Name: Homewood Suites by Hilton Nashville Franklin Cool Springs
Address: 2225 E Mcewen Dr, Franklin, Tennessee, United States of America, Franklin, Tennessee, US
Price range: $138–$255 per night
Rating: 9.05

What guests think

At Homewood Suites by Hilton Nashville Franklin Cool Springs, guests most often highlight clean, spacious suites with kitchenettes and comfortable beds, plus a quiet, convenient location near the interstate and shopping, making it practical for families and longer stays.

Breakfast feedback is mixed, ranging from excellent and well-stocked to limited, overcooked, or not replenished promptly. Service is frequently friendly and accommodating, though several reviewers reported rude or inattentive front-desk encounters and occasional check-in delays. Facilities include an indoor pool and fitness room, but the pool is small, some gym equipment needed repair, and multiple guests reported intermittent hot-water issues. Expect comfortable space and convenience with some variability in breakfast, service, and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and fitness room, and parking is easy; the hotel is also pet friendly. The pool is small and some gym equipment needed repair.

Related guest reviews

10

Carla

Oct 15, 2023

·

Stayed 1 night

Staff was nice, rooms and facilities are updated, nice breakfast, pool was clean. A great option!

10

Bobbie

Apr 14, 2023

·

Stayed 2 nights

The outdoor space was perferct! Fire pit and the grilled added to our stay. Staff were helpful and overly accommodating!

10

Ryan

Apr 6, 2023

·

Stayed 2 nights

It fit our family of 6 nicely. Conveniently located near many things. Nice little kitchen. Clean. Workout room and indoor pool. Free breakfast.

10

Vicki

May 20, 2023

·

Stayed 1 night

This is one of our favorite places to stay on our way to and from Alabama from Minnesota. We stayed both directions this trip! It’s always clean, staff is friendly and accommodating, parking is safe and convenient, good breakfast, my son loves the pool, and great location to the freeway (easy on, easy off). Lots of shopping and restaurants close by and easy, short trip to downtown Franklin.

10

Jeffrey

Jun 29, 2025

·

Stayed 2 nights

Service and staff extremely professional and welcoming. Beds and full size pillows (not the small square ones) exceptionally comfortable. Ample options for the free breakfast bar for all. Easy parking, Nice rooms- definitely recommend!

10

Christeen

Feb 12, 2025

·

Stayed 4 nights

We really liked our room. We had a two queen suite and it was very nice and roomy. The staff were very nice and friendly. The couch is not at all comfortable and don’t plan on anyone sleeping on the pull out bed. The queen beds were comfortable and it’s nice to have the full refrigerator. There was construction outside the hotel and it’s frustrating to get to since you always have to do a U-turn when coming from anywhere. There isn’t anything within walking distance. The area is nice and seems very safe, but there isn’t anything that you would want to go to. It’s a business area. You have to drive to get to any restaurants or stores. It’s a short drive but you couldn’t walk anywhere. The pool is very small and there is no hot tub, which is a bummer. The workout room was okay but some of the machines made strange sounds or didn’t work properly. The store that they have was way too expensive and they did not have a water dispenser available. I was not happy that I had to pay for bottled water. I did find that there was a water dispenser in the workout room, but I wish there was one in the lobby. Lastly, the breakfast that was offered was pretty awful.

10

Larry

Apr 27, 2025

·

Stayed 2 nights

Of course this facility is designed for more extended stay, but we didn't use it for that. Full refrigerator, dishwasher, fully stocked kitchen. Nice pool and a small putting green! Standard breakfast but a little above the norm which was nice.

8

Jared

Dec 14, 2025

·

Stayed 2 nights

Overall we had a good stay. The front desk staff seemed more interested in conversation amongst themselves when we had to engage them for more towels or bedding. We had a room for 5 but only given 3 towels by house keeping. The phone in our room did not work the entire stay. The pool is good for kids but a small footprint and you will get wet due to the dimensions even if you are not swimming. Breakfast options were plentiful and good. Hot water was hard to come by not sure if it was due to the colder weather that came in but I’ve never had to wait 5-10 minutes for hot water before st a hotel. Bedding was very comfortable and room seemed well maintained except the drink glasses in our cabinet were not cleaned prior to our stay given the smudged and finger prints on them.

10

Joshua

Apr 24, 2025

·

Stayed 1 night

Homewood's has always been a good place for us. They were clean had a really good gym at this one as well as a nice pool. It was exactly what we needed on our journey to Florida.

10

Steven

Aug 11, 2025

·

Stayed 2 nights

I could walk to work in the morning at Schneider and the industrial park next door was a nice place to run. I found that out because one of the treadmills was broken, so it would be nice to fix that.

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Cleanliness

Many guests found the property and rooms very clean. A few reported missed details or odors, such as dirty spots, unwashed glassware, or a sofa/bathroom not properly cleaned.

Related guest reviews

10

Kyle Pack

Oct 29, 2025

·

Stayed 1 night

Very clean, great location for what we needed, and very nice and updated.

10

DANIEL

Apr 13, 2025

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Stayed 1 night

Very clean!

10

Terence

May 10, 2025

·

Stayed 1 night

The room was spotless and the beds were comfortable. The breakfast was very good.

8

Jared

Dec 14, 2025

·

Stayed 2 nights

Overall we had a good stay. The front desk staff seemed more interested in conversation amongst themselves when we had to engage them for more towels or bedding. We had a room for 5 but only given 3 towels by house keeping. The phone in our room did not work the entire stay. The pool is good for kids but a small footprint and you will get wet due to the dimensions even if you are not swimming. Breakfast options were plentiful and good. Hot water was hard to come by not sure if it was due to the colder weather that came in but I’ve never had to wait 5-10 minutes for hot water before st a hotel. Bedding was very comfortable and room seemed well maintained except the drink glasses in our cabinet were not cleaned prior to our stay given the smudged and finger prints on them.

10

Christin

Jun 22, 2025

·

Stayed 2 nights

Room was incredibly clean and more spacious than we realized when we booked the stay. There was a coffee pot, microwave, toaster and FULL SIZE fridge in the room. There also were MORE than enough outlets to charge all of our devices. Staff at the front desk were not only friendly, but were also very fast and efficient during both check in and check out. Unlike many other stays I’ve had (at different locations and with different brands), this stay was extremely quiet and peaceful despite the number of children (even toddlers) who’s families checked in during our stay. The only thing I would suggest is for the Daily Breakfast- I would absolutely suggest adding a non-pork meat option, as some people can not consume Pork for varying reasons. Otherwise, the trip was FANTASTIC. 100% recommend!

6

Lakenya

Jul 25, 2023

·

Stayed 1 night

Wasn’t impressed, tried to do digital key front desk clerk never activated, poop in toilet, so obvious it wasnt cleaned before I arrived. And pet friendly, meaning that people will bring their pets in the breakfast area, where the food is, while you are eating, some people may not mind this but I did.

6

terry

Jun 17, 2024

·

Stayed 1 night

The rooms were clean and adequate. The sofa smelled like a dog that needed a bath

10

Erin

Sep 6, 2025

·

Stayed 7 nights

Clean and comfortable 1 bedroom suite. Quiet and safe area and conveniently located to many restaurants and shopping. Friendly and welcoming staff! We would definitely stay here again!

10

Linda

Dec 27, 2025

·

Stayed 3 nights

Spacious and clean

6

Timothy

Nov 24, 2023

·

Stayed 2 nights

Hotel was nice and worked fine for our stay; but the room & bathroom could have been cleaner.

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Rooms

Suites are spacious, quiet, and well equipped with kitchens and full-size fridges; beds are generally comfortable. Downsides include occasional maintenance wear, layout or amenity gaps (missing utensils or fan/drape controls), hard or thin pillows, and recurring hot-water issues.

Related guest reviews

8

Kirk

Oct 6, 2025

·

Stayed 2 nights

The room was a bit run down. Torn curtain , gouge in furniture., poor lighting.

6

Christopher

Dec 9, 2025

·

Stayed 5 nights

The room was nice and spacious, but lacked a few things we feel are necessary for an “extended stay” type of room. There was no dresser for clothes, no frying pan to cook with, or spatula type utensils to use when cooking and the ceiling fan over the bed had no way to control it. The room was clean and the hotel building was nice but we were expecting the hotel to have more in the room for an extended stay. Overall we would say the hotel was nice and the front desk people were courteous, but with the vast choices of places to stay, we would more than likely pick another hotel to stay the next time we come to the Nashville area.

10

Stephen

Oct 13, 2025

·

Stayed 1 night

Everything was perfect. Big rooms. It was a great choice.

10

Christeen

Feb 12, 2025

·

Stayed 4 nights

We really liked our room. We had a two queen suite and it was very nice and roomy. The staff were very nice and friendly. The couch is not at all comfortable and don’t plan on anyone sleeping on the pull out bed. The queen beds were comfortable and it’s nice to have the full refrigerator. There was construction outside the hotel and it’s frustrating to get to since you always have to do a U-turn when coming from anywhere. There isn’t anything within walking distance. The area is nice and seems very safe, but there isn’t anything that you would want to go to. It’s a business area. You have to drive to get to any restaurants or stores. It’s a short drive but you couldn’t walk anywhere. The pool is very small and there is no hot tub, which is a bummer. The workout room was okay but some of the machines made strange sounds or didn’t work properly. The store that they have was way too expensive and they did not have a water dispenser available. I was not happy that I had to pay for bottled water. I did find that there was a water dispenser in the workout room, but I wish there was one in the lobby. Lastly, the breakfast that was offered was pretty awful.

10

Christin

Jun 22, 2025

·

Stayed 2 nights

Room was incredibly clean and more spacious than we realized when we booked the stay. There was a coffee pot, microwave, toaster and FULL SIZE fridge in the room. There also were MORE than enough outlets to charge all of our devices. Staff at the front desk were not only friendly, but were also very fast and efficient during both check in and check out. Unlike many other stays I’ve had (at different locations and with different brands), this stay was extremely quiet and peaceful despite the number of children (even toddlers) who’s families checked in during our stay. The only thing I would suggest is for the Daily Breakfast- I would absolutely suggest adding a non-pork meat option, as some people can not consume Pork for varying reasons. Otherwise, the trip was FANTASTIC. 100% recommend!

8

Michael

Oct 6, 2025

·

Stayed 4 nights

IT would have been a lot better if the drapes in the bedroom area would close so that it would be darker.

4

Travis

Jul 25, 2025

·

Stayed 1 night

The inside was clean and nice, but there was no hot water in the shower. The pillows were also extremely thin and uncomfortable.

10

David

Apr 25, 2025

·

Stayed 2 nights

Beautiful big rooms!!

10

Maree

Sep 7, 2024

·

Stayed 1 night

Very spacious one bedroom suite.

8

Roger

Dec 20, 2022

·

Stayed 2 nights

Hotel and staff are great. The room layout just didn't work for me and my wife. I am early to bed and early to rise. She is a late night person. Since there was not a separate room as in most suites, it was difficult for me at night. But the worst was in the morning, as the bath sink is right beside the bed and no door to close it off.

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Service

Service is often friendly, professional, and accommodating. However, multiple reviews cite rude or inattentive front-desk interactions, unprofessional late-night check-ins, and delays with rooms or requests.

Related guest reviews

8

Dewayne

Dec 10, 2025

·

Stayed 2 nights

Staff was friendly. The breakfast was good and they kept the area clean.

10

Jeffrey

Jun 29, 2025

·

Stayed 2 nights

Service and staff extremely professional and welcoming. Beds and full size pillows (not the small square ones) exceptionally comfortable. Ample options for the free breakfast bar for all. Easy parking, Nice rooms- definitely recommend!

2

Emily

Jul 13, 2025

·

Stayed 2 nights

The late night check-in was handled in a very unprofessional manner. We will not be returning to this property because of the lack of customer service.

8

Jenifer

Jun 9, 2024

·

Stayed 3 nights

The room was very nice and nice place to stay. We asked for a late checkout and the clerk was very rude and said he had booked all late checkouts and none was available. The hotel was empty and when we confronted him about it he said that he had told me about legal documents that said we would allow us a late checkout. He never stated that to me and I called him out on it. He was never willing to apologize until he saw we knew he was wrong.

8

Nancy

Sep 14, 2025

·

Stayed 3 nights

Check in had attitude. However, that was forgotten when another staff member found my purse in the gym.

8

Evon

Oct 17, 2025

·

Stayed 3 nights

The checked into the hotel very late due to late flights . We did not realize the lobby would be locked. When we called for check in, the lady on duty that night was not very friendly at all. Otherwise had a good stay.

10

Dorothy

Aug 20, 2025

·

Stayed 2 nights

when I first arrived my room was not ready, I was about 30min early. The desk clerk was not very polite about the room not ready. Could have said something like "it will be ready soon and we will call you when it is", which is what did happen. He just was not helpful.

10

Kristian

Apr 26, 2024

·

Stayed 2 nights

The staff was great

8

Jose

Jul 23, 2024

·

Stayed 2 nights

Every time I come to Nashville I choose this hotel for the location and their great customer service, so I was a little surprised when I had a bad experience with one person on the front desk. I checked in on 07/19/2024 evening and the guy who helped me was awesome, very helpful. Later that night around 10 PM when I was ready to go to sleep one set of the pillows stank really bad, like rotten, I called the front desk a couple of time but nobody responded, so I went down and this lady, whose name I don’t remember, was in the front desk, and visible she was irritated, when I explained to her about the pillows, she never stop watching her cell phone, she had the worst attitude, I understand that we get tired, but she was visible more than tired. Besides this, my stay was great and the rest of the staff was amazing.

10

Veneva

Jul 6, 2023

·

Stayed 1 night

Staff was exceptionally helpful and nice! Very clean establishment. Repeat customer!

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Location

Quiet, safe area with easy access to I-65 and a short drive to shopping, restaurants, and Franklin/Nashville sights. Not much is walkable, so a car is useful.

Related guest reviews

10

Jose

Jun 22, 2024

·

Stayed 3 nights

Great location

10

Vicki

May 20, 2023

·

Stayed 1 night

This is one of our favorite places to stay on our way to and from Alabama from Minnesota. We stayed both directions this trip! It’s always clean, staff is friendly and accommodating, parking is safe and convenient, good breakfast, my son loves the pool, and great location to the freeway (easy on, easy off). Lots of shopping and restaurants close by and easy, short trip to downtown Franklin.

10

Christeen

Feb 12, 2025

·

Stayed 4 nights

We really liked our room. We had a two queen suite and it was very nice and roomy. The staff were very nice and friendly. The couch is not at all comfortable and don’t plan on anyone sleeping on the pull out bed. The queen beds were comfortable and it’s nice to have the full refrigerator. There was construction outside the hotel and it’s frustrating to get to since you always have to do a U-turn when coming from anywhere. There isn’t anything within walking distance. The area is nice and seems very safe, but there isn’t anything that you would want to go to. It’s a business area. You have to drive to get to any restaurants or stores. It’s a short drive but you couldn’t walk anywhere. The pool is very small and there is no hot tub, which is a bummer. The workout room was okay but some of the machines made strange sounds or didn’t work properly. The store that they have was way too expensive and they did not have a water dispenser available. I was not happy that I had to pay for bottled water. I did find that there was a water dispenser in the workout room, but I wish there was one in the lobby. Lastly, the breakfast that was offered was pretty awful.

8

STANLEY

Nov 3, 2024

·

Stayed 2 nights

Quiet location, easy drive to downtown Nashville

10

Glenn

Jun 26, 2023

·

Stayed 2 nights

Hotel was very nice and clean. The breakfast buffet in the morning was very good as well. There isn’t much within walking distance but that’s not a huge deal.

10

rudy m

Sep 16, 2025

·

Stayed 1 night

Excellent property. Close to interstate yet secluded. Lots of restaurants nearby. Very safe locale. Will stay again.

8

Lindsay

Jun 30, 2024

·

Stayed 1 night

Clean, close to the interstate. Nice area.

10

Ginger

Sep 19, 2025

·

Stayed 5 nights

We had a handicap suite which was very convenient. The location was great and easy access to everything.

10

Chasidy

Jul 26, 2025

·

Stayed 1 night

We really enjoyed our stay. The hotel was clean and up to date. The hotel was quiet and the beds were comfortable. We would definitely stay again. Very close to the mall.

10

Chris

Nov 15, 2025

·

Stayed 1 night

Good location outside of Nashville.

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Dining

Breakfast feedback is mixed: many praised it as tasty with good variety, while others found items overcooked, dried out or cold, not replenished, or service starting late/closing early.

Related guest reviews

8

Kathy

Jan 10, 2025

·

Stayed 7 nights

Breakfast wasn’t great and when you say you’re serving breakfast till 9:30 it should be served till 9:30 not 9:15 to start cleanup

10

Theresa

Jun 30, 2024

·

Stayed 5 nights

Wonderful breakfast!! Best we ever had at a complimentary breakfast from a hotel!! 10/10

8

john

Oct 16, 2025

·

Stayed 3 nights

Beds were comfortable and clean. room was good but breakfast poor. food was overcooked there was a tray of breakfast sausage so hard it was uneatable. Otherwise parking good and convenient to restaurants

10

Phil

Jun 26, 2025

·

Stayed 3 nights

The staff was great. The breakfast was awesome and loved the room

8

Devin

Dec 4, 2025

·

Stayed 2 nights

The room was very clean and spacious. The pool was okay, water was on the cooler side while the room itself was very hot and humid. The speakers playing music throughout the hotel, including the echoey pool room, were so loud that the music was crackling. The breakfast was edible at best. We were there 20 after they started breakfast at 7, and it was the taste and texture as if I had been reheated from the previous day. I love hotel breakfast, so this was very disappointing.

8

Steve.

May 15, 2025

·

Stayed 14 nights

The morning breakfast was always the same with no variety. Not very good for a person such as myself staying for 2 weeks.

10

Steven

Feb 4, 2025

·

Stayed 3 nights

Everything was nice, except the breakfast. The coffee was good, but the breakfast bar was lacking. I didn't see much fruit, and there wasn't a lot of options. The food always seemed old and dried out, even just after the breakfast opened at 6:30 AM.

8

Barbara

Oct 13, 2024

·

Stayed 1 night

Nice rooms. The breakfast service was terrible. They ran out of most things including water and were slow to refill. The hot water wasn’t even hot (for oatmeal, etc.)

8

Deborah

Dec 8, 2025

·

Stayed 5 nights

Room was clean and spacious. Staff was friendly. Only thing we had an issue with was the breakfast. We have been staying here for four years and each year the breakfast gets worse. This year for 4 of the days we stayed there was overcooked oatmeal and “egg”omelets filled with fake cheese. Gone was the fresh fruit and hard boiled eggs they had when we first started coming here.

10

Kayla

May 31, 2025

·

Stayed 1 night

Amazing breakfast spread. Very clean. Very quiet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$145
February	$152
March	$169
April	$168
May	$169
June	$173
July	$160
August	$145
September	$157
October	$171
November	$164
December	$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $192	15 $229	16 $201	17 $153	18 $176	19 $176
20 $151	21	22 $244	23	24	25	26 $198
27 $145	28 $139	29 $143	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $171	3 $173
4 $141	5 $201	6 $171	7 $200	8 $211	9	10 $245
11 $160	12 $151	13 $155	14 $201	15 $170	16 $169	17 $167
18 $149	19 $200	20 $216	21 $214	22 $217	23 $215	24 $255
25 $203	26 $149	27 $166	28 $153	29 $149	30 $169	31 $168

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Roll in Shower)

Studio, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible (3X3 Transfer Shower)

Room, 1 King Bed, Accessible (3X3 Transfer Shower)

Suite, 1 Bedroom

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed, Accessible

Studio Suite, 1 King Bed

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Nashville Franklin Cool Springs

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Prices for upcoming dates