Hotel Criol

Name: Hotel Criol
Address: Rio de la loza norte 6 Centro, Centro Histórico, Querétaro, Querétaro (and vicinity), Querétaro Municipality, Querétaro, Mexico, Querétaro, Querétaro, Mexico
Rating: 9.13

"Great dining options"

"Great location"

"Loved the swimming pool"

"Clean rooms"

"Welcoming staff"

Amenities

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Property description

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.

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Guest reviews

9.1

Superb

Based on 1,067 verified reviews

Who stays here?

Business

11%

Couple

45%

Family

37%

Group

What guests think

AI-generated summary based on recent guest reviews

At Hotel Criol, guests consistently praise the striking architecture and library and the friendly, helpful staff, while noting recurring drawbacks such as the lack of on-site parking and occasional maintenance issues with the pool or in-room jacuzzis.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Heather

6 Mar 2026

Stayed 1 night

Clean, well located hotel with very kind staff!

Thor Owe

24 Feb 2026

Stayed 4 nights

Very nice hotel close to city centre

Paulina

23 Feb 2026

Stayed 1 night

Staff was great. Everything was clean and nice

Monica

1 Feb 2026

Stayed 1 night

Checkin was great and smooth. Water pressure terrible and pool freezing! Breakfast was also a very cold experience as it was outside

Ran

27 Jan 2026

Stayed 1 night

The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful

Rio de la loza norte 6 Centro, Centro Histórico, Querétaro, Querétaro (and vicinity), Querétaro Municipality, Querétaro, Mexico

Location

With a stay at Hotel Criol, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. This hotel is 0.1 mi (0.2 km) from Ignacio Mena Rosales House of Culture and 0.1 mi (0.2 km) from Plaza de Armas.

Ignacio Mena Rosales House of Culture(0.1 Miles)

Church of the Congregation of Our Lady of Guadeloupe(0.1 Miles)

Plaza de Armas(0.1 Miles)

Government Palace(0.2 Miles)

Casa de la Zacatecana Museum(0.2 Miles)

Plaza de Los Fundadores(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available nearby for a fee of approximately MXN 350 per day. The parking facility is open from 7:00 AM to 10:00 PM and is located 2907 ft away from the hotel. Reservations are not required.

Full breakfasts are served at the hotel for a fee, approximately MXN 225 to 450 for adults and children. Breakfast hours are from 8:00 AM to noon on weekdays and from 9:00 AM to 1:00 PM on weekends.

No pets and no service animals are allowed at this property.

Check-in time is from 3:00 PM, and check-out time is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a fee of MXN 800 per vehicle, accommodating a maximum of 3 passengers. Guests must contact the hotel with arrival details to arrange the transfer.

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific features may vary, and guests are encouraged to inquire about accommodations prior to arrival.

The hotel is centrally located in Querétaro, just a 2-minute drive from the Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. It is also within walking distance of several cultural sites, including Ignacio Mena Rosales House of Culture and Plaza de Armas, both approximately 0.1 mi away.

Yes, the hotel features an outdoor heated swimming pool. The pool is available seasonally, and specific operational hours may vary.

Children are welcome at the hotel. However, specific age policies regarding free stays for children are not provided.

The hotel does not provide specific information regarding the availability of extra beds or cribs. Guests are encouraged to inquire directly with the hotel for any special requests or needs.

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