Casual Blue Bilbao

Pros : Nicely modernised bright rooms, suitable for a family in a lovely old building in central old town. Good facilities like a communist microwave and fridge and eating area. Cons: advertised luggage storage, getting 10% off parking etc were all at a different site which we found by chance. The whole check-in process (done by a link) and waiting for the codes to get into the building (after the advertised check in time & having to ring and wait when not received) was frustrating, disappointing and stressful. There is a ‘desk’ at the property but no one ever there & combined with lack of information detracts from the quality of this accommodation.

Excellent location! But if you booked last minute like me be aware that cars cannot drive up to the entrance. Our Uber passed the most convenient drop location and dropped us further away, so that was hard having to pull a lot of luggage pretty far. The tap water tastes great and very strong pressure. Gorgeous building that this is located inside. You’ll find so much good food nearby and a smaller supermarket next door. Also, I did use the locker storage rental after checkout and the location is nearby.

this hotel is a bit off the main thoroughfare but still convenient for walking. the rooms are in a historic house that appears to also house other residences. i felt very safe in this area. there is a bar/coffee place at the end of the block - 2 minutes walk. entry is thru a code provided via email so once you are in, you make your way up the tiny lift (at least there is one) to the rooms. my room was comfortable, clean & bed was great. my only complaint was the shower. in the early morning i discovered the shower didn't drain; so there i am ready to use it and i had to whatsapp someone to come fix it. good thing there was a night manager who came quickly and made note of it so someone could come while i was out to fix it. meanwhile i had to turn the water on & off so it didn't overflow into the room. also the battery on the safe was dead so i wasn't able to lock up my valuables, although there was no issue. the person on the other side of whatapp was very responsive to my requests and it was a lovely place to stay.

The hotel was excellent. The location was perfect and close to everything. There were busses and subways nearby if you don't want to walk The staff, which helped us out with a few things, were very friendly & helpful. They were located off premise, but only a couple of minutes away.

Great hotel, easy online check in. Everything was great. I would definitely stay again. The noise proofing from the street is fantastic, couldn’t hear anything from outside. There is a shared kitchen and the sound from the other guests was noticeable. Another guest was sick and hacking and coughing in the kitchen for a while, which was unfortunate but not a big deal. Overall, it was a great stay.