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Hotel Cielo

47 $US

/nuit

Moyenne pour septembre

Hotel Cielo - Image 1

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Hotel Cielo - Image 3

Hotel Cielo - Image 4

Hotel Cielo - Image 5

Prix pour Hotel Cielo

Sélectionnez les dates pour voir les prix et les disponibilités

47 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Hotel Cielo, les prix par nuit s'élèvent en moyenne à 46 $US pendant le mois le moins cher (octobre) et à 120 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Hotel Cielo selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	100 $US
février	92 $US
mars	82 $US
avril	61 $US
mai	57 $US
juin	60 $US
juillet	58 $US
août	48 $US
septembre	47 $US
octobre	46 $US
novembre	65 $US
décembre	120 $US

Le plus cher : décembre (env. 120 $US)

Le moins cher : octobre (env. 46 $US)

À propos de cet établissement

Hôtel idéalement situé avec terrasse sur le toit, massages sur place et accès facile à la plage principale de Playa del Carmen.

Navette aéroport
Chambres non-fumeurs
Organisation d'excursions
Ménage
Salle de banquet
Coffre-fort

Emplacement

Calle 4 entre la 5ª y 10ª Avenida, Centre-ville de Playa del Carmen, Playa del Carmen, Quintana Roo, Mexique

Plus d'informations sur l'emplacement

Options de chambre

5

King Room with Balcony

Détails de la chambre

1 Grand Lit Double

Couchages 2

275 ft²

Vue sur la ville

Balcon

Climatisation

Salle de bain privée

Télévision

Entrée privée

5

Double Room

Détails de la chambre

1 Lit Double

Couchages 2

225 ft²

Climatisation

Salle de bain privée

Télévision

Entrée privée

6

King Room

Détails de la chambre

1 Grand Lit Double

Couchages 2

225 ft²

Vue sur la ville

Climatisation

Salle de bain privée

Télévision

Entrée privée

4

Quadruple Room

Détails de la chambre

2 Lits Doubles

Couchages 4

250 ft²

Climatisation

Salle de bain privée

Télévision

Entrée privée

4

Basic Triple Room

Détails de la chambre

1 Lit Double

et

1 Lit Simple

Couchages 3

250 ft²

Climatisation

Salle de bain privée

Télévision

Entrée privée

8

Family Room with Balcony

Détails de la chambre

1 Grand Lit Double

,

1 Lit Double

et

1 Lit Simple

Couchages 5

395 ft²

Vue sur la ville

Balcon

Climatisation

Salle de bain privée

Télévision

Entrée privée

Avis des voyageurs sur Hotel Cielo

8.2

Très bien

Basé sur 50 avis vérifiés

Qui séjourne ici ?

Affaires

1%

Couples

47%

Familles

17%

Groupes

19%

Solo

13%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Cielo, les voyageurs apprécient constamment l'emplacement central, à quelques pas de la Cinquième Avenue et de la plage, son charme traditionnel et son personnel accueillant, tout en notant une vie nocturne animée à proximité qui peut engendrer un bruit important tard dans la nuit.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Cielo, les voyageurs apprécient constamment l'emplacement central, à quelques pas de la Cinquième Avenue et de la plage, son charme traditionnel et son personnel accueillant, tout en notant une vie nocturne animée à proximité qui peut engendrer un bruit important tard dans la nuit.

Les chambres sont confortables, dans un style mexicain classique et, dans certains cas, spacieuses, bien que certains clients signalent des rideaux fins laissant passer la lumière et l'absence d'un mini-frigo, un client notant notamment un débit limité d'eau chaude. La propreté reçoit des éloges importants dans l'ensemble, avec seulement quelques signalements d'odeurs ou de cafards. Le restaurant attenant est apprécié pour sa cuisine savoureuse et sa commodité. Attendez-vous à un séjour charmant adapté aux voyageurs qui privilégient l'emplacement et le caractère plutôt qu'un calme absolu.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires soulignent un restaurant attenant avec une bonne cuisine et un accès facile. Peu d'autres aspects des installations sont abordés.

Avis de voyageur à ce sujet

8

Asmaaa

11 oct. 2025

·

A séjourné 3 nuits

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

Lorena

9 juil. 2025

·

A séjourné 2 nuits

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 déc. 2023

·

A séjourné 5 nuits

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 août 2025

·

A séjourné 5 nuits

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 févr. 2025

·

A séjourné 3 nuits

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

6

Michel

1 mars 2024

·

A séjourné 3 nuits

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

10

karen

28 juil. 2025

·

A séjourné 2 nuits

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 janv. 2026

·

A séjourné 1 nuit

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 févr. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 janv. 2025

·

A séjourné 3 nuits

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont généralement très propres et le service de ménage est loué dans les commentaires. Quelques clients ont signalé des problèmes tels que des odeurs ou la présence d'un cafard.

Avis de voyageur à ce sujet

4

Gumercindo

9 avr. 2023

·

A séjourné 2 nuits

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

6

Janine

12 avr. 2024

·

A séjourné 2 nuits

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

10

Vicente

30 déc. 2023

·

A séjourné 5 nuits

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

8

Rosa Maria Vasquez

17 sept. 2025

·

A séjourné 5 nuits

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

ADA

12 août 2025

·

A séjourné 5 nuits

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

Ruben

8 avr. 2025

·

A séjourné 6 nuits

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Kristen

25 janv. 2026

·

A séjourné 1 nuit

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres présentent une décoration traditionnelle et des lits confortables, avec certaines configurations spacieuses et des balcons. Plusieurs commentaires notent des rideaux fins laissant passer la lumière du matin et l'absence d'un mini-frigo.

Avis de voyageur à ce sujet

8

Asmaaa

11 oct. 2025

·

A séjourné 3 nuits

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

veronica

8 juil. 2024

·

A séjourné 1 nuit

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

8

Rosa Maria Vasquez

17 sept. 2025

·

A séjourné 5 nuits

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

zev

13 févr. 2025

·

A séjourné 3 nuits

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Gordon

10 oct. 2025

·

A séjourné 3 nuits

Only thing I would have changed was the curtains. A lot of light came into the room at night.

Only thing I would have changed was the curtains. A lot of light came into the room at night.

10

Vishnu

19 oct. 2025

·

A séjourné 1 nuit

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

6

Justin

3 juil. 2025

·

A séjourné 1 nuit

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

8

SANDRA

14 juil. 2025

·

A séjourné 5 nuits

Liked the property overall had all the needed amenities just wished it had a mini fridge

Liked the property overall had all the needed amenities just wished it had a mini fridge

10

Amr

7 févr. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Adrienne

12 janv. 2022

·

A séjourné 1 nuit

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est constamment aimable, serviable et attentionné, avec des mentions spéciales à la réception et à la direction pour leurs efforts supplémentaires.

Avis de voyageur à ce sujet

8

Asmaaa

11 oct. 2025

·

A séjourné 3 nuits

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 déc. 2025

·

A séjourné 1 nuit

Great location, friendly staff!

Great location, friendly staff!

10

Jason

28 avr. 2022

·

A séjourné 3 nuits

Excellent front desk staff.

Excellent front desk staff.

10

Rosalind

24 mars 2025

·

A séjourné 2 nuits

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

10

Vishnu

19 oct. 2025

·

A séjourné 1 nuit

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Tammy

27 févr. 2025

·

A séjourné 2 nuits

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

10

Camila

2 avr. 2025

·

A séjourné 6 nuits

Super friendly and helpful staff!

Super friendly and helpful staff!

10

karen

28 juil. 2025

·

A séjourné 2 nuits

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 janv. 2026

·

A séjourné 1 nuit

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Mitzi

11 janv. 2025

·

A séjourné 3 nuits

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central, à quelques pas de la Cinquième Avenue et à une courte distance de marche de la plage et des transports en commun. Le quartier animé occasionne du bruit tard le soir.

Avis de voyageur à ce sujet

8

Asmaaa

11 oct. 2025

·

A séjourné 3 nuits

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 déc. 2025

·

A séjourné 1 nuit

Great location, friendly staff!

Great location, friendly staff!

10

Vishnu

19 oct. 2025

·

A séjourné 1 nuit

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Ruben

8 avr. 2025

·

A séjourné 6 nuits

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Dwayne

9 déc. 2024

·

A séjourné 3 nuits

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

10

karen

28 juil. 2025

·

A séjourné 2 nuits

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 janv. 2026

·

A séjourné 1 nuit

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 févr. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Marciel

9 sept. 2023

·

A séjourné 8 nuits

Location is everything. Right in the heart of PDC.

Location is everything. Right in the heart of PDC.

10

Ana

28 mai 2025

·

A séjourné 7 nuits

It is great one block to the beach! It is safe! Close to stores and restaurants!

It is great one block to the beach! It is safe! Close to stores and restaurants!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant sur place ou attenant est apprécié pour sa cuisine savoureuse et sa commodité. Un commentaire mentionne une musique forte provenant d'un établissement voisin.

Avis de voyageur à ce sujet

8

Lorena

9 juil. 2025

·

A séjourné 2 nuits

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 déc. 2023

·

A séjourné 5 nuits

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 août 2025

·

A séjourné 5 nuits

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 févr. 2025

·

A séjourné 3 nuits

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Kristen

25 janv. 2026

·

A séjourné 1 nuit

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 févr. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 janv. 2025

·

A séjourné 3 nuits

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Michel

1 mars 2024

·

A séjourné 3 nuits

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

10

Henrique Hideki

il y a 2 semaines

·

A séjourné 1 nuit

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

10

Carlos Manuel González

15 juin 2026

·

A séjourné 6 nuits

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

10

Alejandro

27 mai 2026

·

A séjourné 1 nuit

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

8

teodulo

15 mai 2026

·

A séjourné 2 nuits

Na/good

Na/good

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $46	19 $45
20 $44	21 $46	22 $45	23 $44	24 $45	25 $43	26 $42
27 $42	28 $44	29 $42	30 $43

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 23:59 L'heure de départ se termine à 12:00

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Hotel Cielo - Termes et conditions :

Politique d'annulation : Non remboursable. En cas d'annulation tardive ou de non-présentation, la première nuit de votre séjour vous sera facturée.

Enregistrement à partir de 15:00 à 24:00.
Départ avant 12:00.

Paiement à l'arrivée par espèces, cartes de crédit et de débit.
Cet établissement effectuera une pré-autorisation sur votre carte avant votre arrivée.

Taxes incluses 21 %

Généralités :
Réception 24 heures sur 24.
Pas de couvre-feu.
Animaux non admis.
Non-fumeur.

À votre arrivée au Hotel Cielo, vous serez assisté par le personnel de la réception, service 24 heures sur 24.
Vous devez présenter les documents suivants :
- Lettre de confirmation
- Pièce d'identité en cours de validité de tous les clients
- Dépôt de garantie de 500.00 pesos par chambre, remboursable au moment du départ.
- Numéro de téléphone de contact, adresse e-mail et signature d'enregistrement.
Immédiatement après, on vous remettra la clé de la chambre et vous y serez accompagné.

Hotel Cielo - Termes et conditions :

Politique d'annulation : Non remboursable. En cas d'annulation tardive ou de non-présentation, le montant de la première nuit de votre séjour vous sera facturé.

Enregistrement (Check-in) de 15:00 à 24:00.
Départ (Check-out) avant 12:00.

Paiement à l'arrivée par espèces, cartes de crédit et de débit.
Cet établissement procédera à une pré-autorisation de votre carte avant votre arrivée.

Taxes incluses 21 %

Généralités :
Réception ouverte 24 heures sur 24.
Pas de couvre-feu.
Animaux non admis.
Espace non fumeur.

À votre arrivée à l'Hotel Cielo, vous serez assisté par le personnel de la réception, service disponible 24 heures sur 24.
Vous devez présenter les documents suivants :
- Lettre de confirmation
- Pièce d'identité en cours de validité pour tous les clients
- Dépôt de garantie de 500.00 pesos par chambre, remboursable au moment du départ.
- Numéro de téléphone de contact, adresse e-mail et signature d'enregistrement.
Immédiatement après, on vous remettra la clé de la chambre et vous y serez accompagné.