Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 22:30, and check-out is at 10:30. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.

Where is the property located in relation to key landmarks?

The hotel is located just steps from Kelso Abbey and Borders Abbeys Way, 0.3 mi from Kelso Old Parish Church, and 1.4 mi from Floors Castle.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Queenshead Hotel Kelso

What guests think

At Queenshead Hotel Kelso, travellers consistently praise the central location, friendly and helpful staff, clean and comfortable rooms, and hearty breakfasts and meals, with several noting the welcoming pub atmosphere as part of the traditional inn experience.

Common downsides include occasional noise from the bar or street (especially at weekends), some rooms feeling warm or stuffy, and breakfast service that can be slow at times. The historic building has steep stairs and no lift, and parking is mixed—sometimes convenient nearby, sometimes less so. Overall, expect a friendly, characterful pub with rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site pub and restaurant have a lively atmosphere, and several reviews note the bar can be noisy and the restaurant busy at peak times. There is no lift with steep stairs, and parking nearby is mixed in convenience.

Related guest reviews

10

David

Sep 21, 2023

·

Stayed 1 night

Just a really good experience. Room was good, bed was comfy, breakfast was as good as you would expect. Parking not the most convenient, but you cant have everything.

8

Kenneth

Jul 2, 2024

·

Stayed 2 nights

The only pitfall was parking facilities otherwise very good facilities and very friendly staff

8

Sara

Aug 7, 2024

·

Stayed 2 nights

Nice hotel but rooms 6 was small and warm and window open on to alleyway with bins so was a lot of fly's bar and lounge small and busy overall ok stay staff were lovely.

10

James

Aug 14, 2023

·

Stayed 1 night

Lovely small traditional Scottish Hotel. Room was large, very clean and was ready early afternoon. Breakfast options were great and freshly cooked to order. Staff were so helpful at every stage. Restaurant was great with plenty of good options - book ahead as it is busy. Overall a really lovely hotel and superb value.

10

Eva

Dec 29, 2023

·

Stayed 2 nights

The hotel is located centrally. Being an older property, the staircase is windy and steep. May not be suitable for persons with difficulty ascending stairs (no lift). Our room was located in the attic. When we arrived, we were disappointed because the heating was not on (3 degrees outside) and when they put on the heating it did not work. It took a while to sort out because the waitress from the bar was dealing with the reception as well (26th Dec). We were provided with another heater which was perfect. In the end our 2 night stay was very comfortable. Breakfast was very delicious (freshly made cooked breakfast plus cereals/fruit etc). Ample parking was available in front of the hotel. Due to the time of year, it was noisy after midnight outside on the first night. The room included an electric shower (new), tea/coffee facilities, kettle etc.

10

Stephen

Feb 15, 2025

·

Stayed 1 night

Great place to stay or just have a beer. We only stayed one night, but would have no problem in staying longer next time. Started the next morning with a freshly cooked breakfast which was excellent.

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

10

Christine

Apr 12, 2024

·

Stayed 1 night

We have stayed here several times over the past two years and will definitely return as the staff and facilities including dining at the hotel are great.

10

Colin

Jan 3, 2025

·

Stayed 1 night

Lovely small hotel full of character, staff are so friendly, food was very good. The bar has a great atmosphere! Definitely come again!

8

Susan

Aug 26, 2024

·

Stayed 1 night

We made the mistake of staying on a Saturday night. It was quite noisy from the bar below and there was no space in the restaurant for us to have dinner.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are consistently described as very clean, with several guests calling them spotless and fresh smelling.

Related guest reviews

10

Gordon

May 7, 2024

·

Stayed 1 night

Very friendly and helpful staff, food was excellent in restaurant and breakfast. Room was comfortable and clean. Would stay again

10

Roberto

May 12, 2025

·

Stayed 1 night

Nice hotel conveniently located in Kelso’s Town Centre. Quiet and clean. Great on suite bathroom

10

James

Aug 14, 2023

·

Stayed 1 night

Lovely small traditional Scottish Hotel. Room was large, very clean and was ready early afternoon. Breakfast options were great and freshly cooked to order. Staff were so helpful at every stage. Restaurant was great with plenty of good options - book ahead as it is busy. Overall a really lovely hotel and superb value.

8

David

Jan 19, 2023

·

Stayed 19,375 nights

Stay here quite often and it’s always clean and friendly

10

Tracy

Dec 7, 2024

·

Stayed 1 night

Great from start to finish, staff very friendly and helpful, room lovely comfortable and clean, the whole experience was 100%, would definitely recommend and would stay there again

10

nancy

Jul 24, 2023

·

Stayed 2 nights

The staff were very friendly and accommodating. Overall atmosphere was very pleasant. The room and any other area in the hotel was clean and fresh smelling. The food was enjoyable, the portion sizes were just right

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

8

Francesco

Aug 9, 2023

·

Stayed 1 night

Camere spaziose con letto king size molto comodo. Tutto il necessario per farsi caffè o the. Nel complesso la pulizia è buona. Abbiamo cenato nel ristorante del pub è abbiamo mangiato molto bene. colazione abbondante e di qualità. Personale gentile e disponibile

10

louise

Feb 1, 2024

·

Stayed 2 nights

Absolutely wonderful hotel, nipping clean and the staff are so kind. Amy at breakfast was just great couldn't do enough for us. Food is delicious and always piping hot. The bedroom was comfy and super clean. Nice hot shower too.

10

Claire

Aug 8, 2023

·

Stayed 4 nights

Spotless and comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many find rooms comfortable and often spacious, with comfy beds and good bathrooms. Recurring drawbacks are warmth or stuffiness and occasional noise from the bar or street; a few mention small or dark rooms.

Related guest reviews

10

Carrie

Mar 24, 2025

·

Stayed 3 nights

Room was perfect for the price. Our room was a little stuffy due to no air flow. Room had a small fan that helped a little. Everyone was very friendly and location was great. Staff was very friendly and helpful. Breakfast in the morning was very nice.

8

Sara

Aug 7, 2024

·

Stayed 2 nights

Nice hotel but rooms 6 was small and warm and window open on to alleyway with bins so was a lot of fly's bar and lounge small and busy overall ok stay staff were lovely.

10

Paul

Apr 1, 2024

·

Stayed 1 night

Lovely staff great big and nicely warm bedroom

10

Susan

Oct 29, 2023

·

Stayed 1 night

Beautiful room but a bit noisy from the bar

10

David

Feb 3, 2025

·

Stayed 2 nights

only stayed/booked for 2 nights . apart from room ( 5 ) being a little dark needing lights on all the time, it was a comfortable, pleasant stay. the foodELSO i had was excellent in my opinion and very hot. if in future i need to stay in Kelso , this will be the first place I ring.

10

Tracy

Dec 7, 2024

·

Stayed 1 night

Great from start to finish, staff very friendly and helpful, room lovely comfortable and clean, the whole experience was 100%, would definitely recommend and would stay there again

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

8

Patricia

Sep 15, 2023

·

Stayed 3 nights

Central to the square but some traffic noise. Room tended to be warm but we could open window and we had a small fan. The bed was a bit lumpy in the center and sloped a bit downward at the head but the pillows helped. Internet for tv was spotty with some stations affected. A good stay but could have been better.

10

Andrew

Sep 30, 2024

·

Stayed 2 nights

Nice, spacious room with everything you could possibly need and more. Great breakfast with lots of nice choices. Conveniently close to the bus stop from Berwick-Upon-Tweed. The only slight downside was that the pub patrons were noisy outside on the Saturday night.

8

Anthony

Aug 28, 2024

·

Stayed 1 night

A quirky old coaching inn located within walking distance of the centre of Kelso, fantastic breakfast, room very spacious though not sure about the movement sensitive under bed lights, when mentioned to reception on check out they said it was an experiment so may be gone by now

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and efficient from check in through breakfast. Some guests experienced slow or inattentive breakfast service or delays when staff were stretched.

Related guest reviews

10

Gordon

May 7, 2024

·

Stayed 1 night

Very friendly and helpful staff, food was excellent in restaurant and breakfast. Room was comfortable and clean. Would stay again

10

William

Jan 14, 2024

·

Stayed 1 night

One night stay during short break and found everything about this hotel to be first class. From check in to check out the staff were so friendly and could not do enough to make your stay pleasant and memorable which it certainly was.

8

Michael

Jan 20, 2025

·

Stayed 2 nights

Easy check in, good friendly staff nothing too much trouble.

8

Katharine

Jan 16, 2025

·

Stayed 1 night

Lovely pub with rooms, and I had a super big room with a bath and huge bed! Easy check in, lovely staff. Enjoyed dinner, lots of choice. Again, great choice at breakfast but service at breakfast let it down - young lad who didn’t appear to be interested in the residents at all. I’d not let it put me off staying again.

10

Eva

Dec 29, 2023

·

Stayed 2 nights

The hotel is located centrally. Being an older property, the staircase is windy and steep. May not be suitable for persons with difficulty ascending stairs (no lift). Our room was located in the attic. When we arrived, we were disappointed because the heating was not on (3 degrees outside) and when they put on the heating it did not work. It took a while to sort out because the waitress from the bar was dealing with the reception as well (26th Dec). We were provided with another heater which was perfect. In the end our 2 night stay was very comfortable. Breakfast was very delicious (freshly made cooked breakfast plus cereals/fruit etc). Ample parking was available in front of the hotel. Due to the time of year, it was noisy after midnight outside on the first night. The room included an electric shower (new), tea/coffee facilities, kettle etc.

10

Neil

Mar 24, 2024

·

Stayed 5 nights

Every staff member I had the pleasure of meeting were amazing and friendly. Food is great.

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

10

Steve

Apr 9, 2024

·

Stayed 1 night

Excellent staff and central location

8

Stuart

Oct 11, 2023

·

Stayed 2 nights

I am 80 and not very mobile. Staff moved me to a more accessible room at check-in without being asked. It is a very old building but nicely modernised with lively clientele

10

Deb

Apr 25, 2025

·

Stayed 2 nights

We had a great stay. Even though we were on the first floor we didn't hear a lot of noise from the bar. The breakfast was excellent with a great choice. Only downside was the service was slow and the food was Lukewarm when arrived. But plenty of choice.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central in Kelso near the square and transport, making it convenient for exploring the area. The location can bring some traffic or late-night street noise.

Related guest reviews

10

Roberto

May 12, 2025

·

Stayed 1 night

Nice hotel conveniently located in Kelso’s Town Centre. Quiet and clean. Great on suite bathroom

10

Dennis

Aug 19, 2024

·

Stayed 2 nights

Stayed for 2 nights. Great hotel, very clean and the staff were fantastic. Breakfasts freshly cooked were great. Also the food in the restaurant was very good. Kelso is a great base for travelling around the Scottish Borders. Will definitely stay again

10

Eva

Dec 29, 2023

·

Stayed 2 nights

The hotel is located centrally. Being an older property, the staircase is windy and steep. May not be suitable for persons with difficulty ascending stairs (no lift). Our room was located in the attic. When we arrived, we were disappointed because the heating was not on (3 degrees outside) and when they put on the heating it did not work. It took a while to sort out because the waitress from the bar was dealing with the reception as well (26th Dec). We were provided with another heater which was perfect. In the end our 2 night stay was very comfortable. Breakfast was very delicious (freshly made cooked breakfast plus cereals/fruit etc). Ample parking was available in front of the hotel. Due to the time of year, it was noisy after midnight outside on the first night. The room included an electric shower (new), tea/coffee facilities, kettle etc.

8

Stephen

Sep 8, 2024

·

Stayed 1 night

Good location in a very charming town.

10

Donald

Jul 17, 2024

·

Stayed 1 night

Friendly and efficient staff. Excellent breakfast. Great location.

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

8

Patricia

Sep 15, 2023

·

Stayed 3 nights

Central to the square but some traffic noise. Room tended to be warm but we could open window and we had a small fan. The bed was a bit lumpy in the center and sloped a bit downward at the head but the pillows helped. Internet for tv was spotty with some stations affected. A good stay but could have been better.

10

Steve

Apr 9, 2024

·

Stayed 1 night

Excellent staff and central location

10

Andrew

Sep 30, 2024

·

Stayed 2 nights

Nice, spacious room with everything you could possibly need and more. Great breakfast with lots of nice choices. Conveniently close to the bus stop from Berwick-Upon-Tweed. The only slight downside was that the pub patrons were noisy outside on the Saturday night.

8

Anthony

Aug 28, 2024

·

Stayed 1 night

A quirky old coaching inn located within walking distance of the centre of Kelso, fantastic breakfast, room very spacious though not sure about the movement sensitive under bed lights, when mentioned to reception on check out they said it was an experiment so may be gone by now

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and pub meals are frequently praised for quality and choice, with many calling breakfast excellent. Some reviews report slow breakfast service, lukewarm dishes, or difficulty getting a dinner table when the restaurant is busy.

Related guest reviews

10

Gordon

May 7, 2024

·

Stayed 1 night

Very friendly and helpful staff, food was excellent in restaurant and breakfast. Room was comfortable and clean. Would stay again

10

Dennis

Aug 19, 2024

·

Stayed 2 nights

Stayed for 2 nights. Great hotel, very clean and the staff were fantastic. Breakfasts freshly cooked were great. Also the food in the restaurant was very good. Kelso is a great base for travelling around the Scottish Borders. Will definitely stay again

10

James

Aug 14, 2023

·

Stayed 1 night

Lovely small traditional Scottish Hotel. Room was large, very clean and was ready early afternoon. Breakfast options were great and freshly cooked to order. Staff were so helpful at every stage. Restaurant was great with plenty of good options - book ahead as it is busy. Overall a really lovely hotel and superb value.

8

Katharine

Jan 16, 2025

·

Stayed 1 night

Lovely pub with rooms, and I had a super big room with a bath and huge bed! Easy check in, lovely staff. Enjoyed dinner, lots of choice. Again, great choice at breakfast but service at breakfast let it down - young lad who didn’t appear to be interested in the residents at all. I’d not let it put me off staying again.

10

Stephen

Feb 15, 2025

·

Stayed 1 night

Great place to stay or just have a beer. We only stayed one night, but would have no problem in staying longer next time. Started the next morning with a freshly cooked breakfast which was excellent.

8

Alice

Apr 14, 2024

·

Stayed 1 night

Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions. The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.

10

louise

Feb 1, 2024

·

Stayed 2 nights

Absolutely wonderful hotel, nipping clean and the staff are so kind. Amy at breakfast was just great couldn't do enough for us. Food is delicious and always piping hot. The bedroom was comfy and super clean. Nice hot shower too.

10

Colin

Jan 3, 2025

·

Stayed 1 night

Lovely small hotel full of character, staff are so friendly, food was very good. The bar has a great atmosphere! Definitely come again!

10

Deb

Apr 25, 2025

·

Stayed 2 nights

We had a great stay. Even though we were on the first floor we didn't hear a lot of noise from the bar. The breakfast was excellent with a great choice. Only downside was the service was slow and the food was Lukewarm when arrived. But plenty of choice.

8

Susan

Aug 26, 2024

·

Stayed 1 night

We made the mistake of staying on a Saturday night. It was quite noisy from the bar below and there was no space in the restaurant for us to have dinner.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $119	3 $127	4 $119	5 $119	6	7
8 $119	9 $119	10 $119	11 $119	12 $119	13	14 $127
15 $119	16 $119	17 $119	18 $119	19 $119	20 $127	21 $127
22 $119	23 $119	24 $119	25 $119	26 $119	27 $119	28 $119
29 $119	30 $119

Queenshead Hotel Kelso

About this property

Location

Room options

Classic Triple Room

Deluxe Twin Room

Standard Double Room

Deluxe Double Or Twin Room

Standard Twin Room

Family Room (With Shower)

Guest reviews of Queenshead Hotel Kelso

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Queenshead Hotel Kelso

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $124	26 $119	27 $119	28 $138	29 $119	30 $119	31 $127