Name: Fairway Colombo - Sri Lanka's First Hotel With Robot Technology
Address: No. 07, Hospital Street, Colombo 01, Fort, Colombo, Colombo, Sri Lanka, Colombo, Western Province, LK
Price range: $57–$69 per night
Rating: 8.45

What guests think

At Fairway Colombo - Sri Lanka's First Hotel With Robot Technology, travelers praise the central Fort location, clean and comfortable rooms, and consistently friendly, helpful staff, while noting recurring late-night noise from nearby venues and mixed experiences with breakfast quality.

Several guests also report weak Wi-Fi and occasional hiccups with check-in, billing, or responsiveness. Best suited to short city stays and onward travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews occasionally mention a rooftop terrace/restaurant and a bar; a few note parking availability and airport transfers. Otherwise, facilities are rarely discussed in detail.

Related guest reviews

8

Bjørn Øystein

Oct 7, 2025

·

Stayed 2 nights

Meny availaible in room. Only payment by card.

6

Philip

Mar 5, 2025

·

Stayed 2 nights

We walked from the train station, as we'd spent over 10 hours on the train from Ella. At the time of us arriving at the hotel, a large Porsche also arrived. The Porsche customer got his bags carried in, and a senior member of staff book them in. We went to the front desk, having carried our own bags and was checked in by a surly member of staff who said very little apart from asking for our name and if we wanted breakfast. He slapped the keycard on the counter and that was it. We asked where the lift was and he waved an arm to the left as he continued with something else. We got to the lift and pressed the floor level. Nothing happened and then the doors opened. The senior member of staff who had checked Mr.Porsche in told us that we needed to touch our keycard to a sensor for the lift to work. I also noticed he had Mr.Porsche's bags with him. So, instead of being given a little bit of help and information from the front desk, we ended up being very dismayed. Our room was on the 8th floor, just below the outdoor restaurant. Through till 1:30am, customers dragged the metal chairs back and forth. Then, from before 7am, the staff rearranged the chairs for the breakfast customers. As we were only there for 2 nights, we realised after the checking in issues, we thought we'd get nowhere. After that, things improved. The staff the next morning were a delight, and very helpful. And when we left our bags were loaded into the taxi.

8

Rajan

Jan 20, 2025

·

Stayed 2 nights

The hotel is a nice discovery and a modern interior with a heritage exterior. Even the parking is underground that takes your car on an elevator. I enjoyed the facilities except a few downs. One is they don’t have an iron in the room, even the one they brought on request didn’t work. The housekeeping was requested to do the cleaning towards the evening but they didn’t show up. We asked for two plates and cutleries, cutleries were clean but the plates looked as if they didn’t wash them. Overall a positive stay.

10

Jennifer

Nov 15, 2025

·

Stayed 2 nights

Bar service great, clean rooms, best chicken fried rice l have had, would highly recommend.

10

Matthew

Apr 2, 2024

·

Stayed 1 night

The location is very good. The room was clean. Staff - friendly & helpful. Free parking for my rental car. And on this particular day I got a good room rate on Expedia, which was key.

10

??

Dec 27, 2024

·

Stayed 1 night

早めのチェックインにも対応してくれて助かりました。スタッフの感じも良いし部屋も清潔で快適。外の喧騒がわからないくらい静か。7階のレストランも居心地が良かった。Nice place to stay!駅にも近いしリーズナブルで気に入りました。

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10

Kenneth

Dec 12, 2024

·

Stayed 1 night

We flew into Colombo and reserved a pickup through the hotel. Although we were almost an hour late our driver was there awaiting us. Vehicle was clean and comfortable and the drive into the city uneventful. Upon arrival at the hotel we were made to feel more than welcome, checking was quick and we were shown to our room. Although it was smaller than most we have stayed in it was very clean and not rundown in appearance. The staff was more than helpful in providing an explanation if the area and directions to various places in the vacinity. Checkout was equally easy and transport made available to the cruise port. Anyone planning a trip to Colombo I would definitely recommend staying here.

8

Hanne Vagn

Aug 28, 2024

·

Stayed 2 nights

Nice location, close to railway station and sights, easy and quick check in. Room and bathroom okay size. Café Java with extremely slow staff.

10

Gérard

Nov 26, 2024

·

Stayed 2 nights

Excellent hôtel, bien situé, personnel avenant, belle terrasse sur le toit, chambre spacieuse et propre. Bon séjour!

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10

Angel T.

Sep 29, 2025

·

Stayed 4 nights

Great location in Fort, excellent facilities, friendly staff. The breakfast was not included in our reservation, and it was not worth the price. Lots of options, but uneven for a four star hotel: in a tropical country, only mediocre papaya and watermelon as fruits, and industrial juices? Margherine instead of butter? And the tech side (robots for room service) is a silly gimmick.

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Cleanliness

Many guests highlight very clean rooms and well-kept spaces, with fresh bedding noted. A few isolated issues appeared, such as damp carpet or linens that didn’t feel fresh.

Related guest reviews

10

Ishii

Sep 23, 2025

·

Stayed 1 night

とても清潔で快適なホテルでした。

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10

Kestina

Nov 15, 2025

·

Stayed 4 nights

Venligt og imødekommende personale. Rengøringen var i top!

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10

Pirabakaran

May 21, 2025

·

Stayed 2 nights

It was a clean and safe definitely come back again👍

10

Mark

Dec 23, 2025

·

Stayed 1 night

Clean room and friendly staff.

8

Sonal

Jan 19, 2025

·

Stayed 2 nights

The staff at Fairway Colombo are lovely! They always greet you with a smile and try to accommodate any requests. For me they put me in a quieter room away from street noise and allowed me late check out. Unfortunately there was some construction work going on, on the roof, which did disturb me a little, and my room smelt slightly damp when I entered as a result of what I assumed was split water on the carpet, this dried out overnight and the next day the room smelt fine. The rooms themselves are very nice and the shower is amazing! Despite the construction noise and wet carpet I enjoyed my stay at Fairway and would recommend it for a short stay.

8

Ellen

Apr 28, 2024

·

Stayed 1 night

We stayed here on two separate occasions. We found the desk staff very good and the rooms are clean and comfortable. We would like to see the hotel remove the small plastic cups of water in the room and replace with a filtered water fountain on each floor. Overall a good place to stay and very close to The Ministry of Crab. With regards to the restaurant, it is a tacky, bleak environment with awful food for breakfast. After 2 weeks travelling around the island, this was by far the worst food we had. Room service is food from the ordinary cafe next door. Apart from the Ministry, access to nearby good food is a challenge.

4

Huzaima

Dec 7, 2023

·

Stayed 4 nights

No blanket and linens were not fresh

10

Sellathurai

Aug 21, 2025

·

Stayed 2 nights

very clean centrally located hotel, value for money only problem was I have to wait long time to check put receptionist was busy and when I asked its every things ok she again ask me my room number which I have already given the key to check out . little disappointed but supervisor came and apologues to me . he know how to look after staff

10

Lisa-Jane

Feb 22, 2026

·

Stayed 1 night

Room was very clean, new & fresh. Staff were great, very professional & helpful.

10

Jackie

Feb 15, 2026

·

Stayed 9 nights

If only all hotels were as good as the Fairway. The staff are exceptional. Friendly, efficient and super helpful. Congratulations to management on their excellent training The rooms are well appointed with fresh bedding and linen daily.

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Rooms

Rooms are modern and comfortable with good beds and showers; sizes vary. Recurring noise from street events or the rooftop and reports of weak Wi-Fi affected sleep for some guests.

Related guest reviews

8

Chanthrothayan

Jul 9, 2025

·

Stayed 1 night

The Room is Superb. But I was scared of sitting in the balcony. So much of noisy and terrifying people around. Room service for food was so late

2

Søren

Jul 28, 2024

·

Stayed 1 night

Rock koncert just outside the hotel. Was forced to switch rooms late at night. Then another koncert startet right outside that room. Impossible to sleep. Happens often I have been told.

6

Philip

Mar 5, 2025

·

Stayed 2 nights

We walked from the train station, as we'd spent over 10 hours on the train from Ella. At the time of us arriving at the hotel, a large Porsche also arrived. The Porsche customer got his bags carried in, and a senior member of staff book them in. We went to the front desk, having carried our own bags and was checked in by a surly member of staff who said very little apart from asking for our name and if we wanted breakfast. He slapped the keycard on the counter and that was it. We asked where the lift was and he waved an arm to the left as he continued with something else. We got to the lift and pressed the floor level. Nothing happened and then the doors opened. The senior member of staff who had checked Mr.Porsche in told us that we needed to touch our keycard to a sensor for the lift to work. I also noticed he had Mr.Porsche's bags with him. So, instead of being given a little bit of help and information from the front desk, we ended up being very dismayed. Our room was on the 8th floor, just below the outdoor restaurant. Through till 1:30am, customers dragged the metal chairs back and forth. Then, from before 7am, the staff rearranged the chairs for the breakfast customers. As we were only there for 2 nights, we realised after the checking in issues, we thought we'd get nowhere. After that, things improved. The staff the next morning were a delight, and very helpful. And when we left our bags were loaded into the taxi.

8

Sonal

Jan 19, 2025

·

Stayed 2 nights

The staff at Fairway Colombo are lovely! They always greet you with a smile and try to accommodate any requests. For me they put me in a quieter room away from street noise and allowed me late check out. Unfortunately there was some construction work going on, on the roof, which did disturb me a little, and my room smelt slightly damp when I entered as a result of what I assumed was split water on the carpet, this dried out overnight and the next day the room smelt fine. The rooms themselves are very nice and the shower is amazing! Despite the construction noise and wet carpet I enjoyed my stay at Fairway and would recommend it for a short stay.

10

Ilona

Aug 2, 2024

·

Stayed 2 nights

Good value for money in the historical center. Great rooms for families

8

Hanne Vagn

Aug 28, 2024

·

Stayed 2 nights

Nice location, close to railway station and sights, easy and quick check in. Room and bathroom okay size. Café Java with extremely slow staff.

10

Ilona

Aug 15, 2024

·

Stayed 1 night

Neat hotel in the old part of the city, walkable to all main cites. The room is spacious and the staf is friendly and helpful.

6

Kathrin

Mar 25, 2025

·

Stayed 1 night

If we wouldn’t have had a room across the party area with music until midnight I would give them one more star. The rooms are very good, clean, the mattresses very good. They advertise the rooms with best sleep and breathtaking view over the city. Both didn’t happen for us. (1st floor and party, unfortunately). The desk staff doesn’t really care about that if you stay just one night. Once there, quickly gone again. So why bother. The 5th star is missing because the breakfast area is busy and the staff is not able to clean the table for new guests, we had to do it ourselves. It took ages to refill the coffee dispenser or the milk jug. The hotel is good if you are a partygoer yourself, noise doesn’t disturb your sleep or you are able to catch rooms in the higher floors.

4

Mizuho

Sep 20, 2025

·

Stayed 3 nights

・部屋にいると電気が何度も消える。ドア付近まで行くとつくが、しばらくするとまた消える。この繰り返し。あまりにもひどいのでレセプションに訴えた。技師が部屋に来て「人感センサーがあって人の動きが無いと電気が消える仕組みになっている」と。そんなものが必要ですか？　・Wi-Fiが極めて弱い。滞在中にWeb会議があったが全く仕事にならなかった。・外から音楽とカラオケの大音量が聞こえ、深夜まで続いた。環境は極めて良くない。・窓を開けるとすぐ下にはゴミが散乱していた。道ではなくホテルの小屋根のところ。見苦しくて窓に近寄るのをやめた。

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2

DHIREN

Feb 23, 2024

·

Stayed 1 night

You can’t sleep due to noise

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Service

Staff are widely described as friendly, efficient, and helpful, and special requests are handled promptly. However, some guests experienced slow or curt front-desk interactions, check-in delays, or billing issues.

Related guest reviews

10

Danielle

Oct 29, 2025

·

Stayed 1 night

They delivered the bags to the room very quickly. They also had a piece of birthday cake sent to our room for my friend’s birthday upon my request. Great service!

6

Philip

Mar 5, 2025

·

Stayed 2 nights

We walked from the train station, as we'd spent over 10 hours on the train from Ella. At the time of us arriving at the hotel, a large Porsche also arrived. The Porsche customer got his bags carried in, and a senior member of staff book them in. We went to the front desk, having carried our own bags and was checked in by a surly member of staff who said very little apart from asking for our name and if we wanted breakfast. He slapped the keycard on the counter and that was it. We asked where the lift was and he waved an arm to the left as he continued with something else. We got to the lift and pressed the floor level. Nothing happened and then the doors opened. The senior member of staff who had checked Mr.Porsche in told us that we needed to touch our keycard to a sensor for the lift to work. I also noticed he had Mr.Porsche's bags with him. So, instead of being given a little bit of help and information from the front desk, we ended up being very dismayed. Our room was on the 8th floor, just below the outdoor restaurant. Through till 1:30am, customers dragged the metal chairs back and forth. Then, from before 7am, the staff rearranged the chairs for the breakfast customers. As we were only there for 2 nights, we realised after the checking in issues, we thought we'd get nowhere. After that, things improved. The staff the next morning were a delight, and very helpful. And when we left our bags were loaded into the taxi.

6

Bob

Jan 27, 2025

·

Stayed 1 night

No toiletries. Very poor internet connection. No wake up call. Poor staff attitude at night.

10

WEI-HSIEN

Jul 28, 2025

·

Stayed 2 nights

Super clean and reliable, they accidentally charged us twice and corrected it promptly.

4

James

Feb 7, 2024

·

Stayed 1 night

Check in slow. Problem with reservation. Claimed it was Expedia’s doing!

8

Mustafa

Jul 21, 2024

·

Stayed 15 nights

Staff at reception very rude.

10

Kenneth

Dec 12, 2024

·

Stayed 1 night

We flew into Colombo and reserved a pickup through the hotel. Although we were almost an hour late our driver was there awaiting us. Vehicle was clean and comfortable and the drive into the city uneventful. Upon arrival at the hotel we were made to feel more than welcome, checking was quick and we were shown to our room. Although it was smaller than most we have stayed in it was very clean and not rundown in appearance. The staff was more than helpful in providing an explanation if the area and directions to various places in the vacinity. Checkout was equally easy and transport made available to the cruise port. Anyone planning a trip to Colombo I would definitely recommend staying here.

10

Sellathurai

Aug 21, 2025

·

Stayed 2 nights

very clean centrally located hotel, value for money only problem was I have to wait long time to check put receptionist was busy and when I asked its every things ok she again ask me my room number which I have already given the key to check out . little disappointed but supervisor came and apologues to me . he know how to look after staff

10

Lisa-Jane

Feb 22, 2026

·

Stayed 1 night

Room was very clean, new & fresh. Staff were great, very professional & helpful.

10

Jackie

Feb 15, 2026

·

Stayed 9 nights

If only all hotels were as good as the Fairway. The staff are exceptional. Friendly, efficient and super helpful. Congratulations to management on their excellent training The rooms are well appointed with fresh bedding and linen daily.

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Location

Central Fort location that’s walkable to Dutch Hospital, train/bus links, Pettah market, malls, and many dining options. The immediate area is lively with frequent street events.

Related guest reviews

8

Ian

Dec 11, 2024

·

Stayed 1 night

Superbly located hotel in the middle of the fort area. Ideal for a quick trip to Colombo. Decent enough hotel, with clean, comfy rooms and nice staff.

8

Andrea

Aug 18, 2025

·

Stayed 1 night

Conveniently located just a short walk from the train station and with a few good restaurants on the same street. We stayed one night without breakfast, but the experience was pleasant and comfortable.

10

Samer

Jan 4, 2024

·

Stayed 2 nights

Great stay, clean rooms. Close to shopping and mall

10

Mutha

Aug 16, 2025

·

Stayed 1 night

Staff is very nice. Great central location in the heart of Colombo!

10

Christopher

Feb 17, 2023

·

Stayed 2 nights

Nice modern hotel in great location. Close to Fort Train Station and Bus Terminal. Plenty of eating options nearby. Good place to start a visit to Sri Lanka.

10

Robert

Jan 4, 2025

·

Stayed 3 nights

Well located. All amenities at hand when you know where to find them. Close to station, Pettah market and shopping areas. Very good standard on rooms, clean and friendly & helpful staff. Very happy with my choice of hotel.

10

Joao

Nov 23, 2025

·

Stayed 1 night

Great location

10

Javaria

Dec 5, 2022

·

Stayed 19,330 nights

The location was excellent. It was near dutch shopping percint and near most of amenities.walking distance to beach and Galle Mall.The staff was very efficient and very friendly.

10

Jennifer

Jan 7, 2025

·

Stayed 1 night

Great location literally next door to the Dutch Hospital with its many dinner-time dining options. Incredibly low price for the value.

10

Angel T.

Sep 29, 2025

·

Stayed 4 nights

Great location in Fort, excellent facilities, friendly staff. The breakfast was not included in our reservation, and it was not worth the price. Lots of options, but uneven for a four star hotel: in a tropical country, only mediocre papaya and watermelon as fruits, and industrial juices? Margherine instead of butter? And the tech side (robots for room service) is a silly gimmick.

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Dining

Breakfast feedback is often negative to mixed, citing limited quality/variety and slow replenishment or service, though a few guests enjoyed the restaurant or bar.

Related guest reviews

8

Ellen

Apr 28, 2024

·

Stayed 1 night

We stayed here on two separate occasions. We found the desk staff very good and the rooms are clean and comfortable. We would like to see the hotel remove the small plastic cups of water in the room and replace with a filtered water fountain on each floor. Overall a good place to stay and very close to The Ministry of Crab. With regards to the restaurant, it is a tacky, bleak environment with awful food for breakfast. After 2 weeks travelling around the island, this was by far the worst food we had. Room service is food from the ordinary cafe next door. Apart from the Ministry, access to nearby good food is a challenge.

10

rizvi

Dec 12, 2023

·

Stayed 1 night

I liked the location. Staffs were polite & helpful. There are good bars & restaurants in walking distance.I enjoyed my stay at the hotel. Breakfast is good. Restaurant is clean but need to update the main kitchen appliances.

10

Jennifer

Nov 15, 2025

·

Stayed 2 nights

Bar service great, clean rooms, best chicken fried rice l have had, would highly recommend.

8

Anthony

Jul 19, 2023

·

Stayed 3 nights

Had a good short stay at The Fairway with the family. Hotel is very centrally located in Colombo. So, quite convenient. Breakfast was included, but don’t expect the typical buffet you will find in other hotels here. The hotel is good for short, economical stays within a budget.

8

Hanne Vagn

Aug 28, 2024

·

Stayed 2 nights

Nice location, close to railway station and sights, easy and quick check in. Room and bathroom okay size. Café Java with extremely slow staff.

6

Kathrin

Mar 25, 2025

·

Stayed 1 night

If we wouldn’t have had a room across the party area with music until midnight I would give them one more star. The rooms are very good, clean, the mattresses very good. They advertise the rooms with best sleep and breathtaking view over the city. Both didn’t happen for us. (1st floor and party, unfortunately). The desk staff doesn’t really care about that if you stay just one night. Once there, quickly gone again. So why bother. The 5th star is missing because the breakfast area is busy and the staff is not able to clean the table for new guests, we had to do it ourselves. It took ages to refill the coffee dispenser or the milk jug. The hotel is good if you are a partygoer yourself, noise doesn’t disturb your sleep or you are able to catch rooms in the higher floors.

10

Michelle

May 19, 2025

·

Stayed 1 night

Oir stay was excellent from checking in, to exchanging monetly, to getting us a taxi it was excellent service all the way. Room was really good & food in the restaurant excellent. It was positioned in a great place we could walk everywhere easily & even had a fabulous traditional thai massage just round the corner.

6

Shankar

May 28, 2024

·

Stayed 4 nights

Breakfast was pathetic and the service was just average. Would not recommend

10

David

Aug 8, 2023

·

Stayed 5 nights

All in all a great place to stay and located well for Galle Face. My family are Sri Lankan and what struck me was the ridiculous prices for Tuk Tuks outside the hotel, one offered a ride for 1,000 rupees, but reduced to 800 when i laughed. The ride if you walked to the main road and grabbed one would be 300 to 500. So that annoyed me. The food choice for breakfast was somewhat disappointing. They do not serve full English or even half English. The hotel itself is pretty basic, very clean and the staff will go out of there way for you, which is why i rate them so highly. It was a much lower cost alternative to the major hotels in Galle Face, but I am glad we stayed here and I would stay again. Well located to access the Galle Face Mall and all it has to offer, 15 mins walk or 15 minutes my Tuk Tuk. The hotel is tightly packed in between a plethora of buildings and can be difficult to find on the little one way single car streets, but s said it is in a great location.

10

Angel T.

Sep 29, 2025

·

Stayed 4 nights

Great location in Fort, excellent facilities, friendly staff. The breakfast was not included in our reservation, and it was not worth the price. Lots of options, but uneven for a four star hotel: in a tropical country, only mediocre papaya and watermelon as fruits, and industrial juices? Margherine instead of butter? And the tech side (robots for room service) is a silly gimmick.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$71
March	$65
April	$58
May	$58
June	$60
July	$63
August	$64
September	$53
October	$47
November	$68
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2 $63	3 $64
4 $59	5 $59	6 $63	7 $63	8 $64	9 $63	10 $63
11 $64	12 $63	13 $64	14 $63	15 $64	16 $63	17 $64
18 $63	19 $64	20 $64	21 $64	22 $59	23 $64	24 $63
25 $64	26 $64	27 $64	28 $69	29 $64	30 $64	31 $63

Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Prices for Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Monthly average prices

About this property

Location

Room options

Superior Balcony Room

Deluxe Family Room

Superior Queen Room (Differently Abled Room)

Deluxe Suite

Superior King Room

Superior Suite

Superior Twin Room

Family Twin Room

Guest reviews of Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Considering this hotel for your Colombo trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $57	22 $57	23 $58	24 $58	25 $57	26 $58
27 $57	28 $58	29 $60	30 $57