FV By Serain Residences
From
$189
/ night
Select dates to see prices and availability
From
$189
/ night
About this property
FV By Serain Residences offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the apar...
Free Wi-Fi
Swimming pool
Pool Indoor
Pool (Indoor)
Terrace
Fitness Center (nearby)
Room options
15
Two-Bedroom Apartment
Room details
1 Queen Bed
1 Queen Bed
Sleeps 4
861 ft²
BalconyAir ConditioningKitchenRefrigeratorPatio
18
Two-Bedroom Superior Apartment
Room details
1 King Bed
1 King Bed
Sleeps 4
753 ft²
BalconyAir ConditioningKitchenRefrigeratorPatioOutdoor pool
18
One-Bedroom Apartment
Room details
1 Queen Bed
Sleeps 2
592 ft²
BalconyAir ConditioningKitchenRefrigeratorPatio
18
One-Bedroom Apartment with Rooftop Access
Room details
1 Queen Bed
Sleeps 2
592 ft²
BalconyAir ConditioningKitchenRefrigeratorPatioOutdoor pool
One-Bedroom Apartment with Balcony
Room details
1 Queen Bed
Sleeps 2
592 ft²
BalconyAir ConditioningKitchenRefrigeratorPatio
Guest reviews of FV By Serain Residences
8.3
Very good
Based on 30 verified reviews
4
Marrilyn
Jul 7, 2026
·
Stayed 3 nights
Mold in the kitchen tap and through the dishwasher, the handles fall apart
Mold in the kitchen tap and through the dishwasher, the handles fall apart
2
Arioki
Feb 12, 2026
·
Stayed 1 night
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
4
Andrew
Dec 13, 2025
·
Stayed 4 nights
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
8
Simon
Oct 27, 2025
·
Stayed 9 nights
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
2
Diane
Oct 11, 2025
·
Stayed 3 nights
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
FAQs about FV By Serain Residences
Is parking available at the property?
Parking is accessible and supplied by the apartment for guests who arrive by car.
Does the property allow pets?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is from 15:00 to 22:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.
Where is the property located?
The property is situated in Fortitude Valley, Brisbane, close to attractions like XXXX Brewery and Brisbane International Cruise Terminal. It is also near shopping areas such as Howard Smith Wharves and Queen Street Mall.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
Are children allowed at the property?
Children are welcome at the property.
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Prices for upcoming dates
October 2026
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November 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.