Okoroire Hot Springs Hotel

We know it's an older hotel, but we don't mind that. However, this experience was terrible. I rarely write reviews, but I definitely want to share this one online. First, the shower didn't have hot water in the morning; it only had slightly warm water after 6:15 AM or later. Second, the staff wasn't very helpful. After washing my hair, I found the hair dryer wasn't working. My family asked at the front desk, and they said they didn't have any extra hair dryers, only one per room. The staff also seemed reluctant to help us, as we thought other unoccupied rooms might have hair dryers we could borrow, but we weren't sure if all rooms were rented out. My family then tried to ask the staff to try the hair dryer again, but luckily it wasn't broken; it was just the electrical issue in our bathroom. Third, there were only two clothes hangers. Fourth, the hot spring water wasn't hot, just lukewarm. There was a so-called changing room nearby, which was full of insects, including dead mosquitoes and ants, and it wasn't cleaned at all. Fifth, breakfast was supposed to be from 8:00 AM to 10:00 AM, but when we arrived at 8:30 AM, 80% of the food was gone, and the staff didn't refill it. The breakfast only consisted of a few breads and cereal s , no eggs, no basic hotel breakfast. This experience is very bad, the staff did not follow up or care. It is okay to stay for one night, but in comparison, there are more better options. I believe motels are better.

Lovely old quaint property. You walk in and are greeted by the proprietor and his dog. The place is so warm and cosy in the winter. The rooms are warm and comfortable. As others have noted, they are a little outdated but that just adds to the charm of this place. Shower and toilet were in our room as well. But the highlight is the hot springs which are awesome. A short (cold!) walk down and you have three hot springs under the stars with glow worms in the back corner. A truly magical experience at night.

Hotel is old with small rooms which we found quite enchanting, the mineral pools down by the river were great and you should arrive in time to enjoy these. Dinner was quite ordinary though and don’t order the steak. Breakfast was enjoyable though. We would stay here again but order for dinner what you would expect to come out of the freezer well. There is nowhere else nearby to get dinner. Loved the grounds and ambience of the hotel. Would return.

The property has some nice features in terms of furniture, fittings and ambience. The heritage bedrooms nice decor, comfy bed. Shower curtain lets too much water on the floor, nice hot water, BUT the plug does not hold water in the basin so water is wasted. Now to the food. Beautiful fish ruined by overcooked batter, should have sent it back. Steak was great especially the surf and turf. Peri peri chicken beautiful and tender but far too hot. Prices good as were the drinks. Not a safe walk to the pool except in daylight for older people, too many tree roots.

Beautiful and quaint with very friendly and helpful staff. Our fault we missed the check in time, but they were very nice about it. Unfortunately, the pools were closed for cleaning, but when they opened, they were amazing. Would go again for sure!

Hot Springs were amazing, clean and well kept. Had such an amazing time. We stayed 2 nights which was perfect length of stay (we do not play golf). Dinner menu was good, however we only ate there once due to limited options.

Old historic Hotel, really nice location and of course the hot springs were great !!

On the night we were there, was a function, the restaurant and bar was very noisy and busy. The overall hotel was great, beds very good and excellent breakfast spread. We were warm enough as the heating in the rooms was very efficient but another blanket on the bed would have been nice. Access to pools, and the pools themselves were amazing. Would definitely return

This place keeps getting better. The hot springs are completely revamped now and the grounds are beautiful

This is a very rustic property with lots of character. I didn't partake, but was told the included breakfast was very good (apparently the chef is a pastry chef) the room was comfy, and the area was serene. If you stay here you have access to the natural hot pools 24/7. The staff were friendly and helpful. We stayed 4 days and it was nicely convenient to a lot of places. (We went to Hobbiton and Waitomo glow worm caves). Matamata is convenient with other dining options, but the food at the hotel was very good. Very happy with our stay.

We know it's an older hotel, but we don't mind that. However, this experience was terrible. I rarely write reviews, but I definitely want to share this one online. First, the shower didn't have hot water in the morning; it only had slightly warm water after 6:15 AM or later. Second, the staff wasn't very helpful. After washing my hair, I found the hair dryer wasn't working. My family asked at the front desk, and they said they didn't have any extra hair dryers, only one per room. The staff also seemed reluctant to help us, as we thought other unoccupied rooms might have hair dryers we could borrow, but we weren't sure if all rooms were rented out. My family then tried to ask the staff to try the hair dryer again, but luckily it wasn't broken; it was just the electrical issue in our bathroom. Third, there were only two clothes hangers. Fourth, the hot spring water wasn't hot, just lukewarm. There was a so-called changing room nearby, which was full of insects, including dead mosquitoes and ants, and it wasn't cleaned at all. Fifth, breakfast was supposed to be from 8:00 AM to 10:00 AM, but when we arrived at 8:30 AM, 80% of the food was gone, and the staff didn't refill it. The breakfast only consisted of a few breads and cereal s , no eggs, no basic hotel breakfast. This experience is very bad, the staff did not follow up or care. It is okay to stay for one night, but in comparison, there are more better options. I believe motels are better.

Surprised with review rating as photos are misleading. It is a very tired property with bare patches on carpet in our room. Our check in was delayed as the power was out on arrival and their generator was not working. With an eta given of 4.30. Eventually generator was up and running outside our room. We asked to change our room, but we’re fully booked. Overall really disappointed with lack of customer service and property overall.

Lovely place to stay. Spotlessly clean and friendly staff.

Lovely comfortable and clean property. Yummy food !

Very "interesting" property. Situated in what seems like a forest, amazing views and the walk to the hot springs is incredible. The 3 pools are different temperatures, recommend the lower one near the trees - you can catch glow worms at night. Room was ok, bathrooms need A LOT of TLC. Very old and rustic, would not want to stay more than 2 nights

We loved the Okoroire Springs Hotel a very peaceful setting. The hot springs are a wonderful relaxing experience. Comfortable bed and everything was clean. Friendly staff who were working very hard as they were short staffed.

The property has some nice features in terms of furniture, fittings and ambience. The heritage bedrooms nice decor, comfy bed. Shower curtain lets too much water on the floor, nice hot water, BUT the plug does not hold water in the basin so water is wasted. Now to the food. Beautiful fish ruined by overcooked batter, should have sent it back. Steak was great especially the surf and turf. Peri peri chicken beautiful and tender but far too hot. Prices good as were the drinks. Not a safe walk to the pool except in daylight for older people, too many tree roots.

A hidden gem. Lovely heritage property with a great vibe and gorgeous walk to the hot pools. Friendly and helpful staff and great food. One observation is that some maintenance is needed. The road leading to our chalet had very deep potholes easily sorted with some metal, and in our chalet most of the windows at the bottom either had a broken catch so couldn’t be closed, and one window was broken in the corner leaving a hole, and clearly not new as there was no broken glass around. We just propped a towel against the break and pushed the other windows closed from the outside to stop the cold air coming in, but these seem easy fixes. Regardless we would stay again and would recommend to others.

Very nice hot springs but rooms are very bad condition

Beautiful setting. Hot springs we're a great touch. Room was inviting with AC and private hot tub. Continental breakfast was perfect.

Surprised with review rating as photos are misleading. It is a very tired property with bare patches on carpet in our room. Our check in was delayed as the power was out on arrival and their generator was not working. With an eta given of 4.30. Eventually generator was up and running outside our room. We asked to change our room, but we’re fully booked. Overall really disappointed with lack of customer service and property overall.

la chambre un peu fatigué a rafraichir surtout la salle de bain. Le personnel est aimable

amazing. room was spacious and quiet. the 300m to a shared hot spring pool was unique. love it the hotel itself is in the middle of nowhere, but it does also have an onsite restaurant with free breakfast

The property had no air-conditioning, no small fridge in the room but we coud use the fridge in the common room but they said they couldn't guarantee no one would take it and the decor is very very dated

style--no fridge

Hotel is old with small rooms which we found quite enchanting, the mineral pools down by the river were great and you should arrive in time to enjoy these. Dinner was quite ordinary though and don’t order the steak. Breakfast was enjoyable though. We would stay here again but order for dinner what you would expect to come out of the freezer well. There is nowhere else nearby to get dinner. Loved the grounds and ambience of the hotel. Would return.

The hot spring pools are ok. The breakfast is fair. The WiFi is horrible and the cell service sucks.

Stayed in one of the chalets. It was spacious with air-conditioning which was great. The bed was very good and the overall experience was very good. The bathroom could use a bit of upgrading as the towel rail was missing, no towel hooks and there was a lack of shelf space . Not a big deal really forca 3 star hotel. A lovely continental breakfast was included

Lovely stay. Dining options at the restaurant are amazing. Chales are cosy with private hot tub. Staff is friendly. Really recommend and will be back in the future. PS: Great option if you are visiting Hobbiton. (around 23min drive)

Beautiful setting. Hot springs we're a great touch. Room was inviting with AC and private hot tub. Continental breakfast was perfect.

We know it's an older hotel, but we don't mind that. However, this experience was terrible. I rarely write reviews, but I definitely want to share this one online. First, the shower didn't have hot water in the morning; it only had slightly warm water after 6:15 AM or later. Second, the staff wasn't very helpful. After washing my hair, I found the hair dryer wasn't working. My family asked at the front desk, and they said they didn't have any extra hair dryers, only one per room. The staff also seemed reluctant to help us, as we thought other unoccupied rooms might have hair dryers we could borrow, but we weren't sure if all rooms were rented out. My family then tried to ask the staff to try the hair dryer again, but luckily it wasn't broken; it was just the electrical issue in our bathroom. Third, there were only two clothes hangers. Fourth, the hot spring water wasn't hot, just lukewarm. There was a so-called changing room nearby, which was full of insects, including dead mosquitoes and ants, and it wasn't cleaned at all. Fifth, breakfast was supposed to be from 8:00 AM to 10:00 AM, but when we arrived at 8:30 AM, 80% of the food was gone, and the staff didn't refill it. The breakfast only consisted of a few breads and cereal s , no eggs, no basic hotel breakfast. This experience is very bad, the staff did not follow up or care. It is okay to stay for one night, but in comparison, there are more better options. I believe motels are better.

We loved the Okoroire Springs Hotel a very peaceful setting. The hot springs are a wonderful relaxing experience. Comfortable bed and everything was clean. Friendly staff who were working very hard as they were short staffed.

Beautiful hotel wth ample old world charm. The staff were simply divine, ever so friendly and helpful. Lovely overnight stay

Beautiful and quaint with very friendly and helpful staff. Our fault we missed the check in time, but they were very nice about it. Unfortunately, the pools were closed for cleaning, but when they opened, they were amazing. Would go again for sure!

WE CAME IN LATE AND AFTER OFFICE WAS CLOSED, BUT STAFF PERSON CAME BACK AND GOT US INTO OUR ROOM FOR THE NIGHT.

Liked it was near a hot springs. Lock on the door was not great, but the area was safe. Not many dining options close by, but we ate on property for dinner. Service was slow. If we hadn’t had a small child with us, my husband and I would have likely just leaned into the vibe and been perfectly fine.

Staff and accommodation was amazing

Great place. Easy check-in/out. Friendly staff!

The staff were friendly and helpful. The restaurant food was excellent. Hot pools were great and very relaxing. If I had more time a round of golf on the nice looking course would have been great. The rooms in the main building were small but comfortable & warm although my room did need a few items repaired All in all I would definitely return and book a Chalet room next time if my wife was with me.

This is a very rustic property with lots of character. I didn't partake, but was told the included breakfast was very good (apparently the chef is a pastry chef) the room was comfy, and the area was serene. If you stay here you have access to the natural hot pools 24/7. The staff were friendly and helpful. We stayed 4 days and it was nicely convenient to a lot of places. (We went to Hobbiton and Waitomo glow worm caves). Matamata is convenient with other dining options, but the food at the hotel was very good. Very happy with our stay.

Away from town

Nice location in the country and near a river

Absolutely breathtaking vintage hotel! The walk to the hot springs is lovely and very walkable. Being able to see the falls would add to the grandeur. I did not go into the hot pools but to a finger touch the water was warm.

amazing. room was spacious and quiet. the 300m to a shared hot spring pool was unique. love it the hotel itself is in the middle of nowhere, but it does also have an onsite restaurant with free breakfast

Central location in the Waikato, within an hour of Tauranga, Rotorua, Hamilton and Hobbiton. Hot pools are handy and a golf course across the road. Staff were friendly and courteous and the food and beverages top class.

We loved the Okoroire Springs Hotel a very peaceful setting. The hot springs are a wonderful relaxing experience. Comfortable bed and everything was clean. Friendly staff who were working very hard as they were short staffed.

The property made for a delightful overnight stop between the Waitomo Caves and Hobbiton. After the chilly adventure of exploring the caves, relaxing in the hot springs and enjoying a hearty meal at the tavern was the perfect way to end the day. I highly recommend staying here, and I’ll definitely return if I’m ever in the area again.

Lovely stay. Dining options at the restaurant are amazing. Chales are cosy with private hot tub. Staff is friendly. Really recommend and will be back in the future. PS: Great option if you are visiting Hobbiton. (around 23min drive)

the hot spring was wonderful. the location is quiet, remote but accessible. the dining option is winderful.

This is a very rustic property with lots of character. I didn't partake, but was told the included breakfast was very good (apparently the chef is a pastry chef) the room was comfy, and the area was serene. If you stay here you have access to the natural hot pools 24/7. The staff were friendly and helpful. We stayed 4 days and it was nicely convenient to a lot of places. (We went to Hobbiton and Waitomo glow worm caves). Matamata is convenient with other dining options, but the food at the hotel was very good. Very happy with our stay.

We know it's an older hotel, but we don't mind that. However, this experience was terrible. I rarely write reviews, but I definitely want to share this one online. First, the shower didn't have hot water in the morning; it only had slightly warm water after 6:15 AM or later. Second, the staff wasn't very helpful. After washing my hair, I found the hair dryer wasn't working. My family asked at the front desk, and they said they didn't have any extra hair dryers, only one per room. The staff also seemed reluctant to help us, as we thought other unoccupied rooms might have hair dryers we could borrow, but we weren't sure if all rooms were rented out. My family then tried to ask the staff to try the hair dryer again, but luckily it wasn't broken; it was just the electrical issue in our bathroom. Third, there were only two clothes hangers. Fourth, the hot spring water wasn't hot, just lukewarm. There was a so-called changing room nearby, which was full of insects, including dead mosquitoes and ants, and it wasn't cleaned at all. Fifth, breakfast was supposed to be from 8:00 AM to 10:00 AM, but when we arrived at 8:30 AM, 80% of the food was gone, and the staff didn't refill it. The breakfast only consisted of a few breads and cereal s , no eggs, no basic hotel breakfast. This experience is very bad, the staff did not follow up or care. It is okay to stay for one night, but in comparison, there are more better options. I believe motels are better.

Best steak I’ve ever eaten! Wonderful staff. Amazing hot springs! Old beautiful clean room! We absolutely loved it!

Central location in the Waikato, within an hour of Tauranga, Rotorua, Hamilton and Hobbiton. Hot pools are handy and a golf course across the road. Staff were friendly and courteous and the food and beverages top class.

Hotel is old with small rooms which we found quite enchanting, the mineral pools down by the river were great and you should arrive in time to enjoy these. Dinner was quite ordinary though and don’t order the steak. Breakfast was enjoyable though. We would stay here again but order for dinner what you would expect to come out of the freezer well. There is nowhere else nearby to get dinner. Loved the grounds and ambience of the hotel. Would return.

Great pub/restaurant!

Liked it was near a hot springs. Lock on the door was not great, but the area was safe. Not many dining options close by, but we ate on property for dinner. Service was slow. If we hadn’t had a small child with us, my husband and I would have likely just leaned into the vibe and been perfectly fine.

Hot Springs were amazing, clean and well kept. Had such an amazing time. We stayed 2 nights which was perfect length of stay (we do not play golf). Dinner menu was good, however we only ate there once due to limited options.

Reception was friendly and helpful. Nice room and well cleaned. Breakfast offered was disappointing. Cheap breads and cereals. No cooked options. I would of been happy to pay extra but no one to ask. Mai FM playing loudly and at times statically. The average customer in the room was 70 so not really appropriate music for guests. It didn’t open till 8am so guests were hungrily waiting at the door. In defense there was a sign requesting staff vacancies

This is a very rustic property with lots of character. I didn't partake, but was told the included breakfast was very good (apparently the chef is a pastry chef) the room was comfy, and the area was serene. If you stay here you have access to the natural hot pools 24/7. The staff were friendly and helpful. We stayed 4 days and it was nicely convenient to a lot of places. (We went to Hobbiton and Waitomo glow worm caves). Matamata is convenient with other dining options, but the food at the hotel was very good. Very happy with our stay.

Honestly some of the best accommodation I’ve stayed in. Great food. Great drinks. Amazing location. Golf. Hot springs access included with hotel stay. Lovely staff. Definitely will be back.