Union Hotel Cusco
$122
/ night
Avg. for September
Prices for Union Hotel Cusco
Select dates to see prices and availability
$122
/ night
Avg. for September
Monthly average prices
Nightly prices at Union Hotel Cusco average $66 in January, the cheapest month, and $123 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $66 |
| February | $76 |
| March | $83 |
| April | $113 |
| May | $121 |
| June | $113 |
| July | $120 |
| August | $118 |
| September | $122 |
| October | $123 |
| November | $99 |
| December | $85 |
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Sep · $122
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Most expensive: October (~$123)
Cheapest: January (~$66)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).
Dining
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Location
With a stay at Union Hotel Cusco, you'll be centrally located in Cusco, just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas. This boutique hotel is 0.1 mi (0.2 km) from San Pedro Church and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.
What's nearby
San Pedro Church(0.1 miles)
Iglesia y Convento de Santa Clara(0.1 miles)
San Pedro Market(0.1 miles)
Arch of Santa Clara(0.2 miles)
Calle Marquez(0.3 miles)
San Francisco Church(0.3 miles)
San Francisco Church Museum and Catacombs(0.3 miles)
Municipal Theater(0.3 miles)
Museo Irq’i Yachay(0.3 miles)
La Merced Church(0.4 miles)
Basilica of La Merced(0.4 miles)
Museum of Contemporary Art(0.4 miles)
ChocoMuseum(0.4 miles)
Plaza El Regocijo(0.4 miles)
Museo Histórico Regional(0.4 miles)
The preferred airport for Union Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ)(3.4 miles)
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Location
Calle Unión, 189, Cusco, Peru
San Pedro Church (0.1 miles)
Iglesia y Convento de Santa Clara (0.1 miles)
San Pedro Market (0.1 miles)
Arch of Santa Clara (0.2 miles)
Calle Marquez (0.3 miles)
San Francisco Church (0.3 miles)
Room options
16
Traditional Quadruple Room
Room details
4× Twin Beds
Sleeps 4
344 ft²
HeatingWi-Fi (Free)Separate Living Room
12
Traditional Triple Room, 3 Twin Beds
Room details
3× Twin Beds
Sleeps 3
301 ft²
HeatingWi-Fi (Free)Separate Living Room
12
Classic Twin Room
Room details
2 Twin Beds
Sleeps 2
248 ft²
HeatingWi-Fi (Free)Separate Living Room
11
Traditional Twin Room
Room details
2 Twin Beds
Sleeps 2
269 ft²
HeatingWi-Fi (Free)Separate Living Room
15
Traditional Double Room
Room details
1 King Bed
Sleeps 2
269 ft²
HeatingWi-Fi (Free)Separate Living Room
15
Classic Double Room
Room details
1 King Bed
Sleeps 2
248 ft²
HeatingWi-Fi (Free)Separate Living Room
12
Economy Double Room
Room details
1 King Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Separate Living Room
Guest reviews of Union Hotel Cusco
8.4
Very good
Based on 1,005 verified reviews
Who stays here?
Business
2%
Couple
60%
Family
16%
Group
14%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Union Hotel Cusco, travelers consistently praise the warm, above‑and‑beyond staff, walkable location near San Pedro Market, lively courtyard with nightly music and resident alpaca Kiki, generous breakfast, and thoughtful extras like classes, luggage storage, and early‑tour snacks.
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What guests think
At Union Hotel Cusco, travelers consistently praise the warm, above‑and‑beyond staff, walkable location near San Pedro Market, lively courtyard with nightly music and resident alpaca Kiki, generous breakfast, and thoughtful extras like classes, luggage storage, and early‑tour snacks.
Recurring downsides include noise from the courtyard, hallways, and nearby streets due to thin walls, plus occasional water or hot‑water outages and temperature control issues. Some guests also report spotty in‑room Wi‑Fi and inconsistent airport transfer arrangements or expectations. Overall, expect a charming, activity‑rich stay with standout service in a very walkable spot, but bring earplugs.
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AI-generated summary based on recent guest reviews
Facilities
On‑site restaurant and bar with nightly live music and a pleasant courtyard are highlights, along with free activities such as weaving, ceviche, and pisco‑sour classes. Airport transfers can be arranged but terms vary, and the hot tub carries a fee; laundry service is available.
Related guest reviews
10
Kristin
May 11, 2025
·
Stayed 1 night
Great food at the restaurant. Easy arrangement of pick up from airport. Excellent staff. Great area to hang out, live music and plenty of activities in the hotel. They even have a baby alpaca!
Great food at the restaurant. Easy arrangement of pick up from airport. Excellent staff. Great area to hang out, live music and plenty of activities in the hotel. They even have a baby alpaca!
6
Martin
Aug 30, 2023
·
Stayed 3 nights
Check-in sehr umständlich Pässe kopiert trotzdem musste alles nochmal per Hand an unbequemen Tisch ohne Licht ausgefüllt werden. Zimmer sauber, sehr laute Livemusik über Lautsprecher bis 20.30. Nicht mein Geschmack. Offensichlich nicht nur für mich, nie mehr als 4 Zuhörer. Badezimmer nur 1 Haken für Handtücher für 3 Personen. Wechselhandtuch mitgenommen nicht ersetzt. Frühstück sehr reichhaltig, dauert aber lange bis Buffet aufgefüllt wird, Personal überfordert. Ganzen Tag läuft ein kleines einsames Alpaka im Innenhof ohne Grünfläche, unnötig und nicht nach meinem Geschmack. Am letzten Abend kein Wasser und somit keine Toilette die ganze Nacht. Kann passieren aber es gab von der Rezeption keine Informationen von sich aus darüber. Auf Nachfrage drei kleine Flaschen Wasser zum Zähneputzen. Keine Entschuldigung keine Kompensation. Wir mussten ungeduscht und ungwaschen abreisen. Kann ja passieren, aber kein Wort dazu von der Rezeption ist schon sehr merkwürdig. Man hätte uns ja wenigstens einen Eimer Wasser aus dem Whirlpool für die Toilettenspülung geben können. Ach Whirlpool 10 Dollar ! pro Stunde pro Person, nein danke !
Check-in sehr umständlich Pässe kopiert trotzdem musste alles nochmal per Hand an unbequemen Tisch ohne Licht ausgefüllt werden. Zimmer sauber, sehr laute Livemusik über Lautsprecher bis 20.30. Nicht mein Geschmack. Offensichlich nicht nur für mich, nie mehr als 4 Zuhörer. Badezimmer nur 1 Haken für Handtücher für 3 Personen. Wechselhandtuch mitgenommen nicht ersetzt. Frühstück sehr reichhaltig, dauert aber lange bis Buffet aufgefüllt wird, Personal überfordert. Ganzen Tag läuft ein kleines einsames Alpaka im Innenhof ohne Grünfläche, unnötig und nicht nach meinem Geschmack. Am letzten Abend kein Wasser und somit keine Toilette die ganze Nacht. Kann passieren aber es gab von der Rezeption keine Informationen von sich aus darüber. Auf Nachfrage drei kleine Flaschen Wasser zum Zähneputzen. Keine Entschuldigung keine Kompensation. Wir mussten ungeduscht und ungwaschen abreisen. Kann ja passieren, aber kein Wort dazu von der Rezeption ist schon sehr merkwürdig. Man hätte uns ja wenigstens einen Eimer Wasser aus dem Whirlpool für die Toilettenspülung geben können. Ach Whirlpool 10 Dollar ! pro Stunde pro Person, nein danke !
10
Charles
Aug 22, 2025
·
Stayed 1 night
The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
10
valerie
Jun 6, 2024
·
Stayed 3 nights
So cute! Great food at the restaurant, wait staff amazing! The included cooking class, easy laundry service, and Kiki! Just a great place to stay and so affordable
So cute! Great food at the restaurant, wait staff amazing! The included cooking class, easy laundry service, and Kiki! Just a great place to stay and so affordable
10
??
Feb 24, 2024
·
It was definitely our most wonderful experience in Peru. The free airport pick up service, friendly staff, live music show, clean and spacial room(they upgraded our room for free! What surprises me the most was the hot water bag hidden in our quilt. How thoughtful is that! 100/100 recommend especially considering the cheap price!! Would def come back next time.
It was definitely our most wonderful experience in Peru. The free airport pick up service, friendly staff, live music show, clean and spacial room(they upgraded our room for free! What surprises me the most was the hot water bag hidden in our quilt. How thoughtful is that! 100/100 recommend especially considering the cheap price!! Would def come back next time.
10
Brian
Dec 15, 2024
·
Stayed 2 nights
Great location with very friendly/helpful staff. Fantastic breakfast each day and music in the evenings. They held our bags for a day while we went to Machu Picchu
Great location with very friendly/helpful staff. Fantastic breakfast each day and music in the evenings. They held our bags for a day while we went to Machu Picchu
8
Melinda
May 9, 2023
·
Stayed 5 nights
The room was clean and comfortable. The breakfast provided was nice, and the staff was helpful. My biggest complaint is that the room was NOT quiet. Even using white noise didn't cancel out all of the hallway and room next door noise, which was incredibly disruptive to our sleep. Fyi: you have to pay to use the hot tub
The room was clean and comfortable. The breakfast provided was nice, and the staff was helpful. My biggest complaint is that the room was NOT quiet. Even using white noise didn't cancel out all of the hallway and room next door noise, which was incredibly disruptive to our sleep. Fyi: you have to pay to use the hot tub
10
Emily
Jun 24, 2025
·
Stayed 2 nights
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
10
Erica
May 25, 2025
·
Stayed 2 nights
We loved all the amenities this hotel had.. onsite restaurant, classes, the live music every night, KiKi the alpaca was super cute. It’s also walking distance to markets and main square. The staff is amazing and super helpful. When we had to leave early for a tour, they packed a small snack bag. (Water, fruit, crackers, and some small candies). The restaurant has some yummy options. Their breakfast is great also.. they made pancakes, waffles, omelette, etc. upon request. We stayed one night (first floor) and came back after visiting Machu Picchu and stayed two nights. We liked the room on the second floor the best.. much roomier. My only observation is that it’s not a very quiet hotel. Most rooms look down on to the courtyard and staff can be heard starting their day early. So if you’re looking for rest and relaxation my suggestion is to request a quiet room. Also, on our first night, they turned off the water from 11p-4:07 to be exact. We were warned it would be off from 11p-3am so we expected it but they didn’t turn off our water on our second stay. Despite this I do recommend it due to the friendly staff and location.
We loved all the amenities this hotel had.. onsite restaurant, classes, the live music every night, KiKi the alpaca was super cute. It’s also walking distance to markets and main square. The staff is amazing and super helpful. When we had to leave early for a tour, they packed a small snack bag. (Water, fruit, crackers, and some small candies). The restaurant has some yummy options. Their breakfast is great also.. they made pancakes, waffles, omelette, etc. upon request. We stayed one night (first floor) and came back after visiting Machu Picchu and stayed two nights. We liked the room on the second floor the best.. much roomier. My only observation is that it’s not a very quiet hotel. Most rooms look down on to the courtyard and staff can be heard starting their day early. So if you’re looking for rest and relaxation my suggestion is to request a quiet room. Also, on our first night, they turned off the water from 11p-4:07 to be exact. We were warned it would be off from 11p-3am so we expected it but they didn’t turn off our water on our second stay. Despite this I do recommend it due to the friendly staff and location.
10
David
Jun 4, 2024
·
Stayed 1 night
Excellent service, room, ambiance and food. This was my favorite stay in Peru. Front desk was kind and since I had a 3 am pickup to rainbow mountain they gave me a snack bag. On other days their breakfast was amazing. I also had my laundry done and it was super cheap and quick. The nightly performances were great and seeing Kiki (in house alpaca) was cool. Also the bathtub is awesome and the heated flooring is amazing. Location wise you’re right across from San Pedro market and a couple of blocks from the main square. Highly recommend.
Excellent service, room, ambiance and food. This was my favorite stay in Peru. Front desk was kind and since I had a 3 am pickup to rainbow mountain they gave me a snack bag. On other days their breakfast was amazing. I also had my laundry done and it was super cheap and quick. The nightly performances were great and seeing Kiki (in house alpaca) was cool. Also the bathtub is awesome and the heated flooring is amazing. Location wise you’re right across from San Pedro market and a couple of blocks from the main square. Highly recommend.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe spaces and rooms as clean, with housekeeping attentive. However, there are occasional reports of bathroom odors, smelly towels, dirty floors, and isolated maintenance issues like leaks or mold.
Related guest reviews
2
Shauna
Mar 6, 2025
·
Stayed 2 nights
There was mold in my room, ceiling was leaking when raining , dirty bed sheets. Would stay at a different hotel next time.
There was mold in my room, ceiling was leaking when raining , dirty bed sheets. Would stay at a different hotel next time.
10
Luke
Feb 26, 2026
·
Stayed 5 nights
The room was very clean, and the staff were so helpful and kind. The breakfast was very good, and the atmosphere is so beautiful. We loved the outdoor area, as well as the alpaca, Kiki, that they have! Very lovely hotel.
The room was very clean, and the staff were so helpful and kind. The breakfast was very good, and the atmosphere is so beautiful. We loved the outdoor area, as well as the alpaca, Kiki, that they have! Very lovely hotel.
8
Yan
May 18, 2025
·
Stayed 1 night
Shower towels smelled like vomit, fortunately linens didn't. The property has very good potential but unfortunately there's a lot of noise during the night (2am, 4am, etc) because of people not being mindful and talking very loudly and rolling their luggage when getting to their room, etc. We stayed at 2 properties in Cusco and this one was $40 more than the other but we're not sure it was worth that extra cost. The location is fine but not the closest from Plaza Mayor (although still definitely walkable), but very close to San Pedro Market. On the more positive side, the common areas are wonderful and their breakfast was fabulous. The even had a baby alpaca on location! Many attentions are done such as chocolates on your bed upon arrival, bed sheets warming using hot water bags at the feet of the bed, etc. All in all we're on the fence about recommending this hotel in Cusco because of the noise and bad experience with smelly bath towels which grossed us out...
Shower towels smelled like vomit, fortunately linens didn't. The property has very good potential but unfortunately there's a lot of noise during the night (2am, 4am, etc) because of people not being mindful and talking very loudly and rolling their luggage when getting to their room, etc. We stayed at 2 properties in Cusco and this one was $40 more than the other but we're not sure it was worth that extra cost. The location is fine but not the closest from Plaza Mayor (although still definitely walkable), but very close to San Pedro Market. On the more positive side, the common areas are wonderful and their breakfast was fabulous. The even had a baby alpaca on location! Many attentions are done such as chocolates on your bed upon arrival, bed sheets warming using hot water bags at the feet of the bed, etc. All in all we're on the fence about recommending this hotel in Cusco because of the noise and bad experience with smelly bath towels which grossed us out...
10
Aaron
Jul 3, 2023
·
Stayed 1 night
We stayed 2 nights at Union Hotel separated by a trip to Machu Picchu. The staff was kind enough to store our extra backpacks while we traveled and had them waiting for us in our new room upon return. We enjoyed drinking cocoa tea in the courtyard and listening to live music at night. Comfortable beds, very clean rooms. Great breakfast options. I would definitely stay here again.
We stayed 2 nights at Union Hotel separated by a trip to Machu Picchu. The staff was kind enough to store our extra backpacks while we traveled and had them waiting for us in our new room upon return. We enjoyed drinking cocoa tea in the courtyard and listening to live music at night. Comfortable beds, very clean rooms. Great breakfast options. I would definitely stay here again.
10
Haoran
Apr 8, 2024
·
Stayed 1 night
The staff is very nice. Very convenient location. Walkable distance to the plazas. But the room was not well cleaned.
The staff is very nice. Very convenient location. Walkable distance to the plazas. But the room was not well cleaned.
6
Carolina
Jan 4, 2025
·
Stayed 1 night
Fuimos a pasar una noche y ya y para lo que fue estuvo bien, evidentemente puede mejorar. Las personas del restaurante no son tan atentas y el baño se encontraba con pelos.
Fuimos a pasar una noche y ya y para lo que fue estuvo bien, evidentemente puede mejorar. Las personas del restaurante no son tan atentas y el baño se encontraba con pelos.
6
Scarecrow
May 31, 2024
·
Stayed 1 night
Great location, but room was very dingy. Great bf and wonderful staff
Great location, but room was very dingy. Great bf and wonderful staff
10
Marianne
Aug 7, 2025
·
Stayed 1 night
Spacious rooms, accommodating staff, cleanliness
Spacious rooms, accommodating staff, cleanliness
10
Teresa
Aug 12, 2025
·
Stayed 1 night
The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
10
Agnes
Apr 30, 2024
·
Stayed 1 night
We enjoyed our stay here, we only did one night before we went up to Aguas Calientes but the free cooking class with trout ceviche and the cocktail tutorial for their area drink Pisco Sour was a great touch. The live music in the courtyard was really good his name was Peter, the ladies who helped during the class were Carlota and Nilda, very sweet and informative. The only things I’d say negative was that our floor in our room was quiet dirty like hadn’t been mopped and there was no air so it got really hot at night. The tiny windows didn’t let much air in to cool it off so it was hard to sleep. Other than that it was a nice place for the cost and the staff was really sweet, plus they have an Alpacha Kiki who was only 3mo old and so cute!
We enjoyed our stay here, we only did one night before we went up to Aguas Calientes but the free cooking class with trout ceviche and the cocktail tutorial for their area drink Pisco Sour was a great touch. The live music in the courtyard was really good his name was Peter, the ladies who helped during the class were Carlota and Nilda, very sweet and informative. The only things I’d say negative was that our floor in our room was quiet dirty like hadn’t been mopped and there was no air so it got really hot at night. The tiny windows didn’t let much air in to cool it off so it was hard to sleep. Other than that it was a nice place for the cost and the staff was really sweet, plus they have an Alpacha Kiki who was only 3mo old and so cute!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, and some are spacious with good showers and beds. Noise travels easily (thin walls, courtyard and street), temperature control can be challenging (cold or warm), and in‑room Wi‑Fi can be weak; some economy rooms feel small.
Related guest reviews
10
Andrew
Dec 13, 2022
·
We really enjoyed our stay here for two nights in November. There was a cute little sitting room with 24 hr tea to drink (for altitude help) and a very nice sitting area in the middle of the place that has a restaurant and live music every night. The staff was very helpful with all of our needs-we used the free shuttle from the airport (Must give 72 hour advance notice) and they called a taxi for us on our way out. They held our luggage while we went on an all day tour the day we checked out. Our family had a quadruple room with 4 twin beds-lots of room and the bathroom had very hot water!! We would definitely stay here again if we return to the area.
We really enjoyed our stay here for two nights in November. There was a cute little sitting room with 24 hr tea to drink (for altitude help) and a very nice sitting area in the middle of the place that has a restaurant and live music every night. The staff was very helpful with all of our needs-we used the free shuttle from the airport (Must give 72 hour advance notice) and they called a taxi for us on our way out. They held our luggage while we went on an all day tour the day we checked out. Our family had a quadruple room with 4 twin beds-lots of room and the bathroom had very hot water!! We would definitely stay here again if we return to the area.
6
Sasan
Oct 21, 2025
·
Stayed 1 night
Location was good, staff were friendly, place was somewhat clean, the yard was cozy and had a good vibe..but our room was so small and it was next to the stairs, so every time someone used the stairs, we would hear a loud noise which woke us up multiple times.
Location was good, staff were friendly, place was somewhat clean, the yard was cozy and had a good vibe..but our room was so small and it was next to the stairs, so every time someone used the stairs, we would hear a loud noise which woke us up multiple times.
6
Preston
May 29, 2025
·
Stayed 5 nights
You can hear everything in the rooms next to you and above, and obviously vice versa. Bring earplugs.
You can hear everything in the rooms next to you and above, and obviously vice versa. Bring earplugs.
10
Mary
Oct 27, 2025
·
Stayed 5 nights
Everything was wonderful, just a little noisy at night.
Everything was wonderful, just a little noisy at night.
8
Paola
Sep 19, 2023
·
Stayed 2 nights
Hotel is in a great location close to the Mercado and about 10-15 minute walk to plaza de armas and all the great eateries. Rooms are very nice, walk in closet, safe, they have a cute baby Alpaca name Enrique, tea available in lobby, and a restaurant on site (we didn’t try). They also gave us a slice of cake for our anniversary which was such a nice touch! What didn’t make it a perfect stay for us was the crazy thin walls, lack of consistent hot water, and okay breakfast. We were in 303 and it is part of a connected room, and you could hear EVERYTHING. The lady next door was coughing all hours of the night as well as the TV on loudly all night. Ask to not be placed in a connected room if you can! It was also very cold, no option for heater or even AC. Hot water for the shower was hit or miss. Breakfast was ok, omelette were mediocre but pancakes were delicious. Would stay here again
Hotel is in a great location close to the Mercado and about 10-15 minute walk to plaza de armas and all the great eateries. Rooms are very nice, walk in closet, safe, they have a cute baby Alpaca name Enrique, tea available in lobby, and a restaurant on site (we didn’t try). They also gave us a slice of cake for our anniversary which was such a nice touch! What didn’t make it a perfect stay for us was the crazy thin walls, lack of consistent hot water, and okay breakfast. We were in 303 and it is part of a connected room, and you could hear EVERYTHING. The lady next door was coughing all hours of the night as well as the TV on loudly all night. Ask to not be placed in a connected room if you can! It was also very cold, no option for heater or even AC. Hot water for the shower was hit or miss. Breakfast was ok, omelette were mediocre but pancakes were delicious. Would stay here again
10
My
Feb 3, 2026
·
Stayed 2 nights
A very nice hotel with a good atmosphere and kind staff. The room was clean and had all the things it promised. A big plus is the free activities provided by the hotel. We got to meet the alpaca Kiki and learn about fibers from Veronica / Kiki’s mom and also attended a ceviche cooking demonstration. The only downside is that the room isn’t very soundproof, so we were disturbed by guests getting home late/ waking up early.
A very nice hotel with a good atmosphere and kind staff. The room was clean and had all the things it promised. A big plus is the free activities provided by the hotel. We got to meet the alpaca Kiki and learn about fibers from Veronica / Kiki’s mom and also attended a ceviche cooking demonstration. The only downside is that the room isn’t very soundproof, so we were disturbed by guests getting home late/ waking up early.
8
Andrea
Aug 5, 2025
·
Stayed 2 nights
It was close to San Pedro Market and the main square and a good place to spend some days in Cusco. But the rooms were pretty cold at night . We did a trip outside of Cuzco so we had to leave the hotel very early. We have got a breakfirst box but it was really poor only 2 fruits, some sweets and a bit of crackers with water instead of a breakfirst buffet I exspected minimum a kind of a sandwich
It was close to San Pedro Market and the main square and a good place to spend some days in Cusco. But the rooms were pretty cold at night . We did a trip outside of Cuzco so we had to leave the hotel very early. We have got a breakfirst box but it was really poor only 2 fruits, some sweets and a bit of crackers with water instead of a breakfirst buffet I exspected minimum a kind of a sandwich
6
Wilberto
Oct 3, 2023
·
Stayed 2 nights
Everything was great about the property. Only problem we had is that there is no ac and the room we had was too hot where you could not spend the day if u wanted to rest. I did here there is a refurb plan to fix the area I was in because others complained about the same issue
Everything was great about the property. Only problem we had is that there is no ac and the room we had was too hot where you could not spend the day if u wanted to rest. I did here there is a refurb plan to fix the area I was in because others complained about the same issue
10
Vincent
Feb 24, 2026
·
Stayed 3 nights
This is an FANTASTIC hotel! The staff is excellent, the rooms are spacious and spotless, and the location can't be beat. The ambiance created with the open courtyard and the wandering alpaca make it a truly unique experience. And the breakfast is delicious. I highly recommend Union Hotel.
This is an FANTASTIC hotel! The staff is excellent, the rooms are spacious and spotless, and the location can't be beat. The ambiance created with the open courtyard and the wandering alpaca make it a truly unique experience. And the breakfast is delicious. I highly recommend Union Hotel.
10
Tracy
Mar 4, 2025
·
Stayed 2 nights
This property was amazing! The room was spectacular with a very cool shower. We received a box of chocolates. The staff were great. Loved the courtyard with live music. The only downsides were the WiFi was poor in our room, and the traffic driving by was noisy.
This property was amazing! The room was spectacular with a very cool shower. We received a box of chocolates. The staff were great. Loved the courtyard with live music. The only downsides were the WiFi was poor in our room, and the traffic driving by was noisy.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, helpful, and proactive, with thoughtful touches like early‑breakfast snack bags, luggage storage, and celebratory amenities. A few guests reported lapses around airport pickups, late checkout, or communication during water outages.
Related guest reviews
10
Becky
Nov 23, 2025
·
Stayed 2 nights
The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room.
The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room.
6
Tracy
Aug 29, 2023
·
Stayed 1 night
We stayed at this hotel 2 weeks ago and it was great. This time it was terrible. They had no water. They forgot to make our sack lunches and they forgot to call our taxi to the airport for us when they said they would.
We stayed at this hotel 2 weeks ago and it was great. This time it was terrible. They had no water. They forgot to make our sack lunches and they forgot to call our taxi to the airport for us when they said they would.
2
Arie
Nov 14, 2025
·
Stayed 2 nights
Stayed two nights. When we arrived, there was no running water in the room, but shortly thereafter the problem was fixed. But on the morning of checking out, just as we were heading out to do the challenging inca trail, the hotel had no water. Not just hot water - NO WATER at all. Couldn't shower, brush teeth, wash hands, or even use the bathroom before leaving the hotel. Staff pretended to try to identify the problem, but an hour later, as we were leaving, there still was no water at all. Also, the staff came in the evening to prepare the room for the night, and left the door wide open - when we arrived, the door was just open to anyone who could have chosen to come into the room and take our stuff. Luckily, nothing was stolen. And throughout the stay, the wi-fi was poor at best, and mostly unavailable. Would NEVER return to this hotel.
Stayed two nights. When we arrived, there was no running water in the room, but shortly thereafter the problem was fixed. But on the morning of checking out, just as we were heading out to do the challenging inca trail, the hotel had no water. Not just hot water - NO WATER at all. Couldn't shower, brush teeth, wash hands, or even use the bathroom before leaving the hotel. Staff pretended to try to identify the problem, but an hour later, as we were leaving, there still was no water at all. Also, the staff came in the evening to prepare the room for the night, and left the door wide open - when we arrived, the door was just open to anyone who could have chosen to come into the room and take our stuff. Luckily, nothing was stolen. And throughout the stay, the wi-fi was poor at best, and mostly unavailable. Would NEVER return to this hotel.
6
Joana
Mar 3, 2025
·
Stayed 1 night
Good location, terrible service. Airport transfer was initially offered, however we didn’t need it for our arrival. When requesting for our departure, we were told it was inbound only. The service desk representatives were not friendly either upon check in, or during check out, when very early in the morning (5am, not yet light out), we were told to move out the door. Thankfully our Uber driver was extremely punctual and up just in time.
Good location, terrible service. Airport transfer was initially offered, however we didn’t need it for our arrival. When requesting for our departure, we were told it was inbound only. The service desk representatives were not friendly either upon check in, or during check out, when very early in the morning (5am, not yet light out), we were told to move out the door. Thankfully our Uber driver was extremely punctual and up just in time.
8
David
Nov 13, 2025
·
Stayed 1 night
This hotel was very nice very updated. It had heated floors in the room. The bed was heated and had a nice heated floor in the bathroom, which I thought was very nice. The bed was comfortable the food and the staff were very nice. The only reason I’m giving it four stars instead of five is because I was guaranteed a late checkout and when I went to go confirm that they told me I couldn’t stay late. They also had a very nice turn down service, which was a nice touch.
This hotel was very nice very updated. It had heated floors in the room. The bed was heated and had a nice heated floor in the bathroom, which I thought was very nice. The bed was comfortable the food and the staff were very nice. The only reason I’m giving it four stars instead of five is because I was guaranteed a late checkout and when I went to go confirm that they told me I couldn’t stay late. They also had a very nice turn down service, which was a nice touch.
10
Lauren
Oct 27, 2025
·
Stayed 2 nights
The Union Hotel was great! The hotel is one block away from San Pedro Market and San Pedro station as well as a 10 mins walk from the Plaza de Armas. Its a great place to be to in Cusco of you prefer to be a bit away from the hustle and bustle of the City. They also have a cute patio with events most days of the week. A plus is that you can order a car from the airport and back. The rooms are cute and spacious. The beds pretty standard but not over the top. I didn't know I needed a rainfall shower but that was a nice surprise. Anyway stay here! The staff, including Juan, Abelina, and Daniella, are nice and very accommodating whether English or Spanish speaking 💜
The Union Hotel was great! The hotel is one block away from San Pedro Market and San Pedro station as well as a 10 mins walk from the Plaza de Armas. Its a great place to be to in Cusco of you prefer to be a bit away from the hustle and bustle of the City. They also have a cute patio with events most days of the week. A plus is that you can order a car from the airport and back. The rooms are cute and spacious. The beds pretty standard but not over the top. I didn't know I needed a rainfall shower but that was a nice surprise. Anyway stay here! The staff, including Juan, Abelina, and Daniella, are nice and very accommodating whether English or Spanish speaking 💜
10
Brian
Dec 5, 2024
·
Stayed 3 nights
We had an amazing stay at this hotel. The front desk rep Graziela was phenomenal and made us feel like family. The restaurant staff were also phenomenal and made us feel at home. Excellent hotel location close to one of the main mercados for all food and gift buying you will ever need so we will definitely stay there again.
We had an amazing stay at this hotel. The front desk rep Graziela was phenomenal and made us feel like family. The restaurant staff were also phenomenal and made us feel at home. Excellent hotel location close to one of the main mercados for all food and gift buying you will ever need so we will definitely stay there again.
10
William
Nov 14, 2025
·
Stayed 2 nights
The staff were very friendly and always caring. I got a very nice welcome blanket when I arrived aswell
The staff were very friendly and always caring. I got a very nice welcome blanket when I arrived aswell
10
Rebecca
Nov 20, 2025
·
Stayed 3 nights
We enjoyed our stay very much! The value for the price was excellent. We loved the live music on the porch in the evenings and the pisco sour making class. Breakfast was very good as well, and it was easy to walk around Cusco to the Plaza de Armas and other museums, restaurants, etc. The staff was very helpful with recommendations and organizing a taxi when we left.
We enjoyed our stay very much! The value for the price was excellent. We loved the live music on the porch in the evenings and the pisco sour making class. Breakfast was very good as well, and it was easy to walk around Cusco to the Plaza de Armas and other museums, restaurants, etc. The staff was very helpful with recommendations and organizing a taxi when we left.
10
DARREN
Sep 24, 2025
·
Stayed 1 night
We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
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AI-generated summary based on recent guest reviews
Location
Convenient base a short walk to San Pedro Market, the train station, and Plaza de Armas; many guests felt safe and found it easy to reach shops and restaurants. Some street‑side rooms experience traffic noise.
Related guest reviews
10
Laura
Jul 31, 2025
·
Stayed 1 night
Absolutely beautiful hotel walking distance to everything.
Absolutely beautiful hotel walking distance to everything.
10
Andrew
Dec 13, 2022
·
We really enjoyed our stay here for two nights in November. There was a cute little sitting room with 24 hr tea to drink (for altitude help) and a very nice sitting area in the middle of the place that has a restaurant and live music every night. The staff was very helpful with all of our needs-we used the free shuttle from the airport (Must give 72 hour advance notice) and they called a taxi for us on our way out. They held our luggage while we went on an all day tour the day we checked out. Our family had a quadruple room with 4 twin beds-lots of room and the bathroom had very hot water!! We would definitely stay here again if we return to the area.
We really enjoyed our stay here for two nights in November. There was a cute little sitting room with 24 hr tea to drink (for altitude help) and a very nice sitting area in the middle of the place that has a restaurant and live music every night. The staff was very helpful with all of our needs-we used the free shuttle from the airport (Must give 72 hour advance notice) and they called a taxi for us on our way out. They held our luggage while we went on an all day tour the day we checked out. Our family had a quadruple room with 4 twin beds-lots of room and the bathroom had very hot water!! We would definitely stay here again if we return to the area.
8
judith
Jun 26, 2024
·
Stayed 1 night
Great location. Walkable to everything in the old town. Clean , great staff.
Great location. Walkable to everything in the old town. Clean , great staff.
10
Lauren
Oct 27, 2025
·
Stayed 2 nights
The Union Hotel was great! The hotel is one block away from San Pedro Market and San Pedro station as well as a 10 mins walk from the Plaza de Armas. Its a great place to be to in Cusco of you prefer to be a bit away from the hustle and bustle of the City. They also have a cute patio with events most days of the week. A plus is that you can order a car from the airport and back. The rooms are cute and spacious. The beds pretty standard but not over the top. I didn't know I needed a rainfall shower but that was a nice surprise. Anyway stay here! The staff, including Juan, Abelina, and Daniella, are nice and very accommodating whether English or Spanish speaking 💜
The Union Hotel was great! The hotel is one block away from San Pedro Market and San Pedro station as well as a 10 mins walk from the Plaza de Armas. Its a great place to be to in Cusco of you prefer to be a bit away from the hustle and bustle of the City. They also have a cute patio with events most days of the week. A plus is that you can order a car from the airport and back. The rooms are cute and spacious. The beds pretty standard but not over the top. I didn't know I needed a rainfall shower but that was a nice surprise. Anyway stay here! The staff, including Juan, Abelina, and Daniella, are nice and very accommodating whether English or Spanish speaking 💜
10
Anthony Dominick
Aug 16, 2023
·
Stayed 2 nights
Conveniently located in central histotical area of Cusco. Walking distance to San Petro Market. Friendly and helpful staff. Charming atmosphere. Room was clean and comfortable.
Conveniently located in central histotical area of Cusco. Walking distance to San Petro Market. Friendly and helpful staff. Charming atmosphere. Room was clean and comfortable.
10
Christine
Oct 28, 2023
·
Stayed 1 night
Beautiful hotel, clean, comfortable; best shower ever, lovely staff. Nice dinner and drinks while listening to live music. I would stay here again and recommend it to friends.
Beautiful hotel, clean, comfortable; best shower ever, lovely staff. Nice dinner and drinks while listening to live music. I would stay here again and recommend it to friends.
10
Shelley
Oct 23, 2025
·
Stayed 5 nights
Wonderful hotel!! Friendly staff, very clean, adorable alpaca, Kiki!! Close to everything. We walked everywhere!!
Wonderful hotel!! Friendly staff, very clean, adorable alpaca, Kiki!! Close to everything. We walked everywhere!!
10
Melissa
Apr 22, 2023
·
Stayed 1 night
Beautiful, charming, very close walking distance to the wonderful San Pedro Market and restaurants. Nice breakfast included.
Beautiful, charming, very close walking distance to the wonderful San Pedro Market and restaurants. Nice breakfast included.
10
Brian
Dec 15, 2024
·
Stayed 2 nights
Great location with very friendly/helpful staff. Fantastic breakfast each day and music in the evenings. They held our bags for a day while we went to Machu Picchu
Great location with very friendly/helpful staff. Fantastic breakfast each day and music in the evenings. They held our bags for a day while we went to Machu Picchu
10
Kevin
Nov 12, 2024
·
Stayed 2 nights
Fantastic location! Front desk was very nice and accommodating and held our luggage for us as we did the Inca Trail. Very lovely interior and terrace in this hotel as well!
Fantastic location! Front desk was very nice and accommodating and held our luggage for us as we did the Inca Trail. Very lovely interior and terrace in this hotel as well!
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong reviews for variety and made‑to‑order items; many enjoyed the on‑site restaurant and bar alongside the evening music. A few guests found some dishes cold or average, and breakfast can feel busy at peak times.
Related guest reviews
10
Anand
Jul 6, 2025
·
Stayed 2 nights
Union Hotel Cusco is a delightful place, close to the heart of Cusco. It is built around an inner courtyard that provides a great place a relax and to listen to live music (in the evenings. Kiki, the incredibly cute 3 month old Alpaca rescue, hangs around in this courtyard and greets guests. We had breakfast at the hotel every morning and had dinner there one evening. Food was great. The staff are very responsive - out hot water was not so hot and they took care of it right away. I can't recommend this place enough
Union Hotel Cusco is a delightful place, close to the heart of Cusco. It is built around an inner courtyard that provides a great place a relax and to listen to live music (in the evenings. Kiki, the incredibly cute 3 month old Alpaca rescue, hangs around in this courtyard and greets guests. We had breakfast at the hotel every morning and had dinner there one evening. Food was great. The staff are very responsive - out hot water was not so hot and they took care of it right away. I can't recommend this place enough
10
Michael
May 25, 2025
·
Stayed 2 nights
We ate several meals in the restaurant and the food was fantastic. One night they had live music which was a lot of fun. The courtyard was filled with plants and quite beautiful.
We ate several meals in the restaurant and the food was fantastic. One night they had live music which was a lot of fun. The courtyard was filled with plants and quite beautiful.
8
Naga Ananda Vamsee
Jun 11, 2023
·
Their breakfast is one of the best in town! Definitely recommended
Their breakfast is one of the best in town! Definitely recommended
8
Juan Hernán
Oct 17, 2025
·
Stayed 2 nights
La comida fria
La comida fria
10
Rebecca
Nov 20, 2025
·
Stayed 3 nights
We enjoyed our stay very much! The value for the price was excellent. We loved the live music on the porch in the evenings and the pisco sour making class. Breakfast was very good as well, and it was easy to walk around Cusco to the Plaza de Armas and other museums, restaurants, etc. The staff was very helpful with recommendations and organizing a taxi when we left.
We enjoyed our stay very much! The value for the price was excellent. We loved the live music on the porch in the evenings and the pisco sour making class. Breakfast was very good as well, and it was easy to walk around Cusco to the Plaza de Armas and other museums, restaurants, etc. The staff was very helpful with recommendations and organizing a taxi when we left.
10
Laura
May 14, 2025
·
Stayed 2 nights
I loved this place! Our room was very nice, clean & comfortable. The restaurant was excellent, breakfast was amazing!! I have never had a breakfast with so many food items. We didn't feel like going out at night, so we played games and had dinner in their lounge area-it was a great time! Kiki the lama is the best! My husband did the Pisco Sour and Cerviche classes, he loved it.
I loved this place! Our room was very nice, clean & comfortable. The restaurant was excellent, breakfast was amazing!! I have never had a breakfast with so many food items. We didn't feel like going out at night, so we played games and had dinner in their lounge area-it was a great time! Kiki the lama is the best! My husband did the Pisco Sour and Cerviche classes, he loved it.
10
Marguili
May 20, 2025
·
Stayed 1 night
Excellent service also clean with friendly staff. Live music,delicious restaurant and bar.
Excellent service also clean with friendly staff. Live music,delicious restaurant and bar.
10
Emily
Jun 24, 2025
·
Stayed 2 nights
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
10
Douglas
Oct 26, 2025
·
Stayed 1 night
Great all around. Staff was amazing. Breakfast was incredible. Highly recommend.
Great all around. Staff was amazing. Breakfast was incredible. Highly recommend.
8
Pavel
Oct 3, 2024
·
Stayed 2 nights
We didn't enjoy the food, the sausages were cheap and eggs cooked poorly you'd think it's not that hard to make them. Rooms were clean. Staff on the reception messed up the amounts to be paid and asked to come again and pay the rest. There is a cute alpaca in the yard but there is also the smell
We didn't enjoy the food, the sausages were cheap and eggs cooked poorly you'd think it's not that hard to make them. Rooms were clean. Staff on the reception messed up the amounts to be paid and asked to come again and pay the rest. There is a cute alpaca in the yard but there is also the smell
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AI-generated summary based on recent guest reviews
8
Sten
2 weeks ago
·
Stayed 5 nights
Hello, the room was spacy, two beds, a desk one and a half meter long and a sofa. The bathroom had a rainshower that could be complemented with a vertical shower. A good breakfast with omelett to order. An inner plaza without roof. Three times a week two musicians performed music in the evening. In the evening you can be served dinner by friendly waitress Elizabeth. In the plaza the hotel cares for an alpaca. Here you will be very satisfied during your stay. /Sten.
Hello, the room was spacy, two beds, a desk one and a half meter long and a sofa. The bathroom had a rainshower that could be complemented with a vertical shower. A good breakfast with omelett to order. An inner plaza without roof. Three times a week two musicians performed music in the evening. In the evening you can be served dinner by friendly waitress Elizabeth. In the plaza the hotel cares for an alpaca. Here you will be very satisfied during your stay. /Sten.
10
Jennifer
2 weeks ago
·
Stayed 2 nights
Hotel Union worked well for my family of 4 before and after our Salkantay Trek. The location is great, the on-site restaurant had great food too. We really enjoyed the included breakfast. Kiki the resident alpaca was fun to watch.
Hotel Union worked well for my family of 4 before and after our Salkantay Trek. The location is great, the on-site restaurant had great food too. We really enjoyed the included breakfast. Kiki the resident alpaca was fun to watch.
4
Adam
Aug 20, 2026
·
Stayed 3 nights
Breakfast was great but we had no water for one night and only cold water for the rest of our stay
Breakfast was great but we had no water for one night and only cold water for the rest of our stay
4
Jennifer
Jul 15, 2026
·
Stayed 5 nights
Unfortunately, this hotel was one of the biggest disappointments of our trip to Peru. The room was extremely small, much smaller than the photos suggested, with barely enough space for luggage. The bathroom was equally disappointing, with virtually no counter or sink space for toiletries, making it very inconvenient. The beds were also very uncomfortable. The mattresses sagged in the middle, making it difficult to get a good night's sleep after long days of sightseeing. Breakfast service was inconsistent. On multiple mornings, we had to get up ourselves to find utensils because none were provided at our table. On another morning, our breakfast was completely forgotten until we reminded the staff. What made us the most uncomfortable was being asked to sign a waiver at check-in stating that if anything disappeared from our room, it would be our responsibility and not the hotel's. Regardless of the intent, it was not a welcoming first impression and immediately raised concerns. While the building itself has charm and the location is convenient, the overall experience did not justify the price. Between the cramped room, uncomfortable beds, inconsistent breakfast service, and the liability waiver, I would not choose to stay here again.
Unfortunately, this hotel was one of the biggest disappointments of our trip to Peru. The room was extremely small, much smaller than the photos suggested, with barely enough space for luggage. The bathroom was equally disappointing, with virtually no counter or sink space for toiletries, making it very inconvenient. The beds were also very uncomfortable. The mattresses sagged in the middle, making it difficult to get a good night's sleep after long days of sightseeing. Breakfast service was inconsistent. On multiple mornings, we had to get up ourselves to find utensils because none were provided at our table. On another morning, our breakfast was completely forgotten until we reminded the staff. What made us the most uncomfortable was being asked to sign a waiver at check-in stating that if anything disappeared from our room, it would be our responsibility and not the hotel's. Regardless of the intent, it was not a welcoming first impression and immediately raised concerns. While the building itself has charm and the location is convenient, the overall experience did not justify the price. Between the cramped room, uncomfortable beds, inconsistent breakfast service, and the liability waiver, I would not choose to stay here again.
6
Jeanette
Jun 23, 2026
·
Stayed 2 nights
Staff was really friendly and helpful. Room had odd distributions and since we had a quadruple bed, the bathroom setting had no privacy. Also beds where hard for our liking. But overall the hotel was nice and breakfast was good.
Staff was really friendly and helpful. Room had odd distributions and since we had a quadruple bed, the bathroom setting had no privacy. Also beds where hard for our liking. But overall the hotel was nice and breakfast was good.
FAQs about Union Hotel Cusco
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 1:00 PM and check-out is until 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
A complimentary shuttle from the airport to the hotel is available on request. Guests must contact the property 48 hours prior to arrival to arrange pick-up.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. It is 0.1 mi (0.2 km) from San Pedro Market and Iglesia y Convento de Santa Clara.
What are the policies for guests staying with children?
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children under 18 are generally not allowed to stay without a parent or legal guardian.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-24: NO DATA
- 2026-09-25: 168.0110664843445USD
- 2026-09-26: 133.97605093831635USD
- 2026-09-27: 104.0563549228592USD
- 2026-09-28: 103.83751004347229USD
- 2026-09-29: 103.83751004347229USD
- 2026-09-30: 101.43977624880219USD
- 2026-10-01: 104.83585805371858USD
- 2026-10-02: 110.05309672923279USD
- 2026-10-03: 147.04094362977602USD
- 2026-10-04: 107.27858920793916USD
- 2026-10-05: 110.05309672923279USD
- 2026-10-06: 110.05309672923279USD
- 2026-10-07: 118.90891888478852USD
- 2026-10-08: 110.05309672923279USD
- 2026-10-09: 118.1107037229767USD
- 2026-10-10: 105.0406754161606USD
- 2026-10-11: 105.0406754161606USD
- 2026-10-12: 105.0406754161606USD
- 2026-10-13: 119.40841820338441USD
- 2026-10-14: 105.0406754161606USD
- 2026-10-15: 159.29046195811463USD
- 2026-10-16: 109.0526146626053USD
- 2026-10-17: 145.0699950862732USD
- 2026-10-18: 142.27224717048645USD
- 2026-10-19: 118.57735071833802USD
- 2026-10-20: 118.90891888478852USD
- 2026-10-21: 118.1107037229767USD
- 2026-10-22: 131.06323747846224USD
- 2026-10-23: 110.05309672923279USD
- 2026-10-24: 96.04633912142182USD
- 2026-10-25: 105.80597752955629USD
- 2026-10-26: 96.04633912142182USD
- 2026-10-27: 106.52859851532746USD
- 2026-10-28: 110.38606157485962USD
- 2026-10-29: 96.04633912142182USD
- 2026-10-30: 98.04730325467683USD
- 2026-10-31: 98.04730325467683USD
- 2026-11-01: 109.33038031817628USD
- 2026-11-02: 96.04633912142182USD
- 2026-11-03: 106.52859851532746USD
- 2026-11-04: 96.04633912142182USD
- 2026-11-05: 132.62586990102386USD
- 2026-11-06: 129.86265726350405USD
- 2026-11-07: 96.04633912142182USD
- 2026-11-08: 105.40072369277192USD
- 2026-11-09: 115.065518042305USD
- 2026-11-10: 105.80597752955629USD
- 2026-11-11: 96.04633912142182USD
- 2026-11-12: 140.84596013062287USD
- 2026-11-13: 137.076132183136USD
- 2026-11-14: 167.28071605046082USD
- 2026-11-15: 144.1695534187851USD
- 2026-11-16: 163.07867228556825USD
- 2026-11-17: 167.19453834277346USD
- 2026-11-18: 106.52859851532746USD
- 2026-11-19: 93.05489522644807USD
- 2026-11-20: 94.03537268325806USD
- 2026-11-21: 105.40072369277192USD
- 2026-11-22: 93.05489522644807USD
- 2026-11-23: 94.03537268325806USD
- 2026-11-24: 142.38030329359438USD
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not permitted at this property.
- Contactless check-out is available.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Airport shuttle
Area Shuttle (free)
Activities
Garden
Live Music
Evening Entertainment
Outdoor Furniture
General
Room Service
Restaurant
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi