Name: Smartr Madrid Chueca
Address: Perez Galdós, 7, Chueca, Madrid, Madrid (and vicinity), Community of Madrid, Spain, Madrid, Community of Madrid, Spain
Rating: 7.4

Guest reviews

7.4

Good

Based on 898 verified reviews

Who stays here?

Business

5%

Couple

28%

Family

46%

Group

16%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Smartr Madrid Chueca offers centrally located, self‑service apartments near Gran Vía and Sol, but many reviews highlight a confusing code‑based check‑in and uneven communication, alongside a lively neighborhood that can bring significant street and building noise at night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Levent

Apr 11, 2026

·

Stayed 1 night

Terrible check in instructions. Family of five had to wait to get the exact address of the property. We received several emails with wrong check-in instructions. Host did not answer calls. We missed the appointment because of the host’s lack of communication. Good location. Noisy apartment.

8

Brittnee

Apr 9, 2026

·

Stayed 2 nights

It was a bit difficult entering the room. Our code didn’t work initially. But we were able to call reception and they reset it for us. Great stay!

6

Alba

Mar 11, 2026

·

Stayed 3 nights

Pros: Location is great, rooms are big. Cons: Very cold if you go in the winter time, limited supplies of toilet paper we had to buy! Limited pillows and towels.

10

Cyndi

Feb 17, 2026

·

Stayed 1 night

Excellent space, clean and convenient.

6

Wazhma

Feb 5, 2026

·

Stayed 3 nights

The place was clean, however there was no lounge seating in the living and dining area. The dining table was a high table with high chairs, so there wasn’t a comfortable place to sit and relax. It was also very noisy due to the busy location, and the apartment did not have proper soundproofing to block out the noise

Perez Galdós, 7, Chueca, Madrid, Madrid (and vicinity), Community of Madrid, Spain

Location

A stay at Smartr Madrid Chueca places you in the heart of Madrid, within a 5-minute walk of San Anton Market and Plaza de Chueca. This apartment is 0.7 mi (1.2 km) from Plaza de Cibeles and 1 mi (1.7 km) from Thyssen-Bornemisza National Museum.

San Anton Market(0.2 miles)

Plaza de Chueca(0.2 miles)

Gran Via(0.2 miles)

Casino Gran Via(0.3 miles)

Calle de Alcalá(0.4 miles)

Preciados Street(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

EUR 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 per person.

Pets are not allowed, but service animals are permitted.

Check-in is from 3:00 PM until midnight, and check-out is at 11:00 AM. Guests planning to arrive outside of normal check-in hours must contact the property in advance for instructions.

A roundtrip airport shuttle is available for a surcharge of EUR 30 per vehicle (one-way, maximum occupancy 4), and can be arranged by contacting the property.

The property features elevators and step-free entrances, making it accessible for guests with disabilities.

The property is located in the heart of Madrid, within a 5-minute walk of San Anton Market and Plaza de Chueca. It is approximately 0.7 miles from Plaza de Cibeles and 1 mile from Thyssen-Bornemisza National Museum.

Smartr Madrid Chueca

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Guest reviews