Gateway Motel

We love Gateway. Nothing is ever a problem. Staff are helpful and pleasant every time we stay. Clean, well equipped, and conveniently located it’s our go to for Nth Western Sydney.

My wife and I chose the cheapest option in booking a standard queen room for our overnight stay. We sent a message to the motel asking for a quiet room, however, upon arrival we found our allocated room to be very noisy with busy Windsor Road too close to the front door and the rear window overlooking the hotel beer garden that is open until 4am. We returned immediately to the reception to request a quiet room and had to pay a third more for a superior room in the block at the back of the property, which was much more to our liking (apart from the adjacent building works, but they stopped at 4pm). The room was spacious, modern and very clean, with a comfortable King size bed, great shower, kettle, toaster, microwave, cutlery, crockery and it was very QUIET. We thoroughly enjoyed our restful, overnight stay.

Air-con failed one hot and humid evening. Control Panel showed "CP". But Hotel Duty Manager kindly allowed us to sleep in another room with a working Air-con. The hotel fixed our sir-con promptly the next morning. There are no empty parking bays in front of our room when we returned late in the evening. We had to park on the lawn. Staff are all very friendly and lovely.

Directly outside our window was the smoking table at the pub. It was extremely noisy. Surely the area within a metre or so outside the window could be a no go zone of an evening

The hotel needs a up grade and very noisy due to being a very busy pub