Best Western Plus- Jonesboro

Facilities feel inconsistent, with recurring Wi‑Fi problems and reports of flooding or leaks; guests also mentioned broken entry door readers, laundry and vending machines, and a treadmill out of order.

Many guests found rooms very clean and fresh‑smelling, but feedback is mixed due to recurring reports of smoke or marijuana odors, dampness, and occasional housekeeping misses like hair on linens or dirty bathrooms.

Rooms are often spacious with comfortable beds and useful layouts or suites, but many are dated with maintenance issues (AC or hot water problems, TV glitches, dampness) and small square pillows. Noise from the highway, hallways, or near the elevator is mentioned, and Wi‑Fi can be unreliable.

Service is frequently praised as friendly, helpful, and professional, with quick check‑ins noted. However, some guests experienced lapses such as long or late check‑ins, housekeeping shortages or missing towels, billing errors, and occasional miscommunication.

Convenient location near the highway with multiple restaurants and shops nearby. Some guests noted highway noise and felt the surrounding area was rough or less appealing.

Breakfast earns frequent praise for variety and the specialty coffee machine, but complaints recur about items running out, limited quality, and timing (ending early or not ready on time). Overall food experience is mixed.