Henann Prime Beach Resort

My husband and I loved this hotel. The location was excellent for us; quiet, peaceful, and relaxing. The views from the hotel restaurant were stunning. Transportation to get anywhere was easily accessible, and the staff was always helpful. We had the beachfront access room, and every morning we were out on the balcony just enjoying the sound of the waves. During the sunset hours, it got a bit crowded but not as much as it would if you were staying by station 2. The grotto is about a 5 minute walk to the left of the beach. There weren't many beach vendors which is nice when you are trying to enjoy some peace and quiet. Massages were easy to book, and you can get them poolside or in your room. We will definitely be back again.

My review of Hennan Prime Beach Resort: This resort is in Station 1, which is the quietest, most opulent end of the long beach strip. Best for couples and families. If you want the party atmosphere of Borocay, it is best to stay in Station 2. We upgraded to an oceanfront suite, and it was very large and nice. The room comes with a small fridge, which was handy. The serving staff are pretty much the friendliest and kindest in the world. Everything is immaculate. The breakfast buffet (which is included) has an astonishingly wide array of choices, and the selection changes every day. If you want to be treated like a king, this is the place to be. For example, on our last day it was raining. The hotel is split into two parts: oceanside and garden side. The checkout is on the garden side. As we were about to cross the narrow road, a large umbrella suddenly materialized from a staff person. Incredibly nice! From 6-9pm, they have a lounge singer at the bar where basic drinks are 120 pesos = $3cdn. We look forward to returning!

It was great! However it would be nice if there were more Sun chairs ! The property has very little on the beach for the number of guests! Some guests get into disagreements despite it being first come first serve! Should not be up to staff to solve those disagreements

The ability to access the beach from the resorts restaurant was what blew us away! The service was top notch, very available for our every little need. They were exceptionally attentive. Lastly the rooms were kept so proper and felt very comfortable and clean. The massages were soo well done too!

Henann Prime is well maintained and have kind and friendly staff who, the majority, speak English that you don't need to use a translator app for the local dialect. Food selection is amazing within and around the area if you have an open mind to local/national cuisines. As well, they do serve international food or you can take an e-transport (60-100$ PHP) to drive you to "D Mall" in Station 2 for additional dining/shopping options. A few things to be mindful off: there are limited sunbeds, facilities are split between 2 buildings (street or beach front), local vendors sell in front of the beach property, you will walk through the dining area to get to the beach, there are voids between tiles in the pool (watch your step), and there are no identifiers (resort bracelet tags) to indicate if you are a staying guest (people may walk in from the beach that may not necessarily be guests of the resort to use the facilities). Overall, check-in/out process was smooth and they accommodate most requests within reason if available. Being kind and courteous goes a long way. Will look forward to staying at sister resorts in future stays.

We had the best stay at Hennan Prime with excellent service from all staff from airport pick up to the hotel and vice versa. The location is a good stroll to the main beach center which allowed us to view and enjoy the white sandy beach. Food options at breakfast were excellent. We tried their nachos in one of our dinners and was far better than the Nachos at Tres Amigos that claims to be Mexican restaurant. Overall, it was an excellent stay and top-notch service. We highly recommend!

Absolutely beautiful hotel. The staff are welcoming and approachable. The services offered are impeccable. I had a pool side body massage that was wonderful. The masseuse was amazing and applied the perfect pressure. I was sad to leave. Definitely a hotel I would stay at again!

Awesome beachfront. The pool area is also good but it would be great if the water is a little warmer. Staff are great, very helpful and respectful. The grand deluxe room is spacious and the balcony makes it even more desirable. Very nice beach hotel and I will choose it again in my next Bora trip!

The hotel staff are attentive and polite. Facilities are well maintained.

The airport transfer was a bit pricey at P1900/adult but the convenience it offered was worth it.

I’m giving this place a 4 because we love the food at the restaurant. Our server Marty was excellent and anticipated all our needs. Marty took care of us during our last 2 days and wished we had him since the beginning. For the hotel itself, it was ok. We saw 2 roaches in the cabinet where the utensils were stored and 1 in the bathroom. Our rooms were clean and beds were comfortable. On the beach though, on the right side facing the beach where the chair lounges are located, the vendors were hangin out and was loud teasing each other. There is 1 vendor sitting at the big concrete block had his cell phone blaring with whatever he was watching. I don’t see the staff telling the vendors to be quiet and respectful to the guests.

All the stuff nice and friendly. Just one problem I’m getting an ants inside the bathroom.

It was under some renovation, and I had a very strong chemical smell during my stay. It made me sick and have a headache for 4 of the 6 days I was there. Staff was great.

Ho prenotato una camera beach wing con vista piscina. All'arrivo mi è stata assegnata una camera al 4 piano con vista su 2 enormi tanks su un muro di un hotel abbandonato, schermato malamente con bambù. Dopo le mie lamentele e la poca disponibilità della manager che sosteneva che l'hotel fosse al completo, ho contattato Hotels e mi è stata assegnata una camera nell'ala road con vista piscina per una notte di valore inferiore. Tengo a precisare che le informazioni sull'hotel sono ingannevoli. Non precisano mai che gli edifici sono staccati e per recarsi al mare o fare colazione bisogna attraversare la strada principale. Il secondo giorno ho avuto la camera nell'ala beach. Non aspettatevi la camera luminosa che vedete nelle foto. Le persiane sono apribili solo al centro e dal balcone un bel muro a pochi metri vi aspetta. Quello che chiamano piscina è un budello che non prende mai il sole, addossata al muro e alle camere del piano terra. In camera mancava the e caffè che, comunque, è stato consegnato subito. Il terzo giorno la camera non è stata pulita, nonostante nella descrizione indicassero pulizie quotidiane, che mi sembrano il minimo per un hotel che si definisce 5 stelle. Ho chiesto di rifare la camera e di avere asciugamani puliti perché quelli in dotazione già usati il giorno prima e non cambiati, erano umidi. Dopo più di mezz'ora, e dopo aver richiamato, non potendo più aspettare, sono stata costretta a fare la doccia e usare gli asciugamani umidi Buon letto ebagno

Very nice stay! Clean hotel on the beach. The security guards were super helpful!

Our experience at the resort was truly wonderful. The staff demonstrated exceptional attentiveness, making us feel welcomed and valued throughout our stay. The rooms were immaculate, with a fresh and inviting atmosphere that added to our comfort. Toffee, in particular, was outstanding in assisting us; from the moment we arrived for an early check-in until we checked out, their support made all the difference.

Clean, spacious room. The staff was so friendly and the service is great! Location in a nice, calmer part of Whitebeach, only a 5-10 min walk to station 2. Lots of restaurants nearby.

House keeping dosent clean room even when the sign for cleaning is up for a couple of hours.

Clean and very good service and great facilities

The staff at Henann Prime were some of the most hospitable, gracious, respectful and friendly people that we have encountered. The consideration and kindness that they displayed made this one of our most enjoyable vacations ever. We will definitely be back at Henann Prime. The hotel was clean, modern and served all our needs.

I like to be far from the noise of town and the beach is nice. It's not a full 5 star hotel but service is very good and food at the restaurant too. Rooms are small but nice and very clean. I recommended.

Our beach front view room was amazing. Made our stay worthwhile.

My review of Hennan Prime Beach Resort: This resort is in Station 1, which is the quietest, most opulent end of the long beach strip. Best for couples and families. If you want the party atmosphere of Borocay, it is best to stay in Station 2. We upgraded to an oceanfront suite, and it was very large and nice. The room comes with a small fridge, which was handy. The serving staff are pretty much the friendliest and kindest in the world. Everything is immaculate. The breakfast buffet (which is included) has an astonishingly wide array of choices, and the selection changes every day. If you want to be treated like a king, this is the place to be. For example, on our last day it was raining. The hotel is split into two parts: oceanside and garden side. The checkout is on the garden side. As we were about to cross the narrow road, a large umbrella suddenly materialized from a staff person. Incredibly nice! From 6-9pm, they have a lounge singer at the bar where basic drinks are 120 pesos = $3cdn. We look forward to returning!

Hôtel agréable en deux parties : des chambres côté plage et d’autres de l’autre côté de la rue. Nous étions côté plage au dernier étage pour être plus tranquille. Malheureusement pour nous, de part et d’autre de notre chambre, nous avions des voisines très bruyantes qui parlaient fort dans le couloir et dans leur chambre la nuit, qui rentraient très tardivement en discutant et en claquant leur porte…. Les points positifs : accueil chaleureux, personnel très serviable, chambre bien équipée et d’assez bonne taille, petit déjeuner compris, belle plage devant l’hôtel . Les points négatifs : la conception de l’hôtel, on va et vient de la plage au restaurant et donc, beaucoup de sable partout, les pauvres employés n’arrêtent pas de balayer. Au petit déjeuner, choix de fruits limité et peu de céréales.

Excellent and clean with clear access to the beach. Some rooms were too far from the elevators. I was unlucky and got a room right at the corner on the fifth floor. Not all elevators go to fifth floor.

The staff were amazing so courteous and always willing to assist you. The room was superior, the most comfortable bed and pillows in any hotel I’ve ever stayed at.

Not exactly as nice as it appears online. My toilet stopped flushing, no view and hot everywhere unless in the room. The food wasn’t bad but the coffee was. It was middle of the road in my opinion.

Awesome beachfront. The pool area is also good but it would be great if the water is a little warmer. Staff are great, very helpful and respectful. The grand deluxe room is spacious and the balcony makes it even more desirable. Very nice beach hotel and I will choose it again in my next Bora trip!

i wish room was close to the beach

Clean, spacious room. The staff was so friendly and the service is great! Location in a nice, calmer part of Whitebeach, only a 5-10 min walk to station 2. Lots of restaurants nearby.

The staff at both properties were very courteous and nice. The breakfast crew are very accommodating. Especial mention to Chris the manager. Transportation from property to airport was efficient. Thank you, see you soon.

Kan vara bästa hotellet vi bott på. Otroligt bra service av supertrevlig personal. Vi var en stor familj på åtta personer - och alla tyckte vi bodde jättefint. Läget är perfekt på White Beach, och bara en kort promenad från kvällslivet på Station 2. Kan verkligen rekommendera det här hotellet!

Overrated Hotel with Poor Service — Not the Real Boracay Experience I’ve been to Boracay several times, and this is my first time being truly disappointed with a hotel stay. The place is completely overrated — from the food service to the overall atmosphere. The beach in front of the hotel is overcrowded with sellers constantly approaching guests. You can barely relax without being asked for money every ten minutes, and the hotel does absolutely nothing to manage it. It feels chaotic and far from the genuine Boracay vibe. The biggest disappointment was the restaurant service. I ordered a dish based on the ingredients described in the menu, but what I received was completely different. When I mentioned it to the staff, instead of taking responsibility and making things right, they insisted on charging for it. The salad was only around $10 — it wasn’t about the money, but about how poorly the situation was handled. After two nights (which were prepaid), we decided to switch hotels to Aqua, and we’re much happier there. The difference in service, atmosphere, and professionalism is like night and day. I’m writing this review to share my honest experience and warn future travelers — the hotel looks great online, but the reality is disappointing. Boracay has so many wonderful places to stay, but unfortunately, this is not one of them.

Check in staff was not friendly. Dont have our information even it was book 6mons ahead of time with expedia.but the rest of the staffare wonderful .food is good room is perfect.pool is perfect

Had an issue with the aircon, but hotel was very good at working it out. Staff there is just incredible, great service all around. 😁 Acme the location is awesome. Highly recommend this hotel.

Our 2 nights stay was fun and food was delicious. Staff were friendly during our stay. But at checkout, we were accused of stealing bath towels, so embarassing. They need to train housekeeping to their job properly and front desk to be more polite.

Our experience at the resort was truly wonderful. The staff demonstrated exceptional attentiveness, making us feel welcomed and valued throughout our stay. The rooms were immaculate, with a fresh and inviting atmosphere that added to our comfort. Toffee, in particular, was outstanding in assisting us; from the moment we arrived for an early check-in until we checked out, their support made all the difference.

The resort itself is excellent. It's very clean, modern and the food at the restaurant is (particularly) the breakfast buffet is phenomenal. I have stayed at Hennan resorts before and the accommodations always impress. The service, however, needs much improvement. The air port pick-up, particularly. My friend who was traveling with us emailed the hotel days in advance to get an airport transfer, as per the hotel's instructions, and she never heard back. When I tried to email on her behalf, the resort didn't answer for days. Once we got someone to respond to my email, they said she never sent an email but when I screen-shot her email (with the correct address) to them... no apology whatsoever. They were, however, totally fine to take her money and transfer her. Meanwhile, we were also calling the resort repeatedly to arrange the transfer and never ONCE got a human on the phone. Why provide phone numbers if no one is going to pick up the phone? Finally, I was charged the foreigner price because of my name, which is American, but I am a Filipino citizen. I DO NOT like how they assumed I was a foreigner and then charged me the foreigner price for the airport transfer. When I asked for this to be remedied, I also heard nothing back. Customer service could serious be improved because it almost makes the accommodations not worth it if the service is this bad.

The hotel staff are attentive and polite. Facilities are well maintained.

The staff is welcoming, helpful and friendly. Above and beyond the call of duty. I would strongly recommend this place to anyone.

Kan vara bästa hotellet vi bott på. Otroligt bra service av supertrevlig personal. Vi var en stor familj på åtta personer - och alla tyckte vi bodde jättefint. Läget är perfekt på White Beach, och bara en kort promenad från kvällslivet på Station 2. Kan verkligen rekommendera det här hotellet!

My review of Hennan Prime Beach Resort: This resort is in Station 1, which is the quietest, most opulent end of the long beach strip. Best for couples and families. If you want the party atmosphere of Borocay, it is best to stay in Station 2. We upgraded to an oceanfront suite, and it was very large and nice. The room comes with a small fridge, which was handy. The serving staff are pretty much the friendliest and kindest in the world. Everything is immaculate. The breakfast buffet (which is included) has an astonishingly wide array of choices, and the selection changes every day. If you want to be treated like a king, this is the place to be. For example, on our last day it was raining. The hotel is split into two parts: oceanside and garden side. The checkout is on the garden side. As we were about to cross the narrow road, a large umbrella suddenly materialized from a staff person. Incredibly nice! From 6-9pm, they have a lounge singer at the bar where basic drinks are 120 pesos = $3cdn. We look forward to returning!

Hotel is fantastic and food for breakfast buffet is so good. Downside for me are the vendors right across from the property who are pouncing on you as soon as you step on tge beach. A lot of kayaks and paddle boards right across from the hotel. Vendors okaying volleyball right across from the hotel. It was a chaotic scene!! Not relaxing at all. Station 1 is supposed to be quiet. It wasn’t.

Pros: 1. The resort stays on the one (if not the best) best Philippines beaches--white sand and glass-like water. 2. The rooms and facilities are very well maintained. 3. The buffet breakfast has decent variety of foods and never runs out of them. 4. The restaurant has really good food though in a bit limited variety. 5. The town is just a walk/ride away with great offers for food; and I mean great. 6. The resort staff is extremely pleasant and helpful. Cons: 1. Vendors on the beach--until 10 am, you cannot even see the sea behind them--they just stand there in from of you. 2. Vendors can be pretty annoying--the very first day, an ice-cream vendor was standing like 2 feet from me screaming on top of his lungs "Ice creeeeeem!" nonstop the whole day. 3, The property has only 24(?) beach chairs available to the resort per local regulation, so do the math about their availability.

Direkt am wunderschönen Sandstrand gelegen. Das sehr belebte Zentrum erreicht man in 15 Minuten zu Fuß oder für 2,50€ mit dem Trike. Hotel ist in der Mitte durch eine stärker befahrene Straße getrennt. Das Personal ist extrem freundlich und hilfsbereit.

객실이 무척 깨끗하고 스탭들이 무척 친절합니다. 조식도 맛이 괜찮고요. 디몰이 조금 먼것이 단점입니다

Great hotel - right on the beach Station 1

The location is away from D Mall, but there are some local restaurants within 5 minutes walk. The location is much quieter than other hotels in station 2 or 3. The accommodation is very well appointed with balcony, shower, tub, and very long vanity that women will love. All the staff members are amazing. Shout out to Prime at the front desk who made our welcome very warm!

Clean, spacious room. The staff was so friendly and the service is great! Location in a nice, calmer part of Whitebeach, only a 5-10 min walk to station 2. Lots of restaurants nearby.

Lovely resort in the quieter station 1

Hotel was awesome! We got the direct pool access on the beach side. Room was clean, modern, fairly quiet even though we were on the first floor. The food at the restaurant was delicious! The BEST truffle Caesar salad I’ve ever had…and I love me some Caesar salad. Paired with great live music singing with saxophone playing was perfect! Staff was amazing here! We made what we believe to be lifetime friends with wait staff Ryan, Jezrell & Nelson. They were at the restaurant every morning and night during our entire stay and delivered exceptional service!! We will definitely be back!! Thank you Henan Prime Beach Resort for a wonderful stay and a memorable experience for first timers to Boracay!!

My review of Hennan Prime Beach Resort: This resort is in Station 1, which is the quietest, most opulent end of the long beach strip. Best for couples and families. If you want the party atmosphere of Borocay, it is best to stay in Station 2. We upgraded to an oceanfront suite, and it was very large and nice. The room comes with a small fridge, which was handy. The serving staff are pretty much the friendliest and kindest in the world. Everything is immaculate. The breakfast buffet (which is included) has an astonishingly wide array of choices, and the selection changes every day. If you want to be treated like a king, this is the place to be. For example, on our last day it was raining. The hotel is split into two parts: oceanside and garden side. The checkout is on the garden side. As we were about to cross the narrow road, a large umbrella suddenly materialized from a staff person. Incredibly nice! From 6-9pm, they have a lounge singer at the bar where basic drinks are 120 pesos = $3cdn. We look forward to returning!

Absolutely gorgeous white sand beach within few feet from our room! Booked a beach side wing room, but initially placed in a farther corner room, however the front desk immediately resolved and changed our room. Buffet breakfast has variety of selections with delicious traditional Filipino dishes, bakery items, hot/cold drinks, and changed most of main courses daily! Will definitely book another vacation stays.

Not many vegetarian options at restaurant And ask the manager at restaurant if they can customize, answered if we remove the meat and seafood pay the same price , that’s the way it is

The food is great including the breakfast buffet. The staff is very attentive and friendly. Relaxing stay and we would stay again.

The breakfast was delicious. They all have the food that I liked.Pool side is also very comfy and relaxing. The view is perfect from my room

Unique nothing the staff although very nice was not very helpful with info about boracay the breakfast was not vegetarian friendly and it is not a 5 star hotels by any standards

Not exactly as nice as it appears online. My toilet stopped flushing, no view and hot everywhere unless in the room. The food wasn’t bad but the coffee was. It was middle of the road in my opinion.

The breakfast buffet was excellent, but unfortunately there are no dinner buffet options. We had to go to another Henann for that. The beach was nice and fairly well kept, but sometimes needed a bit of cleanup. The service for helping with activities was very helpful, and the airport shuttle was well implemented. Overall we enjoyed our stay and glad we chose Henann.

Superb hotel from start to finish. Nothing negative to say! The food and service was excellent - we were surprised at how tasty the food was. Everything was well priced given this was a 5-star hotel, the facilities and location were fantastic right on the beach and the rooms super cost and comfortable. Staff went out of there way everyday. Would highly recommend and have no hesitation to stay again!