Name: Hilton Garden Inn Monterrey Airport
Address: Carretera Miguel Aleman KM 24, Apodaca, Monterrey, Nuevo León, Mexico, Apodaca, Nuevo León, MX
Price range: US$212–US$284 per night
Rating: 8.58

What guests think

At Hilton Garden Inn Monterrey Airport, reviewers highlight the unbeatable location inside the airport with easy walks to Terminals A and B, a convenient and generally quiet stop for late arrivals or early flights that avoids traffic and transfer hassles.

Rooms are often clean and comfortable, though guests report occasional maintenance and climate-control problems, weak Wi-Fi, noise from adjacent areas, and sporadic hot-water issues. Service is frequently described as friendly and efficient, but there are recurring complaints about slow or unwelcoming front desks, wake-up or billing mishaps, and inconsistent shuttle arrangements, especially timing and coverage to Terminal C. On-site conveniences are basic: parking is available but can be limited or costly, the gym is small, and dining earns both praise for breakfast and criticism for early closures or slow service. Expect a practical airport stay focused on convenience over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are practical: an airport shuttle is offered but reviews note inconsistent timing and limited service to Terminal C; parking exists yet can be limited, involve validation hassles, or carry high charges. The gym is small.

Related guest reviews

8

Jorge Luis

14 Nov 2024

·

Stayed 1 night

Only problem is that they don’t offer shuttle to terminal C that is a little long away from other terminals that are closer to the hotel

8

Arturo

29 Jan 2026

·

Stayed 1 night

La ubicación excelente, teníamos un vuelo de conexión, por lo que ahí dormimos. Tienen transporte a las terminales. Se encuentra caminando a las terminales A y B. Muy cómodo. El desayuno muy variable.

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2

María Lourdes

28 Jun 2025

·

Stayed 1 night

Muy mala atención en cuanto al traslado aeropuerto, te engañan vendiendo el hotel como transporte 24 horas y es mentira. La recogida tardó muchísimo después de cinco veces que tuve que hablar y agende el regreso al Aeropuerto al día siguiente a las 5 de la mañana. Y cuando llegue a mostrador resulta que dijeron que no había disponibilidad por el tráfico ( a las 5 de la mañana)????? Tuve que pedir un Uber . Además groseros.

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10

Omelio

2 Dec 2022

·

Stayed 2 nights

Good but the Gym is to small and not water bottle and towel

10

Karina Paola

14 Jul 2025

·

Stayed 1 night

Super cerca del aeropuerto con vías de acceso seguras y estacionamiento por los días de estancia.

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8

idalia

11 Nov 2025

·

Stayed 1 night

Habitación sencilla limpia cómoda .. excelente ubicacion .. servicio de traslado a las terminales A y C del aeropuerto de monterrey

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8

Antonio

28 Nov 2023

·

Stayed 1 night

Great location next to the Airport. Hotel Gym was poor and rooms were a little dated. Excellent staff.

8

jesus

7 Jul 2023

·

Stayed 1 night

Lo único malo es que al momento de dejar la habitación y te sellen el estacionamiento debes acudir a la terminal a pasar nuevamente el ticket. Aparte de que no me lo hicieron válido y tuve que pagar el estacionamiento que se supone es gratuito por la estancia

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8

hilda

8 Feb 2025

·

Stayed 1 night

Bien a secas Al salir del estacionamiento no contestaban, pero se solucionó pronto Solo q ya no se puede quedar el auto durante el viaje, tiene un costo muy alyo

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10

Areli

14 Jan 2025

·

Stayed 1 night

I liked the conveniences of the location and the free airport transportation

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Cleanliness

Most guests find the hotel and rooms clean or spotless. Several reports mention dirty bathrooms or carpets, lingering odors, worn towels, and occasional drainage issues.

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8

BRENDA

5 Sept 2024

·

Stayed 1 night

El baño no estaba limpio, había muchos pelos tirados, el accesorio para colgar el papel de baño no servía , la regadera se veía sucia y en la entrada del cuarto el piso estaba manchado, como que habian tirado algi y no trapearon

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6

Jorge

18 Dec 2024

·

Stayed 1 night

La regadera tenía pelos. Claramente no fue hecha la limpieza correcta. Ese detalle hecha a perder la estancia. Desafortunadamente.

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6

CLAUDIA

5 Aug 2025

·

Stayed 1 night

I was disappointed with the cleanliness of the room. I found trash on the floor and believe more attention to detail is needed during cleaning.

2

Alejandro

26 Mar 2024

·

Stayed 1 night

The toilet seat was completely dirty, it had hair and stains on it. It just makes you wonder how seriously they take all cleaning and disinfection at all the other areas of the facility

6

Aidee

5 Aug 2025

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Stayed 1 night

The property was very close to their terminal where I was flying out of, which was great. Check-in went OK except that the lobby was extremely hot and there was no AC. When I got to the room, the AC was off and it took a long time to cool the room. Also, the room had a musty smell. Since it was late Check-in (11pm) and I was going to wake up at 3:30pm for my early flight, I did not bother asking for another room. The only upside was the proximity to the terminal.

10

Dalia

17 Nov 2025

·

Stayed 1 night

Room was spotless and very spacious.

10

Alejandro

11 Jan 2026

·

Stayed 1 night

todo limpio y nuevo

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10

Javier

28 Oct 2025

·

Stayed 1 night

Very clean and quiet room. Great service!

8

Ted

8 Nov 2025

·

Stayed 1 night

Spotless room. So convenient location.

10

Marina

24 Jan 2026

·

Stayed 1 night

Limpio, temperatura ideal, sabanas limpias

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Rooms

Generally comfortable and quiet despite the airport setting, with good beds and adequate space for short stays. Some guests cite small or dated rooms, noise from adjacent areas or equipment, patchy Wi-Fi, weak A/C, and intermittent hot water.

Related guest reviews

6

Aidee

5 Aug 2025

·

Stayed 1 night

The property was very close to their terminal where I was flying out of, which was great. Check-in went OK except that the lobby was extremely hot and there was no AC. When I got to the room, the AC was off and it took a long time to cool the room. Also, the room had a musty smell. Since it was late Check-in (11pm) and I was going to wake up at 3:30pm for my early flight, I did not bother asking for another room. The only upside was the proximity to the terminal.

10

Douglas

11 Apr 2024

·

Stayed 1 night

A quick walk from terminal 2. Very easy to access. As others have said, it might be right on the airport, but we never heard a plane. Very nice motel.

6

Jonatan Andre

4 Sept 2025

·

Stayed 1 night

Lo usé prácticamente para pasar la noche, y la cama está muy incómoda, sumida totalmente de uno de los lados.

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10

Anna

11 Jun 2025

·

Stayed 1 night

Excellent Hotel Very comfortable, clean and spacious

10

Dalia

17 Nov 2025

·

Stayed 1 night

Room was spotless and very spacious.

8

Antonio

28 Nov 2023

·

Stayed 1 night

Great location next to the Airport. Hotel Gym was poor and rooms were a little dated. Excellent staff.

4

Erika I.

2 Jun 2025

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Stayed 1 night

Me asignaron una habitación que estaba abierta y ocupada. En la nueva habitación no jalaba el internet El agua de la regadera estaba tibia-fria

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10

Vicki

26 Nov 2025

·

Stayed 1 night

Easy access to the airport without having to worry about traffic delays. Clean and comfortable room.

10

Jorge

28 May 2025

·

Stayed 1 night

Very comfortable beds, great service

6

David

28 Nov 2025

·

Stayed 1 night

Habitación con ligero olor a cigarro, y se escuchaba todo lo del cuarto al lado.

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Service

Often friendly and helpful, with some smooth check-ins. Recurrent issues include slow or curt front-desk service, wake-up or invoice problems, canceled or misplaced reservations, and uneven shuttle coordination.

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4

JOSE ANTONIO

16 Mar 2025

·

Stayed 1 night

las llaves no servían baje 3 veces a recepción para la factura 30 min

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2

Jesus Pablo

13 Apr 2023

·

Cuando llegue no estaba mi reservación, eran casi la 1 de la mañana y venía de un vuelo muy cansado, y después de que me hicieron llamar a Expedia porque según el hotel no habían enviado la reservación después de más de media hora consultaron con un gerente para informarles que el personal del turno anterior no había registrado mi reservación, deberían de tener más consideración por horario de atención y cuando una personas les enseña la reserva y pago realizado de otorgarles la habitación en lo que ellos realicen su falta de cuidado en registrar las reservaciones

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10

Marina

3 Jan 2024

·

Stayed 1 night

The front desk staff was extremely polite and helpful during my check-in.

2

Gabriel de Jesús

3 Jan 2026

·

Stayed 1 night

Avisamos que llegaríamos tarde por retraso de vuelo y al llegar a la madrugada el hotel nos comentaron que nos cancelaron la reserva que porque no ourieron hacer el cargo y por auditoría lo cancelaron

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10

Cristina

21 Dec 2022

·

Stayed 1 night

Excellent location, customer service is exceptional. Rooms are spacious and clean

10

Susana

15 Jul 2024

·

Stayed 1 night

Easy check in and check out. Room in perfect conditions. Friendly staff.

4

Maria

24 Aug 2025

·

Stayed 1 night

Front desk clerk not very welcoming, also I requested extra coffee, I had to call back two hours later because nobody had brought it yet. I requested a quiet room, I was assigned a room where some big fans were right outside which it was loud! Dinner was good though.

4

Miguel

1 Oct 2025

·

Stayed 1 night

No me despertaron a la hora que solicite el apoyo y tampoco estaba mi transporte listo a la hora pactada

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6

Beatrice

2 Jan 2023

·

Stayed 1 night

Checkin at 10:30pm took for ever, almost 30mns. Long line and only one (very nice and efficient) person behind the front desk.No food available. Room was clean enough, a/c did not seem to work well, even though we lowered the temperature, we still were hot all night. This is an airport hotel si I guess most of the clients only stay for a few hours to catch an early flight, which is very convenient since both terminals are walking distance.

10

JUANA

8 Sept 2025

·

Stayed 1 night

Right by the airport and customer service was friendly and fasr\ i\\,

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Location

Exceptional location inside the airport with short walks to Terminals A and B, ideal for early flights or layovers. Less suitable for sightseeing, and some note limited dining or shopping nearby.

Related guest reviews

10

Alicia G

1 Jan 2023

·

Stayed 1 night

Perfect walking distance to terminal

10

Fernando

29 Jul 2025

·

Stayed 1 night

Justo al lado del aeropuerto

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10

Oscar Joel

11 Nov 2025

·

Stayed 1 night

Good place for an early morning fligth you can just walk to terminal A or B

10

Bernardo

4 Oct 2025

·

Stayed 1 night

Right in the middle of the airport, very convenient. Next to Terminal A & B

8

BRENDA

8 Jul 2025

·

Stayed 1 night

the property is walking distance from the airport, that makes it so convenient if you have early trips

8

Scott

4 Jun 2025

·

Stayed 2 nights

Great location for a quick business visit. Dont recommend it for vacationers. Nothing to do in the area and only one restaurant.

10

Siu Wang

5 Jul 2025

·

Stayed 3 nights

Close to airport

10

Jose Arturo

12 Jul 2024

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Stayed 1 night

Easy access, walking distance, to the Monterrey Airport. Quiet, safe and very confortable

8

Susanna

7 Mar 2025

·

Stayed 1 night

Very convenient and comfortable if you have an early morning flight or late arrival as it is connected to terminal B and just minutes from terminal A. Kitchen and bar are also good and available great hours

8

Alan

8 Jun 2025

·

Stayed 1 night

Faltan lugares cercanos para comer

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Dining

Many compliment breakfast and find the restaurant convenient and tasty. Others report early closures, slow or uneven service, and a few poor dishes or coffee.

Related guest reviews

10

SHANE

5 May 2024

·

Stayed 1 night

Excellent hotel straight outside the airport. Great restaurant and superb food.

10

Mellony

7 Mar 2025

·

Stayed 1 night

Excellent stay for a 16-hour layover. The staff was friendly, the beds were comfortable, and the sleep was good. I stayed with my partner and our 7-year-old as we traveled internationally. It is a 5-minute walk to terminal A and a 7/11 convenience store. The restaurant is fantastic; the food was perfect for our very picky kiddo and super good for us, too!

10

JOSUE

25 Dec 2025

·

Stayed 1 night

The place was very easy to find right by the airport and the food and service was outstanding. Love the place

8

Sergio

11 Feb 2025

·

Stayed 1 night

dining closes early

10

Cory

13 Jan 2025

·

Stayed 1 night

The food on the restaurant was really good recommend it.

6

VERONICA

21 Apr 2025

·

Stayed 1 night

Terrible comida! servicio pesimo del cajero del restaurante! No lo recomiendo!

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4

Berenice

27 Oct 2024

·

Stayed 1 night

Pregunté en recepción hasta qué hora el room service y me dijeron que hasta las 11 por “precaucion” marque 10:30 para hacer pedido pero me dijeron que la la cocina ya había cerrado y que ya no estaba abierto el Servicio , lo cual me parecio bastante molesto que no den bien la información

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2

Juan

9 Jan 2023

·

Stayed 19,365 nights

Not a $200 usd hotel, it just feels like a cheap hotel, bathroom is small and dirty also very old/used towels. We got there at 10:50pm and told us that the restaurant was closed as well as the room service despite there where still people at the restaurant and the staff just wanted to leave early as it said they closed at 11pm. They have a small convenient store where they have no water to sell, they had no more sandwiches nor yogurt either. For some reason delivery food Apps do not go to that hotel, maybe because it is inside the airport. Also if you are flying Viva there is no point to stay there as you would still have to take a shuttle to the terminal.

4

VERONICA

3 Apr 2025

·

Stayed 1 night

Al momento de reservar dice que servicio aeropuerto hotel y viceversa , me lo negaron tuve que enseñarles que en la página dice incluido, y solo así lo hicieron, el chico de la recepción muy grosero ni siquiera volteaba a ver , pedí hablar con el gerente y no salió , en el restaurante tardaron 40 minutos para darme el servicio

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6

ELIZABETH

6 Jan 2025

·

Stayed 1 night

El servicio del restaurante super malo.. mas de 1 hora para atendernos y solo había 2 mesas... claro que comensales que llegaron después que nosotros y a ellos les atendieron primero, y al llegar la cena, nos sirvieron algo que no habíamos solicitado... super mal.. iba con 2 niñas y nos la pasamos super mal.

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Month	Average price
January	US$169
February	US$182
March	US$182
April	US$166
May	US$181
June	US$291
July	US$223
August	US$220
September	US$165
October	US$167
November	US$159
December	US$163

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $277	18 $256	19 $238
20 $223	21 $283	22 $256	23 $276	24 $276	25 $213	26 $213
27 $212	28 $233	29 $284	30 $263

Su	Mo	Tu	We	Th	Fr	Sa
				1 $249	2 $213	3 $213
4 $213	5 $233	6 $263	7 $263	8 $263	9 $223	10 $213
11 $263	12 $233	13 $234	14 $263	15 $233	16 $213	17 $213
18 $213	19 $233	20 $233	21 $251	22 $283	23 $233	24 $213
25 $213	26 $233	27 $233	28 $241	29 $263	30 $213	31 $228

Hilton Garden Inn Monterrey Airport

Prices for Hilton Garden Inn Monterrey Airport

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About this property

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Suite, 1 King Bed

Room, 2 Double Beds

Room, 2 Double Beds, Executive Level

Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Double Beds (Drinks & Snacks)

Room, 1 King Bed (Drinks & Snacks)

Junior Suite, 1 King Bed

Deluxe Room, 1 King Bed

Guest reviews of Hilton Garden Inn Monterrey Airport

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