The Railway Apartments
From
$97
/ night
Select dates to see prices and availability
From
$97
/ night
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby. This inn also features tour/ticket assistance and a picnic area.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby. This inn also features tour/ticket assistance and a picnic area.
Business amenities
Featured amenities include luggage storage and ATM/banking services.
Dining
Enjoy a meal at the restaurant or snacks in the inn's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Rooms
Stay in one of 5 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Location
Located in Hexham, The Railway Hotel is on the riverwalk, within a 5-minute drive of Northumberland National Park and North Pennines. This inn is 3.8 mi (6.2 km) from Allen Banks and Staward Gorge and 5.8 mi (9.3 km) from Housesteads Fort and Museum - Hadrian's Wall.
What's nearby
Northumberland National Park(2.5 miles)
North Pennines(3.4 miles)
Allen Banks and Staward Gorge(3.8 miles)
Housesteads Fort and Museum - Hadrian's Wall(5.8 miles)
Vindolanda(5.9 miles)
De Vere Slaley Hall Spa(6 miles)
K9 Fun and Fitness(6.3 miles)
Thirlwall Castle(6.5 miles)
Hexham Abbey(6.7 miles)
Hexham Market Place(6.8 miles)
Old Gaol(6.8 miles)
Queen's Hall Arts Centre(6.8 miles)
Chesters Roman Fort(6.9 miles)
Temple of Mithras(7.1 miles)
Housesteads Roman Fort(7.1 miles)
Newcastle Intl. Airport (NCL)(25.8 miles)
Carlisle (CAX)(26.3 miles)
Parking
Non-Smoking Rooms
Golf Course (nearby)
Fishing
Hiking
Allergy-Free Room Available
Location
The Railway Hotel Church Street, Haydon Bridge, England, United Kingdom
Northumberland National Park (2.5 miles)
North Pennines (3.4 miles)
Allen Banks and Staward Gorge (3.8 miles)
Housesteads Fort and Museum - Hadrian's Wall (5.8 miles)
Vindolanda (5.9 miles)
De Vere Slaley Hall Spa (6 miles)
Room options
10
Twin Room
2 Twin Beds
Sleeps 2
194 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Family Room
1 Twin Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
8
Room (The John Martin)
1 Queen Bed
Sleeps 2
391 ft²
HeatingWi-Fi (Free)Separate Living Room
5
Room (The Ratcliffe)
1 King Bed
Sleeps 2
391 ft²
HeatingWi-Fi (Free)Private Bathroom
1
Superior Room
1 Full Bed
Sleeps 3
753 ft²
Separate Dining AreaHeatingWi-Fi (Free)Separate Living Room
6
Room (The Cookson)
1 King Bed
Sleeps 2
356 ft²
HeatingWi-Fi (Free)Separate Living Room
Guest reviews of The Railway Apartments
8.4
Very good
Based on 299 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of The Railway Hotel, travelers frequently praise the friendly staff, comfortable rooms, and convenient location for Hadrian’s Wall, while others report inconsistent communication, lack of on-site presence at times, and smaller-than-expected rooms.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews of The Railway Hotel, travelers frequently praise the friendly staff, comfortable rooms, and convenient location for Hadrian’s Wall, while others report inconsistent communication, lack of on-site presence at times, and smaller-than-expected rooms.
Food and breakfast feedback ranges from excellent cooked meals to DIY or limited options. Several appreciate a quiet stay and the adjoining pub; on-street parking is the norm. Overall, expect a simple, characterful inn with a mix of strengths and occasional drawbacks.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Adjoining pub/bar is frequently mentioned and appreciated; on-street parking is typical.
Related guest reviews
6
Donna
Sep 25, 2024
·
Stayed 1 night
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
8
barbara
Sep 20, 2023
·
Stayed 1 night
The room was cosy and quiet. Lovely pub downstairs and the breakfast was filling. If we are passing again we will definitely stop there.
The room was cosy and quiet. Lovely pub downstairs and the breakfast was filling. If we are passing again we will definitely stop there.
6
Kevin
Oct 15, 2025
·
Stayed 3 nights
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
8
Annie
Sep 23, 2025
·
Stayed 1 night
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
10
Kelvin
Oct 6, 2024
·
Stayed 1 night
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
6
Robert
Aug 22, 2025
·
Stayed 1 night
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
10
Chaplain Barry
Aug 21, 2025
·
Stayed 3 nights
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
8
Judith
Aug 31, 2024
·
Stayed 4 nights
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
8
Jeff
May 24, 2024
·
Stayed 2 nights
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
10
Debbie
May 23, 2024
·
Stayed 1 night
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms and bathrooms as clean, though a few note stained carpets or isolated hygiene issues.
Related guest reviews
6
Donna
Sep 25, 2024
·
Stayed 1 night
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
8
RICHARD
Jun 26, 2023
·
Stayed 2 nights
Nice clean, friendly hotel. Staff very helpful.
Nice clean, friendly hotel. Staff very helpful.
6
Kevin
Oct 15, 2025
·
Stayed 3 nights
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
8
Annie
Sep 23, 2025
·
Stayed 1 night
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
2
Alain
Aug 7, 2025
·
Stayed 1 night
Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
6
Sheena
Jun 15, 2025
·
Stayed 1 night
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
10
Kelvin
Oct 6, 2024
·
Stayed 1 night
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
10
Catherine
Jan 23, 2023
·
Stayed 1 night
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
6
Robert
Aug 22, 2025
·
Stayed 1 night
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
10
Chaplain Barry
Aug 21, 2025
·
Stayed 3 nights
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often comfortable and quiet, but sizes vary and some feel small; a few report dated elements, loud eco-toilets, thin curtains, or minor shower/ensuite quirks.
Related guest reviews
8
barbara
Sep 20, 2023
·
Stayed 1 night
The room was cosy and quiet. Lovely pub downstairs and the breakfast was filling. If we are passing again we will definitely stop there.
The room was cosy and quiet. Lovely pub downstairs and the breakfast was filling. If we are passing again we will definitely stop there.
10
Richard
Sep 27, 2023
·
Stayed 4 nights
Great rooms
Great rooms
6
Kevin
Oct 15, 2025
·
Stayed 3 nights
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
6
Sheena
Jun 15, 2025
·
Stayed 1 night
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
10
Kelvin
Oct 6, 2024
·
Stayed 1 night
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
6
Robert
Aug 22, 2025
·
Stayed 1 night
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
6
Sheila
Apr 29, 2025
·
Stayed 1 night
The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
10
Chaplain Barry
Aug 21, 2025
·
Stayed 3 nights
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
8
Judith
Aug 31, 2024
·
Stayed 4 nights
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
8
Jeff
May 24, 2024
·
Stayed 2 nights
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, yet several reviews cite poor communication, unattended self check-in, and slow or absent responses after issues.
Related guest reviews
10
Abigail
Jun 7, 2024
·
We had the best stay at the Railway Hotel because the staff was so friendly and attentive to our needs. If you’re wanting a great English Bed and Breakfast you do not want to miss this opportunity!
We had the best stay at the Railway Hotel because the staff was so friendly and attentive to our needs. If you’re wanting a great English Bed and Breakfast you do not want to miss this opportunity!
8
Annie
Sep 23, 2025
·
Stayed 1 night
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
2
Alain
Aug 7, 2025
·
Stayed 1 night
Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
6
Sheena
Jun 15, 2025
·
Stayed 1 night
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
10
Samantha
May 22, 2024
·
Stayed 1 night
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
10
Catherine
Jan 23, 2023
·
Stayed 1 night
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
8
adam
Feb 10, 2026
·
Stayed 1 night
Staff and location fantastic. Very welcoming and the hotel decor is exciting.
Staff and location fantastic. Very welcoming and the hotel decor is exciting.
10
Anthony
Jun 13, 2024
·
Stayed 1 night
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
6
Robert
Aug 22, 2025
·
Stayed 1 night
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
10
Peter
Jul 5, 2023
·
Stayed 2 nights
Friendly staff
Friendly staff
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AI-generated summary based on recent guest reviews
Location
Widely praised location in a quiet village, handy for Hadrian’s Wall and exploring Northumberland/Newcastle.
Related guest reviews
8
C Y
Jul 21, 2023
·
Stayed 2 nights
Very friendly staff, excellent food and great location to visit Hadrian’s Wall.
Very friendly staff, excellent food and great location to visit Hadrian’s Wall.
6
Kevin
Oct 15, 2025
·
Stayed 3 nights
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
10
Catherine
Sep 26, 2024
·
Stayed 2 nights
was good for access to Hadrians Wall which was the reason we stayed there.
was good for access to Hadrians Wall which was the reason we stayed there.
10
John
Jun 17, 2024
·
Stayed 1 night
Great town setting
Great town setting
10
Catherine
Jan 23, 2023
·
Stayed 1 night
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
Food was fantastic! Service courteous, room comfortable and clean. Hotel well situated for travelling and exploring Newcastle and Northumberland etc
8
adam
Feb 10, 2026
·
Stayed 1 night
Staff and location fantastic. Very welcoming and the hotel decor is exciting.
Staff and location fantastic. Very welcoming and the hotel decor is exciting.
10
Kelvin
Nov 30, 2024
·
Stayed 1 night
Stayed there several times, peace smd quiet
Stayed there several times, peace smd quiet
10
gary
Jun 23, 2023
·
Stayed 5 nights
Brilliant stay: - location - friendliness - value - food
Brilliant stay: - location - friendliness - value - food
10
Stein Haavard
Jul 15, 2023
·
Stayed 1 night
Excellent, stayed one night before visiting Hadrian’s wall
Excellent, stayed one night before visiting Hadrian’s wall
10
Lisa
Oct 28, 2024
·
Stayed 2 nights
Quiet and friendly. Lovely weekend stay.
Quiet and friendly. Lovely weekend stay.
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AI-generated summary based on recent guest reviews
Dining
Dining is mixed: many enjoy tasty cooked breakfasts and dinners from the pub/chef, while others encounter DIY continental setups or limited evening choices.
Related guest reviews
6
Kevin
Oct 15, 2025
·
Stayed 3 nights
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
8
Annie
Sep 23, 2025
·
Stayed 1 night
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
6
Sheena
Jun 15, 2025
·
Stayed 1 night
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
10
Samantha
May 22, 2024
·
Stayed 1 night
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
10
Anthony
Jun 13, 2024
·
Stayed 1 night
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
8
Anthony
Jul 19, 2023
·
Stayed 1 night
It was fine. Interesting good menu from the South African chef
It was fine. Interesting good menu from the South African chef
8
Cheryl
Oct 4, 2023
·
Stayed 1 night
Great place, lovely breakfast
Great place, lovely breakfast
8
Judith
Aug 31, 2024
·
Stayed 4 nights
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
8
Jeff
May 24, 2024
·
Stayed 2 nights
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
10
Debbie
May 23, 2024
·
Stayed 1 night
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
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AI-generated summary based on recent guest reviews
6
Anthony
last week
·
Stayed 2 nights
This was a convenient stop on our Hadrian's Wall hike and we stayed here two nights. The studio room was sufficient but we thought this might be someone's flat. It was not very clean, tiny / weird shower. The price was very high for the amenities.
This was a convenient stop on our Hadrian's Wall hike and we stayed here two nights. The studio room was sufficient but we thought this might be someone's flat. It was not very clean, tiny / weird shower. The price was very high for the amenities.
4
Philip
Aug 13, 2026
·
Stayed 1 night
See previous review earlier
See previous review earlier
10
Philip
Aug 10, 2026
·
Stayed 1 night
Very impressed, great room, great breakfast, cant fault it. Only issue was WiFi did not connect. Can strongly recommend.
Very impressed, great room, great breakfast, cant fault it. Only issue was WiFi did not connect. Can strongly recommend.
10
Alister
Jul 17, 2026
·
Stayed 1 night
This was a really well organised room, everything worked well and it was very comfortable
This was a really well organised room, everything worked well and it was very comfortable
6
Victoria
Jul 5, 2026
·
Stayed 1 night
Ok for the price but no frills. Parking can be challenging with no dedicated spaces and located on a front street.
Ok for the price but no frills. Parking can be challenging with no dedicated spaces and located on a front street.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 22:00
Before 10:00
Security deposit
GBP 50 per accommodation on arrival.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Railway Apartments
Is parking available at the property?
Yes, free parking is available on-site.
What are the check-in and check-out times?
Check-in is from 15:00 to 22:00, and check-out is by 10:00. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property has handrails in stairways and well-lit paths to the entrance, but it is not wheelchair accessible.
What is the location of the hotel in relation to nearby attractions?
The hotel is located on the riverwalk in Hexham, just a 5-minute walk from Segedunum and 4 minutes by car from Northumberland National Park. It is also close to several other attractions, including Housesteads Fort and Museum, Vindolanda, and Hexham Abbey.
What are the policies regarding extra beds and cribs?
Extra beds are available for a fee of GBP 45.0 per night, and an advance request is required for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 105.36994271221161USD
- 2026-10-21: 105.90938049133301USD
- 2026-10-22: 105.36994271221161USD
- 2026-10-23: 118.53619436302186USD
- 2026-10-24: NO DATA
- 2026-10-25: 118.53619436302186USD
- 2026-10-26: 105.35995391624452USD
- 2026-10-27: 105.35995391624452USD
- 2026-10-28: 105.36994271221161USD
- 2026-10-29: 105.36994271221161USD
- 2026-10-30: 119.15554250988008USD
- 2026-10-31: 118.53619436302186USD
- 2026-11-01: 105.36994271221161USD
- 2026-11-02: 92.19371082481385USD
- 2026-11-03: 92.19371082481385USD
- 2026-11-04: 92.19371082481385USD
- 2026-11-05: 92.19371082481385USD
- 2026-11-06: 105.36994271221161USD
- 2026-11-07: 105.36994271221161USD
- 2026-11-08: 105.36994271221161USD
- 2026-11-09: 92.67320726875306USD
- 2026-11-10: 92.19371082481385USD
- 2026-11-11: 92.19371082481385USD
- 2026-11-12: 92.19371082481385USD
- 2026-11-13: 105.36994271221161USD
- 2026-11-14: 105.90938049133301USD
- 2026-11-15: 105.36994271221161USD
- 2026-11-16: 92.19371082481385USD
- 2026-11-17: 92.19371082481385USD
- 2026-11-18: 92.67320726875306USD
- 2026-11-19: 88.00808005817414USD
- 2026-11-20: 105.36994271221161USD
- 2026-11-21: 105.36994271221161USD
- 2026-11-22: 105.36994271221161USD
- 2026-11-23: 89.02701428123474USD
- 2026-11-24: 92.19371082481385USD
- 2026-11-25: 89.02701428123474USD
- 2026-11-26: 89.02701428123474USD
- 2026-11-27: 105.36994271221161USD
- 2026-11-28: 105.36994271221161USD
- 2026-11-29: 105.36994271221161USD
- 2026-11-30: 92.19371082481385USD
- 2026-12-01: 92.19371082481385USD
- 2026-12-02: 89.02701428123474USD
- 2026-12-03: 92.19371082481385USD
- 2026-12-04: 101.76371346794129USD
- 2026-12-05: 101.76371346794129USD
- 2026-12-06: 105.36994271221161USD
- 2026-12-07: 89.02701428123474USD
- 2026-12-08: 92.19371082481385USD
- 2026-12-09: 92.19371082481385USD
- 2026-12-10: 92.19371082481385USD
- 2026-12-11: 101.76371346794129USD
- 2026-12-12: 105.36994271221161USD
- 2026-12-13: 105.36994271221161USD
- 2026-12-14: 92.19371082481385USD
- 2026-12-15: 92.19371082481385USD
- 2026-12-16: 111.94307546195985USD
- 2026-12-17: 111.94307546195985USD
- 2026-12-18: 131.70243745445254USD
- 2026-12-19: 131.70243745445254USD
- 2026-12-20: 130.41322370246888USD
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Masks are required at the property for guests without COVID-19 vaccination
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 45.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Golf Course (nearby)
Fishing
Hiking
Allergy-Free Room Available
Activities
Golf Course (nearby)
Fishing
Hiking
Outdoor Furniture
Services
Designated Smoking Area
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Allergy-Free Room Available
Parking
Parking
Free Parking
Parking Onsite