Down Hall Hotel
US$200
/ night
Avg. for September
Select dates to see prices and availability
US$200
/ night
Avg. for September
Monthly average prices
Nightly prices at Down Hall Hotel average US$181 in the cheapest month (March) and US$244 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$184 |
| February | US$186 |
| March | US$181 |
| April | US$184 |
| May | US$219 |
| June | US$244 |
| July | US$224 |
| August | US$182 |
| September | US$200 |
| October | US$190 |
| November | US$191 |
| December | US$198 |
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Sept · US$200
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Most expensive: June (~US$244)
Cheapest: March (~US$181)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor tennis court, and a sauna. Additional features at this hotel in...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bishop's Stortford? This hotel has 9591 square feet (891 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite for dinner at The Garden Room, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 98 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
Located in Bishop's Stortford, Down Hall Hotel is in a rural location, within a 10-minute drive of Maize Maze and Hatfield Forest Country Park. This spa hotel is 4.5 mi (7.3 km) from Pishiobury Park and 5 mi (8 km) from The Leventhorpe Leisure Centre.
What's nearby
Maize Maze(4.4 Miles)
Pishiobury Park(4.5 Miles)
Hatfield Forest Country Park(4.7 Miles)
The Leventhorpe Leisure Centre(5 Miles)
Saint Nicholas Church, Moreton(5.3 Miles)
The Gibberd Garden(5.5 Miles)
Rhodes Arts Complex(6.2 Miles)
Southern Parkland Country Park(6.5 Miles)
Battlefield Live Hertfordshire(6.7 Miles)
Harlow Falconry(6.9 Miles)
Chipping Ongar Leisure Centre(7.2 Miles)
Bishop's Stortford Golf Club(7.2 Miles)
Great Stony Park(7.3 Miles)
Grange Paddocks Leisure Centre(7.4 Miles)
Bouncers Dog Park(7.4 Miles)
Stansted Airport (STN)(8.6 Miles)
London City Airport (LCY)(29 Miles)
Luton Airport (LTN)(50.3 Miles)
London (SEN-Southend)(34.1 Miles)
Cambridge (CBG)(35.6 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Tennis courts
Location
Hatfield Heath, Hatfield Heath, England, United Kingdom
Maize Maze (4.4 Miles)
Pishiobury Park (4.5 Miles)
Hatfield Forest Country Park (4.7 Miles)
The Leventhorpe Leisure Centre (5 Miles)
Saint Nicholas Church, Moreton (5.3 Miles)
The Gibberd Garden (5.5 Miles)
Guest reviews
9.1
Superb
Based on 1,001 verified reviews
Who stays here?
Business
16%
Couple
51%
Family
15%
Group
14%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Down Hall Hotel, travellers praise the grand historic setting, extensive grounds and tasteful decor, along with generally friendly, professional service and comfortable rooms; many also enjoy the bar and dining options, and several guests note relaxing spa treatments.
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What guests think
At Down Hall Hotel, travellers praise the grand historic setting, extensive grounds and tasteful decor, along with generally friendly, professional service and comfortable rooms; many also enjoy the bar and dining options, and several guests note relaxing spa treatments.
The most frequent complaint is the lack of air conditioning, with some rooms uncomfortably hot and windows that barely open; a minority also find certain rooms small, dated, noisy or with disappointing views. Food is often praised but breakfast service and coffee machines can be chaotic, prices feel high to some, and the spa frequently requires pre-booking, can feel small, and may have cold or limited thermal facilities. Expect a picturesque country stay with warm service and amenities, but check room type, temperature options and spa access before booking.
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AI-generated summary based on recent guest reviews
Facilities
Extensive grounds and characterful public spaces are praised, and some guests enjoy the spa. However, the spa often requires advance booking and extra fees, can feel small or cold, there is no main pool, bar prices are high, and the drive/car park has potholes.
Related guest reviews
10
Maria Lorraine
24 Jul 2025
·
Stayed 2 nights
A truly luxurious and special hotel, beautifully decorated and maintained. Outstanding staff, lovely grounds to wander in, and excellent spa, we loved our stay.
A truly luxurious and special hotel, beautifully decorated and maintained. Outstanding staff, lovely grounds to wander in, and excellent spa, we loved our stay.
8
Bhaveet
14 Mar 2025
·
Stayed 1 night
This is a beautiful property. Whoever has completed the interior design and decorating should be commended - very classy. We happened to visit on a weekend where the weather was stunning, which made everything so much nicer and meant we could spend almost all day outdoors enjoying the grounds and patio area. If the weather wasn't great I suspect we'd have got bored. The staff are very good, the food was excellent. The property and grounds are very clean and tastefully furnished. Compared to our spa hotels, I would say the gym and spa at this hotel is a big let down. The gym is very small and limited in terms of equipment. The spa is very basic, not much more than what you'd expect at a half decent gym. Overall we had a great time, significantly help by the stunning weather. If we were to visit again it would be on a similarly warm day and it would probably be just a day trip.
This is a beautiful property. Whoever has completed the interior design and decorating should be commended - very classy. We happened to visit on a weekend where the weather was stunning, which made everything so much nicer and meant we could spend almost all day outdoors enjoying the grounds and patio area. If the weather wasn't great I suspect we'd have got bored. The staff are very good, the food was excellent. The property and grounds are very clean and tastefully furnished. Compared to our spa hotels, I would say the gym and spa at this hotel is a big let down. The gym is very small and limited in terms of equipment. The spa is very basic, not much more than what you'd expect at a half decent gym. Overall we had a great time, significantly help by the stunning weather. If we were to visit again it would be on a similarly warm day and it would probably be just a day trip.
2
Kane
3 Feb 2025
·
Stayed 1 night
Place is stunning HOWEVER please make sure you pre book the spa as it doesn’t come included in the room (which is silly) we booked this for my girlfriends birthday and found out on the day spa is fully booked even though the hotel seemed dead. everything is clean staff aren’t too bad, food and service was bang average food was poor tbh, girlfriends chicken wasn’t cooked properly and for the price of everything its was below par compared to when we went to Rowhill grange the year before and it was amazing this place was a real let down for us.
Place is stunning HOWEVER please make sure you pre book the spa as it doesn’t come included in the room (which is silly) we booked this for my girlfriends birthday and found out on the day spa is fully booked even though the hotel seemed dead. everything is clean staff aren’t too bad, food and service was bang average food was poor tbh, girlfriends chicken wasn’t cooked properly and for the price of everything its was below par compared to when we went to Rowhill grange the year before and it was amazing this place was a real let down for us.
8
Beverley
31 Aug 2025
·
Stayed 1 night
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
8
Rafael
6 Mar 2023
·
Stayed 1 night
Friendly staff. Use of pool/ spa should be included
Friendly staff. Use of pool/ spa should be included
10
Hemanth
3 Jan 2023
·
Stayed 1 night
Fantastic hotel with wonderful staff. Spent a night there with the family and the dog and the place was great. Huge grounds for walks with the dog and a wonderful doggy welcome package. The Fox Bar was great and the wife was able to enjoy the spa. Will be back for sure!
Fantastic hotel with wonderful staff. Spent a night there with the family and the dog and the place was great. Huge grounds for walks with the dog and a wonderful doggy welcome package. The Fox Bar was great and the wife was able to enjoy the spa. Will be back for sure!
10
JULIE
8 Aug 2025
·
Stayed 2 nights
Hotel lovely in great surroundings. Room clean but bathroom needed refreshing.(the door). we had dinner in the bar although a little pricey food was excellent and plenty of it. The only down side was the state of the drive with quite a few pot holes could be a problem if unsteady on your feet and not good on the car tyres.
Hotel lovely in great surroundings. Room clean but bathroom needed refreshing.(the door). we had dinner in the bar although a little pricey food was excellent and plenty of it. The only down side was the state of the drive with quite a few pot holes could be a problem if unsteady on your feet and not good on the car tyres.
10
Lesley
1 Feb 2025
·
Stayed 1 night
This was by far one of the best stately manor/Halls we have stayed at, The House is breathtaking and spacious, free parking and breakfast was included in the Price. The fine dining was excellent but pricey, Therr was a cheaper option in the lounge bar. Drinks expensive but well worth it for the experience. Spa and hydra pools not included but was very nice. The best thing about the hotel were the staff. Polite, helpful and attentive, by far the best service we have had in a long while. Thoroughly impressed and highly recommended
This was by far one of the best stately manor/Halls we have stayed at, The House is breathtaking and spacious, free parking and breakfast was included in the Price. The fine dining was excellent but pricey, Therr was a cheaper option in the lounge bar. Drinks expensive but well worth it for the experience. Spa and hydra pools not included but was very nice. The best thing about the hotel were the staff. Polite, helpful and attentive, by far the best service we have had in a long while. Thoroughly impressed and highly recommended
8
Hassan
30 Dec 2024
·
Stayed 1 night
Nice hotel but spa too small and cold. Not a spa destination since no pool either. Water in the shower in the room was cold too.
Nice hotel but spa too small and cold. Not a spa destination since no pool either. Water in the shower in the room was cold too.
4
Hannah
21 Jul 2025
·
Stayed 1 night
Not informed that we needed to pre book the spa and unfortunately it was fully booked for the duration of our stay, which was the only reason we booked a spa hotel
Not informed that we needed to pre book the spa and unfortunately it was fully booked for the duration of our stay, which was the only reason we booked a spa hotel
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean rooms and well-kept grounds are noted across reviews. Some report lapses such as dust, dead bugs, dated or scuffed bathrooms, dirty spa areas, and room-service trays or linen left in corridors.
Related guest reviews
6
Doja
7 Sept 2024
·
Stayed 1 night
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.
6
Diana
29 Oct 2023
·
Stayed 5 nights
The reception task is great and was very helpful. June selected and made a reservation at a wonderful restaurant we thoroughly enjoyed. The original room we were assigned had insect nests. The hotel kindly moved us to another room, though it was much smaller and needed some cleaning. For example, had I had cleaning supplies I would have washed/dusted the wooden blinds in the bathroom, cleaned spots of mold in the tub/shower, and wiped the outside window sills.
The reception task is great and was very helpful. June selected and made a reservation at a wonderful restaurant we thoroughly enjoyed. The original room we were assigned had insect nests. The hotel kindly moved us to another room, though it was much smaller and needed some cleaning. For example, had I had cleaning supplies I would have washed/dusted the wooden blinds in the bathroom, cleaned spots of mold in the tub/shower, and wiped the outside window sills.
10
Stuart
22 Sept 2025
·
Stayed 1 night
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
10
Carl
18 Nov 2024
·
Stayed 1 night
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
8
Beverley
31 Aug 2025
·
Stayed 1 night
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
10
Susan
22 Feb 2024
·
Stayed 1 night
The hotel was clean, comfortable and convenient. Rooms very comfy, with great pillows. Very nice bathroom with lovely complimentary toiletries and fluffy towels. Bar has a very good range of drinks and the menu is varied. Prices as you would expect from a 4* of this calibre. Grounds are beautiful and parking is plentiful. Recommend and look forward to staying again.
The hotel was clean, comfortable and convenient. Rooms very comfy, with great pillows. Very nice bathroom with lovely complimentary toiletries and fluffy towels. Bar has a very good range of drinks and the menu is varied. Prices as you would expect from a 4* of this calibre. Grounds are beautiful and parking is plentiful. Recommend and look forward to staying again.
4
Madeleine
25 Aug 2023
·
Stayed 2 nights
Staff were incredibly stressed and one member of staff sighed when I asked for drinks. The food was delicious but the portion sizes were tiny considering the pricing!! The bed was comfy and the room was nice and clean, it was warm and the fan came in handy. There was however breakfast trays left in the hallways for several hours, observed from 09:30 until at least 12:30, dirty linen was also left in the hallways under the stairs.
Staff were incredibly stressed and one member of staff sighed when I asked for drinks. The food was delicious but the portion sizes were tiny considering the pricing!! The bed was comfy and the room was nice and clean, it was warm and the fan came in handy. There was however breakfast trays left in the hallways for several hours, observed from 09:30 until at least 12:30, dirty linen was also left in the hallways under the stairs.
6
Renee
8 Apr 2025
·
Stayed 1 night
My room wasnt as clean as it could have been.
My room wasnt as clean as it could have been.
10
JULIE
8 Aug 2025
·
Stayed 2 nights
Hotel lovely in great surroundings. Room clean but bathroom needed refreshing.(the door). we had dinner in the bar although a little pricey food was excellent and plenty of it. The only down side was the state of the drive with quite a few pot holes could be a problem if unsteady on your feet and not good on the car tyres.
Hotel lovely in great surroundings. Room clean but bathroom needed refreshing.(the door). we had dinner in the bar although a little pricey food was excellent and plenty of it. The only down side was the state of the drive with quite a few pot holes could be a problem if unsteady on your feet and not good on the car tyres.
6
Jayne
28 May 2023
·
Stayed 1 night
We were only staying for 1 night, 5 hrs to drive and then allocated a room with a view over the car park, quite disappointing given the nightly rate. The pillows were awful and in desperate need of replacing, staff aren’t particularly welcoming, warm or friendly. Breakfast was really poor, no turn down service in the room. I have a bad back and struggled to open some of the doors to get to our room. We also booked the spa and couldn’t use the thermal pool as it was freezing, steam room didn’t work and the loungers outside had no covers and the area and floor is filthy. Hotel ordered us a taxi and they charge us £28 to go 5 miles yet we only paid a local cab £12 to return!! I think on check out guests should be asked if everything is/was okay but the guy seemed more interested in whether we had any extras to pay for and clearly uninterested if we were happy guests. I had such high expectations from the website but this is just a very mediocre hotel pretending to be something it isn’t! We will not be returning and we will not be recommending this hotel to our family and friends.
We were only staying for 1 night, 5 hrs to drive and then allocated a room with a view over the car park, quite disappointing given the nightly rate. The pillows were awful and in desperate need of replacing, staff aren’t particularly welcoming, warm or friendly. Breakfast was really poor, no turn down service in the room. I have a bad back and struggled to open some of the doors to get to our room. We also booked the spa and couldn’t use the thermal pool as it was freezing, steam room didn’t work and the loungers outside had no covers and the area and floor is filthy. Hotel ordered us a taxi and they charge us £28 to go 5 miles yet we only paid a local cab £12 to return!! I think on check out guests should be asked if everything is/was okay but the guy seemed more interested in whether we had any extras to pay for and clearly uninterested if we were happy guests. I had such high expectations from the website but this is just a very mediocre hotel pretending to be something it isn’t! We will not be returning and we will not be recommending this hotel to our family and friends.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious and comfortable, with some offering quiet stays. Recurring issues include no air conditioning and very warm rooms, occasional small or dated layouts, limited window opening, weak showers, poor views, and some noise near service areas or events.
Related guest reviews
8
Benjamin
27 May 2025
·
Stayed 1 night
Absurdly tiny room, vey hot. Lovely breakfast Nice grounds Lovely staff
Absurdly tiny room, vey hot. Lovely breakfast Nice grounds Lovely staff
2
TW
29 Jun 2025
·
Stayed 1 night
Impossible to sleep at night given room temperatures of 28 degrees +; without availability of AC. Windows don’t fully open. In the modern era, a far more comfortable sleep would have been had at a Travelodge, Premier Inn etc for a third of the price. And the food quality: £25-30 a dish for Wetherspoons quality. Again, better off just going to Spoons! Good venue for an event; terrible place to stay.
Impossible to sleep at night given room temperatures of 28 degrees +; without availability of AC. Windows don’t fully open. In the modern era, a far more comfortable sleep would have been had at a Travelodge, Premier Inn etc for a third of the price. And the food quality: £25-30 a dish for Wetherspoons quality. Again, better off just going to Spoons! Good venue for an event; terrible place to stay.
4
Jackie
20 Jun 2023
·
Stayed 1 night
Room was small, cramped and very very hot. They had a small fan which as useless and the windows opened about 10cm. Our view was on to a black tiled roof and out room was just big enough to have a king size bed.
Room was small, cramped and very very hot. They had a small fan which as useless and the windows opened about 10cm. Our view was on to a black tiled roof and out room was just big enough to have a king size bed.
4
Joan
30 Aug 2024
·
Stayed 1 night
Horrible! Never again the room was above the kitchen and the rubbish bins! Flys and noise made the room unbearable, constant noise from the extraction fans goingon - with the weather being warm and not having air conditioning made the room so hot having needing the window open the only option - staff did move me but it’s was so late and spoilt a very special occasion
Horrible! Never again the room was above the kitchen and the rubbish bins! Flys and noise made the room unbearable, constant noise from the extraction fans goingon - with the weather being warm and not having air conditioning made the room so hot having needing the window open the only option - staff did move me but it’s was so late and spoilt a very special occasion
8
Chris
18 Aug 2025
·
Stayed 1 night
Beautiful hotel and surroundings. We were wedding guests for the steel/leach wedding 10/9/25. Room was lovely. We were VERY disappointed being in a room, 210, with NO view due to the roof being outside our window,
Beautiful hotel and surroundings. We were wedding guests for the steel/leach wedding 10/9/25. Room was lovely. We were VERY disappointed being in a room, 210, with NO view due to the roof being outside our window,
10
Sharon
26 Aug 2025
·
Stayed 1 night
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
8
Anthony
21 Feb 2025
·
Stayed 1 night
Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
2
Hayley
3 May 2025
·
Stayed 1 night
We could have a had a wonderful stay but unfortunately the room was very hot we actually woke up in puddles of sweat we had a window open there is very poor air flow
We could have a had a wonderful stay but unfortunately the room was very hot we actually woke up in puddles of sweat we had a window open there is very poor air flow
10
Sofa
20 Oct 2025
·
Stayed 1 night
We stayed for 1 night with a toddler, plenty to keep the little one entertained with a play area and large grounds to explore. Room was also very spacious, we stayed in an executive room. Even with an additional bed, the room had plenty of room. Loved it so much, we’ve since rebooked.
We stayed for 1 night with a toddler, plenty to keep the little one entertained with a play area and large grounds to explore. Room was also very spacious, we stayed in an executive room. Even with an additional bed, the room had plenty of room. Loved it so much, we’ve since rebooked.
10
Lynsey
26 Jul 2023
·
Stayed 1 night
Beautiful building, needs a little TLC as there was an issue with the water in our room, we were promptly moved to a better room. Staff are friendly and social while retaining a professional manner. The grounds are stunning- I’ve stayed here several times and will definitely be back soon, as they never disappoint!
Beautiful building, needs a little TLC as there was an issue with the water in our room, we were promptly moved to a better room. Staff are friendly and social while retaining a professional manner. The grounds are stunning- I’ve stayed here several times and will definitely be back soon, as they never disappoint!
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, professional and accommodating, with staff often going out of their way to help. There are occasional lapses in training or responsiveness, including slow check-in, breakfast chaos, miscommunication about lifts, billing or taxi pricing, and limited remedies for overheated rooms.
Related guest reviews
8
stephen
16 Jul 2025
·
Stayed 1 night
Receptionist told us we had to walk up two flights of stairs as no lift. However there was a lift she obviously has not been shown her way around. However she was very pleasant just lack of training
Receptionist told us we had to walk up two flights of stairs as no lift. However there was a lift she obviously has not been shown her way around. However she was very pleasant just lack of training
10
Timothy Martin
24 Jul 2025
·
Stayed 2 nights
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
10
Stuart
22 Sept 2025
·
Stayed 1 night
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
6
Rob
16 May 2025
·
Stayed 1 night
A word of warning, this hotel has no air-con and is VERY hot - my room was 36c, the windows opened about 10cm and they couldn't switch my room or move me anywhere, should've researched it myself more. Staff wouldn't do anything to rectify the issue other than provide more fans. Think if you stayed in a chain hotel you'd be at least given some kind of compensation, it doesn't have to be much but a gesture brings the situation under control. Nothing was offered.
A word of warning, this hotel has no air-con and is VERY hot - my room was 36c, the windows opened about 10cm and they couldn't switch my room or move me anywhere, should've researched it myself more. Staff wouldn't do anything to rectify the issue other than provide more fans. Think if you stayed in a chain hotel you'd be at least given some kind of compensation, it doesn't have to be much but a gesture brings the situation under control. Nothing was offered.
8
Robin
22 Aug 2025
·
Stayed 2 nights
It was very beautiful setting staff attentive. Breakfast disappointing toaster machine poor and a coffee machine que for it ! Really not what you expect at breakfast no menus first morning for breakfast provided all a bit chaotic at breakfast unlike dinner first class . Reception staff don’t re act to requests or problems need training.
It was very beautiful setting staff attentive. Breakfast disappointing toaster machine poor and a coffee machine que for it ! Really not what you expect at breakfast no menus first morning for breakfast provided all a bit chaotic at breakfast unlike dinner first class . Reception staff don’t re act to requests or problems need training.
6
Anneliese
13 Dec 2024
·
Stayed 1 night
Booked through Hotels.com 5 rooms bed and breakfast. Hotel had us down as breakfast only so we had to pay again for it - when I queried they said it was down to Hotels.com, not them. Everyone then had to pay £10 except myself who for some reason was made to pay £15 (despite being told on the phone by reservations when I called to query the bed and breakfast situation that it would be £10). When I queried why I had to pay more, I was met with a smile but no explanation or offer to sort. In te grand scheme of things, £5 is nothing but its the principle. Room was lovely and clean, bar staff were fab, food was nice but the restaurant was soulless.
Booked through Hotels.com 5 rooms bed and breakfast. Hotel had us down as breakfast only so we had to pay again for it - when I queried they said it was down to Hotels.com, not them. Everyone then had to pay £10 except myself who for some reason was made to pay £15 (despite being told on the phone by reservations when I called to query the bed and breakfast situation that it would be £10). When I queried why I had to pay more, I was met with a smile but no explanation or offer to sort. In te grand scheme of things, £5 is nothing but its the principle. Room was lovely and clean, bar staff were fab, food was nice but the restaurant was soulless.
6
Karen
18 Apr 2023
·
Stayed 1 night
Checkin is 3pm but check out is 11am which I feel is too early. We came up for a 70th birthday party. Hotel was nice, rooms nice, staff friendly though. Be aware of booking taxis via Reception, no one warned us they would charge £20 to go 1.6 miles though.
Checkin is 3pm but check out is 11am which I feel is too early. We came up for a 70th birthday party. Hotel was nice, rooms nice, staff friendly though. Be aware of booking taxis via Reception, no one warned us they would charge £20 to go 1.6 miles though.
6
Michael
22 Jun 2025
·
Stayed 1 night
Very delayed check in
Very delayed check in
10
Rhona
24 Mar 2025
·
Stayed 1 night
We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍
We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍
6
Amy
22 Jun 2025
·
Stayed 1 night
I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable
I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable
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AI-generated summary based on recent guest reviews
Location
Scenic, quiet countryside setting that’s convenient for Stansted Airport and relaxing breaks. The remote location means fewer nearby alternatives, so guests often rely on on-site dining and services.
Related guest reviews
10
Sophia
13 Apr 2023
·
Stayed 2 nights
Tranquil location and beautiful grounds. Just what we needed for a restful break. The staff were helpful, friendly and professional. Every need is thought of and provided. Only one complaint and that was some noise from what appeared to be pipes in the early hours of the morning but other than that a lovely place to stay.
Tranquil location and beautiful grounds. Just what we needed for a restful break. The staff were helpful, friendly and professional. Every need is thought of and provided. Only one complaint and that was some noise from what appeared to be pipes in the early hours of the morning but other than that a lovely place to stay.
10
Brad
19 Jul 2023
·
Stayed 1 night
This is a stunning property for the money, and we thoroughly enjoyed our stay. It was a perfect location near Stansted Airport where we had just come back from Morocco. Next time we'll stay longer to take full advantage of the grounds which include tennis, croquet and a human sized chess board and hopefully ride bikes around the neighboring villages. Highly recommend !
This is a stunning property for the money, and we thoroughly enjoyed our stay. It was a perfect location near Stansted Airport where we had just come back from Morocco. Next time we'll stay longer to take full advantage of the grounds which include tennis, croquet and a human sized chess board and hopefully ride bikes around the neighboring villages. Highly recommend !
10
Jeremy
30 Aug 2023
·
Stayed 1 night
Last minute booking becuase of air traffic control flights all cancelled. Booked into closest hotel to airport that had space for 8 of us. Wonderful surprise. Great meal. Great service. Stunning place. Shame we had to leave at 5am in the dark
Last minute booking becuase of air traffic control flights all cancelled. Booked into closest hotel to airport that had space for 8 of us. Wonderful surprise. Great meal. Great service. Stunning place. Shame we had to leave at 5am in the dark
10
Rosanne
26 Jan 2025
·
Stayed 2 nights
Beautiful building in quiet area, super friendly staff, comfy beds, delicious food and drinks, excellent breakfast buffet
Beautiful building in quiet area, super friendly staff, comfy beds, delicious food and drinks, excellent breakfast buffet
10
silvia
13 Jul 2023
·
Stayed 1 night
It is an amazing place so conveniently located if traveling out of Stanstead airport. It exceeded all of our expectations.
It is an amazing place so conveniently located if traveling out of Stanstead airport. It exceeded all of our expectations.
10
Tricia
15 Jun 2024
·
Stayed 1 night
Lovely quiet situation, just what we needed
Lovely quiet situation, just what we needed
6
Jane
17 Jun 2025
·
Stayed 2 nights
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
8
Wendy
26 Dec 2023
·
Stayed 1 night
Dog friendly hotel close to Stansted which fitted what we needed for a handover of a dog before a flight and it was a special family treat for Christmas. Extremely friendly and courteous staff, they were all outstanding from reception to dining room and bar, everyone. Lovely rooms prepared with pride.
Dog friendly hotel close to Stansted which fitted what we needed for a handover of a dog before a flight and it was a special family treat for Christmas. Extremely friendly and courteous staff, they were all outstanding from reception to dining room and bar, everyone. Lovely rooms prepared with pride.
10
HAYLEY
1 May 2024
·
Stayed 3 nights
amazing hotel friendly helpful staff definitely stay here again location good
amazing hotel friendly helpful staff definitely stay here again location good
10
Annette
6 Feb 2025
·
Stayed 2 nights
The staff were amazing nothing was too much trouble. We liked the open fire and a space where we could sit and relax without having to sit in our room. The grounds were lovely. Nice place to relax.
The staff were amazing nothing was too much trouble. We liked the open fire and a space where we could sit and relax without having to sit in our room. The grounds were lovely. Nice place to relax.
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AI-generated summary based on recent guest reviews
Dining
Many guests rate dinners and bar food highly, but several find breakfast service disorganized, coffee machines unreliable, and prices or portions not good value. Overall food quality is often good, yet experiences vary between venues such as the Garden Room and the bar.
Related guest reviews
10
david
26 Mar 2024
·
Stayed 2 nights
The Hotel and grounds are lovely, the staff were all really helpful and friendly. Breakfast was excellent, as was the food served in the Fox bar. The food served in the Garden Room was delicious but way over priced. Top tip - eat in the Fox bar!
The Hotel and grounds are lovely, the staff were all really helpful and friendly. Breakfast was excellent, as was the food served in the Fox bar. The food served in the Garden Room was delicious but way over priced. Top tip - eat in the Fox bar!
10
Nikki
17 Jun 2025
·
Stayed 1 night
Beautiful hotel, great staff, fantastic food in the garden restaurant
Beautiful hotel, great staff, fantastic food in the garden restaurant
10
James
4 Aug 2025
·
Stayed 1 night
Good as above, slight issue with cold plate at breakfast, £50.00 for two plates of fish and chips excessive!
Good as above, slight issue with cold plate at breakfast, £50.00 for two plates of fish and chips excessive!
6
susan
15 Jan 2023
·
Stayed 1 night
I think for the price that the hotel charge it should not be a buffet breakfast. I was disappointed as is was not hot only barley warm. Very disappointed! Called for room service and it took a long time for someone to answer the phone. The food was extremely disappointing.
I think for the price that the hotel charge it should not be a buffet breakfast. I was disappointed as is was not hot only barley warm. Very disappointed! Called for room service and it took a long time for someone to answer the phone. The food was extremely disappointing.
8
Robin
22 Aug 2025
·
Stayed 2 nights
It was very beautiful setting staff attentive. Breakfast disappointing toaster machine poor and a coffee machine que for it ! Really not what you expect at breakfast no menus first morning for breakfast provided all a bit chaotic at breakfast unlike dinner first class . Reception staff don’t re act to requests or problems need training.
It was very beautiful setting staff attentive. Breakfast disappointing toaster machine poor and a coffee machine que for it ! Really not what you expect at breakfast no menus first morning for breakfast provided all a bit chaotic at breakfast unlike dinner first class . Reception staff don’t re act to requests or problems need training.
10
Ronnie
29 Jun 2025
·
Stayed 1 night
A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
8
Anthony
21 Feb 2025
·
Stayed 1 night
Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
8
Simon
17 Jun 2025
·
Stayed 1 night
Staff and grounds are great Food, not so good
Staff and grounds are great Food, not so good
10
Sue
3 Aug 2025
·
Stayed 1 night
Lovely hotel. Only negative was the coffee machine at breakfast. Only one, not great coffee and kept breaking down. Would have been nice to have coffee/tea served at the table.
Lovely hotel. Only negative was the coffee machine at breakfast. Only one, not great coffee and kept breaking down. Would have been nice to have coffee/tea served at the table.
8
Deborah
13 Aug 2025
·
Stayed 1 night
Breakfast choices were excellent.
Breakfast choices were excellent.
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AI-generated summary based on recent guest reviews
10
VINCENT
3 weeks ago
·
Stayed 1 night
It was a lovely stay with my wife and my pups. Highly recommended
It was a lovely stay with my wife and my pups. Highly recommended
8
BEVERLEY
2 Aug 2026
·
Stayed 2 nights
Breakfast was not hot enough as no hot plates and cold plates makes it cold .tea coffee much too slow and tables not cleared. Maybe not enough staff at these busy times .
Breakfast was not hot enough as no hot plates and cold plates makes it cold .tea coffee much too slow and tables not cleared. Maybe not enough staff at these busy times .
10
Lin
24 Jul 2026
·
Stayed 1 night
Our second overnight stay at Down Hall Hotel and once again we found the place excellent. Staff are extremely helpful and friendly. Next time we're planning to stay longer
Our second overnight stay at Down Hall Hotel and once again we found the place excellent. Staff are extremely helpful and friendly. Next time we're planning to stay longer
10
Tracey
25 Jun 2026
·
Stayed 1 night
Lovely location helpful staff and clean rooms.
Lovely location helpful staff and clean rooms.
10
Andrew
15 Jun 2026
·
Stayed 1 night
Only a short time as attending a wedding nearby but really well looked after by all staff
Only a short time as attending a wedding nearby but really well looked after by all staff
FAQs about Down Hall Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately GBP 19.50 per person.
Are pets allowed at the hotel?
Yes, pets are allowed in specific rooms only, with a fee of GBP 20 per pet per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Standard check-in time is at 3:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee of GBP 10, subject to availability.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.
Where is the hotel located in relation to key attractions?
The hotel is located in Bishop's Stortford, within a 10-minute drive of Hatfield Forest Country Park and The Leventhorpe Leisure Centre. It is approximately 4.5 miles from Pishiobury Park and 8.6 miles from Stansted Airport.
What are the policies for guests staying with children?
Children are allowed at the hotel, and there is a minimum age for children to stay for free, but specific details are not provided.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of GBP 40 per night, and advance request or confirmation is required. Specific details about cribs are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 440.02457436523434USD
- 2026-09-05: 328.17322675170897USD
- 2026-09-06: 224.08796188964843USD
- 2026-09-07: 284.6786762451172USD
- 2026-09-08: NO DATA
- 2026-09-09: 416.1163855407715USD
- 2026-09-10: 268.52350938415526USD
- 2026-09-11: 319.25410857543943USD
- 2026-09-12: 387.4162520935059USD
- 2026-09-13: 221.52884491882324USD
- 2026-09-14: 227.72573690795898USD
- 2026-09-15: 210.99137637939452USD
- 2026-09-16: NO DATA
- 2026-09-17: 286.1150793762207USD
- 2026-09-18: 314.9218257141113USD
- 2026-09-19: 387.55791822509764USD
- 2026-09-20: 241.1626117675781USD
- 2026-09-21: 229.97632156066894USD
- 2026-09-22: NO DATA
- 2026-09-23: 234.7918890197754USD
- 2026-09-24: 263.2990347045898USD
- 2026-09-25: 319.0992930480957USD
- 2026-09-26: 318.5561273071289USD
- 2026-09-27: 212.52336959228515USD
- 2026-09-28: 234.80980551452637USD
- 2026-09-29: NO DATA
- 2026-09-30: 245.01471130371092USD
- 2026-10-01: 227.3470272216797USD
- 2026-10-02: 294.1923881225586USD
- 2026-10-03: 317.91584743041994USD
- 2026-10-04: 237.35775790405273USD
- 2026-10-05: 226.82429443664552USD
- 2026-10-06: 551.9053397644043USD
- 2026-10-07: NO DATA
- 2026-10-08: 248.8405652130127USD
- 2026-10-09: 321.89128900756833USD
- 2026-10-10: 321.03583397827146USD
- 2026-10-11: 232.92313304748535USD
- 2026-10-12: 349.53461508789064USD
- 2026-10-13: 192.8432431488037USD
- 2026-10-14: 231.4338842315674USD
- 2026-10-15: 251.4938190979004USD
- 2026-10-16: 290.1444299316406USD
- 2026-10-17: 321.35875620117184USD
- 2026-10-18: 225.88666454467773USD
- 2026-10-19: 274.104843069458USD
- 2026-10-20: 274.80211547546384USD
- 2026-10-21: 280.189415826416USD
- 2026-10-22: 280.0394914489746USD
- 2026-10-23: 296.55121604919435USD
- 2026-10-24: 319.0599157470703USD
- 2026-10-25: 189.44536485595702USD
- 2026-10-26: 228.54532350463867USD
- 2026-10-27: 180.62332537231444USD
- 2026-10-28: 235.54181217346192USD
- 2026-10-29: 252.37865646972656USD
- 2026-10-30: 300.4092877502441USD
- 2026-10-31: 318.8122038146973USD
- 2026-11-01: 180.4160363128662USD
- 2026-11-02: 221.95862813415528USD
- 2026-11-03: 214.6833970855713USD
- 2026-11-04: 225.80670487670898USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
- Pet fee: GBP 20 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out fee: GBP 20 (subject to availability)
- Rollaway bed fee: GBP 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Tennis courts
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
24-Hour Front Desk
Activities
Tennis courts
Garden
Playground
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi