Splendid Resort

This was a nice place 15 years ago maybe. Everyday we had to call the reception to get them to fix different things in the room. No working AC, no hot water, it was leaking water from the roof down on you when you sat on the toilet. Terrible experience. They show you restaurants on the map when You arrived that has been closed for many years. The ad says 4 restaurants and in real world it is one by the pool. That restaurant is very good but it is also the only restaurant. The kids club was also very nice with super nice personnel. But if you want a nice stay in Pula, do not pick this place. Our flight back home was scheduled at 9pm and check out was at 10 am. I begged them to compensate us with a room to 6 pm due to al the problems we had that week but there was no way the could do this. When i asked to speak to the manager over the phone I could not even get the managers number. I understand why, they would probably be drowning in complaints from the guests. We were not alone to have these kind of problems with our stay. Chose a other place to stay if you want a good stay in Pula!

This was not our first stay at Splendid Resort, which makes this experience particularly disappointing. We have previously stayed at this property and therefore booked it again based on our earlier positive experiences. Unfortunately, the standard during this stay had deteriorated significantly and did not meet the quality we had paid for or reasonably expected. During our stay we experienced numerous issues, including: • A broken toilet seat, which was cracked in several places. • A defective hairdryer that could not be used. • The inside handle of the entrance door was missing, making the door inconvenient to operate. • We booked accommodation for five guests, but the terrace contained only three outdoor chairs, meaning not everyone could sit outside together. • We requested replacement bed linen. When it finally arrived, staff knocked on our door at 8:45 a.m. despite us being on holiday with our family, including a teenager. Furthermore, we had to change all the bed linen ourselves. • The delivered linen was also incorrect. We received seven sheets and one duvet cover for a double duvet, although the apartment only contained single duvets, leaving us without usable duvet covers. • We specifically booked and paid for an apartment with garden view. Instead, our apartment overlooked the rear of surrounding buildings, with several air conditioning units creating constant noise throughout the day and nights

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Great location by the sea. Nice pool area and good snorkling. We got a lovely spatious spartment with an amazing sea view. Friendly staff and good communications if you want to go to Pula. Would love to come back!

The resort is on the sea in a very quiet place The rooms are big enough and comfortable The kitchen and bathroom have everything is needed excluding body wash and shampoo The reception is at the very entrance where the barrier is but they let you in with the car even if you didn’t check in so you might miss it and wonder around to look for it, so if you are tired from travelling might not be a great experience. The room had the toilet sit broken, the bidet tap spraying water everywhere and the bin under the sink in the kitchen broken too, I told the reception about it and in a couple of hours was sorted, staff is very nice and quick at taking action. The only thing that was not usable was the safe as the instructions did not correspond to the safe characteristics. The pool which by my understanding was included you need to pay for the lay downs so is a price to consider if you want to use it, plus they let children in with big inflatables so is not the best experience if you happen to go when there is more than one child around. Overall a nice experience, the view is amazing and the place very quiet, not far from Pola city by car is 10 minutes