Is parking available at the property?

Self parking is available on-site for a fee of USD 30 per night.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located, just a 3-minute walk from T-Mobile Center and a 2-minute drive from Crown Center. It is also 1.8 miles from Hallmark Visitors Center and Liberty Memorial.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for an additional fee. Advance request or confirmation may be required.

Holiday Inn Express Kansas City Downtown Hotel

Average nightly price at Holiday Inn Express Kansas City Downtown by month, last 12 months (USD)
Month	Average price
January	$118
February	$166
March	$179
April	$180
May	$159
June	$187
July	$178
August	$143
September	$169
October	$181
November	$133
December	$148

What guests think

At Holiday Inn Express Kansas City Downtown, travelers highlight a walkable location by the T-Mobile Center and Power & Light, clean modern rooms, and a better-than-typical breakfast, while recurring gripes focus on limited, paid parking.

Several guests noted locked temperature controls, humidity, or street noise affecting sleep. Service earns strong praise for friendly, helpful staff and proactive communication, but there are occasional check-in delays and sporadic elevator issues. Overall, expect a convenient downtown stay suited to concerts and downtown exploring.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but limited and paid, and overflow can be inconvenient. A few guests also reported slow or out-of-service elevators.

Related guest reviews

8

Aaron

Mar 31, 2025

·

Stayed 2 nights

Small parking lot

6

Jacqueline

May 10, 2025

·

Stayed 1 night

Small parking lot. Parking near hotel ridiculously expensive.

2

Ben

Oct 13, 2025

·

Stayed 1 night

Had to pay for parking 2 blocks away as part of my stay. The tiny parking lot they had was hard to navigate in. Room had no A/C control, on the wall but did nothing. The windows had powered blinds that did not work and I had to fix it to close them. Lighting was horrible with only small lamps in the room. Would have saved over half the price to stay 3 miles away in a better hotel. Overpriced and horrible! Stay away!!!!

8

John

Sep 5, 2023

·

Stayed 1 night

It doesn't look like much on the outside, but it really is a comfortable, clean, and updated downtown hotel. Customer service was very good with friendly employees. Room was clean with updated amenities and comfortable bed . Breakfast buffet had multiple hot food options and was well stocked. So very close to the T-Mobile Center and that was a huge plus leaving a concert. There were text message communications which were a nice touch. The one downside is parking. Plan to pay $20 and the lot behind the hotel is small. There apparently is overflow parking but I got there early enough to not have to deal with it. Bottom line, I'll be staying there again for any downtown concerts.

6

Coral

Apr 20, 2025

·

Stayed 1 night

The parking situation for this property is a nightmare. The worst I've experienced. No one to direct anyone and asking for help was approached by

8

Rebecca

Aug 31, 2025

·

Stayed 2 nights

Good location. Bed was a little firm for my liking. Construction caused some walking from overflow lot

8

Jeffrey

Jul 20, 2025

·

Stayed 2 nights

Sielyn was an awesome desk clerk, very friendly and helpful! Parking wasn't good, was charged $25 per night, lot was full the second night and we had to pay again to park on street. Was told $25 would be refunded but as of now it hasn't been. Also the site said made to order omelets for breakfast and that was not true. Otherwise we enjoyed it. Good location! Slow elevators though!!

6

Cedric

Dec 25, 2024

·

Stayed 2 nights

NO PARKING!!! There were major issues with parking, as in not enough parking. I counted the parking lot spaces and they were insufficient for the amount of rooms and guest. After going out to dinner we returned to a full parking lot. It happened twice.

8

Tracie

Aug 4, 2025

·

Stayed 2 nights

We had a good stay. Would stay there again. I don't agree with the $25 a night parking charge. When we paid $200 a night to stay, you would think the parking would be free. The parking lot is so full that we almost didn't get a spot. So if I would have had to park on the street after paying $50 for the two nights, I would have been pretty upset. Otherwise it is a great hotel and very convient for going to the T-Mobile center for concerts.

2

john

Oct 3, 2024

·

Stayed 4 nights

Terrible experience. Will never stay there again and recommend nobody does Very old building converted to a motel. Only 20 parking spaces in very small parking lot and guests have to pay $25/night or find offsite pay for parking several blocks away. They don’t advertise this until a non-refundable advance payment is made. A complete scam Street racers spinning tires all 4 nights there until about 2 AM and hotel apparently didn’t care to call the police. Impossible to get a full nights sleep Room was micro small. Only about 3’ total around the bed. Two people can’t pass each other without turning sideways Half of the elevators didn’t work It’s a horrible choice that should be avoid.

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Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained, though a handful noted issues like dirt on a counter, a stray item, or smoke odor.

Related guest reviews

6

Kortney M

Feb 8, 2025

·

Stayed 4 nights

Smell of smoke towards the bathroom/ back of room- sat am. Talked to front desk attendant about the situation. Bathroom sink drain not working properly. Heating system was not working properly throughout stay. Great check in and front desk service.

10

John

Aug 14, 2025

·

Stayed 1 night

Stay was great. Very clean and everyone was friendly and helpful.

10

Lameck

Oct 4, 2025

·

Stayed 2 nights

Awesome experience. Clean, wonderful service and great breakfast

10

Lindsey

Jul 31, 2023

·

Stayed 1 night

The room was super clean and it was a very quiet stay. The only complaint I have is with only a barn door on the bathroom, it is not very private! Breakfast was hot and delicious!

4

Marissa

Oct 5, 2025

·

Stayed 1 night

Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.

10

STUART

Jul 28, 2023

·

Stayed 2 nights

This property was in a Nice Location downtown with easy parking and access to the TMobile center and other shops withing walking distance. I liked that it was well maintained and very clean. The staff was very helpful when we had a sensor go off in our room and promptly moved us to an upgraded room down the hall. In addition, we left items behind in our room and they quickly shipped them to us the next day.

10

Randi

Apr 21, 2025

·

Stayed 1 night

Great location, always clean.

4

Joe

Dec 28, 2022

·

Stayed 1 night

Road construction at the intersection by the hotel, drilling and pounding all night into the morning. No hot water. Found a false eyelash on the bedside lamp. 👎

10

Bianca

Jun 30, 2025

·

Stayed 1 night

We had a great stay. The hotel was clean and staff was friendly.

10

Rachael

Oct 7, 2024

·

Stayed 1 night

Super close to the concert venue, clean rooms and friendly staff!

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Rooms

Modern, comfortable spaces with many noting spacious layouts and very comfy beds. Some reported locked thermostats, humidity or temperature swings, street noise, and occasional maintenance quirks.

Related guest reviews

10

Janet

Jun 7, 2024

·

Stayed 2 nights

Very nice hotel. Very close to T- mobile arena. The staff were very friendly and helpful. Only issue was that we could not control the room temperature from our room thermostat . We had to call the front desk and ask them to change it. The parking $25 overnight parking was very convenient

8

Lori

Aug 27, 2024

·

Stayed 2 nights

Closest hotel to t mobile center! Large rooms. Our room was cool but couldnt get rid of the humidity and the AC is locked so cannot adjust. Beds and breakfast were okay. Overall would stay again if hitting a concert at t mobile center...so close..walk across the street.

10

Rédy

May 8, 2025

·

Stayed 1 night

Great location! Outside doesn’t look like much but inside was actually nice and the room was much bigger than I anticipated. Plenty of cheaper parking if you don’t want to pay the hotel fee. Staff was friendly and recommended places I should try. Happy with my one night stay.

8

Mary Ann

Jun 21, 2025

·

Stayed 1 night

The only thing I didn’t like was the room was warm and the thermostat could not be turned below a certain temperature.

4

Marissa

Oct 5, 2025

·

Stayed 1 night

Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.

10

Levi

Aug 9, 2025

·

Stayed 1 night

Nice clean remodeled room. Comfortable bed. Friendly staff.

6

Samuel

Jul 6, 2024

·

Stayed 1 night

It was unusually noisy in the room. You could hear all outside sounds including voices all night long. And in the middle of the night it got insanely humid and hot in the room even though the AC was on full blast

10

shonna

Aug 16, 2025

·

Stayed 1 night

The building inside n our room was beautifully decorated.

10

Megan

Jun 2, 2025

·

Stayed 2 nights

Beds and pillows were some of the most comfortable we've ever experienced at a hotel! Clean room and friendly staff. Location was perfect for a concert at T-Mobile Arena. Overall it was perfect for our needs and will definitely be back!

10

jennifer

Sep 11, 2025

·

Stayed 1 night

very close to t mobile center. Best beds, pillows and blankets. It has one of the better free breakfast with many choices. will def stay again

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Service

Staff are widely described as friendly, helpful, and proactive, including useful text updates and quick fixes. There are occasional complaints about check-in delays or an unhelpful interaction.

Related guest reviews

10

John

Aug 14, 2025

·

Stayed 1 night

Stay was great. Very clean and everyone was friendly and helpful.

8

Chester

Jun 3, 2025

·

Stayed 1 night

The room was nice and the location was excellent, right next to the T Mobile Center. The only downside was that my room was not ready when I arrived and I was told that I would get a text when it was ready to go, but never did.

8

Karen

Nov 25, 2023

·

Stayed 2 nights

Hotel was very clean. The breakfast was good. The lady that works the breakfast was so sweet and kind. She sang to us. We had a nice conversation with her. She was wonderful. However the lady that checked us in acted like we were putting her out just to check in. My email confirmation said check in was at 3:00. We got there at 2:50. She told us check in was 4:00. I explained our confirmation info. She reaffirmed that they did not have any clean rooms. Asked for my phone number to text me as soon as one became available. By 3:50 I decided to go back in. I asked where the public restroom was. She told me it was occupied. Then said 'oh I was about to text you'. But seemed put out. Location is clean and appears to be safe. Right beside the T-Mobil arena.

10

Angela

Jun 29, 2023

·

Stayed 2 nights

The customer service was exceptional on every level. Michael checked us in and was top notch! Friendly, helpful, and funny! The breakfast was a full spread, fresh and delicious. There was a lovely woman with beautiful, long braids and sunshine in her soul that greeted us at breakfast, every morning with compassion and love. I didn't catch her name, unfortunately. We thoroughly enjoyed everything about our stay and look forward to returning.

10

Sanyam

Aug 3, 2025

·

Stayed 2 nights

Great stay, staff was very easy going and hospitality was top notch

8

David

Jul 14, 2025

·

Stayed 3 nights

The staff were incredibly helpful and responsive. The only challenge was a sticking door, and when reported they moved quickly to resolve the issue.

8

Haylee

Oct 27, 2023

·

Stayed 1 night

My only issue was one of the front desk employees. They told me repeatedly that my room was not ready for check-in. Finally, an hour past the initial check in time, a manager came out to assist in running the front desk. He immediately gave me my room key even after the employee had told me there were no rooms available. Despite them checking in people (that had not even arrived to the property when I had to tried to check in) that go there half an hour later than I did. Otherwise, the hotel was great. Clean rooms and in a nice area. The parking was easy to find!

10

Mindy

Sep 24, 2025

·

Stayed 1 night

We needed a late check out, and it was no problem!

10

KRISTINA

Sep 18, 2025

·

Stayed 1 night

One of the best hotel experiences. Staff was amazing! Breakfast was awesome.

10

Michele

Mar 26, 2024

·

I was really impressed with the staff. I was checked in by a young woman and I’m sorry I don’t remember her name but she made everything just fabulous. It really struck me while there that the staff works as a team because I always saw people on point, cleaning a bit, checking in with guests. And no one was just on their phone hanging out behind the front desk. The front desk staff was super helpful. And, even when there was an issue with the stove one morning, the kitchen staff was friendly and trying to get guests a decent breakfast. My room was very clean and super comfortable. Also, Meghan went out of her way to help me with my receipt after I left the hotel and had lost it. I have rarely had such a good experience in a chain hotel. I would definitely stay here again!

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Location

Exceptionally convenient for the T-Mobile Center and the Power & Light District, with easy walking to downtown spots. Some mention traffic or street noise.

Related guest reviews

10

Garlyn

Dec 19, 2022

·

Stayed 2 nights

very close to the t-mobile center

10

Jeffrey

Jun 14, 2025

·

Stayed 2 nights

Great location close to Power & Light.

10

Matthew

Nov 26, 2024

·

Stayed 1 night

Awesome stay. Walking distance of the T-Mobile arena.

10

Marilyn

May 14, 2025

·

Stayed 1 night

Great location

10

David

Jul 31, 2025

·

Stayed 2 nights

Very close to T-mobile arena and Power and Light district. You could walk to several areas.

10

Donna

Aug 3, 2025

·

Stayed 1 night

This hotel is very close to the T-Mobile arena, so we were able to walk to our concert. Very handy.

8

Susan

Dec 10, 2024

·

Stayed 4 nights

All of the staff were kind, polite, helpful and pleasant. The hotel is close to the Power and Light District and a short walk from the free trolley that goes down to Union Station and to the City Market.

10

lorenzo

Jun 26, 2025

·

Stayed 2 nights

I had a wonderful stay at the hotel, great downtown location and great customer service.

10

Mary

Apr 7, 2023

·

Stayed 2 nights

We came to KC for a concert at the Midland and was very pleased with the hotel. The location was perfect. We parked at the hotel and didn't have to drive anywhere for 3 days. It was 4 blocks from the venue and all the restaurants, bars and the train to be able to venture into other parts of the city.

10

jennifer

Sep 11, 2025

·

Stayed 1 night

very close to t mobile center. Best beds, pillows and blankets. It has one of the better free breakfast with many choices. will def stay again

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Dining

The included breakfast is frequently praised for variety and overall quality. A few guests found items cold, disliked disposable ware, or expected made-to-order omelets.

Related guest reviews

10

Lisa

Nov 11, 2023

·

Stayed 2 nights

Visiting KC for two evenings and had no idea where to stay. Chose this hotel based on Expedia reviews. It did not disappoint. Easy check-in, clean, helpful staff, good breakfast and even had singing entertainment from staff at Saturday breakfast. We would definitely choose this hotel again.

8

Susanne

May 3, 2025

·

Stayed 2 nights

Lovely big bright room with comfortable beds and wonderful pillows. Breakfast so, so. Hate everything pre made and to eat and drink out of plastic and paper cups, plates and cutlery. Sustainability !!!

10

Lameck

Oct 4, 2025

·

Stayed 2 nights

Awesome experience. Clean, wonderful service and great breakfast

8

leigh

Apr 10, 2025

·

Stayed 1 night

Very clean, amazing staff, and great area for Tmobile center and area taverns, and other experiences. Breakfast could have used some work though omlettes and potatoes were cold but the rest was ok otherwise its a great selctions of foods

10

Ashley

Apr 7, 2025

·

Stayed 1 night

Great breakfast. Peaceful time

10

Suzanne

Dec 14, 2022

·

Staff was very friendly. Breakfast was very good. Fresh cookies in the afternoon were a delight!

8

Jeffrey

Jul 20, 2025

·

Stayed 2 nights

Sielyn was an awesome desk clerk, very friendly and helpful! Parking wasn't good, was charged $25 per night, lot was full the second night and we had to pay again to park on street. Was told $25 would be refunded but as of now it hasn't been. Also the site said made to order omelets for breakfast and that was not true. Otherwise we enjoyed it. Good location! Slow elevators though!!

10

Cheryl

Nov 23, 2025

·

Stayed 3 nights

Nice rooms and excellent breakfast!

10

Allison

Feb 2, 2025

·

Stayed 1 night

Breakfast was great, everything was in walking distance. Great, friendly service. Comfortable beds. Definitely would return.

10

KRISTINA

Sep 18, 2025

·

Stayed 1 night

One of the best hotel experiences. Staff was amazing! Breakfast was awesome.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $232	17 $315
18 $405	19 $420	20	21 $413	22 $140	23 $158	24 $204
25 $142	26 $178	27	28 $293	29 $231	30 $131	31 $184

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $126	3	4 $169	5 $191	6	7
8 $184	9	10 $125	11 $122	12 $117	13 $145	14 $249
15 $127	16	17 $129	18 $136	19 $132	20 $147	21 $312
22 $184	23 $113	24 $111	25 $107	26 $106	27 $129	28 $127
29 $113	30 $122

Holiday Inn Express Kansas City Downtown

Prices for Holiday Inn Express Kansas City Downtown

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Comm)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm)

Standard Room, 1 King Bed with Sofa Bed, Accessible (Comm)

Standard Room

Standard Room, 1 King Bed, Ground Floor

Guest reviews of Holiday Inn Express Kansas City Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Kansas City Downtown

Considering this hotel for your Kansas City trip?

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