Astil Hotel Shinosaka Precious

Nice clean room Lovely onsen

One night stay before morning flight.

Astil is a quiet and very comfortable hotel. Very close to train station. Note that you shall take the local train. The others do not stop. For Kyoto and Kobe you go one stop to Juso sration and transfer. The best way to go from airports is airportbus to Umeda and then train. The rooms do not have bathtubes since the hotel has a nice onsen bath. If you like med do have tattos you are not able to use the bath. That is common practice in Japan and has nothing to do with the hotel. I liked my stay a lot.

The room was nice and clean. It is a fairly small room but for a solo traveler for a few nights, it is more than enough. Great experience .

Very disappointed in my experience at Astil Hotel Shin-Osaka at which I stayed from 7/11-7/15. All communication was through a Google translator as I don't speak Japanese. My original reservation was for a smoking room. Upon check in, I asked if a non smoking room was available. The clerk confirmed I could be switched to a non smoking room (115). When I walked in, I was hit with an overwhelming musty damp odor. After 2 nights, the smell was unbearable. I went to the front desk on the evening of the 13th and spoke with Miku (so she told me); I explained about the smell and my attempt to remedy it. She offered another room (106) down the hall and asked if it smelled the same. Since it would have been subjective to me, I asked if she would smell my original room. Thankfully she obliged and as soon as she smelled it, she motioned for me to gather my things. Since I was travelling to Osaka via train next, I utilized the luggage transfer service as I had done from Tokyo to Osaka. On the 14th, Miku took all my information directly from my reservation on Expedia to fill out the form and while a gentleman co-worker advised her on procedure. It was scheduled to arrive at my Kyoto hotel on 7/15. The wrong address was written on the form and my luggage sent there. My new hotel's front desk supported me in straightening delivery out for 7/17- however the Astil said I needed to pay a forwarding fee and it was not their fault! Unnecessarily stressful and disappointing.