Name: Staybridge Suites Tomball by IHG
Address: 10011 FM 2920, Tomball, Texas, United States of America, Tomball, Texas, US
Price range: $80–$229 per night
Rating: 8.73

What guests think

Across reviews for Staybridge Suites Tomball by IHG, guests praise clean, spacious suites with kitchens, friendly staff, and a satisfying complimentary breakfast, though some report maintenance issues, inconsistent housekeeping, noise from roadside rooms, and occasional reservation or billing frustrations.

Facilities include free laundry and an outdoor pool/patio with grills, though some reported a faulty pool door sensor, business center computer issues, or periods with only one elevator. Some rooms face heavy road or pet noise, Wi-Fi can be unstable, and sofa beds are small or uncomfortable in a few suites. Breakfast is widely liked for variety, with a few reports of cold, stale, or depleted items; weekday socials with complimentary drinks and light bites are a welcome extra. Overall, expect roomy, apartment-style lodging with helpful service and good value, but check room location and be aware of occasional upkeep or service hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate free laundry, the outdoor pool/patio with grills, and useful on-site conveniences like the fitness room and business center. A few noted issues such as business center computers not working, a faulty pool door sensor, and stretches with only one elevator.

Related guest reviews

4

stephen

May 19, 2024

·

Stayed 1 night

Computers in business center did not work Breakfast eggs cold Ran out of few offerings like sausage Will not stay with you again

10

Rose

Jul 26, 2024

·

Stayed 2 nights

Stayed here for a swim meet in Tomball and I’m so glad I chose this property. Heard nothing but complaints from other Swim parents about the hotels they stayed at and we lucked out with Staybridge. The room was very clean, we were able to enjoy the pool as it was quiet and clean, the breakfast was good, and the staff was very nice and accommodating. I would definitely stay here again.

10

Tyrone

Jul 30, 2025

·

Stayed 4 nights

The first room 408 was moldy even the fridge. I was moved to a better room which was very comfortable. Kitchenette with dishwasher pots etc. Free laundry facilities. Breakfast was good. It had different items each day but also had standard items. Pool, grill, daily newspaper, close to stores and mall. Staff mostly helpful.

8

Karen

Aug 15, 2023

·

Stayed 3 nights

This is a very nice hotel with conveniences like laundry, fitness room and business center. Only one elevator was in service. Easy to adjust to while wondering if that was going to be the norm with a full hotel. Outside patio has conversation groups with fire pits surrounding the outdoor pool. The door sensor to the pool didn’t work with room key so guests had to figure out ways around it. It would be helpful to have more lighting in the pool area at night. The hotel room was a little suite with lots of accommodations like dishes and cooktop and fridge. Desk light was out. Windows need cleaning. Bathroom was clean but possibly could have been cleaner in the tub and shower area. Queen bed was comfortable and firm. Hotel has breakfast area with good selection of fruit, yogurt, eggs, French toast, cereal and coffee. Food tasted good and was arranged nicely. Lots of places to sit while eating. Front desk staff were helpful and friendly. They made checking in and out fairly simple. Nice place to stay.

10

Dawn

Aug 31, 2023

·

Stayed 7 nights

It was 5 min from where we were visiting, the pool was nice for myself and grandbabies.

10

Marisela

Mar 31, 2024

·

Stayed 1 night

Cones in entrance area. Why? Limited? Construction?

8

Jon

Oct 2, 2023

·

Stayed 2 nights

Pro Excellent value, clean large rooms, good breakfast, nice pool area. Con We were placed on street side of the property. Very busy street and noisy made sleeping difficult. Shower handle not working properly.

10

Garrett

Aug 31, 2025

·

Stayed 13 nights

Free!! Laundry facilities!! All the staff were exceptional!! I had an issue with the microwave and they were promoted about replacing it! The maintenance man who took care of it was very good and understanding

8

Laurie

Oct 20, 2024

·

Stayed 6 nights

Staff was super friendly. Love the free laundry. Only bad thing was the wifi was super unstable. For professionals that’s not gonna work

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Cleanliness

Many reviews describe very clean rooms and common areas, but cleanliness is inconsistent. Reports include moldy or musty rooms, dirty walls or cookware, hairs in tubs, and occasional odors or pests.

Related guest reviews

6

Jayna

Jul 20, 2025

·

Stayed 4 nights

The staff at the front desk were friendly and helpful. The lady that worked the free breakfast every morning we were there was crabby and curt. The overall experience was fine, but the property definitely needs to be updated. Peeling paint, broken tiles, scuffed and dirty walls were all things that need to be addressed. In our suite, the kitchen was nice but the bathroom was tiny and dingy. The shower curtain was gross and should have been replaced long ago. The bedroom and living area were fine.

6

Raysa

Feb 22, 2025

·

Stayed 1 night

Room had mold, broken pieces and dirty walls. Breakfast starts at 7:30 in Saturdays. Otherwise, quite room.

2

kelsey

May 18, 2025

·

Stayed 1 night

I stayed at Staybridge Suites in Tomball, TX, and the experience was terrible. I booked a large room, but it was 85 degrees due to a broken AC. After reporting it, we were moved to a much smaller room with no apology, compensation, or price adjustment. In a separate room, my girlfriend and infant son found a jumping beetle in the bed. We were moved again — this time at 1am — having to pack everything and relocate with our baby. The night desk clerk was polite and somewhat helpful, assuring us the manager would be in the morning. But instead of a manager, we were met with a woman who appeared to be under the influence, which was alarming and unprofessional. I paid for the Staybridge experience and instead got something resembling a run-down motel. No accountability, no solutions. I left feeling disrespected and extremely dissatisfied. I won't be returning, and I don’t recommend this location to anyone expecting comfort, cleanliness, or basic service. --still havent heard back from the "manager"

10

Thomas

Dec 3, 2025

·

Stayed 2 nights

Always a great and comfortable stay. Welcoming staff, clean and quiet rooms and a nice complimentary breakfast. My go to Tomball spot.

10

Tyrone

Jul 30, 2025

·

Stayed 4 nights

The first room 408 was moldy even the fridge. I was moved to a better room which was very comfortable. Kitchenette with dishwasher pots etc. Free laundry facilities. Breakfast was good. It had different items each day but also had standard items. Pool, grill, daily newspaper, close to stores and mall. Staff mostly helpful.

4

Amanda

Mar 2, 2024

·

Stayed 3 nights

Just much less well kept than I would have expected. Outside looks much nicer. Inside all the hallways and our room smelt bad. There were dirt on lots of the walls and mold and mildew lots of places.

4

Janet

Mar 12, 2023

·

Stayed 1 night

Room not very clean and clothes left in dresser from previous renter.

10

Bernadette

Feb 2, 2024

·

Stayed 1 night

Booking/check in was easy. Our group called several times with questions about our stay and everyone was very courteous and helpful. The woman who checked us in was extremely helpful and accommodating! Bathrooms could have been cleaner. Found several hairs in tub.

10

Tom

Sep 27, 2025

·

Stayed 1 night

Super accommodating front desk staff. Delicious breakfast, Room was clean as could be. Overall great experience

10

Nicole

May 5, 2025

·

Stayed 1 night

I absolutely enjoyed my stay. The hotel was clean and the staff were amazing. I would definitely recommend this hotel.

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Rooms

Suites are spacious and apartment-like with kitchens and comfortable beds, making them practical for longer stays. Drawbacks include traffic or pet noise, unstable Wi-Fi, aging furnishings or maintenance problems (AC or hot water), and small or uncomfortable sofa beds.

Related guest reviews

10

DAVID

Dec 15, 2023

·

Stayed 1 night

The queen suite was great! Roomy and comfortable. Fully equipped kitchen; large fridge, stovetop, microwave, dishwasher, dinnerware, silverware. Very pleasant staff.

2

Shawn

Jun 20, 2023

·

Stayed 4 nights

Nothing but problems with this hotel. Rusty water. Misadvertised the pull out sofa bed. Said it was a double bed but was a single springy mattress. Horrible. Moved rooms twice. Due to misrepresenting the pull out and another time due to staff coming into our room and turning on all the lights and water faucets and overflowing the bathtub into the floor. Contacted customer relations due to a creepy staff member being in our room over a disagreement on water issue and almost flooding our room. Told me that the General manager would contact me about moving properties because of the staff memeber. Never got a call nor did they offer any resolution. Will never stay at this property again

6

Rebecca

Jul 7, 2025

·

Stayed 2 nights

Pros: helpful, friendly staff at check-in, good variety at breakfast, comfy room Cons: dogs in room next door barked nonstop from 8 p.m.until after midnight. Called the front desk at 10; they offered us a different room, but this was not satisfactory since we had unpacked and were already in bed. Then they said they would take care of it, but the barking continued for more than 2 hours after the call. I realize they had limited options at that point, since the dogs’ owners were apparently out of the room. It would be helpful if hotels that welcome pets had policies that provide for a good night’s sleep for their other guests—perhaps put all pet owners on one floor, or at least inform pet owners that quiet hours are strictly enforced (between 10 p.m. and 7 a.m. would not be unreasonable—although to be honest nonstop barking is annoying at any time of day). This hotel is conveniently located in an area we visit once or twice a year, but we will not return unless we can be assured it will meet our most basic requirement in a hotel, which is a restful stay and uninterrupted sleep.

6

Mia

Sep 21, 2024

·

Stayed 2 nights

No hot water available on last day(morning of checkout)… some kind of credit should have been offered for this.

10

Sarah

Dec 29, 2024

·

Stayed 1 night

It was a last minute stay over for my family, but it was a great find. Clean, large, suite room. Would be perfect accommodations for a longer stay with a kitchen area supplied with everything you need. Plenty of room and clean!!

10

Monica

Aug 9, 2025

·

Stayed 2 nights

Our room was spacious, and the bed was so comfortable. We enjoyed our two nights there. Breakfast was delicious too!

8

Jon

Oct 2, 2023

·

Stayed 2 nights

Pro Excellent value, clean large rooms, good breakfast, nice pool area. Con We were placed on street side of the property. Very busy street and noisy made sleeping difficult. Shower handle not working properly.

10

Laura

Aug 7, 2025

·

Stayed 2 nights

I had to have a room with a kitchen in order to do some food prep for a celebration I was in town for. The Staybridge Suites was the perfect solution! The suite was spacious and clean. I particularly liked the set up in the kitchen, the spacious walk-in shower and the very comfy king bed. The breakfast buffet was more extensive than I expected, and the food and beverage selections were beautifully displayed. All of the selections I chose were fresh and tasty. I particularly liked the fresh fruit, and the blueberry muffin was especially good! All of the staff members I had contact with were very helpful and accommodating. I would definitely stay here again if the opportunity ever arises!

10

Annette

Oct 24, 2024

·

Stayed 1 night

The room on the roadside was very loud. They were good about letting us check in early, but then would not let us switch rooms. Other than the loud road, the room was very nice.

8

Laurie

Oct 20, 2024

·

Stayed 6 nights

Staff was super friendly. Love the free laundry. Only bad thing was the wifi was super unstable. For professionals that’s not gonna work

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Service

Staff are often friendly, helpful, and accommodating, with smooth check-ins and occasional upgrades. Some guests experienced overbooking or room assignment errors, slow or missed housekeeping, weak follow-up, and inconsistent handling of noise or billing issues.

Related guest reviews

4

Michael

Oct 13, 2025

·

Stayed 1 night

The property was pet friendly. However, we were charged $75 for a pet fee when it indicated $15 per pet per stay. We have 2 dogs so it should have been $30! Also, our truck was broken into at dinner so we were only on the room for less than 2 hours when we checked out to drive back home. I went to check out and the front desk advised they would check us out in the morning. Apparently the desk worker was too busy eating to bother with it at the moment. Will not stay at hotel chain again.

2

Eloka

Mar 3, 2024

·

Stayed 1 night

I was checked in to a room that already had people in it! Will never use this hotel chain again

2

kelsey

May 18, 2025

·

Stayed 1 night

I stayed at Staybridge Suites in Tomball, TX, and the experience was terrible. I booked a large room, but it was 85 degrees due to a broken AC. After reporting it, we were moved to a much smaller room with no apology, compensation, or price adjustment. In a separate room, my girlfriend and infant son found a jumping beetle in the bed. We were moved again — this time at 1am — having to pack everything and relocate with our baby. The night desk clerk was polite and somewhat helpful, assuring us the manager would be in the morning. But instead of a manager, we were met with a woman who appeared to be under the influence, which was alarming and unprofessional. I paid for the Staybridge experience and instead got something resembling a run-down motel. No accountability, no solutions. I left feeling disrespected and extremely dissatisfied. I won't be returning, and I don’t recommend this location to anyone expecting comfort, cleanliness, or basic service. --still havent heard back from the "manager"

4

Blake and Brooke

Mar 17, 2025

·

Stayed 1 night

Multiple times during our stay our key cards quit working. We were there four nights and were not provided any housekeeping services despite asking for them.

10

Randy

Jul 2, 2025

·

Stayed 2 nights

Every member of the staff at the Staybridge Suites Tomball that we have interacted with has been friendly and helpful. They’re working all the time to keep the hotel clean and accommodating, and we really appreciated that. If we ever had a need to come back to the area, I would 100% stay in this hotel again.

10

Garrett

Aug 31, 2025

·

Stayed 13 nights

Free!! Laundry facilities!! All the staff were exceptional!! I had an issue with the microwave and they were promoted about replacing it! The maintenance man who took care of it was very good and understanding

10

Elizabeth

Jun 28, 2024

·

Stayed 2 nights

Very nice customer Service .David is in the graveyard shift and is very professional and polite. The house keeping personnel are very friendly and spontaneous. Thank you for all of your wonderful service.

2

Keith

Mar 5, 2024

·

I had a email confirmed reservation for Saturday night. After driving for several hours the hotel called me 20 minutes before I arrived and informed me my reservation was cancelled because they had overbooked. I’ve never seen or heard of a hotel doing this before. They would not help me find another hotel.

10

Rene

May 5, 2025

·

Stayed 1 night

Upon checking in the room wasnt ready and we were upgraded to the 2 bedroom suite. Beautiful and spacious room with all amenities and 2 fullsize bathrooms. Kitchenette with dishwasher, coffeemaker and full size fridge. Excellent stay and would highly recommend to anyone looking for a cozy and clean hotel on Tomball.

10

Jimmy

Jun 19, 2024

·

Stayed 1 night

Nice property. Staff was helpful and friendly

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Location

Generally convenient and safe, with easy access to Tomball, stores, and family visits. Some found it far from restaurants or attractions, and roadside rooms can pick up significant highway noise.

Related guest reviews

10

Margaret

Oct 24, 2025

·

Stayed 1 night

Convenient location. Safe. Clean.

10

Jose

Mar 4, 2024

·

Stayed 3 nights

No good restaurants around.

10

Tyrone

Jul 30, 2025

·

Stayed 4 nights

The first room 408 was moldy even the fridge. I was moved to a better room which was very comfortable. Kitchenette with dishwasher pots etc. Free laundry facilities. Breakfast was good. It had different items each day but also had standard items. Pool, grill, daily newspaper, close to stores and mall. Staff mostly helpful.

10

Dawn

Aug 31, 2023

·

Stayed 7 nights

It was 5 min from where we were visiting, the pool was nice for myself and grandbabies.

10

Mandy

Nov 26, 2023

·

Stayed 2 nights

Very close to my family's house. Room was huge. Front desk staff was very friendly.

10

Al

Dec 21, 2024

·

Stayed 1 night

Great location. Great place to stay.

8

Jon

Oct 2, 2023

·

Stayed 2 nights

Pro Excellent value, clean large rooms, good breakfast, nice pool area. Con We were placed on street side of the property. Very busy street and noisy made sleeping difficult. Shower handle not working properly.

8

Regina

Sep 21, 2024

·

Stayed 3 nights

It was quite safe and convenient

10

Medet

Oct 28, 2023

·

Stayed 14 nights

Far away from everything

10

Annette

Oct 24, 2024

·

Stayed 1 night

The room on the roadside was very loud. They were good about letting us check in early, but then would not let us switch rooms. Other than the loud road, the room was very nice.

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Dining

Breakfast receives frequent praise for variety and quality, and several guests enjoyed the weekday social with complimentary beer, wine, and light bites. Some reported cold or stale items, limited replenishment near closing, or popular items running out.

Related guest reviews

4

stephen

May 19, 2024

·

Stayed 1 night

Computers in business center did not work Breakfast eggs cold Ran out of few offerings like sausage Will not stay with you again

4

Charles

Jun 30, 2024

·

Stayed 2 nights

The food at breakfast was stale and I saw mold on a bagel. Coffee was awful. Coming back from a funeral, our room smelled heavily of weed. The same night (Saturday) there was A LOT of street noise from across the highway. Vehicles and people hanging out, raving engines to well after the city ordinance of 12:30am. The doors to the bedroom area did not stay closed. The whole reason we selected this hotel was to have a separate living and bedroom area so our infant daughter could sleep with low noise. Disappointing stay.

10

Jane

Dec 20, 2025

·

Stayed 3 nights

Great breakfast

10

Alfonsa

May 12, 2023

·

Stayed 3 nights

A nice additional touch other than breakfast was their mini social for about 2 hours Monday-Wednesday with free beer and wine and light dinner. Will definitely stay there again.

10

Rebecca

Jun 26, 2024

·

Stayed 1 night

We to visit family and a couple Dr appointments. The room was clean and very roomy. Breakfast was great lots of options, they even serve dinner Monday, Tuesday and Wednesday nice surprise. I would definitely stay again

10

Mark

Jul 23, 2024

·

Stayed 4 nights

Staybridge was very clean and roomy. It had an excellent Breakfast.

10

Laura

Aug 7, 2025

·

Stayed 2 nights

I had to have a room with a kitchen in order to do some food prep for a celebration I was in town for. The Staybridge Suites was the perfect solution! The suite was spacious and clean. I particularly liked the set up in the kitchen, the spacious walk-in shower and the very comfy king bed. The breakfast buffet was more extensive than I expected, and the food and beverage selections were beautifully displayed. All of the selections I chose were fresh and tasty. I particularly liked the fresh fruit, and the blueberry muffin was especially good! All of the staff members I had contact with were very helpful and accommodating. I would definitely stay here again if the opportunity ever arises!

6

Carrie

Jun 30, 2024

·

Stayed 1 night

This is NOT a hotel for a family larger than 3. I was extremely disappointed to show up and only have a bed for my husband and me and a small twin size pullout couch for two teenage boys. There were no extra sheets, pillows, or blankets in the room. I asked for a room that could accommodate all 4 of us and was told that’s the only room size available. We had to go collect the bedding at the front desk ourselves and then improvise how our teens would be able to sleep comfortably. For breakfast, our teens went down at 9:40 (breakfast was over at 10) and hardly anything was left. No eggs or sausage. They asked if more would be put out and were told no. Definitely will not be staying at this location again. As for the hotel chain, I will pay closer attention to the room style/type before booking at this chain.

10

Brandy

Jul 23, 2024

·

Stayed 2 nights

My husband and I stayed here during our family reunion weekend! The room was great and the breakfast was amazing! We will definitely be back again!

10

Dylan

May 20, 2024

·

Stayed 3 nights

The staff was great, breakfast and lounge area were excellent and the oatmeal cookies provided at check in were amazing 🙂

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AI-generated summary based on recent guest reviews

Month	Average price
January	$109
February	$100
March	$105
April	$108
May	$105
June	$115
July	$115
August	$92
September	$118
October	$132
November	$124
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $80	10 $81	11 $93	12 $152
13 $96	14 $96	15 $103	16 $97	17 $84	18 $118	19 $112
20 $97	21 $97	22 $91	23 $91	24 $92	25 $114	26 $127
27 $97	28 $93	29 $101	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $155	3 $165
4 $110	5 $84	6 $88	7 $106	8 $104	9 $171	10 $172
11 $120	12 $106	13 $110	14 $133	15 $144	16	17 $229
18 $102	19 $87	20 $97	21 $108	22 $110	23	24 $164
25 $114	26 $105	27 $108	28 $117	29 $109	30 $174	31

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Monthly average prices

About this property

Location

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What guests think

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