 1 night
The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
2
Sarah
Jul 21, 2024
·
Stayed 1 night
Why do hotels think they can get away with this? Dated and tired. Dirty bathroom. Only 1 set of towels provided despite a booking for 2 people. Extractor not working therefore bathroom dank and smelly. Ancient uncomfortable mattress - the strings has gone, it offered no support and was like trying to sleep on board a boat that was listing from side to side.
Why do hotels think they can get away with this? Dated and tired. Dirty bathroom. Only 1 set of towels provided despite a booking for 2 people. Extractor not working therefore bathroom dank and smelly. Ancient uncomfortable mattress - the strings has gone, it offered no support and was like trying to sleep on board a boat that was listing from side to side.
4
KATIA
Sep 13, 2025
·
Stayed 3 nights
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
10
Martin
Jun 8, 2025
·
Stayed 1 night
Comfy clean room 😊 will book again!
Comfy clean room 😊 will book again!
8
Daniel
May 9, 2025
·
Stayed 1 night
Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
10
ethan
Nov 15, 2023
·
Stayed 3 nights
Spotlessly clean, convenient location and very quiet and reasonably priced
Spotlessly clean, convenient location and very quiet and reasonably priced
10
Jeff
Sep 14, 2025
·
Stayed 2 nights
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
10
Sylvia
May 6, 2025
·
Stayed 1 night
Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money
Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money
8
David
Oct 5, 2025
·
Stayed 1 night
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious with comfortable beds, but repeated issues include weak or inconsistent showers, dated or dark decor, various noise disturbances, and occasional maintenance faults such as broken hairdryers or power outages.
Related guest reviews
10
michael
Sep 14, 2025
·
Stayed 2 nights
Bed and bedding was wonderful!
Bed and bedding was wonderful!
8
Natalie
Dec 21, 2024
·
Stayed 2 nights
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
4
Sharon
Jul 28, 2025
·
Stayed 1 night
The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
8
Daniel
Jul 20, 2025
·
Stayed 2 nights
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
8
mark
Apr 17, 2025
·
Stayed 1 night
Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own
Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own
6
Rosaleen
Aug 19, 2025
·
Stayed 2 nights
Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.
Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.
4
Robert
Apr 3, 2025
·
Stayed 1 night
Accommodation was adequate with a few problems, there was a water drip noise echoing up the bath plug hole disturbing our sleep, the shower flow was extremely poor and the handle support would not support the shower head so it drooped making it impossible to have a normal shower. Noisy doors banging shut late at night and early morning. A place to AVOID in my opinion, I’ve stayed in better Travelodge at less money !
Accommodation was adequate with a few problems, there was a water drip noise echoing up the bath plug hole disturbing our sleep, the shower flow was extremely poor and the handle support would not support the shower head so it drooped making it impossible to have a normal shower. Noisy doors banging shut late at night and early morning. A place to AVOID in my opinion, I’ve stayed in better Travelodge at less money !
10
Phil
Aug 17, 2025
·
Stayed 1 night
This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.
This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.
6
Ian
Jun 8, 2024
·
Stayed 2 nights
Hotel was just OK, no welcome by staff as there wasn’t anyone, key code sent via email. TV in room way to small for the size of room. Shower very hit and miss. Didn’t have a cup of tea as kettle disgusting. Bed was ok.
Hotel was just OK, no welcome by staff as there wasn’t anyone, key code sent via email. TV in room way to small for the size of room. Shower very hit and miss. Didn’t have a cup of tea as kettle disgusting. Bed was ok.
8
Judith
Jul 9, 2025
·
Stayed 3 nights
A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.
A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.
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AI-generated summary based on recent guest reviews
Service
Contactless, code-based check-in works smoothly for many and some staff interactions are friendly and helpful; however, limited on-site presence and slow or absent responses led to problems for others, including a double-booking and difficulty getting assistance at night.
Related guest reviews
2
Ash
Sep 21, 2024
·
Stayed 1 night
I booked a stay through Hotels.com for last night, as I was arriving after the regular check-in hours. Following the instructions in my booking confirmation, I contacted the hotel to inquire about their late check-in procedure, which was listed as available. That evening, I received a message from the hotel confirming my stay, along with the room number and door access codes. However, upon arriving at the hotel and entering the room I had booked, I was shocked to find other people already sleeping there. I immediately double-checked the confirmation details to ensure there wasn’t an error on my part, but the room I was given was indeed the one I had reserved. I have since messaged the hotel about this issue and have yet to receive any response. I am requesting a full refund for this unacceptable experience.
I booked a stay through Hotels.com for last night, as I was arriving after the regular check-in hours. Following the instructions in my booking confirmation, I contacted the hotel to inquire about their late check-in procedure, which was listed as available. That evening, I received a message from the hotel confirming my stay, along with the room number and door access codes. However, upon arriving at the hotel and entering the room I had booked, I was shocked to find other people already sleeping there. I immediately double-checked the confirmation details to ensure there wasn’t an error on my part, but the room I was given was indeed the one I had reserved. I have since messaged the hotel about this issue and have yet to receive any response. I am requesting a full refund for this unacceptable experience.
2
David
Oct 23, 2024
·
Stayed 4 nights
Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!
Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!
8
Daniel
Jul 20, 2025
·
Stayed 2 nights
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
8
mark
Apr 17, 2025
·
Stayed 1 night
Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own
Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own
10
Salim
Oct 10, 2025
·
Stayed 1 night
Staff were excellent
Staff were excellent
4
KATIA
Sep 13, 2025
·
Stayed 3 nights
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
10
TRACEY
Jun 27, 2024
·
Stayed 3 nights
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
10
Jeff
Sep 14, 2025
·
Stayed 2 nights
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
8
David
Oct 5, 2025
·
Stayed 1 night
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
10
Shaun ian
Oct 16, 2025
·
Stayed 1 night
Yes excellent services no faults
Yes excellent services no faults
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AI-generated summary based on recent guest reviews
Location
Situated on the east side of Cheltenham/Charlton Kings, it suits drivers and countryside walkers more than nightlife seekers. Several note the distance to town and some traffic noise or roadworks.
Related guest reviews
8
Natalie
Dec 21, 2024
·
Stayed 2 nights
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
8
WILLIAM
Sep 16, 2023
·
Stayed 2 nights
Hotel is on the east edge of Cheltenham on the A40. Which means that it is easy to find and has lovely countryside on its doorstep. It is a short drive into the town and there are buses nearby. But it is also noisy, depending on which room you have. I could not get out of the main door in the morning. There was no obvious way to unlock it and I had to open the fire door, which was obviously unsafe. It is set up as a contactless hotel, so you need not interact with the staff, though I did meet one guy when I arrived and he showed me to my room. Room and bathroom were spacious, well furnished and clean.
Hotel is on the east edge of Cheltenham on the A40. Which means that it is easy to find and has lovely countryside on its doorstep. It is a short drive into the town and there are buses nearby. But it is also noisy, depending on which room you have. I could not get out of the main door in the morning. There was no obvious way to unlock it and I had to open the fire door, which was obviously unsafe. It is set up as a contactless hotel, so you need not interact with the staff, though I did meet one guy when I arrived and he showed me to my room. Room and bathroom were spacious, well furnished and clean.
10
Irene
Nov 27, 2023
·
Stayed 4 nights
Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return
Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return
4
KATIA
Sep 13, 2025
·
Stayed 3 nights
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
10
TRACEY
Jun 27, 2024
·
Stayed 3 nights
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
8
WILLIAM
Jun 9, 2023
·
Stayed 2 nights
Hotel is on the A40 on the east edge of Cheltenham. Bus routes to town center pass it - I don't know how often. It has sufficient parking. It has beautiful countryside on its doorstep. You can easily walk out to Dowesdwell Reservoir in 20 minutes. Then go up the Cotswold Path for a longer walk. There is traffic noise in day, but nights are OK. Bedroom spacious, clean and well furnished. Bathroom is modern and clean. I would prefer breakfast to be included. Only real downside is the contactless aspect. I can cope with it, but I prefer a human touch.
Hotel is on the A40 on the east edge of Cheltenham. Bus routes to town center pass it - I don't know how often. It has sufficient parking. It has beautiful countryside on its doorstep. You can easily walk out to Dowesdwell Reservoir in 20 minutes. Then go up the Cotswold Path for a longer walk. There is traffic noise in day, but nights are OK. Bedroom spacious, clean and well furnished. Bathroom is modern and clean. I would prefer breakfast to be included. Only real downside is the contactless aspect. I can cope with it, but I prefer a human touch.
10
Nancy
Oct 2, 2023
·
Stayed 1 night
The restaurant was good and there was a convenience store near by. The area was a little difficulty to walk from along a busy road.
The restaurant was good and there was a convenience store near by. The area was a little difficulty to walk from along a busy road.
10
ethan
Nov 15, 2023
·
Stayed 3 nights
Spotlessly clean, convenient location and very quiet and reasonably priced
Spotlessly clean, convenient location and very quiet and reasonably priced
8
David
Oct 5, 2025
·
Stayed 1 night
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
10
Philip
Jul 23, 2024
·
Stayed 2 nights
We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.
We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.
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AI-generated summary based on recent guest reviews
Dining
The on-site restaurant and breakfasts are frequently praised for quality and value. A few guests noted limited menu or occasional closures (e.g., not open on Sundays).
Related guest reviews
10
Raymond
Sep 5, 2024
·
Stayed 1 night
Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.
Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.
10
Cath
Jun 25, 2025
·
Stayed 2 nights
Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).
Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).
10
Kevin
Oct 30, 2023
·
Stayed 1 night
I’ve had several stays at this hotel and each one has been great . Very friendly staff and an excellent restaurant.
I’ve had several stays at this hotel and each one has been great . Very friendly staff and an excellent restaurant.
10
Gillian
May 7, 2025
·
Stayed 1 night
Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious
Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious
10
Kevin
Sep 24, 2023
·
Stayed 1 night
Great hotel , friendly staff and a fantastic restaurant. They also gave me a free bottle of wine with my evening meal . Have stayed here on numerous occasions and have never been disappointed.
Great hotel , friendly staff and a fantastic restaurant. They also gave me a free bottle of wine with my evening meal . Have stayed here on numerous occasions and have never been disappointed.
10
David
Jul 14, 2024
·
Stayed 1 night
Excellent friendly staff. Food was magnificent and very reasonably priced
Excellent friendly staff. Food was magnificent and very reasonably priced
10
TRACEY
Jun 27, 2024
·
Stayed 3 nights
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.
8
Daniel
May 9, 2025
·
Stayed 1 night
Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
8
Sarah
Oct 11, 2024
·
Stayed 2 nights
We stayed here to visit friends who live really close to the hotel. As this is a "contactless hotel" there is no reception to check in or out. You should receive a text/email the day before your stay telling you the access code to gain entry to the hotel, your room number and code to open the key safe on the wall outside your room. This worked well for us but you do need to check that you have received this as I don't know what you would do if you didn't have this info. The staff were around in the morning and they were polite and friendly. The breakfast was excellent. We would stay here again.
We stayed here to visit friends who live really close to the hotel. As this is a "contactless hotel" there is no reception to check in or out. You should receive a text/email the day before your stay telling you the access code to gain entry to the hotel, your room number and code to open the key safe on the wall outside your room. This worked well for us but you do need to check that you have received this as I don't know what you would do if you didn't have this info. The staff were around in the morning and they were polite and friendly. The breakfast was excellent. We would stay here again.
10
Julie
Aug 31, 2023
·
Stayed 2 nights
Lovely, clean room's comfy beds. Tv very small. Only advise id give ti owners is that we could hear the people above us through the ceiling. The doors slamming when other guests used there doors they do need slow closes on room door. The restaurant is outstanding but not open on sundays. Breakfast would be a nice addition. The hotel is situated on the edge of the Cotswolds and a good base to travel to village's. Definitely stay again.
Lovely, clean room's comfy beds. Tv very small. Only advise id give ti owners is that we could hear the people above us through the ceiling. The doors slamming when other guests used there doors they do need slow closes on room door. The restaurant is outstanding but not open on sundays. Breakfast would be a nice addition. The hotel is situated on the edge of the Cotswolds and a good base to travel to village's. Definitely stay again.
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AI-generated summary based on recent guest reviews
8
mary
Jul 15, 2026
·
Stayed 1 night
Great price and good location. The room was very hot and effective fans were not available.
Great price and good location. The room was very hot and effective fans were not available.
4
Cathryn
May 11, 2026
·
Stayed 1 night
Too close to busy, noisy road (A40) that was all night. Bed too close to the floor about 18 inches high making it not the easiest to get out of. Whilst the bedding was clean it was of very poor quality . No - one about at all so no refreshment facilities.
Too close to busy, noisy road (A40) that was all night. Bed too close to the floor about 18 inches high making it not the easiest to get out of. Whilst the bedding was clean it was of very poor quality . No - one about at all so no refreshment facilities.
6
Jacqueline
May 4, 2026
·
Stayed 1 night
Not what was expected and not enough information including their own website
Not what was expected and not enough information including their own website
4
Furness Controls limited
Feb 22, 2026
·
Stayed 3 nights
Calling it boutique doesn’t make it so. The house tel is nice but nothing special. Arrived Monday no restaurant. Had to complain because could hear water running, was told it was the water tank filling this had been going on about an hour at 10pm before I complained. Fair play they turned it off when I said. Dinner Tuesday night they tried to charge me for food I hadn’t asked for this was sorted when I refused to pay for it. I think the rooms need sound proofing because on one evening I could hear a few blokes chatting in another room and I was woken up at 2am by a couple talking loudly and then making other noises. Not sure I’d stay here again.
Calling it boutique doesn’t make it so. The house tel is nice but nothing special. Arrived Monday no restaurant. Had to complain because could hear water running, was told it was the water tank filling this had been going on about an hour at 10pm before I complained. Fair play they turned it off when I said. Dinner Tuesday night they tried to charge me for food I hadn’t asked for this was sorted when I refused to pay for it. I think the rooms need sound proofing because on one evening I could hear a few blokes chatting in another room and I was woken up at 2am by a couple talking loudly and then making other noises. Not sure I’d stay here again.
6
David
Feb 19, 2026
·
Stayed 1 night
Never saw any staff, as it's 'contactless'. Would much prefer a manned front desk. Room clean and more than adequate for one or two nights. Didn't use any of the dining facilities.
Never saw any staff, as it's 'contactless'. Would much prefer a manned front desk. Room clean and more than adequate for one or two nights. Didn't use any of the dining facilities.
FAQs about The Charlton Boutique Hotel
Is parking available at the hotel?
Yes, the hotel offers complimentary on-site parking for guests. However, parking is limited, so it is advisable to arrive early.
What type of breakfast is offered at the hotel?
Breakfast is available on-site, providing a delightful start to the day. Specific details about the type of breakfast are not mentioned, but guests have expressed satisfaction with it.
What are the check-in and check-out times?
Check-in is available from 3:00 PM until 9:00 PM, and check-out is required by 11:00 AM. Early check-in or late check-out may be requested, but availability and any associated costs are not specified.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and other features are not provided.
Where is the hotel located in relation to local attractions?
The hotel is conveniently situated in Cheltenham, close to Cheltenham General Hospital and the University of Gloucestershire, making it an ideal base for exploring the area.
Are children allowed at the hotel?
Yes, children are welcome at the hotel. Specific details regarding the minimum age for children to stay for free are not provided.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 183.76431196594237USD
- 2026-09-06: 89.67926890258789USD
- 2026-09-07: 88.36987617492676USD
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: 94.63312653656006USD
- 2026-09-11: 197.275511038208USD
- 2026-09-12: 132.92227962036134USD
- 2026-09-13: 84.94287250213623USD
- 2026-09-14: 97.46743271484375USD
- 2026-09-15: 127.11621886291503USD
- 2026-09-16: 163.04820098571778USD
- 2026-09-17: NO DATA
- 2026-09-18: 115.83188413848877USD
- 2026-09-19: 150.43452792053222USD
- 2026-09-20: 99.7099717803955USD
- 2026-09-21: 87.77595589294434USD
- 2026-09-22: 99.91986590881348USD
- 2026-09-23: 128.06574878082276USD
- 2026-09-24: 95.7219744796753USD
- 2026-09-25: 116.39160181427002USD
- 2026-09-26: 151.87380194396974USD
- 2026-09-27: 99.7099717803955USD
- 2026-09-28: 88.56556647491455USD
- 2026-09-29: 89.02533456573487USD
- 2026-09-30: 88.77546060333252USD
- 2026-10-01: 96.05180811004638USD
- 2026-10-02: 117.5310270828247USD
- 2026-10-03: 136.6814207260132USD
- 2026-10-04: 88.77546060333252USD
- 2026-10-05: 90.45461363067626USD
- 2026-10-06: 90.17475479278565USD
- 2026-10-07: 88.41564209747314USD
- 2026-10-08: 97.00297727203369USD
- 2026-10-09: 121.00928150024414USD
- 2026-10-10: 142.248630329895USD
- 2026-10-11: 89.30519340362548USD
- 2026-10-12: 89.30519340362548USD
- 2026-10-13: 89.30519340362548USD
- 2026-10-14: 89.83492620391846USD
- 2026-10-15: 101.44910341949463USD
- 2026-10-16: 119.58000243530273USD
- 2026-10-17: 142.248630329895USD
- 2026-10-18: 87.75585078582763USD
- 2026-10-19: 89.16526398468018USD
- 2026-10-20: 89.19524886016846USD
- 2026-10-21: 94.36265126342774USD
- 2026-10-22: 99.94985078430176USD
- 2026-10-23: 124.74741369934083USD
- 2026-10-24: 141.84883199005128USD
- 2026-10-25: 85.65702469177246USD
- 2026-10-26: 89.7549665359497USD
- 2026-10-27: 89.19524886016846USD
- 2026-10-28: 92.27370493774414USD
- 2026-10-29: 97.61102163543701USD
- 2026-10-30: 126.12671797180175USD
- 2026-10-31: 164.31488475952148USD
- 2026-11-01: 89.46511273956298USD
- 2026-11-02: 93.34316549682617USD
- 2026-11-03: 93.34316549682617USD
- 2026-11-04: 94.4126260559082USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Dining
Enjoy a satisfying meal at Oncore Dining serving guests of The Charlton Boutique Hotel. Wrap up your day with a drink at the bar/lounge.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Garden
General
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Family Room
Activities
Garden
Outdoor Furniture
Terrace
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Housekeeping
Banquet Facilities
Internet
Free Wi-Fi