The Cross Keys

Really nice big room with Aircon which was invaluable. Big rolltop bath in the open bathroom, but it was too hot to take advantage of it. The breakfast was lovely as was dinner the previous evening. The staff were welcoming and friendly and the place very quirky My only complaint would be very little seating in the room except the bed.

Great location - once you have worked out where to park. We were at the front of the property, so very noisey with traffic noise and people walking past. If you don’t want a cooked breakfast, what was available was very limited.

I booked the hotel for my birthday but could not have my birthday meal at the Hotel as the latest I could book a table was 5PM only 1 hour after the 4pm check in time. I decided to take a bath. The water pressure in the room was awful and the cold just dribbled out it took about 45 minutes to run a 1/2 bath. We had a drink before going out and I must say it was about the most expensive drink we have ever had in a hotel. We arrived back at the hotel early around 9pm and the bar was already closed so we had to drink our own drinks from the room. We had breakfast in the morning and was served by Wendy. She was absolutely amazing and a credit to the company. The breakfast itself was fantastic and of a very high standard. In the evening we went to the bar at 8:45PM and tried to pay cash but was informed the till had been cashed up as they were about to close at 9PM again. For a hotel in summer was such a surprise the early closing times especially as online google advises Sunday 10pm and Monday 11pm close. We ordered a drink and found there was a vast difference in the advertised price on the drinks menu and what the till said also we were advised the price includes a service charge which unless you ask for a printed bill before paying you would never know, this could be why our drinks were so expensive last night. We were served by Yasmin who we explained all our frustrations to and she gave us our drinks and a bottle of wine complimentary to say sorry which we accepted.

Rooms ok, bit dusty. Beds comfy. But unable to open windows on a very hot night. Tried to help by providing fans helped a little Staff really nice & helpful.

Lovely Quirky Hotel in the centre of Town. Very helpful staff & a fantastic free all English Breakfast. Can’t wait to stay again soon.