The New Inn

Any faults the hotel/room had, such as hidden bathroom light switch was more than made up by lovely people in a lovely place. We would happily stay there again

Very warm and friendly place - exactly what we needed with very helpful staff.

The room and linens were clean but the bathroom was quite old. The staff was kind.thank you

Main problem was lack of preparedness. Had to ask for toilet paper as there was none in the bathroom. Then we had a kettle but no coffee/tea/milk in room. Problems that should not have arisen but were all resolved quickly. Steps to the shower made access extremely difficult for anyone suffering lack of mobility.

The hotel was lovely, Clean, warm and friendly. I ate in one evening and the food was excellent. Served promptly, hot and plentiful. My experience with the hotel was very good but my experience with hotels.com not good at all. I booked a pay on arrival at the hotel but 3 days beforehand the fee was taken from my bank account to pay a hotel with the same name, but 250 miles away. This led to my bank account being blocked and me being stranded away on holiday without access to my funds. The hotel are trying to help in this but it us the booking company at fault - and so far they have done absolutely nothing to help!