Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Specific serving hours are not provided.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Buckeye (Sundance), approximately 4 minutes from Sundance Golf Club and 7 minutes from Marketside Dog Park at Verrado. It is 14.2 miles from Wigwam Golf Resort and 5.9 miles from Buckeye Bend Books.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 8 AM to 10 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per night, and advance request or confirmation is required. Specific information about cribs is not provided.

Holiday Inn Express & Suites Phoenix West - Buckeye

Average nightly price at Holiday Inn Express & Suites Phoenix West - Buckeye by IHG by month, last 12 months (USD)
Month	Average price
January	$186
February	$279
March	$263
April	$197
May	$138
June	$128
July	$127
August	$121
September	$133
October	$213
November	$167
December	$151

What guests think

Reviews of Holiday Inn Express & Suites Phoenix West - Buckeye by IHG highlight very clean rooms, friendly service, and a convenient location near the freeway and dining, while noting occasional noise, parking constraints, and inconsistent housekeeping during some stays.

Breakfast is frequently praised for both quality and selection. Guests noted pool cleanliness issues and occasional elevator problems, and some mention ongoing renovations. Overall, it suits road trips and short stays when you value straightforward comfort over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool upkeep drew several complaints, and there were reports of elevator outages. Parking can be tight at times; the property is pet friendly and currently undergoing renovations.

Related guest reviews

6

Anita

Sep 27, 2024

·

Stayed 2 nights

The rooms were clean. The breakfast was good, but for the Mountain was paid for this room for three nights, took my grandkids to the pool. The pool was disgustingly dirty with all kinds of dirt at the bottom of it and foggy water the spa when we turned it on, it was green at the beginning and then it just had dirty foam bubbles with dirt in it and needed to have a deer in it. It did not smell any kind of chemicals. I have a rash on my leg from getting in it and I’m still, trying to get it to go away. Going to see my doctor soon and tell him what happened.

8

Narinder

Sep 3, 2024

·

Stayed 5 nights

The staff was amazing! They were very pleasant and accommodated anything we needed. My complaint is the noise in the room when the AC kicked on. They supplied ear plugs but that is inconvenient when alarms have to be set. My first night there I did not get any sleep. During my stay I opted out of house keeping for the first few days but then I requested it and never got it. They only supply two bath towels, two hand towels and two wash cloths. I had to ask for more towels since they did not make up the room the one day I asked for it, I had to go and ask for toilet paper. Lastly, I was looking forward to going for a swim but when I saw the pool I decided against it as it was green looking. I did not feel comfortable getting in.

10

christine

Jul 1, 2024

·

Stayed 3 nights

I appreciated that your hotel was pet friendly.

4

Jovanna

Jul 9, 2024

·

Stayed 3 nights

The pool was dirty, the staff was nice, the breakfast has quite a variety and all tasted good.

6

Brian

Jun 1, 2025

·

Stayed 1 night

Elevators not working

2

John

Aug 8, 2023

·

Stayed 2 nights

The elevator was not working properly. Both myself and my wife have issues with stairs, moreso with my wife so I am NOT a happy camper. Secondly they have only 2 luggage carts so when we checked out there were absolutely -0- carts available.

10

Ray

Mar 26, 2024

·

Stayed 2 nights

Say was good, and comfortable. only complaint is the thermostat was in a real awkward location. Also limited parking.

8

Graciela

Jun 29, 2024

·

Stayed 1 night

Not enough parking

10

CHANDRA

Jun 14, 2024

·

Stayed 2 nights

The stay was comfortable after some tweeking. The shade in tbe room doesnt black out so be ready to wake up early. The new thing is motion control AC. Uhhh no, the front desk can fix that but how silly. Buckeye in the sunner is literal hell and I dont want to wait to recool the room when I come back in it. I saw spots on the sides of the sheets this morning so check those but kinda too late as we left today. Overall with some fixing it was an overall nice stay. Hotel is also under construction so keep that in mind and its to take to 2025 so will be this way for a while.

10

joanna

Jul 9, 2024

·

Stayed 1 night

It was a good stay for the night, down side pool was dirty and receptionist never present at front and no bell to ring to make aware you waiting

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Cleanliness

Most reviews describe very clean rooms and well-kept spaces, though a minority reported missed housekeeping or specific cleanliness lapses. Housekeeping frequency was inconsistent for some stays.

Related guest reviews

4

HECTOR

Jan 29, 2023

·

Stayed 2 nights

We stayed 2 nights, the room was not cleaned properly. Trash was not thrown away, and the floor was not cleaned.

10

Cindy

Apr 28, 2025

·

Stayed 1 night

Very clean accommodations. Staff were very helpful and polite.

6

Morgan

Feb 7, 2024

·

Stayed 1 night

When arriving to my room I noticed that the cleanliness was horrible. The desk had crumbs all over it and an empty Dorito by the desk lamp. There were black hairs in the bed and black pubs on the toilet seat. The front desk was very kind on giving me a different room that was clean.

8

Helen

Aug 20, 2025

·

Stayed 4 nights

Housekeeper doesn’t come by everyday.

10

Morgan

Jul 12, 2023

·

Stayed 1 night

Clean and very well maintained. The staff are wonderful and the free breakfast was amazing!

8

Kristin

Sep 3, 2024

·

Stayed 4 nights

One of the rooms was never cleaned. And when told front desk they still didn’t clean it they just came in and left towels.

10

Travis

Oct 2, 2025

·

Stayed 1 night

Everything was clean and in great shape and staff was friendly and helpful.

10

Leslie

May 9, 2025

·

Stayed 1 night

First thing I noticed when my husband and I entered the room, was how clean everything was! I’m a stickler when it comes to hotel bathrooms, and have found some, even in nicer hotels, with hair on the floor, and dirt piled up in the corners. Our room here was exceptionally clean! Thank you, and kudos to this hotel’s housekeeping staff, for the great job they do!

10

Joe

Nov 5, 2025

·

Stayed 1 night

The breakfast is good.Everything was clean, and the staff was nice.

10

Hector

Mar 18, 2025

·

Easy in and out. Near main freeway. Very clean

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AI-generated summary based on recent guest reviews

Rooms

Guests generally find rooms comfortable, modern, and often spacious; several mention quiet stays. However, some reported freeway noise or thin walls, and a few noted AC controls, blackout shade, or sofa-bed comfort issues.

Related guest reviews

10

Kristin

Sep 30, 2024

·

Stayed 4 nights

Staff were extremely friendly. Very clean and rooms quiet and amenities in the rooms were great.

10

Douglas C

Mar 21, 2025

·

Stayed 3 nights

Staff were very pleasant and helpful. Room was spacious. Nice firm mattress.

10

Claire

Sep 7, 2025

·

Stayed 1 night

Very good. Quiet, clean, comfortable. Nice pillows.

8

Jessika

Sep 18, 2023

·

Stayed 3 nights

My total stay was good, but I didn't get any rest because of the freeway noise. That was very disappointing.

8

Gina

Jun 15, 2023

·

Stayed 1 night

I felt the room could’ve been a in better standing the Tub looked like it hadn’t been clean but it was just stained. I found a couple of long hairs on the “clean” towels The sink in the restroom did not have cold water and the ac was either humid if we had it at the temp the hotel had it on or if we moved it cooler it was freezing 😩 after a long drive I just wanted to rest and it was uncomfortable especially for my kids on the sofa bed they had it was a flimsy bed.

10

Catherine

Dec 4, 2023

·

Stayed 2 nights

Nice new hotel. Breakfast offered many choices. Lots of food options right by the hotel. It is a noisy location but ear plugs are in the room.

10

CHANDRA

Jun 14, 2024

·

Stayed 2 nights

The stay was comfortable after some tweeking. The shade in tbe room doesnt black out so be ready to wake up early. The new thing is motion control AC. Uhhh no, the front desk can fix that but how silly. Buckeye in the sunner is literal hell and I dont want to wait to recool the room when I come back in it. I saw spots on the sides of the sheets this morning so check those but kinda too late as we left today. Overall with some fixing it was an overall nice stay. Hotel is also under construction so keep that in mind and its to take to 2025 so will be this way for a while.

6

Michael

Oct 21, 2024

·

Stayed 3 nights

It's a nice hotel. Unfortunately, I was on the bottom floor, facing the freeway or whatever that major road is outside. Room was loud, and the walls seem paper thin. But the bed was comfortable, and the dining options within walking distance are very good.

8

Kolt

Dec 2, 2023

·

Stayed 4 nights

Room was nice, but you can hear the highway noise.

10

Stephanie

Oct 19, 2025

·

Stayed 2 nights

The stay was great. The location was accessible to many things. The staff was friendly and helpful. The rooms were clean and comfortable. The breakfast was fantastic.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and efficient, with smooth check-ins and helpful front-desk staff. A few guests reported rude or unhelpful interactions, reservation mishandling, or missing wake-up calls.

Related guest reviews

10

Elvia

May 7, 2025

·

Stayed 1 night

Staff was friendly and accommodating. Thx a lot!

10

Dianne

Jun 9, 2024

·

Stayed 1 night

We checked in at night. The service at hotel was perfect during check in. He was personable and had great customer service skills!

10

Mitchell

Sep 22, 2024

·

Stayed 1 night

No wake up call and food from breakfast buffet was run out and cold , just the worst ! No wake up call missed a very important meeting !

10

WILLIAM

Jun 30, 2025

·

Stayed 1 night

LET ME JUST SAY I WOULD STAY HERE ANYTIME,THE EMPLOYEES WORKING THERE ARE EXTREMELY NICE AND HAVE GREAT CUSTOMER SERVICE.I WAS GREETED BY NATALY(THE NIGHT FRONT DESK HOST),SHE WAS EXTREMELY HELPFUL AND TOOK CARE OF US(I NEEDED A LOWER FLOOR ROOM AND SHE MADE IT HAPPEN WITHOUT ANY HESITATION.)GREAT CUSTOMER SERVICE.THE ROOM WAS VERY COMFORTABLE,VERY CLEAN CAN'T SAY ENOUGH ABOUT THE PLACE.BREAKFAST WAS VERY GOOD.ALSO WOULD LIKE TO MENTION CHECK OUT WAS VERY SMOOTH WITH REBECA(DAY SHIFT HOST).

4

Kevin

Oct 28, 2024

·

Stayed 5 nights

Tommy at the front desk couldn’t find my reservation. I called sat to let them know I was checking in late on Sunday. Even left a message at the property stating I would be showing up late please don’t cancel or mark as a no show. When I showed up at 2am Tommy couldn’t find it even though I showed him my reservation and Confirmation an# And I had to go to another hotel. Then 1 hour later got a call from management saying they have my room available sorry even though I paid for another hotel for the week.

10

celena

Nov 14, 2025

·

Stayed 1 night

Seamless checking and out

2

David

Nov 20, 2025

·

Stayed 1 night

Room was fine. The clerk at the check-in counter should be terminated. Extremely unfriendly and un-welcoming. I arrived early, and she refused to contact housekeeping to check on my room availability. No evidence that she was even an employee. Seemed in a hurry to get back to her iPhone !! I

10

Norene

Jun 28, 2024

·

Stayed 1 night

Staff was very helpful

2

cristopher

May 2, 2025

·

Stayed 1 night

Booked a room paid for and they overbooked the rooms I had to buy an inflatable mattress for my kids since they gave away my room

10

Eduardo

Dec 19, 2023

·

Stayed 1 night

Great service

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Location

Location is convenient for I-10 access with many dining and shopping options nearby; several guests felt safe. Some noted traffic noise and a few found the surrounding area only average or experienced unpleasant outdoor odors.

Related guest reviews

8

Larry

May 14, 2024

·

Stayed 1 night

Convenient location and friendly staff made our stay very comfortable. I would definitely recommend it if you're staying in Buckeye.

10

Brooks

Jun 25, 2025

·

Stayed 3 nights

Very friendly staff and nice hotel. Only average thing is the area the property is located at

10

Mark

May 28, 2024

·

Stayed 1 night

Easy access to freeway, shopping, and dining.

8

Patricia

Oct 2, 2025

·

Stayed 3 nights

Location only fair, free breakfast, free parking, clean

10

Ronald

Mar 19, 2023

·

Stayed 6 nights

Good location near freeway and nice mix of dining options nearby

10

Pamela

Oct 21, 2025

·

Stayed 1 night

Great location with excellent food options within walking distance.

10

Katherine

Aug 4, 2025

·

Stayed 1 night

New area in West Phoenix. Quick access to interstate and a few shops and restaurants

10

Hector

Mar 18, 2025

·

Easy in and out. Near main freeway. Very clean

10

Virginia

Apr 3, 2024

·

Stayed 1 night

Good price. Good location. Near I-10 but still quiet. Nice people at front desk and at breakfast bar.

8

Kazi

Aug 24, 2025

·

Stayed 1 night

Overall it was great in the property. Clean overall, pancakes were good. Fresh cinnamon rolls. But walking outside smelled so bad. I don't even think it was because of fertilizer or manure but it smelled horrendous. Got complimentary water when we asked at check in

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AI-generated summary based on recent guest reviews

Dining

Breakfast consistently earns strong praise for taste and variety. A few reviews mention items running out, limited selection, repetitive menus, or equipment issues.

Related guest reviews

10

Mitchell

Sep 22, 2024

·

Stayed 1 night

No wake up call and food from breakfast buffet was run out and cold , just the worst ! No wake up call missed a very important meeting !

4

Joseph

Dec 31, 2023

·

Stayed 1 night

The hotel was clean but not what we expected for the price. Breakfast was limited.

10

Howard P

Aug 6, 2024

·

Stayed 1 night

Good Breakfast

10

Michelle

Oct 14, 2025

·

Stayed 4 nights

Nice clean room! Breakfast was good, parking very easy , staff nice and friendly

10

Danielle

Apr 2, 2024

·

Stayed 1 night

Staff very nice and very clean. The only complaint would be the juice maker was broken at breakfast.

10

Cesar

Mar 16, 2023

·

Stayed 1 night

Great experience. The breakfast was amazing. The staff is very friendly and accommodating. You can walk to many restaurants in the area.

10

Bruce

May 31, 2023

·

Stayed 3 nights

Nice hotel. Very convenient . One of best breakfasts I've ever had at a hotel

10

Joe

Nov 5, 2025

·

Stayed 1 night

The breakfast is good.Everything was clean, and the staff was nice.

10

Lalu

Feb 14, 2025

·

Stayed 1 night

Nice stay with my little one! Loved the breakfast although fruits were missing. Overall satisfied

10

Stephanie

Oct 19, 2025

·

Stayed 2 nights

The stay was great. The location was accessible to many things. The staff was friendly and helpful. The rooms were clean and comfortable. The breakfast was fantastic.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $165	3 $175	4 $189	5 $174	6 $199	7 $194
8 $160	9 $172	10 $195	11 $172	12 $187	13 $215	14 $224
15 $218	16 $203	17 $220	18 $197	19 $260	20 $245	21 $224
22 $162	23 $150	24 $154	25 $165	26 $173	27 $176	28 $156
29 $163	30 $153

Holiday Inn Express & Suites Phoenix West - Buckeye by IHG

Prices for Holiday Inn Express & Suites Phoenix West - Buckeye by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Roll Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Suite, 1 Queen Bed, Accessible (Communications)

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Guest reviews of Holiday Inn Express & Suites Phoenix West - Buckeye by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Phoenix West - Buckeye by IHG

Considering this hotel for your Phoenix (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $165	31 $165