The Social Hub Madrid
Property description
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and shopping on site. Additional amenities at this hotel include a communal living room and a banquet ha...
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Guest reviews
8.7
Fabulous
Based on 984 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At The Social Hub Madrid, travellers praise the central, walkable location near public transport and sights, the welcoming staff, and the lively, modern spaces with a rooftop bar, small pool, coworking areas and useful extras like free laundry.
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10
Caue
2 weeks ago
·
Stayed 3 nights
Coolest hotel in Madrid!
Coolest hotel in Madrid!
10
Mariama
3 weeks ago
·
Stayed 1 night
Great!
Great!
10
Sofie
4 weeks ago
·
Stayed 3 nights
Pool does not open before 1.5.
Pool does not open before 1.5.
2
mark
Mar 16, 2026
·
Stayed 3 nights
This was our experience staying 3 nights. Location is really good close to metro station and the Royal Palace thats about it for positives. *There are No Safes/ Locker in rooms. After our first morning exploring we returned back and our room door was not shut after cleaning. Thankfully nothing was missing as our passports and belonginings were there. For saftey we called the front desk to just let them know about it. They mentioned they noted it down for the manager and that was perfect. Next day of exploring we retuned back to our room this time door was locked. But what seems like retaliation the cleaning staff did not even make our bed. Just threw 2 new face towels in the bathroom and left. I took pictures of the state of the room and then infromed the front desk. The staff was appologetic and shocked, they told me to email the manager (madrid@thesocialhub.co) they infromed me they have forwaded my email and will get back to me shortly. So far no response which is the reason why im leaving a review. We travel to many cities over the past 5 years and never had complaints at anybof our stays. This is the first time im actually leaving a review for a hotel because of the lack of reponse. Hopefully this is a one off situation and not occur moving forward. (Will post pictures if hotel.com allows of how we came back to the "cleaned" room.
This was our experience staying 3 nights. Location is really good close to metro station and the Royal Palace thats about it for positives. *There are No Safes/ Locker in rooms. After our first morning exploring we returned back and our room door was not shut after cleaning. Thankfully nothing was missing as our passports and belonginings were there. For saftey we called the front desk to just let them know about it. They mentioned they noted it down for the manager and that was perfect. Next day of exploring we retuned back to our room this time door was locked. But what seems like retaliation the cleaning staff did not even make our bed. Just threw 2 new face towels in the bathroom and left. I took pictures of the state of the room and then infromed the front desk. The staff was appologetic and shocked, they told me to email the manager (madrid@thesocialhub.co) they infromed me they have forwaded my email and will get back to me shortly. So far no response which is the reason why im leaving a review. We travel to many cities over the past 5 years and never had complaints at anybof our stays. This is the first time im actually leaving a review for a hotel because of the lack of reponse. Hopefully this is a one off situation and not occur moving forward. (Will post pictures if hotel.com allows of how we came back to the "cleaned" room.
10
Doris
Mar 16, 2026
·
Stayed 3 nights
Yes, fast internet. Very friendly staff and excellent breakfast with lots of variety.
Yes, fast internet. Very friendly staff and excellent breakfast with lots of variety.
28 Cuesta de San Vicente, Austrias, Madrid, Madrid (and vicinity), Community of Madrid, Spain
Location
With a stay at The Social Hub Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and 8 minutes by foot from Gran Via. This hotel is 0.5 mi (0.9 km) from Royal Palace of Madrid and 1.5 mi (2.5 km) from Plaza Mayor.
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