Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 10 AM for a fee of approximately CNY 128 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features may be available upon request.

Where is the property located in relation to key landmarks?

The hotel is located in Shenzhen (Nanshan), within a 10-minute drive of Window of the World and Happy Valley. It is approximately 5 miles from Happy Coast and 5.4 miles from Splendid China Folk Village.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and open from May to December.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free has not been specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 200 per day, and advance request or confirmation is required.

Sentosa Hotel Apartment Taoyuan Branch in Shenzhen

Average nightly price at Sentosa Hotel Apartment Taoyuan Branch by month, last 12 months (USD)
Month	Average price
January	$60
February	$54
March	$69
April	$65
May	$60
June	$67
July	$71
August	$72
September	$53
October	$47
November	$56
December	$54

What guests think

Travellers describe Sentosa Hotel Apartment Taoyuan Branch as conveniently located near the metro, with generally friendly, helpful staff, occasional early or late check-in flexibility, comfortable rooms for many stays, and useful extras like a large pool and free coffee.

Some reviewers, however, report dated furnishings, minor maintenance problems, and inconsistent cleanliness, including dust, bathroom odors, leaks, or smoke smells. Service is praised overall but can be uneven, with limited English at times and frustrations around extra beds or room changes. Amenities draw mixed feedback, from a big pool with a compulsory swim-cap rule to a breakfast considered varied but short on seating. Expect a convenient base with mostly friendly service and decent comfort if you confirm room condition and policies in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is large and generally liked, but some mention a compulsory swim-cap rule and a subdued atmosphere. Free coffee in the lounge is appreciated, and a few comments note maintenance issues with laundry machines.

Related guest reviews

10

Kyungsoo

Oct 24, 2025

·

Stayed 2 nights

Everything was good. I didn't use the pool due to cold weather, but it looked nice.

10

Suki

Aug 27, 2023

·

Stayed 2 nights

酒店好近地鐵站，泳池環境好，房間舒適，有廚房，廁所夠晒大，水壓足夠，仲有免費電影，前台經理非常有禮，滿意！強力建議增添回收外賣膠盒箱，我願意自己洗乾淨後回收。

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10

ANNE

Mar 3, 2024

·

Stayed 1 night

我們一行六人，早上已到酒店本來想先放下行李再出去玩，但酒店已經可以提早給我們入住，酒店員工服務態度很好，還協助我們用手機叫車外出，早上還有免費咖啡可以在書吧休閒享用，酒店鄰近地鐵站非常方便，旁邊還有7–11，酒店性價比非常高

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10

HAN KEONG

Jul 17, 2025

·

Stayed 6 nights

My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout

8

Lana

Jun 11, 2024

·

Stayed 3 nights

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.

10

HAN KEONG

Nov 4, 2025

·

Stayed 6 nights

Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.

10

Ming

Oct 2, 2023

·

Stayed 2 nights

Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.

10

Kurt

Sep 16, 2024

·

Stayed 7 nights

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some note clean rooms, while others report dust, lingering bathroom or smoke odors, and occasional maintenance-related leaks.

Related guest reviews

8

TAT KONG

Aug 11, 2024

·

Stayed 1 night

地點近地鐵站,步行只需5分鐘內,酒店整潔,服務態度良好

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10

HAN KEONG

Jul 17, 2025

·

Stayed 6 nights

My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout

6

Otto

Jan 2, 2025

·

Stayed 2 nights

the rooms were very dusty

8

TAT KONG

Aug 31, 2024

·

Stayed 2 nights

位置近桃園站，只需步行5分鐘,酒店洗澡門破損造成漏水出去,令到成地水,浴室門又不能完全關上,令到外面都看見浴室裏的情況。另外房間較上次殘舊，電視櫃邊破損。

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6

Teddy

Jul 15, 2023

·

Stayed 1 night

Very smelly in the washroom. Urination inside without cleaning before handover to next resident.

8

Lana

Jun 11, 2024

·

Stayed 3 nights

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.

10

Ming

Oct 2, 2023

·

Stayed 2 nights

Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and some are spacious and well equipped (e.g., kitchens), but several reviews mention dated decor or worn furnishings; in-room entertainment availability has varied between stays.

Related guest reviews

8

bertrand

Jun 12, 2025

·

Stayed 1 night

All Sentosa are good deals wether it is Feicui, Majialong or this one Taoyuan. I just prefer the other building close to lobby

10

Suki

Aug 27, 2023

·

Stayed 2 nights

酒店好近地鐵站，泳池環境好，房間舒適，有廚房，廁所夠晒大，水壓足夠，仲有免費電影，前台經理非常有禮，滿意！強力建議增添回收外賣膠盒箱，我願意自己洗乾淨後回收。

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8

Wenling

Aug 22, 2025

·

Stayed 3 nights

Nice and cozy

8

RYOSUKE

Jul 22, 2025

·

Stayed 2 nights

無太大問題，舒適度過幾天。

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10

HAN KEONG

Jul 17, 2025

·

Stayed 6 nights

My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout

8

TAT KONG

Aug 31, 2024

·

Stayed 2 nights

位置近桃園站，只需步行5分鐘,酒店洗澡門破損造成漏水出去,令到成地水,浴室門又不能完全關上,令到外面都看見浴室裏的情況。另外房間較上次殘舊，電視櫃邊破損。

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6

Choi Fung

May 19, 2024

·

Stayed 1 night

Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.

6

Hsiuchin

Jan 28, 2024

·

Stayed 5 nights

我訂三人房，到了飯店說要多收我兩百元人民幣每晚，我懶得跟他吵，就同意給飯店多收每晚兩百元的加床費用，但是竟然加床的床是很搖晃的很便宜的行軍床，讓國二身高175公分的孩子整晚都睡不好，翻身就搖晃的厲害，隔天去換其他的房間，竟然也沒得換，讓我們這次真的快崩潰了，因為孩子去練棋，需要睡眠充足！

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10

Ming

Oct 2, 2023

·

Stayed 2 nights

Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.

10

bertrand

Nov 29, 2023

·

Stayed 2 nights

Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful, with early check-in or late check-out occasionally accommodated. Some guests cite limited English and issues around extra beds or room changes.

Related guest reviews

10

ANNE

Mar 3, 2024

·

Stayed 1 night

我們一行六人，早上已到酒店本來想先放下行李再出去玩，但酒店已經可以提早給我們入住，酒店員工服務態度很好，還協助我們用手機叫車外出，早上還有免費咖啡可以在書吧休閒享用，酒店鄰近地鐵站非常方便，旁邊還有7–11，酒店性價比非常高

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8

Eduardo

Nov 17, 2025

·

Stayed 3 nights

Pleasant stay. Nice location next to the MRT station. Friendly and responsive manager.

10

LKHAGVAJARGAL

Sep 29, 2025

·

Stayed 2 nights

The hotel service is excellent and the hotel environment is wonderful.

8

Shao

Jun 9, 2024

·

Stayed 2 nights

Very well managed property with friendly staff.

6

Hsiuchin

Jan 28, 2024

·

Stayed 5 nights

我訂三人房，到了飯店說要多收我兩百元人民幣每晚，我懶得跟他吵，就同意給飯店多收每晚兩百元的加床費用，但是竟然加床的床是很搖晃的很便宜的行軍床，讓國二身高175公分的孩子整晚都睡不好，翻身就搖晃的厲害，隔天去換其他的房間，竟然也沒得換，讓我們這次真的快崩潰了，因為孩子去練棋，需要睡眠充足！

Translate

8

Lana

Jun 11, 2024

·

Stayed 3 nights

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.

10

Tuyarakh

Dec 30, 2025

·

Stayed 3 nights

The service was excellent. This hotel allows late check-out which is great.

10

HAN KEONG

Nov 4, 2025

·

Stayed 6 nights

Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.

10

Kurt

Sep 16, 2024

·

Stayed 7 nights

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again

10

bertrand

Nov 29, 2023

·

Stayed 2 nights

Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great

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AI-generated summary based on recent guest reviews

Location

Consistently praised for being a short walk to the metro/MRT, making city travel easy; nearby conveniences like shops are noted. A few mention the entrance can be hard to find.

Related guest reviews

10

Suki

Aug 27, 2023

·

Stayed 2 nights

酒店好近地鐵站，泳池環境好，房間舒適，有廚房，廁所夠晒大，水壓足夠，仲有免費電影，前台經理非常有禮，滿意！強力建議增添回收外賣膠盒箱，我願意自己洗乾淨後回收。

Translate

8

TAT KONG

Aug 11, 2024

·

Stayed 1 night

地點近地鐵站,步行只需5分鐘內,酒店整潔,服務態度良好

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10

ANNE

Mar 3, 2024

·

Stayed 1 night

我們一行六人，早上已到酒店本來想先放下行李再出去玩，但酒店已經可以提早給我們入住，酒店員工服務態度很好，還協助我們用手機叫車外出，早上還有免費咖啡可以在書吧休閒享用，酒店鄰近地鐵站非常方便，旁邊還有7–11，酒店性價比非常高

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6

yuichi

Sep 28, 2025

·

Stayed 1 night

ホテルの入り口が分かりにくい以外は、すばらしい

Translate

8

Eduardo

Nov 17, 2025

·

Stayed 3 nights

Pleasant stay. Nice location next to the MRT station. Friendly and responsive manager.

10

Tang Huang

Nov 27, 2023

·

Stayed 1 night

短暫停留，離捷運和機場近，方便。

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8

TAT KONG

Aug 31, 2024

·

Stayed 2 nights

位置近桃園站，只需步行5分鐘,酒店洗澡門破損造成漏水出去,令到成地水,浴室門又不能完全關上,令到外面都看見浴室裏的情況。另外房間較上次殘舊，電視櫃邊破損。

Translate

2

Nick

Sep 28, 2024

·

Stayed 1 night

i choose that hotel because close to the dive centre

10

Ming

Oct 2, 2023

·

Stayed 2 nights

Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.

10

Kurt

Sep 16, 2024

·

Stayed 7 nights

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again

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AI-generated summary based on recent guest reviews

Dining

Breakfast is described as varied, though seating can be limited at busy times. Free coffee is appreciated.

Related guest reviews

10

CHIH YING

Jun 9, 2023

·

Stayed 4 nights

整體而言算不錯，以深圳南山這邊的物價來看，聖淘沙酒店桃園店的CP值高，早餐樣式也多，唯獨座位太少，如果想要輕輕鬆鬆的吃早點，一定要早起

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10

ANNE

Mar 3, 2024

·

Stayed 1 night

我們一行六人，早上已到酒店本來想先放下行李再出去玩，但酒店已經可以提早給我們入住，酒店員工服務態度很好，還協助我們用手機叫車外出，早上還有免費咖啡可以在書吧休閒享用，酒店鄰近地鐵站非常方便，旁邊還有7–11，酒店性價比非常高

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8

Christelle

Oct 29, 2025

·

Stayed 3 nights

Oui assez varié, cadre agréable

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10

Kurt

Sep 16, 2024

·

Stayed 7 nights

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $67	3 $67
4 $67	5 $67	6 $67	7 $67	8 $75	9 $69	10 $70
11 $79	12 $79	13	14 $81	15	16 $75	17 $75
18 $68	19 $75	20 $76	21 $76	22 $72	23 $75	24 $75
25 $88	26 $91	27 $88	28 $88	29	30	31 $97

Sentosa Hotel Apartment Taoyuan Branch

Prices for Sentosa Hotel Apartment Taoyuan Branch

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Superior Suite

View Room,2 Twin Beds

Deluxe King Room

Superior Double Room

View Room,1 King Bed

Deluxe Suite

Duplex Suite Apartment

Family Suite, 3 Bedrooms, Kitchenette, City View

Family Suite, 2 Bedrooms, Park View

Guest reviews of Sentosa Hotel Apartment Taoyuan Branch

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sentosa Hotel Apartment Taoyuan Branch

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $67	26 $66
27 $66	28 $67	29 $66	30 $66