Is parking available at the property?

Parking is available at the property for a fee of AUD 10 per day. It is limited and nearby, located approximately 3 feet away from the hotel.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee ranging from AUD 10 to 30 for both adults and children.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM until 8:00 PM, and check-out time is at 10:00 AM. Early check-in and late check-out are available for a fee of AUD 50, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of AUD 25 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including an elevator and step-free entrances. However, specific details regarding accessible rooms and facilities should be confirmed with the property directly.

What is the location of the property in relation to key landmarks?

The property is located just steps from Airlie Beach Lagoon and is approximately 0.7 miles from the Coral Sea Marina and 0.9 miles from Proserpine River wetlands. Public transport options are available nearby.

What are the policies regarding children staying at the property?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is advisable to check directly with the property for specific age-related policies.

Heart Hotel and Gallery Whitsundays in Airlie Beach

Average nightly price at Heart Hotel and Gallery Whitsundays by month, last 12 months (USD)
Month	Average price
January	US$187
February	US$174
March	US$149
April	US$198
May	US$175
June	US$164
July	US$203
August	US$201
September	US$226
October	US$189
November	US$197
December	US$227

What guests think

At Heart Hotel and Gallery Whitsundays, travellers praise the very central location and friendly, helpful staff, while noting compact rooms, limited amenities, and recurring noise from nearby nightlife or early-morning services, with mixed experiences on cleanliness and room comfort.

The position is walkable to the lagoon, marinas, shops and restaurants, and some rooms benefit from double glazing that keeps street noise down. Common drawbacks include very small room sizes, views over a busy car park, and the lack of on-site parking, though a nearby public lot is used. Several guests enjoyed the on-site restaurant and coffee, and staff often resolved issues quickly. Expect a modern, convenient base best suited to travellers who value location over space and serenity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are limited; there is no on-site parking, and guests use nearby public parking (often paid). Several reviews praise the on-site restaurant and coffee; otherwise facility offerings are minimal.

Related guest reviews

8

Alan

31 Aug 2025

·

Stayed 6 nights

Rooms were clean and tidy. Staff were pleasant and helpful. Meals at restaurant were excellent especially the pizzas - beautiful crust. My only complaint would be no laundry facilities - we had to find a laundromat but there was no powder. Suggest people bring a small packet of powder with them. Otherwise great location and value for money.

10

Leslie

13 Jan 2023

·

Stayed 19,370 nights

Good location in the centre of Airlie beach with friendly and helpful staff. The Deck restaurant served great food and the best coffee in town. Thanks for a great experience, will definitely comeback again.

8

Marcela

11 Nov 2025

·

Stayed 2 nights

The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).

10

David

28 Aug 2025

·

Stayed 1 night

As the name says, in the heart so walk to food and entertainment. Lagoon pool nearby. Designer building, elegant room, double glazed so no noise. Walk in shower, lift, Nespresso machine, fridge, balcony, staff very helpful. Room relatively small. Public parking behind building @ $13 per 24 hours or free in Woolworths back carpark

8

Alison

18 Jul 2023

·

Stayed 3 nights

This is a wonderful location to stay in Airlie Beach. It's right in the heart of the township, with all that Airlie has to offer at your fingertips. The staff were very friendly and always around to answer any questions we had. There was a partial water view however, the hotel is located right on a busy carpark that stands between the property and the sea. It is very noisy in the mornings, as vehicles and trucks come and go from 6am. There are extremely limited hotel amenities as such, so that's why I rated that part as poor. We stayed for 3 nights and the only attention our room had was the bed was made once. Admittedly we did ask for no cleaning on the first day. After that, water was not replaced and glassware etc was not cleaned. Overall the room was good however, the cost was very high for the hotel offerings.

6

Rick

15 Jul 2025

·

Stayed 1 night

No on site parking, have to pay for parking in public parking, car park not secure.

10

Anne-Marie

29 Jul 2024

·

Stayed 1 night

Central location, walking distance to Marina, shops, restaurants and lagoon. There is no parking on site, but there is 24 hour parking available at the rear of the building.

10

Jennifer

10 Oct 2025

·

Stayed 1 night

The parking area is a public one but considerably safe. the view from our room was lovely.

8

Shayne

11 Sept 2024

·

Stayed 2 nights

Great location in the heart of Airlie and walkable to the town's main dining options. The rooms are small but nicely presented. We had an issue with the shower flooding due to blocked drains, but the receptionist attended our room promptly to try and rectify the issue and provide additional towels. The room was clean, apart from the louvres between the bathroom and bedroom which were dusty and overdue for a clean. Surprisingly, the hotel is quiet and we didn't hear any noise from the main street - great window glazing! There is also plenty of council parking out the back, but no swimming pool, unfortunately. We have stayed at the hotel twice and will likely stay again due to its location.

10

John

23 Feb 2024

·

Stayed 1 night

Great staff, location, parking

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Cleanliness

Feedback is mixed: many describe clean or very clean rooms, but several report issues like dusty surfaces, moldy or unclean showers, dirty dishes or glasses, and inconsistent housekeeping.

Related guest reviews

4

Brianne

25 Apr 2023

·

Stayed 3 nights

the room was extremely unclean. other than that it was alright.

8

Kaiden

28 Sept 2023

·

Stayed 2 nights

We had a great stay here. The ladies on the front desk were awesome. They were both friendly and helpful. The location of the place is unreal! (Car park can be a little noisy, however the view and location top that). Only issue we had was the bathroom had a fair bit of grime/mould in the shower.

10

Chad

3 May 2024

·

Stayed 7 nights

It was very convenient and was very clean and everyone was nice and friendly.

8

Marcela

11 Nov 2025

·

Stayed 2 nights

The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).

10

Malcolm

23 Aug 2025

·

Stayed 2 nights

Very clean property and friendly staff

10

Ariana

23 Oct 2023

·

Stayed 3 nights

Super clean room with great facilities. Really friendly staff who went above and beyond to make my stay as smooth as possible.

8

Coralee

8 Jan 2023

·

Stayed 6 nights

Overall the room was a comfortable stay, if you are going to Airlie Beach without a car, this is a great spot which is central to everything, including only being 15 min walks to both marinas. If you like it nice and quiet at night, Magnums & Beaches music is easily heard so may not be suitable, however didn’t bother our stay as we are heavy sleepers. On arrival the room cleanliness was really poor, hairs in the shower, rubbish bins not empty, stain on linen. The wifi also didn’t work on the smart tv the whole trip, so ended up having to hot spot. For what we paid a night this was pretty poor

6

Dianne

27 Aug 2024

·

Stayed 8 nights

Location was convenient but no chair in room so had to use balcony chair . BathRoom was not swept and sometimes coffee mugs no replaced with clean mugs.

6

Jody

14 Aug 2024

·

Stayed 2 nights

Dust was inches thick on skirting boards & chair legs. Shower surrounds were moldy, towels were old and thin. TV had been replaced, but sound bar was no longer working and cables were hanging loose. No mini bar, no room service. Woken up every morning with rubbish collection and delivery trucks. Great location; although being advised the car park was going to be turned into a carnival overnight would have been appreciated at the time of booking!

6

Melissa

5 Oct 2025

·

Stayed 2 nights

Room cleanliness can be improved, the kettle wasn't properly clean. The shower head also need to be cleaned. If you are a light sleeper and easily distract by noise, I wont recommend booking here as the boise from the club across the road can be heard. Location wise, very convenience. Close to Woolworths and other shops. The lagoon is just behind the hotel.

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Rooms

Rooms are modern but very small, with some enjoying ocean or city views; double glazing helps in certain rooms, yet hallway or outside noise can still be heard by some. Comfort varies, with occasional complaints about pillows, mattresses, and TV or Wi-Fi functionality.

Related guest reviews

10

Nithila

17 Apr 2025

·

Stayed 3 nights

Very convenient location and the room was modern and clean Note that rooms facing the Main Street may be quite loud, but my room facing the ocean was very quiet.

8

Diane

7 Dec 2024

·

Stayed 5 nights

The rooms are extremely small but clean and modern. Located in the middle of town so walkable to pretty much everything.

10

Kingsly

2 Jul 2025

·

Stayed 5 nights

Central double glazing ensured quite Excellent service from reception Room was small but comfortable Paying for parking was different however understandable considering the location

8

Brooke

1 Feb 2023

·

Stayed 3 nights

The location was absolutely perfect. The room was nice had everything I needed. The Tv quality wasn’t good and not many channels work

8

Lynne

8 May 2025

·

Stayed 7 nights

The location was great, the sound from the street was very muffled (even though close to nightclubs), and although the room was very small it was enough!

8

Angela

15 Nov 2024

·

Stayed 1 night

Very central in Airlie Beach. Very small rooms. Great views

4

Sue

19 May 2024

·

Stayed 2 nights

I wish the rooms look like the photos. I’ve never stayed in a room so small. Only one bedside table, because a second wouldn’t fit. No chair and no where to sit other than the bed. Incredibly noisy. A tour bus pulls up just after 6am each morning and lets the bus idle for 10-15 mins. Right under the rooms. The louvres do nothing to block noise from the busy public car park.

8

Coralee

8 Jan 2023

·

Stayed 6 nights

Overall the room was a comfortable stay, if you are going to Airlie Beach without a car, this is a great spot which is central to everything, including only being 15 min walks to both marinas. If you like it nice and quiet at night, Magnums & Beaches music is easily heard so may not be suitable, however didn’t bother our stay as we are heavy sleepers. On arrival the room cleanliness was really poor, hairs in the shower, rubbish bins not empty, stain on linen. The wifi also didn’t work on the smart tv the whole trip, so ended up having to hot spot. For what we paid a night this was pretty poor

6

Philip

28 Sept 2025

·

Stayed 2 nights

Clean and simple. Very small rooms given to width of the corridors

10

Susan

30 Oct 2025

·

Stayed 2 nights

Very nice room (and surprisingly very quiet despite the hotel's location right on the main street of action and partying)

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Service

Staff are widely described as friendly, professional and helpful, with front desk assistance and issue resolution praised; however, a few guests reported rudeness, privacy breaches, or poor communication about deposits or problems.

Related guest reviews

10

Judith

28 Jun 2024

·

Stayed 1 night

Great hotel with excellent customer service. Thank you Allison!

10

Stuart

28 Jun 2025

·

Stayed 1 night

Central location. No real dramas. The lady at reception today, needs to find some common courtesy and a little respect toward us the customer. Were all the same in life. No one is, better than anyone else. Without customers she wouldnt have a job. Even if she did own the place, which I doubt.

10

Sean

1 Dec 2025

·

Stayed 1 night

Excellent staff

10

Connor

1 Feb 2025

·

Stayed 4 nights

Great location. Staff was very helpful - Dean was very helpful and kind, and had tons of recommendations on what to do around Airlie Beach.

2

Zach

13 Sept 2024

·

Stayed 4 nights

We had been given a complimentary 11 AM checkout the evening before departure, 1 hour later than the 10 AM provided checkout. At 10:30 AM, a woman walked into the room without knocking. My friend was dressed and laying in bed as we returned from breakfast and I was on the toilet. She said “sorry”, left the room and then came back to reopen the door without permission AGAIN and threw the clean sheets for the next guest all over the floor, in the walkway inside our room as shown in photo. When coming in and out through the stay, I heard Allison and an older gentleman that worked at the desk talking poorly and would gossip about various guests. When going to checkout, Alison said “what do you need”, rather than asking us how we are, if we enjoyed our stay, ect. I informed about the experience of the staff entering the room and throwing the next guests sheets in and the response was that she would simply speak to housekeeping about it, and she did not seem to think it was a big deal and showed no care or compassion. I guess the “do not disturb” sign on the door does not account for anything at Heart Hotel. This was my second and last stay. Alison lacked kindness or care through the stay or regarding this event. The property is in less well kept condition now, hairs in the bed and gum stuck to nightstands. We even got black marks on the “new” sheets thrown on floor as we left accidentally as we did not feel it was our responsibility to move them after this invasion of privacy.

10

Santana

19 Oct 2025

·

Stayed 3 nights

This hotel was amazing , clean and close to everything. Grace at the front desk was so helpful and gave me great tips on places to eat and things to do in the area. She was also so friendly and welcoming every time I saw her! Loved this hotel and will stay again!

8

Angela

20 Nov 2025

·

Stayed 2 nights

Staff were great. Smell o charred at room on the second day, told stuff on the third day and they promptly moved us and had a contractor attend to unblock shower drain.

2

JOSEPH

6 Sept 2025

·

Stayed 2 nights

staff very rude and not very helpful

8

Karen

27 Aug 2024

·

Stayed 5 nights

I had a lovely stay. The staff were great.

10

Edward

18 Mar 2025

·

Stayed 3 nights

Excellent hotel! Friendly and courteous hotel staff.

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Location

Central, walkable location close to the lagoon, marinas, shops and dining. Recurring downsides are late-night bar or club noise and early-morning noise from trucks or the adjacent car park, though double glazing helps in some rooms.

Related guest reviews

8

Anastasia

21 Sept 2025

·

Stayed 2 nights

Right in the heart of Airlie, everything is walking distance.

8

Natalie Martin

27 Aug 2024

·

Stayed 1 night

lot of noise from nightclub, delivery and waste trucks

8

Marcela

11 Nov 2025

·

Stayed 2 nights

The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).

10

Harry

1 Sept 2024

·

Stayed 2 nights

Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.

10

Sharon

30 Mar 2024

·

Stayed 2 nights

Fantastic location, well kept hotel. Balconies in the back overlook the ocean and lagoon. Right in the heart of everything but quiet except for the birds outside at 430a - very rowdy! Loved it!

8

Bernd

28 Jun 2024

·

Stayed 1 night

Always a good place to stay when I visit Airlie Beach. My only complaint, the number of noisy garbage trucks that come to pick up commercial bins in the early morning.

8

Janne

15 Nov 2025

·

Stayed 2 nights

Allt ok om man inte blir stört av närområdets night club techno musik som spelas sent på natten.

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10

Anne-Marie

29 Jul 2024

·

Stayed 1 night

Central location, walking distance to Marina, shops, restaurants and lagoon. There is no parking on site, but there is 24 hour parking available at the rear of the building.

6

Melissa

5 Oct 2025

·

Stayed 2 nights

Room cleanliness can be improved, the kettle wasn't properly clean. The shower head also need to be cleaned. If you are a light sleeper and easily distract by noise, I wont recommend booking here as the boise from the club across the road can be heard. Location wise, very convenience. Close to Woolworths and other shops. The lagoon is just behind the hotel.

10

Susan

30 Oct 2025

·

Stayed 2 nights

Very nice room (and surprisingly very quiet despite the hotel's location right on the main street of action and partying)

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Dining

Several guests commend the on-site restaurant for tasty meals, pizzas and coffee; broader dining feedback is limited.

Related guest reviews

8

Alan

31 Aug 2025

·

Stayed 6 nights

Rooms were clean and tidy. Staff were pleasant and helpful. Meals at restaurant were excellent especially the pizzas - beautiful crust. My only complaint would be no laundry facilities - we had to find a laundromat but there was no powder. Suggest people bring a small packet of powder with them. Otherwise great location and value for money.

10

Leslie

13 Jan 2023

·

Stayed 19,370 nights

Good location in the centre of Airlie beach with friendly and helpful staff. The Deck restaurant served great food and the best coffee in town. Thanks for a great experience, will definitely comeback again.

8

Marcela

11 Nov 2025

·

Stayed 2 nights

The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).

10

Claudia

2 Dec 2025

·

Stayed 4 nights

Tudo é perfeito! A acomodação (sugiro escolher com vista pro mar), a localização é ótima, os funcionários muito atenciosos. Pra ficar melhor só faltou ter café da manhã.

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6

Jody

14 Aug 2024

·

Stayed 2 nights

Dust was inches thick on skirting boards & chair legs. Shower surrounds were moldy, towels were old and thin. TV had been replaced, but sound bar was no longer working and cables were hanging loose. No mini bar, no room service. Woken up every morning with rubbish collection and delivery trucks. Great location; although being advised the car park was going to be turned into a carnival overnight would have been appreciated at the time of booking!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $278	3
4	5 $146	6 $161	7	8	9 $257	10 $257
11 $175	12 $174	13 $257	14 $184	15 $193	16 $257	17 $336
18 $176	19 $177	20 $177	21 $177	22 $161	23 $323	24 $257
25 $160	26 $161	27 $161	28 $161	29 $161	30 $267	31 $267

Heart Hotel and Gallery Whitsundays

Prices for Heart Hotel and Gallery Whitsundays

Monthly average prices

About this property

Location

Room options

King Accessible Room Water Aspect

Designer King Spa Room Water Aspect

Designer Queen Room Village View

Designer Queen Room Water Aspect

Designer King Room Village View

Guest reviews of Heart Hotel and Gallery Whitsundays

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Heart Hotel and Gallery Whitsundays

Prices for upcoming dates