Name: Citiez Hotel Amsterdam
Address: Osdorpplein 372A, Osdorp, Amsterdam, Netherlands, Amsterdam, North Holland, NL
Price range: US$77–US$285 per night
Rating: 8.3

What guests think

Across many reviews of Citiez Hotel Amsterdam, travelers praise friendly staff, compact rooms suited to short stays, and a convenient Osdorp location with easy tram and bus links, while noting trade-offs like distance to central sights and limited in-room storage.

Most guests find the hotel and rooms clean, though a minority report lapses such as leftover hair, musty odors, or slow-draining showers. Parking is typically arranged in a nearby public garage and often covered by the hotel with limited exits, but a few guests had problems, including one vandalism incident. Several note sinks placed in the bedroom, thin pillows or soft mattresses, and occasional street or tram noise. Expect a practical, well-run base outside the center with standout service and simple comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is arranged in a nearby public garage, often included with limits on re-entry; a few guests reported issues and one vandalism case. A small on-site cafe/bar and bike rentals are available.

Related guest reviews

8

Thibault

24 Aug 2025

·

Stayed 2 nights

Hôtel sympa pour un passage d’une nuit ou deux. Dommage que l’évier de la salle de bain était hors de celle-ci et était dans la chambre directement. Peu pratique.. Déjeuner basique, malheureusement les croissants nouveaux n’étaient pas assez cuit et ceux du lendemain avait été remis donc les autres étaient secs. Gros point positif, le parking gratuit et le calme dans la chambre.

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10

Jing

19 May 2025

·

Stayed 5 nights

I love their 24-hour cafe. Great capuchino, by the way.

10

Serhan

5 Dec 2024

·

Stayed 2 nights

Very nice budget hotel with small but comfortable room. The location is great with all the shopping brands you need. Easy access to the center of Amsterdam. They also give you 1 free access for the public parking garage next door.

2

Bilel

15 Jan 2026

·

Stayed 4 nights

Completely Irresponsible, Avoid at All Costs An establishment that completely refuses to take responsibility. The “Nieuw-West” parking garage was imposed and recommended by the reception and presented as “secure” and free for hotel guests. Upon departure, we discovered that our car had been vandalized (window smashed). What the hotel does not mention is that other guests’ vehicles had already been vandalized in the days before, information that was never disclosed to us. Once the incident occurred, the narrative suddenly changed: the parking became “public,” “at your own risk,” no responsibility, no solution. Despite detailed written exchanges and a genuine attempt at an amicable settlement, the hotel simply stopped responding. A lot of superficial empathy, zero accountability, zero transparency. If you are travelling by car, avoid this hotel. This level of unprofessionalism is unacceptable for a supposedly serious establishment.

10

david

16 Mar 2025

·

Stayed 2 nights

The staff were friendly and extremely helpful. Parking is spot on and safe.

10

Graham

5 May 2025

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Stayed 3 nights

Compact and cozy rooms but clean and with excellent transport links to Amsterdam. The area around had a ton of grocery stores and other shops as well. The bike rentals (€15 per day) were also much appreciated.

10

Ramon

26 Nov 2024

·

Stayed 1 night

This hotel is a little jewel,safe parking 5 minutes away( paid by hotel),very friendly staff nothing was too much trouble for them ,,room was a bit small but very clean ,did not have breakfast but it did look nice ,i would recommend this place if you are going to the Meervaart theatre ,we will use this hotel again Thank you to the staff

8

Christine

24 Sept 2024

·

Stayed 2 nights

Offered free parking which is only a5 minute walk away which is a huge bonus. Do note only one in and out free. Tram a minute walk which takes you to tourist area about 25 mins away. Buy a 24 or 48 hour pass value for money. Shopping at door step. Bed ok two separate mattress pushed together. Clean and small unit. Would stay again friendly staff.

8

Siegfried

26 Aug 2025

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Stayed 4 nights

Perfect stay, easy and cheap parking, good connection via tram to the city.

10

Miriam

22 Sept 2025

·

Stayed 7 nights

Besonders hat uns gefallen, die Möglichkeit, unseren PKW kostenfrei im nahe liegenden Parkhaus abzustellen.

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Cleanliness

Many guests describe rooms as very clean or spotless, but some report lapses like hair on bedding, musty smells, dust, or showers that don’t drain well.

Related guest reviews

10

Laura

29 Mar 2025

·

Stayed 5 nights

Our room was very clean and tidy. The breakfast was really yummy, too.

10

Dina

12 Jul 2025

·

Stayed 2 nights

Very clean

10

Dale

14 Jul 2025

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Stayed 3 nights

Awesome customer service! The rooms are a bit small, but super clean and have everything you need. Front desk staff were amazing—really friendly and helpful. Would totally stay here again!

4

Alan

21 Sept 2025

·

Stayed 2 nights

Gute Anbindunh zum Zentrum. Zimmer dreckig. Haare in der Dusche und im Bett . Schimmel im Bad . Kleines Zimmer.

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10

mark

17 Nov 2025

·

Stayed 4 nights

Room was clean and compact. Hotel staff was excellent nothing to much trouble.

10

Elin

18 Nov 2024

·

Stayed 3 nights

Excellent little hotel in a great location! Close to tram and bus stops. Rooms are quiet and comfy, incredibly clean and with everything you need.

8

Eugene

3 May 2024

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Stayed 7 nights

The hotel is in a quiet neighborhood, close to tram station. It was clean and comfortable, and the staff was super friendly and helpful. The only downside was our shower did not drain properly and it smelled awful. We did notify the front desk several times, unfortunately it was never resolved, however, they were nice to remove our beverage tab at the end of our stay for the inconvenience. I would definitely stay here again!

8

Andrew

30 Aug 2025

·

Stayed 1 night

Was a great place to stay very clean room The breakfast was lovely and great value, my only critique would be the shower didnt drain as was blockd with hair

8

Colin

23 May 2025

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Stayed 4 nights

The staff were friendly and the rooms were cleaned daily. The beds were very comfy but I wish they would've cleaned under the fitted top sheet seeing as there was some hair

6

Macy

4 Aug 2024

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Stayed 5 nights

The staff was friendly and helpful. However, our room had a very strong smell of mildew and we were kept awake at all hours of the night by birds screeching outside our window.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very small with minimal storage; some have sinks in the bedroom and a bed set wall-to-wall. Comfort and noise vary (soft or squeaky beds, thin pillows, occasional tram or street noise, and isolated temperature control issues).

Related guest reviews

8

Aidy

25 Jun 2025

·

Stayed 2 nights

Upgraded to a large twin room as small double had a plumbing issue. The upgrade room was lovely but lots of traffic noise until the very early hours. Staff are great communication fantastic.

8

Tara

12 Sept 2024

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Stayed 6 nights

I loved the small rooms, that all have a theme - the size reminded me of cruise ship cabins. Staff was wonderful, very accommodating! Water was VERY HOT!!!! Being that there are no dressers, it would have been nice if we had luggage racks so there would not have been a lot of bending as one searched her suitcase and if a box of Kleenex was provided that would have been perfect!

8

Brian

28 May 2024

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Stayed 3 nights

Room was very cold and there did not seem to be a way to change the temperature. Even after dicussing with front desk staff the temperature could not be controlled from the room.

10

Patrick

24 Oct 2025

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Stayed 5 nights

Excellent location to access tram into town. Helpful staff. Room was small but comfy enough.

2

PEDRO IVO

26 Oct 2025

·

Stayed 2 nights

Hotel bom e limpo, com atendimento bom, porém o quarto é minúsculo, tanto que a cama fica colada à parede dos dois lados. Isso, a meu ver, acaba ofuscando os pontos positivos do hotel.

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8

Vanessa

21 Jul 2025

·

Stayed 3 nights

Das Hotel an sich ist super. Das Personal ist super lieb und das Preis-Leistungs-Verhältnis ist Top. Allerdings waren uns die Betten zu weich, weshalb wir nicht so gut schlafen konnten.

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6

Sharon

18 May 2025

·

Stayed 2 nights

Really lovely hotel, staff friendly and the dining room and bar area were nicely decorated. We asked for a room with a window. Room was decorated really lovely but it was so small. Bed is wall to wall, so you have to crawl to end of bed to get out of bed. There is with a metre width between end of bed and sink. Shower room was decorated well good size shower and toilet, no hand basin… had to you the one in bedroom. Overall if you’re looking for somewhere to sleep only it’s ok. Room is so small to spent time in there and relax.

4

Dogu

18 Sept 2025

·

Stayed 3 nights

Very very small room and narrow room. Toilet sink is out of the toilet, you have to wash your hands there. No place to store/hang your clothes. No table, no shelf to put your stuff. Friendly personal, good location. Garage opportunity is perfect. Overall I do not recommend the room.

8

Abiey

2 Sept 2024

·

Stayed 1 night

room with no window, but ok for a single person. lots of shops, restaurants, walking distance to transportation.

8

María

19 Oct 2025

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Stayed 3 nights

Pros: La cama muy cómoda, nuevo y limpio. A un paso del Tran que te lleva al centro, supermercados muy cerca. Cons: la habitación es muy muy chica. Incomodo si llevas maletas.

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Service

Service is a strong point, with consistently friendly, helpful staff; several guests singled out team members by name. A few reviews mention rude or unresponsive interactions.

Related guest reviews

4

Abby Louise

30 Sept 2025

·

Stayed 4 nights

Hotel is located in a very convenient area for shops and transport into the city centre. However, we had an issue with our card during to check in and the staff were very rude and no help on how we should solve it. I wouldn’t recommend this hotel to anyone unless they needed to be in the area for any reason.

10

Juan

1 Oct 2025

·

Stayed 2 nights

Staff is the greatest, property is well maintained. Conveniently located mear TRAM station. Again, staff is the greatest. Cool lobby to chill and have a drink or coffee.

10

Jeffery

25 Jan 2026

·

Stayed 3 nights

Great, friendly staff.

8

Joseph

7 Jun 2025

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Stayed 1 night

The staff sometimes seems annoyed to be helpful. One in particular, but this is third tine I have stayed here and I think it is pretty consistent…there is always one who acts like it is my great privilege to stay there and they are bothered by the presence of paying customers. Also, many people cone to your hotel exhausted after traveling many hours to get to Europe. A little kindness goes a long ways.

10

Mohamed

6 Apr 2025

·

Stayed 3 nights

First of all I came downstairs in early mornings around 1 on my first night due to lack of tea. No staffs fault but they saw me and they behaved in a way to relate to a geust. The whole crew worked as a team. The night shift behave in a way.. your problem is our problem. Each team that covered all shifts worked in harmony which is nice to see . They were funny and had their own individual characters. All the staff I had the chance to meet were respectable dutch citizens proud showing me off their style ,cultural heritage. All of them looked after their own clients as if it was their own family. One of the best place to stay. The crew ..not the staff made a difference. Hotel is always a building but the crew brought the reputation and everything else that followed

10

Donna

24 Nov 2025

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Stayed 4 nights

Staff were lovely!

10

David

10 Jul 2024

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Stayed 3 nights

Some of the best staff I have ever came across. Would definitely recommend to anyone and would stay here again!

10

stuart

6 Jun 2025

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Stayed 3 nights

Lively hotel and more importantly, lovely and helpful staff. Perfect location for us, tram stop 2 minute walk, no 17 took us most places. Excellent

10

Rebecca Gwyneth

12 May 2025

·

Stayed 7 nights

We recently stayed at the Citiez hotel and it was an incredible experience! The staff was out of this world and the rooms were clean and comfortable! Excellent hotel staff! Next time I travel to Amsterdam, I will definitely stay here!! Atila was the best!

10

Suzan

10 Sept 2025

·

Stayed 1 night

Very friendly helpful staff.

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Location

Situated in Osdorp within a shopping plaza, with tram 17 to the center and bus 369 to the airport a short walk away (about 25–40 minutes to central areas). Some found the area quiet and convenient; others felt it was far or less appealing at night.

Related guest reviews

8

amanda

20 May 2025

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Stayed 2 nights

Staff was friendly, courteous and helpful. The area is not central to the main areas but does have a lot of shop and food options in the adjacent plaza. Public transportation was easy and cheap to get into the city. Very loud at night randomly in through the windows and not a very diverse area.

10

Simon paul

21 Mar 2025

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Stayed 3 nights

Lovely hotel just outside the city. A 30 minute tram ride gets you into Amsterdam central station. Quite area and lots of shops and dinning options

8

Tuyet Ngoc Thi

10 May 2024

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Stayed 4 nights

Had a comfortable stay here, only downside is the location as it’s far from the centre but it’s a minute walk from the tram stop. It’s also a 15 minute drive from the airport!

8

Aldo

29 Jun 2025

·

Stayed 3 nights

The hotel is in a small mall, in an area where north African people seems to be prevalent. The place is clean, shops close early and there are no noisy spots. My wife and I never felt unsafe. The place is about half way between the Shiphol airport and the city center; bus 369 goes to airport, tram 17 goes to city center; both journeys requiring about 40 minutes. Rooms are very small, exactly as advertised; breakfast is continental (no eggs), but pleasant, with bread, meat, pastries, juice, coffee or tea. It's "take all you can eat, but eat what you take".

10

James

5 Aug 2025

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Stayed 3 nights

Transport access and quite area

8

Ezzat

7 Nov 2023

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Stayed 3 nights

The location is not too far from the city center. You can get there easily in 30-40 minutes by using public transportation. The area is really nice and quiet. It also has a few shopping and dinining options.

10

Shanon

19 Nov 2024

·

Sehr schönes Hotel, etwas ausserhalb der Stadt, aber gut mit öffentlichen Verkehrsmitteln zu erreichen

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10

Christine

15 Jul 2025

·

Stayed 5 nights

Nice rooms and very convenient for tram stop. Only took max 30 mins to reach the centre

8

Christina

15 Apr 2025

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Stayed 3 nights

Had a great time here when visiting Amsterdam on a girls trip. Staff were lovely, hotel was nice and so was the basic breakfast. The only negative was the size of the room, and they didn't clean our room everyday. Other than that, would highly recommend. Great location a couple minutes work to the tram that goes directly to the city center and the bus goes directly to the airport.

8

Andreas

16 Jul 2025

·

Stayed 1 night

Preis/Leistung passt. Umgebung ist sauber und gehoben. Bis zum Centrum von Amsterdam dauert es ca. 30 Minuten.

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Dining

Breakfast is continental and generally liked, though several guests found it basic or overpriced, with occasional quality issues (e.g., hard or undercooked pastries, no toaster). The lobby cafe is handy for drinks and coffee.

Related guest reviews

10

Sharon

6 Oct 2025

·

Stayed 2 nights

Excellent stay what a gem! Staff helpful and kind. Very clean and comfortable room. Delicious breakfast plenty of this from cereal to yoghurt breads and meats - cheese Definitely would stay here again.

10

Philippe

3 Apr 2025

·

Stayed 3 nights

Tres bonne acceuil Tres bonne literie Bon petit déjeuner

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8

Thibault

24 Aug 2025

·

Stayed 2 nights

Hôtel sympa pour un passage d’une nuit ou deux. Dommage que l’évier de la salle de bain était hors de celle-ci et était dans la chambre directement. Peu pratique.. Déjeuner basique, malheureusement les croissants nouveaux n’étaient pas assez cuit et ceux du lendemain avait été remis donc les autres étaient secs. Gros point positif, le parking gratuit et le calme dans la chambre.

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6

jale

5 Jun 2025

·

Stayed 3 nights

The hotel was okay. The bathroom could have been better, water from shower spilled onto the floor, while we were using it.Comfortable beds. Not much storage. Breakfast was nice.

8

Sarah

17 Nov 2024

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Stayed 4 nights

Citiez is exactly how it advertises itself. There are loads of connections into central and elsewhere, so it is quite convenient. The room could have used a mini fridge, but other than that, it was solid. It wasn’t particularly loud, as others have said (although we had a corner room, so only had a neighbor on one side). If you’re closer to the reception you might hear the music downstairs. The breakfast is wildly overpriced, at €12.50, and they didn’t have a toaster. But it had a reasonable selection of food. The staff at the front desk are really nice, especially the man who I don’t have the name of who works at night. The pillows could definitely use an upgrade. Good value and I would stay at citiez again.

8

eva

10 Sept 2025

·

Stayed 2 nights

Betreft het ontbijt de broodjes waren keihard, het brood precies uit de winkel, ik zou daar toch verder op werken, voor de rest geen klachten zeer aangename personeel.

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10

Michael

13 Jun 2024

·

Stayed 4 nights

Nice cafe atmosphere. Staff helpful. Brilliant buffet breakfast. Suited my needs perfectly. I liked staying in an area outside the main tourist centres. Transport facilities excellent so easy to get anywhere i wanted.

8

Andrew

30 Aug 2025

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Stayed 1 night

Was a great place to stay very clean room The breakfast was lovely and great value, my only critique would be the shower didnt drain as was blockd with hair

10

Luisa

28 May 2025

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Stayed 2 nights

Really good experience. Good breakfast, we didn’t expect all the amazing food and good cofffe . Thanks for all the staff, they were so kind, always helping me

8

Paul

23 Jun 2025

·

Stayed 3 nights

Great location for transport from the airport and into central Amsterdam. Friendly staff, clean room and good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$65
February	US$72
March	US$97
April	US$153
May	US$144
June	US$108
July	US$121
August	US$164
September	US$125
October	US$129
November	US$99
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $89	9 $92	10 $171	11 $240	12 $251
13 $115	14 $98	15 $88	16 $84	17 $92	18 $134	19 $138
20 $84	21 $150	22 $285	23 $101	24 $109	25 $123	26 $147
27 $85	28 $95	29 $89	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $143	3 $150
4 $80	5 $81	6 $145	7 $148	8 $108	9 $111	10 $164
11 $77	12 $104	13 $93	14 $96	15 $101	16 $153	17 $275
18 $139	19 $109	20 $107	21 $144	22 $177	23 $256	24
25 $102	26 $98	27 $115	28 $100	29 $101	30 $108	31 $123

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About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

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