Ocean Zen Suites on 5th Avenue - Adults Only
From
54 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
54 $US
/nuit
À propos de cet établissement
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse sur le toit et un jardin. Parmi les équipements ...
Équipements
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse sur le toit et un jardin. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une aire de pique-nique. Si vous voulez tenter le tout pour le tout, grimpez à bord de la navette gratuite qui conduit jusqu'au casino.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service d'arrivée express et un service de départ express.
Chambres
Les 9 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur. Votre chambre est dotée d'un lit avec surmatelas. Un accès gratuit au réseau Internet Wi-Fi et câblé est disponible. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe.
Emplacement
Vous serez au centre de Playa del Carmen en choisissant Ocean Zen Suites on 5th Avenue - Adults Only, à moins de 15 minutes de marche de Mamitas Beach Club et de Plage de Punta Esmeralda. Cet hôtel se trouve à 1,6 km de Rue commerçante Quinta Avenida et à 2 km de Centre commercial Quinta Alegría Shopping Mall.
À proximité
Plage Avenida Colosio(0.3 miles)
Église Guadalupe(0.4 miles)
Plage Playa 88(0.5 miles)
Plage Coco(0.6 miles)
Mamitas Beach Club(0.7 miles)
Plage de Punta Esmeralda(0.7 miles)
Super Chedraui Selecto Avenida 10(0.7 miles)
Rue commerçante Quinta Avenida(0.8 miles)
Plage principale de Playa del Carmen(0.8 miles)
Mario Villanueva Madrid(0.8 miles)
Centre commercial Quinta Alegría Shopping Mall(1.1 miles)
Rue du Cœur(1.2 miles)
Quai Navega(1.3 miles)
Calle 12(1.3 miles)
Église catholique Nuestra Señora del Carmen(1.4 miles)
Aéroport international Cozumel (CZM)(23.4 miles)
Aéroport international de Cancún (CUN)(33.7 miles)
Parking
Blanchisserie
Personnel multilingue
Jardin
Planche à voile
Bateau à moteur sur place
Emplacement
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Plage Avenida Colosio (0.3 miles)
Église Guadalupe (0.4 miles)
Plage Playa 88 (0.5 miles)
Plage Coco (0.6 miles)
Mamitas Beach Club (0.7 miles)
Plage de Punta Esmeralda (0.7 miles)
Options de chambre
23
Eco Luxury Deluxe Suite 5 Infinity Pool
Détails de la chambre
1 Lit Double
et 1 Lit Simple
Couchages 3
431 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Kitchenette
18
Eco Luxury Business Suite 6 Rooftop Pool
Détails de la chambre
1 Lit Double
et 1 Lit Simple
Couchages 3
390 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Réfrigérateur
36
Eco Luxury Deluxe Suite 8 2 Double Beds
Détails de la chambre
2 Lits Doubles
Couchages 4
400 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Réfrigérateur
38
Eco Luxury Executive Suite 2 Double 3-4
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 5
431 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
27
Eco Luxury Queen Suite Infinity Pool 9
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 5
430 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Réfrigérateur
24
Suite Lune de Miel, 1 très grand lit et 1 canapé-lit, coin cuisine, vue cour intérieure
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
390 ft²
ClimatisationWi-Fi (gratuit)Kitchenette
46
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
440 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs sur Ocean Zen Suites on 5th Avenue - Adults Only
6.6
Agréable
Basé sur 340 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Ocean Zen Suites sur la 5th Avenue - Réservé aux adultes, les voyageurs apprécient fréquemment l'emplacement calme et proche de la plage, les vues agréables et les chambres généralement propres et confortables, plusieurs soulignant le personnel accueillant et l'ambiance détendue, à l'écart des zones plus animées de la ville.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Ocean Zen Suites sur la 5th Avenue - Réservé aux adultes, les voyageurs apprécient fréquemment l'emplacement calme et proche de la plage, les vues agréables et les chambres généralement propres et confortables, plusieurs soulignant le personnel accueillant et l'ambiance détendue, à l'écart des zones plus animées de la ville.
Un reproche récurrent concerne l'eau chaude peu fiable et la très faible pression de l'eau, parfois non résolues pendant le séjour. Plusieurs commentaires mentionnent également des espaces datés ou mal entretenus, tels qu'une piscine sur le toit sale, l'absence d'ascenseur avec des escaliers raides menant au bureau, et une climatisation faible. Les commentaires sur le service sont mitigés, notamment des signalements d'un manque de réactivité ou d'absence lors de l'enregistrement, ainsi que quelques frustrations liées aux politiques de l'établissement. Certains clients ont également trouvé que les environs pouvaient sembler peu sûrs la nuit. Dans l'ensemble, attendez-vous à un séjour simple pour adultes qui peut être confortable si vous êtes flexible quant à l'entretien et à la constance du service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une piscine sur le toit avec vue sur l'océan est signalée, mais plusieurs clients l'ont trouvée sale ou mal entretenue. Des signalements répétés font état d'une absence d'eau chaude et d'une très faible pression de l'eau. Il n'y a pas d'ascenseur et l'accès implique des escaliers raides, et aucun parking n'est proposé.
Avis de voyageur à ce sujet
6
Scottie
30 juin 2024
·
A séjourné 1 nuit
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
4
Jaime
2 nov. 2023
·
A séjourné 1 nuit
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
8
Mylene
28 mai 2024
·
A séjourné 9 nuits
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
6
marja
19 févr. 2023
·
A séjourné 2 nuits
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
2
Genise
11 juil. 2023
·
A séjourné 3 nuits
This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
10
Vasili
25 mars 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
6
Dawn
24 nov. 2024
·
A séjourné 3 nuits
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
6
Steve
28 sept. 2024
·
A séjourné 3 nuits
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
8
Jean-Sebastien
21 févr. 2023
·
A séjourné 2 nuits
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
8
Stacy
3 nov. 2025
·
A séjourné 3 nuits
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent les chambres comme propres et confortables, mais d'autres signalent des problèmes tels que des sols sales, du linge taché ou usé, des déchets laissés et des odeurs de moisi occasionnelles.
Avis de voyageur à ce sujet
2
Mauricio
13 oct. 2023
·
A séjourné 8 nuits
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
6
MARIA
23 déc. 2024
·
A séjourné 1 nuit
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
10
Bonnie
13 mars 2023
·
A séjourné 1 nuit
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
10
Juanita
5 avr. 2025
·
A séjourné 1 nuit
Very clean and comfortable
Very clean and comfortable
2
Maria Pia
10 oct. 2025
·
A séjourné 1 nuit
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
10
Vasili
10 févr. 2025
·
A séjourné 6 nuits
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
4
Henri
11 déc. 2024
·
A séjourné 3 nuits
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
10
Emily
15 nov. 2025
·
A séjourné 4 nuits
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
10
Esmeralda Nava
24 mars 2023
·
A séjourné 7 nuits
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
6
Dawn
24 nov. 2024
·
A séjourné 3 nuits
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses et confortables, avec une vue agréable et un cadre généralement calme, bien que certains clients aient noté une climatisation faible, du bruit le matin et des performances Wi-Fi variables.
Avis de voyageur à ce sujet
10
Robin
16 juin 2023
·
A séjourné 1 nuit
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
10
Bonnie
13 mars 2023
·
A séjourné 1 nuit
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
6
Scottie
30 juin 2024
·
A séjourné 1 nuit
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
10
Campos
14 mars 2023
·
A séjourné 2 nuits
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
6
gabriel
11 mars 2024
·
A séjourné 1 nuit
A lot of noise in the morning early.
A lot of noise in the morning early.
10
PATHPORN
28 avr. 2025
·
A séjourné 1 nuit
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15 nov. 2025
·
A séjourné 4 nuits
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
8
Ute
25 juil. 2023
·
A séjourné 2 nuits
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
10
Vasili
25 mars 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
6
Dawn
24 nov. 2024
·
A séjourné 3 nuits
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sont mitigés : certains ont rencontré un personnel serviable et parlant anglais, tandis que d'autres ont signalé un manque de réactivité ou d'absence lors de l'enregistrement et des difficultés à joindre quelqu'un en cas de problème.
Avis de voyageur à ce sujet
10
Robin
16 juin 2023
·
A séjourné 1 nuit
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
4
Matthew
15 févr. 2023
·
A séjourné 1 nuit
Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
2
Maria Pia
10 oct. 2025
·
A séjourné 1 nuit
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
8
Francessca
19 déc. 2023
·
A séjourné 2 nuits
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
10
Vasili
10 févr. 2025
·
A séjourné 6 nuits
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
4
Henri
11 déc. 2024
·
A séjourné 3 nuits
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
10
Vasili
25 mars 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
10
Gabriela Raquel
23 janv. 2024
·
A séjourné 3 nuits
Todo muy bien! Excelente ubicación y servicio.
Todo muy bien! Excelente ubicación y servicio.
2
Andy
31 mars 2024
·
I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .
I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .
2
Carlos
21 avr. 2024
·
A séjourné 7 nuits
Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Généralement salué pour sa proximité de la plage et son calme par rapport à la 5th Avenue, avec des restaurants à proximité, mais certains clients ont trouvé que les environs pouvaient sembler peu sûrs la nuit et un peu éloignés du centre.
Avis de voyageur à ce sujet
2
Mauricio
13 oct. 2023
·
A séjourné 8 nuits
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
10
Jason
13 mars 2025
·
A séjourné 4 nuits
Great price for a nice property. A little far away from the center of town but right next to the beach
Great price for a nice property. A little far away from the center of town but right next to the beach
8
Francessca
19 déc. 2023
·
A séjourné 2 nuits
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
8
Mylene
28 mai 2024
·
A séjourné 9 nuits
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
10
Vasili
10 févr. 2025
·
A séjourné 6 nuits
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
10
PATHPORN
28 avr. 2025
·
A séjourné 1 nuit
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15 nov. 2025
·
A séjourné 4 nuits
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
6
Steve
28 sept. 2024
·
A séjourné 3 nuits
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
10
Kiara
8 déc. 2023
·
Close to the beach and plenty of food options close by.
Close to the beach and plenty of food options close by.
8
Jean-Sebastien
21 févr. 2023
·
A séjourné 2 nuits
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Plusieurs commentaires mettent en évidence la proximité de restaurants, notamment un café juste à côté. Il y a très peu de commentaires sur les repas sur place ou le petit-déjeuner.
Avis de voyageur à ce sujet
10
Campos
14 mars 2023
·
A séjourné 2 nuits
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
10
PATHPORN
28 avr. 2025
·
A séjourné 1 nuit
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15 nov. 2025
·
A séjourné 4 nuits
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
10
Esmeralda Nava
24 mars 2023
·
A séjourné 7 nuits
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
10
Vasili
25 mars 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
10
Kiara
8 déc. 2023
·
Close to the beach and plenty of food options close by.
Close to the beach and plenty of food options close by.
8
Jean-Sebastien
21 févr. 2023
·
A séjourné 2 nuits
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Campos
14 mars 2023
·
A séjourné 2 nuits
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
10
Bonnie
13 mars 2023
·
A séjourné 1 nuit
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
8
Jean-Sebastien
21 févr. 2023
·
A séjourné 2 nuits
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
6
marja
19 févr. 2023
·
A séjourné 2 nuits
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
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À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 19 h 00. Si vous prévoyez d’arriver en dehors des horaires normaux d’arrivée, vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
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Un dépôt de garantie de 1000 MXN sera perçu avant l'enregistrement.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, les paiements mobiles et les espèces
- Les options de paiement mobiles comprennent : PayPal
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement a pour politique de refuser les réservations de groupes se réunissant pour certaines fêtes ou événements particuliers tels que les enterrements de vie de jeune fille et de garçon.
- Piscine accessible 24 h/24
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Blanchisserie
Personnel multilingue
Jardin
Planche à voile
Bateau à moteur sur place
Général
Serviettes
Aire de pique nique/Tables
Barbecue Grill (s)
Smoke-Free Property
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Water Dispenser
Not Wheelchair Accessible
Activités
Jardin
Planche à voile
Bateau à moteur sur place
24-Hour Pool Access
Pool Sun Loungers
Rooftop Terrace
Terrasse
Services
Personnel multilingue
Blanchisserie
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
Concierge Services
Laundry Facilities
Well-Lit Path to Entrance
Connexion Internet
Wi-fi gratuit
Internet (Wired) (free)
Parking
Parking
Casino Shuttle (surcharge)