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The Win Hotel Surabaya - Image 1
The Win Hotel Surabaya - Image 2
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The Win Hotel Surabaya - Image 4
The Win Hotel Surabaya - Image 5

The Win Hotel Surabaya


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Business Center

  • Room Service

  • Valet Parking

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Guest reviews

Facilities

8

Cleanliness

8

Rooms

8.1

Service

7.9

Location

8

Dining

8

4

Ben

IAN-logo

Dec 1, 2024

·

Stayed 1 night

I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.
I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.

8

Christopher

IAN-logo

Feb 1, 2024

·

Stayed 1 night

An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!

10

ANNE

IAN-logo

Oct 18, 2024

·

Stayed 1 night

Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait

Jl. Embong Tanjung No. 46-48, Embong Kaliasin, Surabaya, Surabaya, Indonesia

Location

Surabaya Center, a neighborhood in Surabaya, is home to The WIN hotel. Balai Pemuda and Sharp Bamboo Monument are local landmarks, and travelers looking to shop may want to visit Tunjungan Plaza and Surabaya Plaza Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 14:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, the hotel offers complimentary on-site parking for guests.


A complimentary buffet breakfast is included for guests.


No, pets are not allowed at the property, and service animals are also not permitted.


Check-in time starts at 14:00 and check-out time ends at 12:00. Early or late check-in/check-out may be available upon request.


Yes, airport shuttle services are available, and arrangements can be made prior to check-in.

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


The hotel is situated in Surabaya Center, close to local landmarks such as Balai Pemuda and Sharp Bamboo Monument, with shopping options like Tunjungan Plaza and Surabaya Plaza Shopping Mall nearby.


No, there is no swimming pool available at the hotel.


Yes, children are allowed, and up to 5 children aged 1 year old and younger can stay for free when occupying the parent's or guardian's room.


The hotel does not provide cribs or rollaway/extra beds. Extra-person charges may apply depending on the property policy.


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