Is parking available at the property?

Parking is available on-site, but it is limited. Nearby parking is also available for a fee of USD 21 per day, located 50 feet away.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Additionally, there are elevators available for ease of movement.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Louisville, just steps from the Louisville Slugger Museum and within a 5-minute walk of the Frazier International History Museum. It is approximately 0.5 miles from Fourth Street Live! and the Evan Williams Bourbon Experience.

What are the policies regarding children staying at the property?

One child aged 16 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express & Suites Downtown Louisville

Average nightly price at Holiday Inn Express & Suites Downtown Louisville by IHG by month, last 12 months (USD)
Month	Average price
January	$93
February	$137
March	$133
April	$167
May	$152
June	$107
July	$127
August	$84
September	$148
October	$144
November	$97
December	$96

What guests think

At Holiday Inn Express & Suites Downtown Louisville by IHG, guests highlight clean, comfortable rooms and a walkable downtown location near museums and Whiskey Row, with generally friendly service and a well-liked complimentary breakfast.

Common drawbacks are paid parking in an adjacent garage, the lack of a pool or on-site restaurant, and some street or HVAC noise. Some guests reported cleanliness or maintenance lapses, room-type mixups, and inconsistent service or billing follow-up. Expect a straightforward downtown stay with convenient access and a few tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is in the adjacent garage with an added fee; elevator key-card access adds security. There is no pool or on-site restaurant/bar.

Related guest reviews

10

Ashley

Jun 23, 2025

·

Stayed 2 nights

Parking garage next door but had to pay $20/day.

6

Franciz

Sep 6, 2025

·

Stayed 2 nights

We got there and they didn’t greet us, the hotel has no pool, and we had to pay for parking as well

10

Michelle

Feb 17, 2025

·

Stayed 2 nights

Free EV chargers in parking ramp. $19 for overnight parking.

8

Connie

Jun 22, 2025

·

Stayed 1 night

It was conveniently located to where we were going. The hotel was very nice. Negative is there is no pool. We were on the second floor up and there was a tremendous amount of road noise pretty much half the night!

6

DREW

Dec 30, 2024

·

Stayed 2 nights

My car got broken into, parking garage is not safe.

8

Daniel

Jul 26, 2024

·

Stayed 1 night

Did not like there was no pool, restaurant,bar and limited vending machines

10

Ronald

Jun 15, 2025

·

Stayed 2 nights

Easy parking and walking distance to so much on Main Street.

8

Kathryn

Aug 24, 2024

·

Stayed 1 night

There was no bar or restaurant within the hotel

4

Meera

Apr 22, 2025

·

Stayed 1 night

Unreasonable parking charges, parking not on site. The coffee maker didn’t work, microwave was broken.

10

Joe

May 14, 2025

·

Stayed 2 nights

Clean room and building. Security guard during evening hours. Parking is in the ramp next door but it's only a few steps from the front door of the hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas. However, some report issues like dirty or soiled linens, hair or grime in bathrooms, pests/ants, odors, and an isolated bed-bug report.

Related guest reviews

6

Lori

Jun 18, 2025

·

Stayed 1 night

Close to ball park great. Bathroom was not very clean

4

James

Oct 27, 2025

·

Stayed 2 nights

The room smelled of bleach upon entry and the bedsheets on the second day were soiled. The hair dryer in the bathroom was also not cleaned. Only the wall outlets worked and none of the bedside or desk chargers worked. There was also a bolt missing from the toilet seat so it was not fastened to the toilet, resulting in sliding during use.

6

Melinda

Aug 12, 2024

·

Stayed 1 night

We only stayed one night and arrived around dinner time so didn’t actually spend much time at the hotel itself. Check-in was easy and room seemed recently renovated and pretty standard. Great for overnight trip. Little finishing touches with cleanliness would have improved my rating (e.g. some dirt marks on the walls, dust piling in corners)

2

Florence

Nov 7, 2024

·

Stayed 1 night

Avoid!! Woke up at 1:30 in the morning to bed bugs. Packed up, went to the front desk. They gave us another room and said we could get a refund, but would need to go through Hotels.com. Hotels.com called the hotel and they wanted to give us a 50% discount because we stayed the night. Where were we going to go at 1:30 in the morning?!!! Called the hotel and they were rude and hung up on me. Called the corporate office and filed a complaint. A week later still waiting on the refund. Tried to attach a picture of the bed bugs and it won't let me

6

Sarah

Aug 3, 2025

·

Stayed 1 night

Check in was pretty easy. When we got in, I checked the room quickly before settling in. Behind both beds was pretty gross - lots of crumbs and both had brown blobs of either dead bugs or poo or something else? I tried to talk to the desk about getting it cleaned, but they said no one would be there for the night and no other rooms were available. It was gross and made me very uneasy. Not impressed by their lack of assistance or care about our stay.

10

David

Nov 13, 2025

·

Stayed 3 nights

Clean and comfortable room, solid breakfast, perfect location for exploring downtown Louisville

6

Charisse

Oct 1, 2024

·

Stayed 1 night

The sink was full of dirt and clogged. The blankets weren't nearly made. I was so tired I just dealt with it. Would not recommend.

8

Mckenzy

Oct 4, 2025

·

Stayed 1 night

Very nice hotel. Staff was very friendly and breakfast was very good. We had cobwebs all over our room and there was nasty stuff stuck on the ceiling. Also, one of our glasses in our room had lipgloss on it so it was obviously used.

6

Sarah

Jun 7, 2025

·

Stayed 1 night

Loved the location, unfortunately there were ants crawling all over the table/counter. Had to purchase ant spray to remedy the situation.

4

JOSEPH

Oct 23, 2024

·

Stayed 1 night

The comforter, sheets, and pillow cases were stand and looked dirty, and there was hair in sink in the bathroom and pink liquid on counter top. Nice place but my room wasn't clean to me and my friends.

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Rooms

Rooms are modern, generally spacious and comfortable, with microwaves/minifridges in many. Downsides mentioned include street/HVAC noise, occasional faulty outlets or phones, limited TV/streaming options, and patchy Wi-Fi or heating performance.

Related guest reviews

8

Jennifer

Nov 9, 2025

·

Stayed 1 night

The phone in the room didn't work couldn't call the front desk, had trouble using the wifi, other than that it was a good stay

8

Gabriel

Oct 25, 2025

·

Stayed 3 nights

Need TV's that show Netflix or other streaming services.

10

Jason

Oct 10, 2025

·

Stayed 1 night

Clean room, modern feel, good location

10

Vicki

Oct 26, 2025

·

Stayed 1 night

Just a one night stay to go to the Slugger museum. Very comfortable beds, clean and no odors.

8

Matthew

Aug 22, 2025

·

Stayed 1 night

Hotel is great but... only 1 premium TV channel HBO. TNT won't work, ABC family won't work for the kids !!!

6

Rebecca

Jul 8, 2025

·

Stayed 1 night

The woman who checked us in this hotel was fabulous. The individuals who checked us out were less so. When we arrived at our room, we found that at least 70% of the plugs did not work, or at least it would not hold our plugs in place. I would plug in my cell phone charger and it would droop, or slip out, therefore not charging.This was problematic for a family traveling with multiple children who rely on a number of electronics. There are a handful of restaurants within walking distance, but many of them close down early. If you bring a car you do park in the parking garage adjacent to the hotel. There were steps to access the higher floors, but no elevator. Our crew hold our suitcases up the ramp, rather than carrying them up the stairs.

6

Jamie

Nov 20, 2025

·

Stayed 1 night

Heater in room was noisy an clicking all night. Someone outside was playing their base for about 10 minutes outside our room at 530 am. Wasn’t the cleanest

10

Wanda

Nov 24, 2025

·

Stayed 1 night

Room was excellent, with refrigerator and microwave. AC adjusted perfectly. Great shower. Breakfast area spacious and inviting. Convenient self parking. Close walk to everywhere. Love it! And the price was great!

8

Matthew

Aug 18, 2025

·

Stayed 1 night

Our room (202) was on front corner of building right next to busy street (Market Street). Car noise late at night.

8

Celia

Jun 17, 2025

·

Stayed 1 night

It was nice... The only complaint I have is I could hear people talking most of the night...

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Service

Staff are frequently praised as friendly, helpful, and accommodating. Still, several guests reported slow or unwelcoming front-desk service, difficulties with room requests or billing/refunds, and uneven follow-up.

Related guest reviews

10

Bethany

Jun 19, 2025

·

Stayed 1 night

Great stay! We got in late and the night shift was super helpful navigating us with our stay and parking. Very friendly.

4

Kaleb

Nov 10, 2025

·

Stayed 1 night

The hotel was very good, my issue arose when dealing with the staff. Before I had arrived I had spoken with a worker over the phone about the tax exemption I had as I was bringing a group of students. Upon checking it the individual at the desk told me "the morning person has to do that." So I left a copy of my tax form with them. In the morning I am going to check out and I ask about it and I am told "the night person had to do that" I explained what I was told the evening before and then I am told that they will leave it to be dealt with. The problem never got fixed and I ended up having to pay my school back the tax out of my own pocket. Just very disappointing that they were not willing to help at all.

10

Gerry

Aug 27, 2025

·

Stayed 1 night

Staff was professional and friendly. Room was clean. And breakfast is a bonus:)

8

Antony

Nov 9, 2025

·

Stayed 1 night

Good hotel, clean and tidy and the area around it is good It’s within walking distance of bars and restaurants The day we arrived, it took 30 mins to check in, as the queue was out the door. Which is unacceptable, no explanation or apologies given. This wasn’t due to a rush at 3pm people trying to check in Overall a good place to stay with a good breakfast

2

Julian

Jun 26, 2024

·

Stayed 1 night

Checking in was horrible. An employee named Fatima mistreated my daughter just because the room was extremely hot and the A/C wasn’t working. We called the front desk, and Fatima came up to the room with a terrible attitude. When she noticed that the A/C wasn’t working, she said, “OK, I’ll change you to another room.” When we went downstairs to get the keys, she continued to treat us poorly. I told her there was no need for that, and she started yelling, “Well, what is it that you want? Do you want not to stay here?” threatening to kick us out. I didn’t say anything because my daughter started getting anxious. It was a terrible experience after driving for eight hours.

4

Carmen

Jul 29, 2025

·

Stayed 1 night

Upon checking out the rudest front desk attendant was in a terrible mood, she was rude and nasty. I will never stay at this or any Holiday Inn Express.

10

Catherine

Jun 22, 2025

·

Stayed 4 nights

Staff friendly and helpful. Great breakfast choices. Within walking distance of waterfront, restaurants and museums. Clean and well maintained

10

Lisa

Nov 5, 2025

·

Stayed 2 nights

The front staff was amazing, so helpful and accommodating. The room was clean

10

Karan

Aug 30, 2025

·

Stayed 1 night

Front desk very helpful and welcoming

4

Lisa

Mar 23, 2025

·

Stayed 1 night

The front desk staff were not very friendly or welcoming. We’d asked for a king bed in our reservation and when we questioned receiving 2 beds, the response was rude. The next day, when attempting to check out, a different person at the front desk ignored us. The parking and breakfast were the most convenient and positive things we can say about the property. The beds were comfortable, but the room & bathroom were not very clean. A dirty washcloth left in the shower. Not impressed with the staff. Customer service was poor. (We stayed at a holiday Inn in Williamsburg a few days prior and the staff there was so much better.)

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Location

Downtown location is walkable to the Louisville Slugger Museum, Whiskey Row, the riverfront, and venues like the KFC Yum! Center. A number of guests felt the immediate area can seem sketchy after dark, with some homeless presence.

Related guest reviews

8

Raul

Sep 3, 2024

·

Stayed 1 night

Homeless/ roaming around in the middle of the night at the hotel main entrance made My family uncomfortable

10

ferdinand

Oct 8, 2024

·

Stayed 2 nights

The hotel itself was awesome! Super clean and the rooms were super comfy. The staff were also super excellent. It’s literally a baseball throw from the Louisville Slugger museum and the Fraser Museum. While everything was walkable being on the end of W. Market some restaurants were a good 20 minutes away by foot to which there’s a great selection of them. Nevertheless after dark the area seems and feels a bit sketchy so once it gets dark Uber or Lyft is the thing. Still!…definitely would stay there again! Can’t recommend this hotel more!

10

Sarah

Aug 8, 2025

·

Stayed 2 nights

Great Location!

8

Linda

Oct 6, 2025

·

Stayed 2 nights

Hotel is at one end of everything. Quite a walk to get to anything but felt safe doing so.

10

Laura

Oct 14, 2024

·

Stayed 1 night

Convenient location to slugger museum, food and distilleries

10

Erika

Aug 11, 2025

·

Stayed 1 night

We enjoyed our stay. The hotel room was clean and comfortable. The staff was friendly. The hotel was conveniently located in walking distance to the Louisville Slugger and and other museums. Great area!

10

David

Nov 13, 2025

·

Stayed 3 nights

Clean and comfortable room, solid breakfast, perfect location for exploring downtown Louisville

10

Layne

Jun 9, 2025

·

Stayed 1 night

Great location, walking distance to everything

8

Karen

May 30, 2025

·

Stayed 1 night

The hotel was nice and front desk staff welcoming and helpful. I was not impressed with the area around the hotel. It seemed like the streets were empty except for homeless people.

6

Mike

Aug 17, 2025

·

Stayed 1 night

Hotel was clean and consistent with Holiday Inn Express standards, but the area outside the hotel felt very unsafe. We were greeted by a man firing up his crack pipe outside the front door.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for variety and hot items, though a few found it average or ending early. There is no on-site restaurant or bar.

Related guest reviews

10

Julia

Jul 22, 2025

·

Stayed 1 night

This was a great experience from check in to check out!! The staff exceeded all expectations!!! The breakfast was grand!! Great to experience!

10

Saira

Oct 29, 2024

·

Stayed 1 night

Great location! The hotel offered a spacious clean room with great upgrades. Breakfast was amazing. I would highly recommend

10

Kelly

May 14, 2025

·

Stayed 2 nights

We came for a conference and enjoyed our stay. The rooms were comfortable and clean. The breakfast was very good and the staff were very helpful. Parking took a moment to figure out and was a bit pricey, but I'm not sure how it compared to other places. All in all, it was a great experience. We would stay there again.

10

Erika

Feb 3, 2025

·

Stayed 1 night

The rooms are very clean and well thought out. The staff was super pleasant. I had a bad experience getting a hotel in Clarksville and even thought it was a last minute reservation we were taken good care of immediately. We checked in super late and he offered us a later check out !! Amazing to say the least . The breakfast was delicious and top notch as well!!Great staff !!!!!!!!

4

Robert

Feb 9, 2025

·

Stayed 1 night

It’s Sunday morning and they stop breakfast at 9am! Who stops breakfast at 9am! I think they do this to save money. Less product they have to make. We got downstairs at 9:15. This is a perfectly normal time to eat breakfast. Will not stay here again!

10

Amanda

Sep 28, 2025

·

Stayed 1 night

Southern hospitality. Clean room, great staff and hot breakfast.

10

Jesse

Sep 15, 2025

·

Stayed 1 night

Everything was great about this hotel. Breakfast was good and staff were very friendly. Easy walking distance to most things, easy jog to the river trail. Will stay here again.

10

Miranda

Mar 24, 2025

·

Stayed 1 night

Clean, staff was great, breakfast was awesome! Would definitely stay here again.

10

Serkan

Aug 29, 2025

·

Stayed 1 night

Perfect location, very clean , a very well condition and an unrivaled breakfast.

10

Mel

Nov 17, 2024

·

Stayed 4 nights

Easy walk to the conference I was attending, and a surprisingly good continental breakfast (omelettes, chobani, breakfast potatoes became my staple).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $142	2 $158	3 $143	4 $119	5 $112	6 $115	7 $125
8 $103	9 $112	10 $112	11 $116	12 $125	13 $200	14 $242
15 $120	16 $116	17 $116	18 $116	19 $116	20 $128	21 $124
22 $96	23 $96	24 $96	25 $96	26 $96	27 $118	28 $119
29 $116	30 $122

Holiday Inn Express & Suites Downtown Louisville by IHG

Prices for Holiday Inn Express & Suites Downtown Louisville by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom

Standard Room

Standard Room, 2 Queen Beds, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Guest reviews of Holiday Inn Express & Suites Downtown Louisville by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Downtown Louisville by IHG

Considering this hotel for your Louisville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $102	31 $105