Is parking available at the hotel?

Yes, the hotel offers free on-site parking for guests. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available at the hotel, with an approximate cost of MYR 31.80 for adults and MYR 16 for children. The serving hours are not specified.

What are the standard check-in and check-out times?

Check-in time is at 14:00, and check-out time is at 12:00. Early check-in and late check-out may be available upon request but cannot be guaranteed and may incur additional charges.

Are airport shuttle services available?

Yes, the hotel provides airport shuttle services. Details regarding pricing and how to arrange the transfer are not specified.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas, including registration desks and rooms. Specific details about pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in George Town, approximately 0.2 miles from Penang Times Square and KOMTAR, making it convenient for exploring local attractions. Public transport options are not specified.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Operational hours and seasonal availability are not specified.

Neo+ Penang Hotel in George Town

Average nightly price at Neo+ Penang by month, last 12 months (USD)
Month	Average price
January	US$48
February	US$49
March	US$49
April	US$47
May	US$50
June	US$47
July	US$50
August	US$52
September	US$52
October	US$46
November	US$48
December	US$51

What guests think

At Neo+ Penang, travellers highlight a central, walkable location near food, malls and transit, friendly service, and a pleasant rooftop pool, while rooms are generally spacious and comfortable though lighting and soundproofing can disappoint.

Breakfast is frequently praised for quality and variety, although some find it average. Facilities like parking are convenient, but the gym is limited and bathroom designs can cause water to spill. Overall, expect good value and a comfortable stay with a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool is popular and offers nice views; parking is easy, and a lobby convenience store is handy. Several reviews say the gym is very basic.

Related guest reviews

8

Jose Manuel

10 Sept 2025

·

Stayed 2 nights

La atención de los empleados es sobresaliente, el hotel es muy céntrico y muy bien situado. El desayuno buffet bastante mejorable. La piscina en la azotea ideal

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10

Kim kwan

16 Nov 2024

·

Stayed 1 night

nice rooftop pool, good location

10

Alex

17 Nov 2024

·

Stayed 4 nights

Very pleasant stay, great location, great facilities. Rooftop pool was clean and had beautiful views. Very good quality room for the price. Thieva and Eila at reception very nice and very helpful throughout my stay.

10

Mats

23 Jan 2024

·

Stayed 4 nights

Vi stannade här 4 nätter. Centralt läge nära till ”UNESCOS Heritage”, även till föra köpcentrum. Trevligt rum med fin utsikt. Vi är väldigt nöjda. Perfekt med pool på taket.

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8

JOHN

30 Jan 2025

·

Stayed 5 nights

Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..

8

David

18 Mar 2024

·

Stayed 4 nights

6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .

8

Ching Loong

3 Nov 2025

·

Stayed 1 night

Convenient of parking

6

Surin Raj

5 Oct 2025

·

Stayed 3 nights

Good location. Rooms are clean and huge but poorly lit. Very basic gym

10

Jia Yong

8 Apr 2025

·

Stayed 1 night

Private parking garage

10

David

25 Feb 2025

·

Stayed 3 nights

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.

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Cleanliness

Rooms and common areas are generally clean with attentive housekeeping. However, several guests reported stained linens, occasional odors, weak drainage, and showers that leak water onto the bathroom floor.

Related guest reviews

6

On keat

26 Oct 2024

·

Stayed 6 nights

Room dark with only a small spot light. No light on top of long mirror. No hand shower in bathroom. Water flows out and wet the whole bathroom including the WC and sink area after showering. A single small bed lamp in between 2 singles beds and it was not bright enough. No face towels provided during the whole 6 nights.

10

wataru

11 Feb 2026

·

Stayed 3 nights

部屋は清潔で、スタッフも親切でした。

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10

Geoffrey

2 Mar 2025

·

Stayed 3 nights

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.

8

SENG JOO

6 Mar 2024

·

Stayed 3 nights

Toilet water flow is a big problem.

2

Eng Lye

2 Nov 2023

·

Stayed 3 nights

pillow case stained. towel stained. aircon vent very dusty and dirty. bad TV reception. bathroom floor very wet after shower due to water leaking to other area.

10

Ellen

3 Apr 2025

·

Stayed 7 nights

Delicious breakfast, excellent housekeeping, friendly and polite staff.

6

Sebastian

10 Nov 2023

·

Stayed 1 night

After taking a shower, the toilet becomes flooded. The water pressure is quite weak and the sink is kinda choked

8

Nicolas

3 Feb 2023

·

Stayed 2 nights

Esta bastante bien, destacar muchísimo la limpieza, fue genial!

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10

David

25 Feb 2025

·

Stayed 3 nights

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.

8

Carlos

29 Jan 2024

·

Stayed 2 nights

El hotel debe de solucionar el mal olor de la habitación. Debe de haber una tubería defectuosa.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious, comfortable, and quiet, with some offering city views. Common downsides are dim lighting and weak soundproofing, and a few guests found the rooms compact.

Related guest reviews

6

Ariel

22 Sept 2024

·

Stayed 2 nights

The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))

8

XUE WEI

10 Feb 2025

·

Stayed 2 nights

Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅

6

On keat

26 Oct 2024

·

Stayed 6 nights

Room dark with only a small spot light. No light on top of long mirror. No hand shower in bathroom. Water flows out and wet the whole bathroom including the WC and sink area after showering. A single small bed lamp in between 2 singles beds and it was not bright enough. No face towels provided during the whole 6 nights.

10

Kirsty

14 Jun 2025

·

Stayed 4 nights

I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.

8

Tan

28 Nov 2025

·

Stayed 1 night

Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.

6

Shenn Chin

2 May 2024

·

Stayed 4 nights

Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.

10

Michael

19 Jan 2025

·

Stayed 10 nights

We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.

8

Christine S K

19 Feb 2025

·

Stayed 2 nights

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.

10

Rebecca

23 Mar 2023

·

Stayed 4 nights

Rooms were a good size, with a big comfy bed. Big showers that are actually showers and not wet rooms - hard to find in Malaysia! Swimming pool on the rooftop was lovely. Slightly further than would like from the main old town but can’t complain given price and everything else.

8

po wing

23 Feb 2025

·

Stayed 7 nights

cp值高環境整齊清潔近市中心交通方便搭巴士可以週圍去附近亦非常多食肆簡簡單單非常推介入住唯一缺點房間隔音比較差

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Service

Service is frequently described as friendly and helpful, with smooth check-in/out noted by some. A few guests reported slow or uncertain front-desk processes and hassles with overcharges or key cards.

Related guest reviews

10

Alex

17 Nov 2024

·

Stayed 4 nights

Very pleasant stay, great location, great facilities. Rooftop pool was clean and had beautiful views. Very good quality room for the price. Thieva and Eila at reception very nice and very helpful throughout my stay.

10

Gary P N

21 Aug 2024

·

Stayed 3 nights

Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.

6

Sioh Boon

7 Aug 2023

·

Stayed 1 night

I checked in this hotel on the 3rd August and check out on the 4th August. Upon arrival, the reception staff is very slow while I wanted to check in. I requested another single room and he not sure what to do. Besides making mistakes and slow, he needed to check with his manager whether can he give me another room. I believe he has hearing problem and unsure what to do. In short, as a responsible hotel providing hospitality service, I suppose the management need to train the staff well before put them in front desk to service customers. With such poor service and super slow, I suggest the hotel owner and shareholders need to seriously think on how to OVERHAUL the management staff to better service hotel guests in future provide IF and ONLY IF they are serious to stay in hospitality business.

10

Ellen

3 Apr 2025

·

Stayed 7 nights

Delicious breakfast, excellent housekeeping, friendly and polite staff.

10

Yacoob

5 Nov 2025

·

Stayed 2 nights

Lovely hotel and lovely staff

10

Todd

3 Jun 2025

·

Stayed 1 night

Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.

10

Craig

11 Apr 2025

·

Stayed 1 night

The staff was amazing, location is very

6

Chua

16 Jan 2024

·

Stayed 4 nights

I was happy with everything except the room key card. Every time I wanted to enter my room, I had to tap my key card to the door sensor at least 8-10 times before the door unlocked. When the door failed to open on the 10th tap, which happened a few times during my stay, I gave up and approached the reception for help. The reception staff would reconfigure my card, issue another card (neither of which worked), or send the hotel engineering staff to assist. Even the engineering staff did not always get it open on the first tap. I hope you get the system sorted soon, because it was really annoying and frustrating to have to go up and down every day to get the recep to do something.

6

kathrine

4 Feb 2024

·

Stayed 3 nights

It's alright. Staff are friendly.

6

Udin

6 Dec 2022

·

We got 2 rooms. First day Hotel overcharged and says will take few weeks to refund back to credit card. 2nd day 1 room door handle came off and fixed. 3 rd day same door battery ran out and card doesnt work. Next day another room card doesnt work. One of the room floor always feel damp and slippery. Not sure why.

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Location

Central, walkable base near Komtar, Hin Bus Depot, malls, markets, and eateries; easy access to buses and Grab.

Related guest reviews

10

Mats

23 Jan 2024

·

Stayed 4 nights

Vi stannade här 4 nätter. Centralt läge nära till ”UNESCOS Heritage”, även till föra köpcentrum. Trevligt rum med fin utsikt. Vi är väldigt nöjda. Perfekt med pool på taket.

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10

Kirsty

14 Jun 2025

·

Stayed 4 nights

I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.

8

Tan

28 Nov 2025

·

Stayed 1 night

Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.

8

ROZANI

4 Mar 2024

·

Stayed 1 night

Good location and walkable to nearby malls and restaurant.

8

Fong

21 Aug 2023

·

Stayed 1 night

Better cost and centric location in Georgetown

8

Seng Hooi

19 May 2025

·

Stayed 1 night

The room facility was good, location good too

10

Deepakandan

3 Dec 2023

·

Stayed 1 night

Overall good, nice center place to lot of the hot spots.

10

Elaine

2 Nov 2025

·

Stayed 2 nights

Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.

10

Martyn

24 Mar 2023

·

Stayed 2 nights

Great location close to shops and restaurants.

8

lim

24 Mar 2025

·

Stayed 1 night

Good Location, surrounded by food restaurant, food market & shopping center. Room facility good.

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Dining

Breakfast is generally well liked, with several mentions of good quality and variety, though a few guests found it average or in need of improvement. Limited feedback on other dining outlets.

Related guest reviews

8

Jose Manuel

10 Sept 2025

·

Stayed 2 nights

La atención de los empleados es sobresaliente, el hotel es muy céntrico y muy bien situado. El desayuno buffet bastante mejorable. La piscina en la azotea ideal

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8

JOHN

30 Jan 2025

·

Stayed 5 nights

Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..

10

Kirsty

14 Jun 2025

·

Stayed 4 nights

I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.

8

Shook Fong

25 Dec 2022

·

Stayed 19,347 nights

good location. restaurant does not meet up market standards

8

Grace

16 May 2024

·

Stayed 1 night

Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast

8

michael

14 Feb 2025

·

Stayed 1 night

Like the hotel and staff were. Great. The. Uffett breakfast was fabulous

8

Minna

14 Feb 2024

·

Stayed 4 nights

Stayed for four nights at the hotel, staff was helpful and nice, location ok (some nice restaurants and cafes in the neighbourhood). Old town in walking distance. Breakfast included mainly south-east asian food, but over in all IT was ok.

10

Ellen

3 Apr 2025

·

Stayed 7 nights

Delicious breakfast, excellent housekeeping, friendly and polite staff.

10

Leung

5 Jun 2024

·

Stayed 8 nights

The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!

10

Elaine

2 Nov 2025

·

Stayed 2 nights

Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $101	12 $48	13 $48	14 $46	15 $45	16 $46	17 $46
18 $48	19 $46	20 $45	21 $45	22 $46	23 $46	24 $52
25 $46	26 $46	27 $46	28 $46	29 $46	30 $46	31 $46

Su	Mo	Tu	We	Th	Fr	Sa
1 $44	2 $44	3 $44	4 $44	5 $44	6 $47	7 $46
8 $44	9 $44	10 $44	11 $44	12 $44	13 $47	14 $46
15 $44	16 $44	17 $44	18 $44	19 $44	20 $46	21 $46
22 $44	23 $44	24 $44	25 $46	26 $46	27 $46	28 $53
29 $46	30 $46

Neo+ Penang

Prices for Neo+ Penang

Monthly average prices

About this property

Location

Room options

Family Room

Superior Twin

Deluxe Room

Junior Suite

Superior Double

Guest reviews of Neo+ Penang

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Neo+ Penang

Considering this hotel for your George Town trip?

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