Hotel Leonardo Da Vinci

Family-friendly, Excellent location, lake views, free parking

The front desk staff were mean. They are not welcoming at all. They seem to have forgotten that they are in the hospitality industry. There was no bell man upon my arrival. Additionally, On my departure when I asked for a bell man it felt like pulling teeth. When they finally agreed to provide the bell man, he only brought my heavy bags and only to the front desk and not closet or into my car. Overall, the customer service was poor

Hotel was is a great location, lots of parking avaliable. Staff looked miserable. Rooms were dated but it was clean. Pools were good, never any issues getting a sun lounger, life guards at pools and lake. They were quite strict with no jumping into the pool allowed. Lots of sun loungers at the lake. Drinks although only a small selection of spirits were all self service. Snacks avaliable in the lobby all day (cakes, crisp etc) Ice cream avaliable all day and ice lollys when the pool area was open. Food - overall it wasnt great, pizza and chips were avaliable every lunchtime. There was a roast being carved each dinner time. It was edible for the few days we were there. Breakfast was cold.

Fabulous stay very welcoming and great good and facilities .

Amazing location with spectacular views. Clean, basic room cleaned daily. Wonderful pools. Food was fine and value for money. We would definitely recommend this hotel.